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Intrinsic Motivation and Design of ICT for the Ageing Population
Tanya Goldhaber
The Ageing Population

    The UK in the last 25 years:
      Population over 65:      1.7 million (+1%)
      Population under 16:     3.4 million (-2%)


    The current elder care model will not work
      Not enough financial capital
      Not enough human capital

    In the coming years:
      People who can provide care << People who need care

    This is a global problem
                                                                 http://www.statistics.gov.uk/cci/nugget.asp?id=949
                                       http://www.statistics.gov.uk/populationestimates/flash_pyramid/default.htm
2                                                                                       Engineering Design Centre
Care Networks
Ideal Situation




            +     =   +

4                     Engineering Design Centre
What actually happens




5                       Engineering Design Centre
Then vs. Now




6              Engineering Design Centre
The big problem




             -    =

7                     Engineering Design Centre
Motivation and Technology Adoption




                  “Fun”


             Novice
    Effort




                                     Useful




                          Learning
8                                             Engineering Design Centre
INTRINSIC MOTIVATION




9                    Engineering Design Centre
Research Questions


Can interfaces be redesigned to be more
intrinsically motivating by applying principles from
motivation research?


Can this help address the problem of healthcare for
the ageing population?




10                                           Engineering Design Centre
Theories of Intrinsic Motivation: Self-Determination Theory
Theories of Intrinsic Motivation: Flow Theory
Theories of Intrinsic Motivation: Theory of Intrinsically Motivating Instruction
Theories of Intrinsic Motivation: The 2x2 Achievement Goal Framework
Theories of Intrinsic Motivation: Overview
Games as Methods: Why games are intrinsically motivating

     Self-Determination Theory
        Competence
        Autonomy
        Relatedness


     Flow Theory
        Challenge matched to skills
        Clear goals
        Fast and relevant feedback


     Theory of Intrinsically Motivating Instruction:
        Curiosity
        Fantasy
        Challenge

16                                                     Engineering Design Centre
Method
Method
         Inventories used:

          Intrinsic Motivation Inventory (IMI):
               Autonomy
               Competence
               Interest/Enjoyment
               Pressure/Tension

          Perceived Competence (PC)

          Player Experience of Need Satisfaction (PENS):
             Autonomy
             Competence
             Interest/Enjoyment

          New questions:
            Desire for future play/use
            Feelings of capability for future play/use
            Voluntary use when mandatory play has stopped
Results

                                Mean Score Values by Condition

              6


              5                                                       Free Choice Play Time (min)
                                                                      IMI Pressure/Tension
              4                                                       IMI Interest/Enjoyment
 Mean Score




                                                                      IMI Autonomy
              3                                                       IMI Perceived Competence
                                                                      Perceived Competence
              2                                                       PENS Interest/Enjoyment
                                                                      PENS Perceived Competence
              1                                                       PENS Autonomy


              0
                  Push Button   Angry Birds    Angry Birds Advanced
                                Condition
Mean Score
             Fr
               ee
                    C
                        ho
                                                                                                                                                            Results



                          ic
                               e
                                   Pl
                                      ay
                    IM              Ti
                                       m




                                                       0
                                                           1
                                                                2
                                                                                       3
                                                                                                       4
                                                                                                                   5
                                                                                                                       6


                       IP                e
                            re              (m
                               ss               in
                   IM             ur              )
                     II              e/
                        nt              Te
                           er               ns
                              es               io
                                 t/E              n
                                      nj
                                         oy
               IM                           m
                 IP           IM               en
                    er            IA               t
                      ce               ut
                          ive             on
                              d              om
                  Pe             C                y
                     rc             om
                        ei               pe
                           ve               te
                PE            d                nc
                  N              Co                e
                    S                m
            PE         In               pe
              N          te                 te
                             re
Inventory
                S                              nc
                  Pe            st
                                   /E             e
                     rc               nj
                        ei               oy
                           ve               m
                              d                en
                                 Co               t
                                     m
                                        pe
                         PE                 te
                              N               nc
                                 S                e
                                                                                                                           Mean Score Values by Inventory




