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By VanSight
COPYRIGHT 2009 VANSIGHT division of Synbiz Solutions Pvt
Ltd
2
 No part of this publication may be reproduced or transmitted in any
form or for any purpose without the express permission of VanSight
Division of Synbiz Solutions Pvt Ltd. The information contained herein
may be changed without prior notice.
 VanSight is trademark of Synbiz Solutions Pvt Ltd. All other product
and service names mentioned and associated logos displayed are the
trademarks of their respective companies.
 Data contained in this document serves informational and educational
purposes only. The information in this document is proprietary to
Synbiz Solutions Pvt Ltd.
 This product contains training material for English or Soft Skills or
Personality Development. Synbiz assumes no responsibility for errors or
omissions in this document. Synbiz does not warrant the accuracy or
completeness of the information, text, graphics, links, or other items
contained within this material. This document is provided without a
warranty of any kind, either express or implied, including but not
limited to the implied warranties of merchantability, fitness for a
particular purpose, or non-infringement.
Body Language
 “Language shapes the way we think,
and determines what we can think
about…!!!”
 Body language comes in clusters of signals
and postures, depending on the internal
emotions and mental states.
3
Introduction
 Good communication is the foundation
of successful relationships, both
personally and professionally. But we
communicate with much more than
words.
 Nonverbal communication, or body
language, includes our facial
expressions, gestures, eye contact,
posture, and even the tone of our voice.
4
Non verbal communication
5
Facial
Expression
Non-verbal
Communication
Ways of
talking
Sounds Posture
Gesture
Head
movement
Space
Body
contact
Appearance
Hands
Movement
Eye
movement
Power of body language
 When we interact with others, we continuously give
and receive countless wordless signals. All of our
nonverbal behaviors—the gestures we make, the
way we sit, how fast or how loud we talk, how close
we stand, how much eye contact we make—send
strong messages.
 The way you listen, look, move, and react tell the
other person whether or not you care and how well
you’re listening. The nonverbal signals you send
either produce a sense of interest, trust, and desire
for connection—or they generate disinterest,
distrust, and confusion.
6
Body Language play five roles
 Repetition: they can repeat the message the person is
making verbally.
 Contradiction: they can contradict a message the
individual is trying to convey .
 Substitution: they can substitute for a verbal message.
For example, a person's eyes can often convey a far more
vivid message than words.
 Complementing: they may add to or complement a
verbal message. A boss who pats a person on the back in
addition to giving praise can increase the impact of the
message.
 Accenting: they may accent or underline a verbal
message. Pounding the table, for example, can underline
a message.
7
Why we need body language ?????
8
View full presentation at
www.vansight.net

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Body Language: Introduction

  • 2. COPYRIGHT 2009 VANSIGHT division of Synbiz Solutions Pvt Ltd 2  No part of this publication may be reproduced or transmitted in any form or for any purpose without the express permission of VanSight Division of Synbiz Solutions Pvt Ltd. The information contained herein may be changed without prior notice.  VanSight is trademark of Synbiz Solutions Pvt Ltd. All other product and service names mentioned and associated logos displayed are the trademarks of their respective companies.  Data contained in this document serves informational and educational purposes only. The information in this document is proprietary to Synbiz Solutions Pvt Ltd.  This product contains training material for English or Soft Skills or Personality Development. Synbiz assumes no responsibility for errors or omissions in this document. Synbiz does not warrant the accuracy or completeness of the information, text, graphics, links, or other items contained within this material. This document is provided without a warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, or non-infringement.
  • 3. Body Language  “Language shapes the way we think, and determines what we can think about…!!!”  Body language comes in clusters of signals and postures, depending on the internal emotions and mental states. 3
  • 4. Introduction  Good communication is the foundation of successful relationships, both personally and professionally. But we communicate with much more than words.  Nonverbal communication, or body language, includes our facial expressions, gestures, eye contact, posture, and even the tone of our voice. 4
  • 5. Non verbal communication 5 Facial Expression Non-verbal Communication Ways of talking Sounds Posture Gesture Head movement Space Body contact Appearance Hands Movement Eye movement
  • 6. Power of body language  When we interact with others, we continuously give and receive countless wordless signals. All of our nonverbal behaviors—the gestures we make, the way we sit, how fast or how loud we talk, how close we stand, how much eye contact we make—send strong messages.  The way you listen, look, move, and react tell the other person whether or not you care and how well you’re listening. The nonverbal signals you send either produce a sense of interest, trust, and desire for connection—or they generate disinterest, distrust, and confusion. 6
  • 7. Body Language play five roles  Repetition: they can repeat the message the person is making verbally.  Contradiction: they can contradict a message the individual is trying to convey .  Substitution: they can substitute for a verbal message. For example, a person's eyes can often convey a far more vivid message than words.  Complementing: they may add to or complement a verbal message. A boss who pats a person on the back in addition to giving praise can increase the impact of the message.  Accenting: they may accent or underline a verbal message. Pounding the table, for example, can underline a message. 7
  • 8. Why we need body language ????? 8 View full presentation at www.vansight.net