1. Elements of Social Software
and Social Search
Thomas Vander Wal - InfoCloud Solutions, Inc.
3 March 2011
Intrateam :: Copenhagen

2. Framing social elements
for social intranets

3. Elements of
Social Software

4. Collaboration
Groups
Conversation
Relationship
Reputation Build
Order
Sharing
Actions
Presence
Identity Object

5. Collaboration
Groups
Traditional
Groupware Conversation
Relationship
Reputation Build
Order
Sharing
Actions
Presence
Identity Object

6. Local InfoCloud
InfoCloud Solutions, Inc. - 2011

7. InfoClouds
Global InfoCloud
Personal
InfoCloud
Local
InfoCloud
External InfoCloud
InfoCloud Solutions, Inc. - 2011

8. Local InfoCloud
Portals
Location
Social
Software
Local
InfoCloud
Friends
Affiliations
Work Near in
Organizations Thought
InfoCloud Solutions, Inc. - 2011

9. Personal Info Cycle
Seeking
Local
InfoCloud
Global Recognizing
InfoCloud
Personal
Retaining/Storing InfoCloud
Using/Creating
Following
InfoCloud Solutions, Inc. - 2011

10. Social is deeply
dependent on “who”

11. Keep the following
components in mind...

12. Multiple Personae

13. Shadow Effect

14. Rough Reputation
Systems

15. Improving Reputation
Systems

16. Groups

17. Formal Groups

18. Informal Groups

19. Prescribed Groups

20. Emergent Groups

21. What can hold people back
from using social tools?

22. Social Comfort

23. • Social Comfort with others
• Social Comfort with tools
• Social Comfort with subject matter

24. Social Reticence of a Click

25. What do the features
and functions of the
tools/service do?

26. “How broadly are my
activities shared”

27. “What do others think
‘this’ means”

28. Types of social interactions
and needs they address

29. Personal

30. Collective

31. Community

32. Collaborative

33. Newbie

36. Social Search

37. Social search integrated
in the work interface

38. Socialcast
• Activity stream
• Reach
• Save conversations / responses

40. Social search
as you work

41. SystemOne
• Search as you work
• Search existing content as you write
• Find relevant people based on content
and context

43. Social search built into
traditional search

44. Vivisimo
• Search with social built-in
• See social annotations and activity in
search results
• Connects with enterprise identity
systems

46. Add Q&A to Search
Interface

47. Search with Q&A
• Add any microcontent/activity stream social
tool element to search interface
• If traditional search does not bring back
what is needed ask the organization live in
real time
• Ensure results, particularly correct answers
are included for next search query

48. Mange Tak!

49. URL: http://infocloudsolutions.com
E-mail: thomas@infocloudsolutions.com
AIM: vanderwal
Skype: tjvanderwal
Twitter: @vanderwal or @infocloud
InfoCloud Solutions, Inc. - 2011