                                    Au
                                        to
                                           no
                                               m
                                                 y
                                                                                       Angry Birds
                                                                                                     Push Button


                                                                Angry Birds Advanced
Results

One-way ANOVAs (between conditions)
                                        Sum of               Mean
                                       Squar es    df       Sq uare    F          Sig.
          IMI                Between      25.800        2     12.900       .306      .739
          Pressure/Tension   G roups
          IMI                Between    528.200         2   264.100    1 .738       .195
          Interest/Enjoyment G roups
          IMI Autonomy       Between    228.867         2   114.433    2 .288       .121
                             G roups
          IMI Perceived      Between    160.067         2    80.033    2 .492       .102
          Com petence        G roups
          Perceived          Between    150.867         2    75.433    3 .023       .065
          Com petence        G roups
          PENS               Between     45.267         2    22.633        .561     .577
          Interest/Enjoyment G roups
          PENS Pe rceived    Between    121.362         2    60.681    4 .103     0.0 28*
          Com petence        G roups
          PENS Aut onom y    Between    106.867         2    53.433    2 .677       .087
                             G roups
          Free Choice Play   Between      5.373         2      2.687   1 .405       .263
          Time               G roups
          Com puter          Between       .350         2       .175   1 .673       .207
          Experience         G roups
          Touchs creen       Between      2.400         2      1.200   2 .250       .125
          Experience         G roups
Results: Correlation Table

                  Negative    Positiv e
                 Correlation Correlation

                                                                          IMI     IMI Perceived                       PENS
IMI Pressure/Tension
                                                                       Autonomy    Competence                  Interest/Enjoyment
                                                                                                                                      PENS                     Free
         IMI                                                              IMI     IMI Perceived    Perceived          PENS                        PENS
                                                                                                                                     Perceived               Choice
 Interest/Enjoyment                                                    Autonomy    Competence     Competence   Interest/Enjoyment                Autonomy
                                                                                                                                    Competence              Play Time
                                     IMI                   IMI                    IMI Perceived    Perceived          PENS                        PENS
   IMI Autonomy
                               Pressure/Tension   Interest/Enjoyment               Competence     Competence   Interest/Enjoyment                Autonomy
                                                                                                                                      PENS
   IMI Perceived                     IMI                   IMI          IMI                        Perceived          PENS                        PENS                               Touchscreen
                                                                                                                                     Perceived
    Competence                 Pressure/Tension   Interest/Enjoyment Autonomy                     Competence   Interest/Enjoyment                Autonomy                             Experience
                                                                                                                                    Competence
                                                                                                                                      PENS
    Perceived                                              IMI          IMI       IMI Perceived    Perceived          PENS                        PENS                   Computer    Touchscreen
                                                                                                                                     Perceived
   Competence                                     Interest/Enjoyment Autonomy      Competence     Competence   Interest/Enjoyment                Autonomy               Experience    Experience
                                                                                                                                    Competence
                                                                                                                                      PENS
        PENS                         IMI                   IMI          IMI       IMI Perceived    Perceived                                      PENS
                                                                                                                                     Perceived
 Interest/Enjoyment            Pressure/Tension   Interest/Enjoyment Autonomy      Competence     Competence                                     Autonomy
                                                                                                                                    Competence
  PENS Perceived                                           IMI                    IMI Perceived    Perceived          PENS                        PENS                   Computer
   Competence                                     Interest/Enjoyment               Competence     Competence   Interest/Enjoyment                Autonomy               Experience
                                                                                                                                      PENS                     Free
                                                           IMI          IMI       IMI Perceived    Perceived          PENS
  PENS Autonomy                                                                                                                      Perceived               Choice
                                                  Interest/Enjoyment Autonomy      Competence     Competence   Interest/Enjoyment
                                                                                                                                    Competence              Play Time
 Free Choice Play                                          IMI                                                                                    PENS
       Time                                       Interest/Enjoyment                                                                             Autonomy
                                                                                                                                      PENS
    Computer                                                                                       Perceived
                                                                                                                                     Perceived
    Experience                                                                                    Competence
                                                                                                                                    Competence
   Touchscreen                                                                    IMI Perceived    Perceived
    Experience                                                                     Competence     Competence
                                                                                                                                      PENS
                                                                                  IMI Perceived    Perceived
     Condition                                                                                                                       Perceived
                                                                                   Competence     Competence
                                                                                                                                    Competence
New Questions

 Confidence in future game play:
   I feel that given more time I could become better at playing this game
   I could improve at playing this game.

