3. For this whole presentation I would I like to
thanks all my group member , classmate who
have directly or indirectly helps for our
presentation and special thankful toward HMR
teacher Mrs. Mikha Shrestha and college
management and heartily thanks to Mr. Sesraj
Dahal HR officer of Nepal telecom
Thanks Thanks
4. Limitation of Field Visit
Limited time
Lack of resources
Lack of experience in group member
Information through only HR officer
5. Introduction to Nepal Telecom
Nepal telecom was establish in 1970
MOHAN AKASHWANI is the formal name of Nepal
telecom
It named Nepal Doorsanchar Company Limited from
Baisakh 1, 2061
assist in the socio-economic development of the urban
as well as rural areas
It is continuously trying to provide quality service to
customer
It has also link to Nepal police club for the
development of Football and Cricket in Nepal
6. Definition Of Motivation
Motivation:
The act or process of stimulating to
action, providing an incentive or
motive, especially for an act.
13. Maintainers
Working conditions.
Company policies.
Job security.
Pay and benefits.
Relationships with coworkers.
Supervision.
Status.
14. Motivators
Reward
Bonus
Promotion
Increasing in salary
Providing different facilities like
medical, transportation, education etc..
15. Determinants of Job performance
Factors are ability, motivation & situational constraints
• Perfect match gives
appropriate
performance
• Manager should identify the deficiency and
fulfill the gap.
16. Motivational Techniques
Telecom uses techniques like Employee
Participation, Behavior Modification, MBO etc.
a. Employee participation
Employee participation is
used to certain extent.
Employee share ownership
is also available.
17. b. Behavior Modification Technique:
Incentives are also given
Telecom offer bonus
Promotion as a tool to
modify behavior
Reinforcement through rewards
c. MBO:
Managers at all levels are invited for collaborative goal
setting and provided rewards and feedback.
18. c. Rewards
Issues in rewards:
Intrinsic rewards
Extrinsic rewards
I. Financial
II. Non-financial
Fresher motivation Vs.
Experienced personnel
19. Limitations in techniques:
NTC find it hard use Modified work schedules and some
of Job redesign measures like job rotation. For
example:
NTC open from 10 to 5
NTC job need specialization
Nepal telecom use core time and not flex time
20. Finding of flied visit
most of the manpower is unskilled one
or unwanted number of staff which is only the burden
to pay the salary
can’t deal with the new situation and dynamic
environment.
less attractive towards young generation due to its
ineffective service
freedom to choose the political party and to
established union in the organization.
21. Suggestion for NTC
Unskilled manpower should be remove
Quality service should provided to customer
Operating cost should minimizes
As it is the government organization it should
challenge with international market
23. If anyone has any queries than
feel free to ask ?????