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Poverty & Social Impact Analysis of
Worker’s Welfare Fund in Pakistan



             Dr. Vaqar Ahmed
 Sustainable Development Policy Institute
           21st December 2012


                                            1
Outline

•   Literature Review
•   Methodology & Data
•   Program Evolution
•   Discussion on Process Review
•   Results
    • Housing
    • Education




                                   2
Evidence from Scientific Literature
Country          Programme          Number of Monthly                 Population Targeted
                 Title              Beneficiary Disbursement
                                    Household (in US $)

Argentina        ProgramaFamilias   500,000      40 to 80 per child   Household heads,
                                                                      females and
                                                                      children
Brazil           BolsaFamilia       11,100,000   30 per household,    Extremely poor and
                                                 7 per child          poor
                                                                      households
Chile            Chile Solidario    256,000      14 per child         Extremely poor
                                                                      households
Ecuador          Bono-de-          1,060,000     15 per household     Households and
                 DesarrolloHumano                                     children
Guatemala        MiFamiliaProgresa 250,000       For education and    Extremely poor
                                                 health:              households
                                                 20 per household     and children
Jamaica          Program of         100,000      100 per household    Poor households
                 Advancement
Mexico           Oportunidades      5,000,000    Education:           Extremely poor
                                                 12 to 23 per         households
                                                 household
Peru             Juntos             454,000      33 per household     poor households
                                                                               3
                                                                      and children
Methodology and Data
• Review of Existing Information
  • Past studies not easy to find
  • Aggregate evidence from existing surveys such as PSLM


• Qualitative
  • Focus Group Discussions
  • Key Informant Interviews


• Quantitative
  • Household-level Survey
                                                            4
Methodology and Data (cont..)
• Design of Focus Group Discussions
  – Participation was provincially representative
  – Representation was also ensured in a manner that most
    income groups of industrial sector workers are available
  – In terms of educational attainment we ensured maximum
    possible representation from each levels i.e. primary,
    secondary and tertiary
  – In terms of sectoral distribution we had fair amount of
    representation from several sub-industrial sectors e.g.
    textile, leather, oil and gas, consumer goods etc.
  – Majority participants have near 20 years of affiliation

                                                          5
Methodology and Data (cont..)
• Design of Key Informant Interviews
  • Specific enquiries regarding process review of:
     • Housing Schemes
     • Educational Grants
     • Medical Grants
     • Vocational Trainings
     • Marriage Grants
     • Death Grants




                                                      6
Results & Discussion




                       7
Evolution of WWF 1971 - 2002



    1971       1995         1997        2000          2002

• Housing   • Cycles,   • Marriage   • Death    • Educational
            • Sewing       Grants      Grants       Grnats
             Machines




                                                         8
Beneficiaries Self-Assessment
• Given that inflation is increasing at a much faster pace
  than incomes, WWF instruments are of substantial
  relief in overall terms
• Significant improvement in claiming of rights
  • 1990s processing time could go up to 12 months
  • Long wait due to political approval
• 92 percent of educational grant beneficiaries (in FGD)
  report having children now serving at incremental
  positions
  • Reported increase in household’s own literacy level

                                                          9
Individual Vs. Community




                           10
Community-level Self-Assessment
                                          Asymmetric
 Complain of       Misuse of WWF
                                          trickle down
Discrimination         Facility
                                              effect

                                            Children with
    Within one’s        Misuse by
                                           access to WWF
    organization      political parties
                                           more privileged


                                            Differentiation
    Liaison with       Allotments of       between regular
        WWF                houses            and contract
                                              employees


                        Subletting         Rights of retired
                      housing facility        employees
                                                       11
Case Study in Process Review




                               12
Grievance Redressal Mechanism



             Union
Factorty                Provincial     Federal
            leader/
worker                 Government    Government
           caretaker




                                           13
Grievance Redressal Mechanism




                           14
Grievance Redressal Mechanism
• Workers not aware of documentation on grievance

• Access to grievance channels
  • Provincial office not easy to access


• Reporting related to grievances addressed weak and
  not publically available

• Most frequent grievances
  • Frequently asked questions
  • Time delays                                  15
Instrument-wise Discussion