 Confidence in future use of tablet computers:
   I believe I could learn to use a tablet computer.

 Desire for future game play:
   I would want the opportunity to get better at this game.
   I would like to get better at playing this game.
   I would like to play this game again.

 Desire for future use of tablet computers:
   I would like to use a tablet computer again in the future.

 Disappointment at end of game play:
    I was disappointed when I had to stop playing the game.
    I was relieved when I could stop playing the game.
Results: Mean Scores for New Questions

                                    Mean Score Values for New Questions

               6.00


               5.00                                                       Desire for future use


               4.00                                                       Desire for future play
  Mean Score




                                                                          Confidence in future play
               3.00

                                                                          Confidence in future use
               2.00

                                                                          Disappointment with play
               1.00                                                       stopping

               0.00
                      Push Button       Angry Birds    Angry Birds
                                                        Advanced
                                         Condition
Results: ANOVA for new questions



One-way ANOVAs (between conditions)
                               Sum of               Mean
                              Squa res    df       Square     F        Sig.
Desire for future   Between      13.067        2      6.533   2 .090      .143
use                 G roups
Desire for future   Between     17.156         2      8.578   3 .215     .056
play                G roups
Confidence in       Between       .717         2       .358    .184      .833
f uture play        G roups
Confidence in       Between      2.867         2      1.433    .600      .556
f uture use         G roups
Disappointm ent     Between      7.317         2      3.658   1 .340     .279
with play           G roups
st opping
Results: Correlations for New Questions

        Negative    Positiv e
       Correlation Correlation


  Desire for future use      Desire for f uture play     Confidence in fut ure play     Confidence in future use      Disappointment with play stopping




                                                                                                                             IMI Pressure/Tension
 IMI Interest/ Enjoyment    IMI Interest/ Enjoyment       IMI Interest/ Enjoyment         IMI Interest/ Enjoyment           IMI Interest/ Enj oyment
      IMI Autonomy               IMI Autonomy                                                                                    IMI Autonomy

IMI Percei ved Competence IMI Perceived Competence IMI Per ceived Comp etence                                             IMI Perceived Competence
 Perceived Competence       Percei ved Competence         Perceived Competence            Perceived Competence              Perceived Competence
PENS Interest/ Enjoyment PENS Interest/ Enjoyment        PENS Interest/ Enjoyment       PENS Interest/ Enj oyment          PENS Interest/ Enjoyment

