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An autodialer is a computer program that allows a phone to dial a list of phone numbers and then
deliver a prerecorded message or offer the call recipient options to get additional information or
even allow them to be connected to live person for more information or to finalize a purchase
decision. One might compare an autodialer to a reverse answering machine only with a lot more
features. An autodialer can have an amazing impact on your business success because it can do
so much of the work and requires so little effort or time on your part. Phone calls are accomplished
with superior efficiency and efficacy since the only customers that are forwarded to a sales person
are those who require additional information or want to make a purchase which means that
valuable time is expended where it is most needed and is going to have the greatest effect.
Eliminating cold calling can also greatly increase stress while improving morale and performance
from your sales staff.
Today's Autodialers have Great Features
There are so many great features available in the autodialers of today. A few off the most valuable
autodialer features to seek out include: the ability to work with both landline and VoIP phone
services such as Skype, voice recognition, being able to play a different message depending on
whether the phone is answered by a person or an answering machine, automatic retries for calls
with busy signals, auto-scheduling calls and even regularly scheduling recurring phone calls
weekly, monthly or yearly. Getting the best features makes your autodialer a valuable part of your
business success.
Since you don't want to sacrifice that personal touch and good customer service for the sake of
technology, it is important that you can record personalized messages in your own voice and that
the messages change based on the customer's responses. This can avoid the appearance of
being cold and unresponsive and allow you to save time and money without alienating your valued
customer base.
Summary
Most businesses and even nonprofit organizations can profit from using an autodialer. An
autodialer can be a wonderful means of saving time and cutting expenses while increasing
customer service and satisfaction levels. An autodialer with high-tech features including the ability
to tell between between a person and an answering machine, the capability of recording multiple
personal messages and compatibility with either landline or VoIP phone services such as Skype
present the most benefit to your business.
2. Ray Subs is a public relations consultant who works with Voicent. More information about Voicent
and autodialers can be found at http://www.voicent.com
Article Source:
http://EzineArticles.com/?expert=Raymond_Subs
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Use Only Professionals For Your Voice Broadcasting Campaigns -- Visit Our Site and Request a
Free Quote!
www.VoiceBroadcastingPros.com
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