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is a brand with deep ties to heritage
and culture but no one knows it
WHAT
DO PEOPLE
THINK ABOUT
YOUR BRAND?
INTERVIEW VIDEO
INTERVIEW VIDEO
So, what are its


STRENGTHS          right now?
Cost Plus World Market
Isn’s perceived NEGATIVELY.
Cost Plus World Market
Opportunity for GROWTH
Cost Plus World Market
UNIQUE selections
So, what’s the

PROBLEM?
            Stand
            for
            nothing
In the MIDDLE of no man’s land
Product doesn’t quite deliver on PROMISE.
Lost
emotional connection




NO MINDSET
OVER
  Cost Plus is a great brand, with




ALL
  good brand values who has
  lost relevancy in an
  ever changing market place where
  perception of value and customer
  demands have evolved.
ENEMIES
   Meet our competitors?
WHAT
WE       Insights




FOUND?
PERSONA
HUNGER
  for
CULTURE
LIFE
  STYLE
• Live in big city, 28-45 years old.
• Speak more than one language.
• They live in another country/ or want to.
• Prefer local coffee shop rather than Starbucks
• Yoga passionate
• Discovery Channel, DIY books.
PERSONA
DISSECTED
the


BIG   idea
WHERE TO GO
 FROM HERE
                 The goal
     We are going to reposition Cost
     Plus, from a stagnant retailer that
     people visit out of need into an
     iconic cultural retailer with deep
     ties to community and culture.
HOW
                                ?
are you doing to make this new strategy come alive


 • Face lift of corporate website
 • Emergence into the community
 • Expansion of product
WEB
Face lift of corporate website




       SITE
Emergence into the community




COMM
UNITY
Expansion of product




PRODUCT
EXPANSION
SUMMARY

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Cost Plus World Market