    PENS Perceived             PENS Per ceived                PENS Perceived
                                                                                       PENS Perceived Competence         PENS Perceived Competence
      Competence                 Competence                    Competence
        Conditi on                 Condition
    PENS Autonomy              PENS Autonomy                  PENS Autono my                                                   PENS Autonomy
  Free choice play time      Free choice pl ay ti me                                                                         Free choice play time
 Touchscreen Exper ience
                              Desire for fu ture use        Desire for future use          Desi re for future use
 Desire for future play                                     Desir e for future pl ay                                        Desire for futur e play
Confidence in future play   Confidence in future pl ay                                   Confidence in future pl ay        Confi dence i n future play
Confidence in futur e use                                Confidence in future u se
                            Disappoi ntment with play    Di sappointment with play
                                    stopping                      stopping
Results: ANOVAs for Total Scores (Post-hoc)
                                                   Multiple Comparisons
Depen dent Variable                  (I) Condition             (J) Conditi on        Difference
                                                                                        (I-J)   Std. Error   Sig.
Total Score:             Tukey HSD               Push Button           Angry Birds   -22.22222 14.78769         .306
O ld questi ons only                                                   Angry Birds    23.30000 14.39328         .256
                                                                       Advanced
                                                 Angry Birds           Push Button    22.22222   14.78769      .306
                                                                       Angry Birds    45.52222   14.78769      .013
                                                                       Advanced
                                                 Angry Birds           Push Button   -23.30000   14.39328      .256
                                                 Advanced              Angry Birds   -45.52222   14.78769      .013
Total Score:             Tukey HSD               Push Button           Angry Birds   -23.87407   17.02614      .354
O ld and new questions                                                 Angry Birds    27.31667   16.57203      .244
                                                                       Advanced
                                                 Angry Birds           Push Button    23.87407   17.02614      .354
                                                                       Angry Birds    51.19074   17.02614      .015
                                                                       Advanced
                                                 Angry Birds           Push Button   -27.31667   16.57203      .244
                                                 Advanced              Angry Birds   -51.19074   17.02614      .015
Total Score:             Tukey HSD               Push Button           Angry Birds     -.36667    2.77840      .990
New questions only                                                     Angry Birds     4.01667    2.77840      .332
                                                                       Advanced
                                                 Angry Birds           Push Button      .36667    2.77840      .990
                                                                       Angry Birds     4.38333    2.77840      .272
                                                                       Advanced
                                                 Angry Birds           Push Button    -4.01667    2.77840      .332
                                                 Advanced              Angry Birds    -4.38333    2.77840      .272
Future Work



     More in-depth statistical analyses.
       Factor analysis
       Two-way ANOVA

      Development of inventory to be used in future studies based on
     results of this study.

      Testing of novel user interfaces using methods developed in this
     study.




28                                                           Engineering Design Centre
Thank you


     Questions?


Many thanks to:

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Ict design for an aging population