                             16
Housing Facility
• Procedural issues
  •   Management of records
  •   Forecasting of demand
  •   Synchronization between planning and budgeting
  •   Preference for factories located in area (what
      about growth in peri-urban areas)
• New construction
  •   Irregular due to funding shortages
  •   Repair & maintenance
      •   State of drainage may be a separate case study
      •   Contamination of drinking water                  17
Total Residential Schemes (Numbers)
  45000
                39938
  40000
  35000
  30000
  25000
  20000
  15000                             13852
  10000                                                 8092
    5000
       0
           Plots Developed         Houses               Flats
                                                                 18
Annual growth rate of labour force in the medium term: 3.5 percent annually
Housing Facility
•   Manpower Issues
•   Security Arrangements
•   Management of common spaces
•   Quantity Factor !
    •   Almost 60,000 industrial workers have benefited to date
        from the WWF housing scheme. 114 housing schemes are
        completed and some 26 schemes are under process of
        completion.
    •   To much emphasis on brick and mortar and less on
        improving governance of existing assets

                                                            19
Educational Facility




                       20
Educational Facility
• Workers’ children had access to some of the very
  prestigious universities in Pakistan
   –   Quaid-I-Azam University Islamabad,
   –   University of Engineering and Technology Taxila,
   –   National University of Science and Technology,
   –   Ghulam Ishaq Khan Institute of Science and Technology,
   –   Fatima Jinnah Women University, Foundation University,
   –   Riphah International University,
   –   Islamic International University and
   –   COMSATS Institute of Information Technology Lahore


                                                            21
Educational Grants (Numbers)
                   385          2971




           21711




                                       56958
       15213




  Punjab      Sindh      KPK   Balochistan     Islamabad   22
Trends in Educational Grant (Numbers)

10000
 9000
 8000
 7000                                                                  Punjab
 6000
 5000                                                                  Sindh
 4000
 3000
 2000                                                                  KPK
 1000
    0
        2004   2005   2006   2007   2008   2009   2010   2011   2012


A case for building capacity post-devolution/Disparities in performance
                                                                23
                            across provinces
Improvements in Educational Grants
• Started with tuition fee

• Now tuition fee + monthly stipends

• Access to any HEC recognized institute (public or
  private)

• However…noted delays in fee disbursement


                                                      24
Requisite Documentation for Educational Grants
•   Computerized National Identity Card attested by the employer.
•   Copy of factory registration certificate under the Factories Act 1934, Mines Act
    1923, and the Shops and Establishment Ordinance 1969.
•   Copy of Factory Card duly attested by the employer.
•   Worker job description duly attested by the employer.
•   Social Security card (R-5) or EOBI card duly attested by the employer.
•   Copy of Appointment letter duly attested by the employer or a certificate of service
    in original bearing complete contents of employment.
•   Copy of student card attested by the head / authorized officer of the educational
    institution.
•   CNIC/B Form of the student issued by NADRA and attested by the employer
•   Certificate of enrolment issued by the head of the educational Institution.
•   A copy of notification regarding registration or affiliation of the institute concerned
    with government, directorate, HEC, etc.
•   An affidavit by the student on a stamp paper of Rs.20, duly attested by the Oath
    Commissioner
•   Original payment vouchers, or copies thereof duly attested by the head of
    educational Institute / authorized officer regarding educational expenses /boarding 25
    charges/mess charges or other expenditure.
Policy Recommendations




                         26
Policy Recommendations
• Streamlining operations in line with Results Based
  Management
  •   Key Performance Measures
  •   Efficiency Indicators


• Alignment with other social protection programs
  •   Synergies may involve linkages with BISP, Zero-Hunger
      Program and provincial cash transfers


• Biometric systems for evasion checks

                                                              27
Policy Recommendations
• E-governance
  •   Case of NADRA/BISP, Emergency Relief Cell
  •   Reduction in red-tape through unique identification


• Demand-side forecasting
  •   Labour statistics
  •   Research Wing at Islamabad Office


• Grievance Redressal Mechanism
  •   Learning from Punjab Government  combating Dunge
  •   Role of technology  NDMA using sms messaging service
                                                            28
Policy Recommendations
• Enabling Feedback for Improvement
  •   Reverse channels to counter check the complaints
  •   Dissemination of grievances addressed


• Learning from experiences
  •   Capacity building of dedicated staff
  •   BISP training on Latin American case studies
  •   Need for greater coordination between provinces and with
      center  intranet portal


• Funds Management
  •   Risk Assessment                                      29
Thank You




www.sdpi.org, www.sdpi.tv
    vaqar@sdpi.org          30

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Workers' Welfare Fund in Pakistan

