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Crisis & Interaction Design
Chris Blow
@unthinkingly
  Meedan
  Ushahidi
 Swift River
Earthquake
January 12, 2010
1.
 Survival is the
universal theme
2.
Information management
    is the opportunity
3.
“Crowdsourcing” is a
 deeply awed model
What motivates us?
What terri es us?
What is possible now?
7 million years ago ...
50,000 years ago ...
7,000 years ago
Proto-writing
Ef cient, dense, indelible
Paper, books, libraries,
maps, postal systems,
  pens and pencils
1517
200 printing centers in
        Europe
Protestant Reformation
1900
Communication is
  Cooperation
Communication is
   Con ict
Mass Communication
Radio
Television
Networking
Metcalfe’s Law
Moore’s Law
New interactions
“Now I become Death,
the destroyer of worlds.”
  J. R. Oppenheimer, the Bhagavad Gita
Faster, bigger war
but also
Faster, bigger peace
Incredible movements
   become possible
Design lessons?
Paper, books, libraries,
maps, postal systems,
pens, pencils, phones,
   television, radio
+ humans
1970
New partnerships
New “leaders”
New cultures
New communities
Mosaic
New possibilities:
Global publishing
Instant publishing
Unlimited publishing
What is possible now?
Capacity vs. reality
Unrealized potential
New challenges of
instant publishing
Atomization,
 trivialization,
disassociation,
    passivity
Design “leadership”
Collaboration?
Cooperation?
  Survival?
Haiti
January 12, 2010
What terri es us?
What motivates us?
What is possible now?
“ In Haiti? Text 4636 with
  your location and need.
             Text
 Report emergencies and
     missing persons.”
          Erik Hersman
230,000 deaths
3,500 reports
At once
terrifying and motivating
“No matter what, it is so
 much better than sitting
  here feeling helpless”
         4636 volunteer
3 million
networked
 survivors
Incredible possibility
Information is power
Information
   management
is the opportunity
Design lessons?
Cartography +
  Taxonomy +
 Translation +
  Telephony +
HTTP Networking
+ Human effort
1. Leaders
2. a core team
3. a network of supporters.
X
X
Crowdsourcing?
Working together in
  collaboration
 not automation
X
Working iteratively,
  independently
#1
Design for the
core team rst
#2
     Design for the
“ladder of participation”
katr
#3
Design for listening
#4
Design for data entry
#5
Design for translation
#4
Design for structured
       exibility
#5
Design for location
#6
Design for federation
#7
Design for utilitarian
      beauty
#8 Design for email
#493
Design for yourself
What terri es
and motivates you?
Thank you

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Crisis Interaction Design: Lessons from Haiti Earthquake Response

Hinweis der Redaktion

  1. emergence of humanity as separate from animals
  2. recording experience
  3. 30,000 year old cave paintings in france http://en.wikipedia.org/wiki/Chauvet_Cave
  4. the emergence of art and ritual: venus of willendorf: 24,000 years old http://en.wikipedia.org/wiki/Venus_of_Willendorf
  5. emergence of writing and proto states
  6. Symbols found on artefacts in Southern Europe, about 7k years old
  7. http://en.wikipedia.org/wiki/File:Cyrus_cylinder_extract.png
  8. By 1950, the art of propaganda had been perfected, WWII was over, and a new world of communication technology had emerged.
  9. http://www.flickr.com/photos/unitednationsdevelopmentprogramme/4274634000/sizes/l/
  10. http://www.flickr.com/photos/ifrc/4278750226/sizes/l/