  • 1. Intrinsic Motivation and Design of ICT for the Ageing Population Tanya Goldhaber
  • 2. The Ageing Population The UK in the last 25 years: Population over 65: 1.7 million (+1%) Population under 16: 3.4 million (-2%) The current elder care model will not work Not enough financial capital Not enough human capital In the coming years: People who can provide care << People who need care This is a global problem http://www.statistics.gov.uk/cci/nugget.asp?id=949 http://www.statistics.gov.uk/populationestimates/flash_pyramid/default.htm 2 Engineering Design Centre
  • 4. Ideal Situation + = + 4 Engineering Design Centre
  • 5. What actually happens 5 Engineering Design Centre
  • 6. Then vs. Now 6 Engineering Design Centre
  • 7. The big problem - = 7 Engineering Design Centre
  • 8. Motivation and Technology Adoption “Fun” Novice Effort Useful Learning 8 Engineering Design Centre
  • 9. INTRINSIC MOTIVATION 9 Engineering Design Centre
  • 10. Research Questions Can interfaces be redesigned to be more intrinsically motivating by applying principles from motivation research? Can this help address the problem of healthcare for the ageing population? 10 Engineering Design Centre
  • 11. Theories of Intrinsic Motivation: Self-Determination Theory
  • 12. Theories of Intrinsic Motivation: Flow Theory
  • 13. Theories of Intrinsic Motivation: Theory of Intrinsically Motivating Instruction
  • 14. Theories of Intrinsic Motivation: The 2x2 Achievement Goal Framework
  • 15. Theories of Intrinsic Motivation: Overview
  • 16. Games as Methods: Why games are intrinsically motivating Self-Determination Theory Competence Autonomy Relatedness Flow Theory Challenge matched to skills Clear goals Fast and relevant feedback Theory of Intrinsically Motivating Instruction: Curiosity Fantasy Challenge 16 Engineering Design Centre
  • 18. Method Inventories used: Intrinsic Motivation Inventory (IMI): Autonomy Competence Interest/Enjoyment Pressure/Tension Perceived Competence (PC) Player Experience of Need Satisfaction (PENS): Autonomy Competence Interest/Enjoyment New questions: Desire for future play/use Feelings of capability for future play/use Voluntary use when mandatory play has stopped
  • 19. Results Mean Score Values by Condition 6 5 Free Choice Play Time (min) IMI Pressure/Tension 4 IMI Interest/Enjoyment Mean Score IMI Autonomy 3 IMI Perceived Competence Perceived Competence 2 PENS Interest/Enjoyment PENS Perceived Competence 1 PENS Autonomy 0 Push Button Angry Birds Angry Birds Advanced Condition
  • 20. Mean Score Fr ee C ho Results ic e Pl ay IM Ti m 0 1 2 3 4 5 6 IP e re (m ss in IM ur ) II e/ nt Te er ns es io t/E n nj oy IM m IP IM en er IA t ce ut ive on d om Pe C y rc om ei pe ve te PE d nc N Co e S m PE In pe N te te re Inventory S nc Pe st /E e rc nj ei oy ve m d en Co t m pe PE te N nc S e Mean Score Values by Inventory Au to no m y Angry Birds Push Button Angry Birds Advanced
  • 21. Results One-way ANOVAs (between conditions) Sum of Mean Squar es df Sq uare F Sig. IMI Between 25.800 2 12.900 .306 .739 Pressure/Tension G roups IMI Between 528.200 2 264.100 1 .738 .195 Interest/Enjoyment G roups IMI Autonomy Between 228.867 2 114.433 2 .288 .121 G roups IMI Perceived Between 160.067 2 80.033 2 .492 .102 Com petence G roups Perceived Between 150.867 2 75.433 3 .023 .065 Com petence G roups PENS Between 45.267 2 22.633 .561 .577 Interest/Enjoyment G roups PENS Pe rceived Between 121.362 2 60.681 4 .103 0.0 28* Com petence G roups PENS Aut onom y Between 106.867 2 53.433 2 .677 .087 G roups Free Choice Play Between 5.373 2 2.687 1 .405 .263 Time G roups Com puter Between .350 2 .175 1 .673 .207 Experience G roups Touchs creen Between 2.400 2 1.200 2 .250 .125 Experience G roups
  • 22. Results: Correlation Table Negative Positiv e Correlation Correlation IMI IMI Perceived PENS IMI Pressure/Tension Autonomy Competence Interest/Enjoyment PENS Free IMI IMI IMI Perceived Perceived PENS PENS Perceived Choice Interest/Enjoyment Autonomy Competence Competence Interest/Enjoyment Autonomy Competence Play Time IMI IMI IMI Perceived Perceived PENS PENS IMI Autonomy Pressure/Tension Interest/Enjoyment Competence Competence Interest/Enjoyment Autonomy PENS IMI Perceived IMI IMI IMI Perceived PENS PENS Touchscreen Perceived Competence Pressure/Tension Interest/Enjoyment Autonomy Competence Interest/Enjoyment Autonomy Experience Competence PENS Perceived IMI IMI IMI Perceived Perceived PENS PENS Computer Touchscreen Perceived Competence Interest/Enjoyment Autonomy Competence Competence Interest/Enjoyment Autonomy Experience Experience Competence PENS PENS IMI IMI IMI IMI Perceived Perceived PENS Perceived Interest/Enjoyment Pressure/Tension Interest/Enjoyment Autonomy Competence Competence Autonomy Competence PENS Perceived IMI IMI Perceived Perceived PENS PENS Computer Competence Interest/Enjoyment Competence Competence Interest/Enjoyment Autonomy Experience PENS Free IMI IMI IMI Perceived Perceived PENS PENS Autonomy Perceived Choice Interest/Enjoyment Autonomy Competence Competence Interest/Enjoyment Competence Play Time Free Choice Play IMI PENS Time Interest/Enjoyment Autonomy PENS Computer Perceived Perceived Experience Competence Competence Touchscreen IMI Perceived Perceived Experience Competence Competence PENS IMI Perceived Perceived Condition Perceived Competence Competence Competence