  • 1. Poverty & Social Impact Analysis of Worker’s Welfare Fund in Pakistan Dr. Vaqar Ahmed Sustainable Development Policy Institute 21st December 2012 1
  • 2. Outline • Literature Review • Methodology & Data • Program Evolution • Discussion on Process Review • Results • Housing • Education 2
  • 3. Evidence from Scientific Literature Country Programme Number of Monthly Population Targeted Title Beneficiary Disbursement Household (in US $) Argentina ProgramaFamilias 500,000 40 to 80 per child Household heads, females and children Brazil BolsaFamilia 11,100,000 30 per household, Extremely poor and 7 per child poor households Chile Chile Solidario 256,000 14 per child Extremely poor households Ecuador Bono-de- 1,060,000 15 per household Households and DesarrolloHumano children Guatemala MiFamiliaProgresa 250,000 For education and Extremely poor health: households 20 per household and children Jamaica Program of 100,000 100 per household Poor households Advancement Mexico Oportunidades 5,000,000 Education: Extremely poor 12 to 23 per households household Peru Juntos 454,000 33 per household poor households 3 and children
  • 4. Methodology and Data • Review of Existing Information • Past studies not easy to find • Aggregate evidence from existing surveys such as PSLM • Qualitative • Focus Group Discussions • Key Informant Interviews • Quantitative • Household-level Survey 4
  • 5. Methodology and Data (cont..) • Design of Focus Group Discussions – Participation was provincially representative – Representation was also ensured in a manner that most income groups of industrial sector workers are available – In terms of educational attainment we ensured maximum possible representation from each levels i.e. primary, secondary and tertiary – In terms of sectoral distribution we had fair amount of representation from several sub-industrial sectors e.g. textile, leather, oil and gas, consumer goods etc. – Majority participants have near 20 years of affiliation 5
  • 6. Methodology and Data (cont..) • Design of Key Informant Interviews • Specific enquiries regarding process review of: • Housing Schemes • Educational Grants • Medical Grants • Vocational Trainings • Marriage Grants • Death Grants 6
  • 8. Evolution of WWF 1971 - 2002 1971 1995 1997 2000 2002 • Housing • Cycles, • Marriage • Death • Educational • Sewing Grants Grants Grnats Machines 8
  • 9. Beneficiaries Self-Assessment • Given that inflation is increasing at a much faster pace than incomes, WWF instruments are of substantial relief in overall terms • Significant improvement in claiming of rights • 1990s processing time could go up to 12 months • Long wait due to political approval • 92 percent of educational grant beneficiaries (in FGD) report having children now serving at incremental positions • Reported increase in household’s own literacy level 9
  • 11. Community-level Self-Assessment Asymmetric Complain of Misuse of WWF trickle down Discrimination Facility effect Children with Within one’s Misuse by access to WWF organization political parties more privileged Differentiation Liaison with Allotments of between regular WWF houses and contract employees Subletting Rights of retired housing facility employees 11
  • 12. Case Study in Process Review 12
  • 13. Grievance Redressal Mechanism Union Factorty Provincial Federal leader/ worker Government Government caretaker 13
  • 15. Grievance Redressal Mechanism • Workers not aware of documentation on grievance • Access to grievance channels • Provincial office not easy to access • Reporting related to grievances addressed weak and not publically available • Most frequent grievances • Frequently asked questions • Time delays 15
  • 17. Housing Facility • Procedural issues • Management of records • Forecasting of demand • Synchronization between planning and budgeting • Preference for factories located in area (what about growth in peri-urban areas) • New construction • Irregular due to funding shortages • Repair & maintenance • State of drainage may be a separate case study • Contamination of drinking water 17
  • 18. Total Residential Schemes (Numbers) 45000 39938 40000 35000 30000 25000 20000 15000 13852 10000 8092 5000 0 Plots Developed Houses Flats 18 Annual growth rate of labour force in the medium term: 3.5 percent annually
  • 19. Housing Facility • Manpower Issues • Security Arrangements • Management of common spaces • Quantity Factor ! • Almost 60,000 industrial workers have benefited to date from the WWF housing scheme. 114 housing schemes are completed and some 26 schemes are under process of completion. • To much emphasis on brick and mortar and less on improving governance of existing assets 19
  • 21. Educational Facility • Workers’ children had access to some of the very prestigious universities in Pakistan – Quaid-I-Azam University Islamabad, – University of Engineering and Technology Taxila, – National University of Science and Technology, – Ghulam Ishaq Khan Institute of Science and Technology, – Fatima Jinnah Women University, Foundation University, – Riphah International University, – Islamic International University and – COMSATS Institute of Information Technology Lahore 21
  • 22. Educational Grants (Numbers) 385 2971 21711 56958 15213 Punjab Sindh KPK Balochistan Islamabad 22
  • 23. Trends in Educational Grant (Numbers) 10000 9000 8000 7000 Punjab 6000 5000 Sindh 4000 3000 2000 KPK 1000 0 2004 2005 2006 2007 2008 2009 2010 2011 2012 A case for building capacity post-devolution/Disparities in performance 23 across provinces
  • 24. Improvements in Educational Grants • Started with tuition fee • Now tuition fee + monthly stipends • Access to any HEC recognized institute (public or private) • However…noted delays in fee disbursement 24
  • 25. Requisite Documentation for Educational Grants • Computerized National Identity Card attested by the employer. • Copy of factory registration certificate under the Factories Act 1934, Mines Act 1923, and the Shops and Establishment Ordinance 1969. • Copy of Factory Card duly attested by the employer. • Worker job description duly attested by the employer. • Social Security card (R-5) or EOBI card duly attested by the employer. • Copy of Appointment letter duly attested by the employer or a certificate of service in original bearing complete contents of employment. • Copy of student card attested by the head / authorized officer of the educational institution. • CNIC/B Form of the student issued by NADRA and attested by the employer • Certificate of enrolment issued by the head of the educational Institution. • A copy of notification regarding registration or affiliation of the institute concerned with government, directorate, HEC, etc. • An affidavit by the student on a stamp paper of Rs.20, duly attested by the Oath Commissioner • Original payment vouchers, or copies thereof duly attested by the head of educational Institute / authorized officer regarding educational expenses /boarding 25 charges/mess charges or other expenditure.
  • 27. Policy Recommendations • Streamlining operations in line with Results Based Management • Key Performance Measures • Efficiency Indicators • Alignment with other social protection programs • Synergies may involve linkages with BISP, Zero-Hunger Program and provincial cash transfers • Biometric systems for evasion checks 27
  • 28. Policy Recommendations • E-governance • Case of NADRA/BISP, Emergency Relief Cell • Reduction in red-tape through unique identification • Demand-side forecasting • Labour statistics • Research Wing at Islamabad Office • Grievance Redressal Mechanism • Learning from Punjab Government  combating Dunge • Role of technology  NDMA using sms messaging service 28
  • 29. Policy Recommendations • Enabling Feedback for Improvement • Reverse channels to counter check the complaints • Dissemination of grievances addressed • Learning from experiences • Capacity building of dedicated staff • BISP training on Latin American case studies • Need for greater coordination between provinces and with center  intranet portal • Funds Management • Risk Assessment 29

Editor's Notes

  1. Bought car on leasing even when I could not afford it.
  2. Bought car on leasing even when I could not afford it.
  3. Bought car on leasing even when I could not afford it.
  4. Bought car on leasing even when I could not afford it.
  5. Bought car on leasing even when I could not afford it.
  6. Bought car on leasing even when I could not afford it.
  7. Bought car on leasing even when I could not afford it.
  8. Bought car on leasing even when I could not afford it.
  9. Only regular employees can get registered by EOBI
  10. Bought car on leasing even when I could not afford it.
  11. Misuse by political parties: Pressure on WWF towards recruitment
  12. Misuse by political parties: Pressure on WWF towards recruitment
  13. Need for a more decentralized mechanism….use technology
  14. Bought car on leasing even when I could not afford it.
  15. Manpower issues: 4 sweepers available for 500 houses in the colony – AmangarhNowshera
  16. Bought car on leasing even when I could not afford it.
  17. Manpower issues: 4 sweepers available for 500 houses in the colony – AmangarhNowsheraCommon spaces: lacking recreational activities…lacking street lights
  18. Manpower issues: 4 sweepers available for 500 houses in the colony – AmangarhNowsheraCommon spaces: lacking recreational activities…lacking street lights
  19. Manpower issues: 4 sweepers available for 500 houses in the colony – AmangarhNowsheraCommon spaces: lacking recreational activities…lacking street lights
  20. Manpower issues: 4 sweepers available for 500 houses in the colony – AmangarhNowsheraCommon spaces: lacking recreational activities…lacking street lights
  21. Manpower issues: 4 sweepers available for 500 houses in the colony – AmangarhNowsheraCommon spaces: lacking recreational activities…lacking street lights
  22. Bought car on leasing even when I could not afford it.
  23. These are similar to the pension documents
  24. Bought car on leasing even when I could not afford it.
  25. Bought car on leasing even when I could not afford it.
  26. Bought car on leasing even when I could not afford it.
  27. Bought car on leasing even when I could not afford it.