51. 探針的預期產出
• 獲得啟發而大量的資訊收集
We weren’t trying to reach an
objective view of the elders’
needs through the probes, but
instead a more impressionistic
account of their beliefs and
desires, their aesthetic
preferences and cultural
concerns.
http://designintentions.wordpress.com/2010/09/10/case-study-the-presence-project/
53. 故事
• Everyone has a story. When people are talking
about something they know well and do well,
they’re almost always interesting. And if they
are not, it’s generally your fault because you
are not asking the right questions…
~ Malcolm Gladwell, 2009
http://www.spring.org.uk/2008/11/malcolm-gladwell-success-comes-from.php