  • 23. New Questions Confidence in future game play: I feel that given more time I could become better at playing this game I could improve at playing this game. Confidence in future use of tablet computers: I believe I could learn to use a tablet computer. Desire for future game play: I would want the opportunity to get better at this game. I would like to get better at playing this game. I would like to play this game again. Desire for future use of tablet computers: I would like to use a tablet computer again in the future. Disappointment at end of game play: I was disappointed when I had to stop playing the game. I was relieved when I could stop playing the game.
  • 24. Results: Mean Scores for New Questions Mean Score Values for New Questions 6.00 5.00 Desire for future use 4.00 Desire for future play Mean Score Confidence in future play 3.00 Confidence in future use 2.00 Disappointment with play 1.00 stopping 0.00 Push Button Angry Birds Angry Birds Advanced Condition
  • 25. Results: ANOVA for new questions One-way ANOVAs (between conditions) Sum of Mean Squa res df Square F Sig. Desire for future Between 13.067 2 6.533 2 .090 .143 use G roups Desire for future Between 17.156 2 8.578 3 .215 .056 play G roups Confidence in Between .717 2 .358 .184 .833 f uture play G roups Confidence in Between 2.867 2 1.433 .600 .556 f uture use G roups Disappointm ent Between 7.317 2 3.658 1 .340 .279 with play G roups st opping
  • 26. Results: Correlations for New Questions Negative Positiv e Correlation Correlation Desire for future use Desire for f uture play Confidence in fut ure play Confidence in future use Disappointment with play stopping IMI Pressure/Tension IMI Interest/ Enjoyment IMI Interest/ Enjoyment IMI Interest/ Enjoyment IMI Interest/ Enjoyment IMI Interest/ Enj oyment IMI Autonomy IMI Autonomy IMI Autonomy IMI Percei ved Competence IMI Perceived Competence IMI Per ceived Comp etence IMI Perceived Competence Perceived Competence Percei ved Competence Perceived Competence Perceived Competence Perceived Competence PENS Interest/ Enjoyment PENS Interest/ Enjoyment PENS Interest/ Enjoyment PENS Interest/ Enj oyment PENS Interest/ Enjoyment PENS Perceived PENS Per ceived PENS Perceived PENS Perceived Competence PENS Perceived Competence Competence Competence Competence Conditi on Condition PENS Autonomy PENS Autonomy PENS Autono my PENS Autonomy Free choice play time Free choice pl ay ti me Free choice play time Touchscreen Exper ience Desire for fu ture use Desire for future use Desi re for future use Desire for future play Desir e for future pl ay Desire for futur e play Confidence in future play Confidence in future pl ay Confidence in future pl ay Confi dence i n future play Confidence in futur e use Confidence in future u se Disappoi ntment with play Di sappointment with play stopping stopping
  • 27. Results: ANOVAs for Total Scores (Post-hoc) Multiple Comparisons Depen dent Variable (I) Condition (J) Conditi on Difference (I-J) Std. Error Sig. Total Score: Tukey HSD Push Button Angry Birds -22.22222 14.78769 .306 O ld questi ons only Angry Birds 23.30000 14.39328 .256 Advanced Angry Birds Push Button 22.22222 14.78769 .306 Angry Birds 45.52222 14.78769 .013 Advanced Angry Birds Push Button -23.30000 14.39328 .256 Advanced Angry Birds -45.52222 14.78769 .013 Total Score: Tukey HSD Push Button Angry Birds -23.87407 17.02614 .354 O ld and new questions Angry Birds 27.31667 16.57203 .244 Advanced Angry Birds Push Button 23.87407 17.02614 .354 Angry Birds 51.19074 17.02614 .015 Advanced Angry Birds Push Button -27.31667 16.57203 .244 Advanced Angry Birds -51.19074 17.02614 .015 Total Score: Tukey HSD Push Button Angry Birds -.36667 2.77840 .990 New questions only Angry Birds 4.01667 2.77840 .332 Advanced Angry Birds Push Button .36667 2.77840 .990 Angry Birds 4.38333 2.77840 .272 Advanced Angry Birds Push Button -4.01667 2.77840 .332 Advanced Angry Birds -4.38333 2.77840 .272
  • 28. Future Work More in-depth statistical analyses. Factor analysis Two-way ANOVA Development of inventory to be used in future studies based on results of this study. Testing of novel user interfaces using methods developed in this study. 28 Engineering Design Centre
  • 29. Thank you Questions? Many thanks to: