Slides from User Vision's 15/03/12 Breakfast Briefing on Prototyping

1. Prototyping (Breakfast Edition)
Stephen Denning – Senior UX Consultant

3. What we will cover…
• Background
• What is a prototype?
• Why use prototypes?
• A brief look at the toolkit
• Prototyping principles

4. What is the User Experience (UX)?
user experience:
n. the overall experience and satisfaction a user has when using a
product or system

5. A User-Centred Design (UCD) process
Concept/Plan Design
• Contextual Analysis • Wireframing
• User Profiling/Persona • Prototyping
development • IA Analysis
• User Needs Analysis • Co-Design Workshops
• Competitor Analysis
Live Support Evaluate
• Customer Surveys • Usability Testing
• Analytics • Expert Evaluation
• A/B Testing • Eye-tracking
• Multi-variate Testing • Accessibility Audits

6. Where are we…?
• Background
• What is a prototype?
• Why use prototypes?
• A brief look at the toolkit
• Prototyping principles

7. What is a prototype?
“An approximation of a product (or system) or its components, in
some form, for a definite purpose in its implementation”
(Chua, Leong & Lim)
“A visualisation of the requirements”
(Arnowitz)
“A representative model or simulation of the final system”
(Warfel)

8. What is a prototype?

9. What is a prototype?
Three dimensions:
1. Scope (Distinct aspect Entire product/service)
2. Form (Abstract Tangible)
3. Fidelity (Rough representation Exact representation)

10. Prototypes vs Wireframes
Prototype
• Look
• Feel
• Experience
• Flow
Wireframe
• Layout
• Content
• Structure
• Specification

11. Where are we…?
• Background
• What is a prototype?
• Why use prototypes?
• A brief look at the toolkit
• Prototyping principles

12. The goal of prototyping
“The goal of prototyping is to
convince yourself and others of an idea”
An idea has no value
Unless it can be communicated!
(Raskin)

13. Why use prototypes?
“My perspective is that the bulk of our industry is organized around the
demonstratable myth that we know what we want at the start, and how to
get it, and therefore build our process assuming that we will take an
optimal, direct path to get there. Nonsense. The process must reflect that
we don't know and acknowledge that the sooner we make errors and
detect and fix them, the less (not more) the cost.” (Bill Buxton)

14. Why use prototypes?
Prototyping allows us to...
 Brainstorm
 Design
 Create
 Test
 Communicate
...interaction design concepts and user interfaces, early in the design
process and in a cost effective manner.

15. Why use prototypes?
Benefits
 They help to generate ideas
 They can communicate aspects of the design that cannot be
adequately communicated by other artefacts
 They increase understanding, add clarity and reduce
misinterpretation
 They can be updated quickly to reflect changes
 They can enable quicker identification of mistakes and risks
When applied early and often, the use of prototypes can
save time and effort, reduce waste and ultimately save money

16. Where are we…?
• Background
• What is a prototype?
• Why use prototypes?
• A brief look at the toolkit
• Prototyping principles

17. A look at some tools
#1 Paper
#2 Office tools
#3 Vector drawing tools
#4 Web based tools
#5 Purpose-built prototyping tools
#6 HTML

18. #1 - Paper
Paper, pen, scissors, tape & post-its (Blue Peter prototyping)
Best use: To test specific interactions or competing concepts
Advantages: Fast, cheap, computer-less, lack of realism/aesthetics
Disadvantages: Not easily distributed, lack of realism/aesthetics

19. #2 – Office tools
PowerPoint, Excel, Keynote
Best use: To add basic interaction to flat designs, dashboards (Excel)
Advantages: Cheap, easy to pick up, easy to import graphics, some
interactivity, basic data/graph incorporation (Excel)
Disadvantages: Largely linear, limited editing/drawing

20. #3 – Vector drawing tools
e.g. MS Visio, Omnigraffle, Adobe InDesign, etc.
Best use: Medium/high-fidelity screen mock-ups
Advantages: Use of stencils, precise layout, potential richer interactivity
Disadvantages: More cost, interactivity requires coding knowledge

21. #4 – Web-based tools
e.g. Protoshare, Mockingbird, Protonotes
Best use: For distributed teams
Advantages: Online, collaborative, easily shared
Disadvantages: Less rich interactions, no HTML export

22. #4 – Web-based tools
Example: Protoshare
Features:
 Browser-based access
 Distributed comment &
review
 States and dynamic
interactions
 Export HTML, CSS,
JavaScript
 Produce Word/PDF specs

23. #5 – Prototyping tools
e.g. Axure RP Pro, iRise, MockupScreens, Balsamiq, Fireworks
Best use: More complete/complex models
Advantages: Fast, rich interaction, collaboration, generate specs, HTML
export
Disadvantages: Costly, longer to pick up, not (always) reusable

24. #5 – Prototyping tools
Example: Axure RP Pro
Features:
 Drag-and-drop
 Custom widgets and masters
 Rich interactions
 Multiple platform templates
 Mobile prototypes
 Collaboration/version-control
 Export to HTML
 Word/PDF specs

25. #6 - HTML
Fully-fledged web pages
Best use: For finalising design decisions
Advantages: Full interaction, expandable, easily transportable
Disadvantages: Time and effort, requires expertise

26. Where are we…?
• Background
• What is a prototype?
• Why use prototypes?
• A brief look at the toolkit
• Prototyping principles

27. Six Prototyping principles (Raskin)
#1 Your first try will be wrong.
• No matter how good you are, there is no substitute
for trying it out
• Budget for it
• Design for it

28. Six Prototyping principles (Raskin)
#2 Aim to finish a usable artifact in a day
• This helps you focus and scope
• Do less
• Don’t be afraid to start again

29. Six Prototyping principles (Raskin)
#3 You are making a touchable sketch
• Do not fill in all the blanks
• Focus on key contentelements
• Remember the goal of the prototype

30. Six Prototyping principles (Raskin)
#4 You are iterating your understanding of
the problem as well as your solution
• Use the process to evaluate, validate and clarify your
requirements
• Be prepared to admit you were wrong!
• Establish a tight feedback loop

31. Six Prototyping principles (Raskin)
#5 Borrow liberally
• Don’t reinvent the wheel
• Don’t waste time with the painting and decorating

32. Six Prototyping principles (Raskin)
#6 Tell a story with your prototype
• Think about your personas
• Think about your user’s journey
• It isn’t just a set of features
• Sell the idea!

33. Other resources
Prototyping Paper Prototyping Effective Prototyping Sketching User
Todd Zaki Warfel Carolyn Snyder Jonathan Arnowitz Experiences
Bill Buxton
A few web resources:
• Prototyping Tools Review (http://goo.gl/QHI6m)
• “Prototypically speaking” prototyping blog (http://softwareprototyping.net/)
• Effective Prototyping site (http://www.effectiveprototyping.com/)

34. Eye tracking
Questions?

35. Thank You
Stephen Denning
Senior User Experience Consultant
User Vision
55 North Castle Street
Edinburgh
EH2 3QA
T: 0131 225 0850
E: stephen@uservision.co.uk
W: www.uservision.co.uk