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Motivation in Nepal Telecom



         Prepare by Group “F” members




Ujjwal   Shailesh       Pradip          Ramhari
PRESENTATED BY GROUP “B”
             in
           topic
      ”motivation “
     with the help of
 For this whole presentation I would I like to
  thanks all my group member , classmate who
  have directly or indirectly helps for our
 presentation and special thankful toward HMR
 teacher Mrs. Mikha Shrestha and college
 management and heartily thanks to Mr. Sesraj
 Dahal HR officer of Nepal telecom




 Thanks                       Thanks
Limitation of Field Visit
 Limited time
 Lack of resources
 Lack of experience in group member
 Information through only HR officer
Introduction to Nepal Telecom
 Nepal telecom was establish in 1970
 MOHAN AKASHWANI is the formal name of Nepal
    telecom
    It named Nepal Doorsanchar Company Limited from
    Baisakh 1, 2061
   assist in the socio-economic development of the urban
    as well as rural areas
   It is continuously trying to provide quality service to
    customer
   It has also link to Nepal police club for the
    development of Football and Cricket in Nepal
Definition Of Motivation
             Motivation:
   The act or process of stimulating to
     action, providing an incentive or
       motive, especially for an act.
IMPORTANCE
   Understand Employee Behavior
   Productivity Improvement
   Quality Improvement
   Employee Retention
   Creativity Promotion
A Challenge
            Please write a
      One Sentence Definition of
   EFFECTIVE MOTIVATION
Herzberg's theory
(Satisfaction vs. Dissatisfaction)
    Motivators          Hygiene
    Achievement           Salary
       Growth           Job security
     Recognition
                        Supervision
    Responsibility
                      Work Conditions
Expectancy theory
A. Eff0rt- Performance Relation
B. Performance – Reward Relation
C. Reward – Personal Goals Relation
Goal Setting Theory
 Employee commitment to goals
 Self-efficancy : employee's belief in job performance
  capability
 Cultural adaptability : goal setting is culture bound
What Employees Want
          Maintainers.

          Motivators.
Maintainers
   Working conditions.
   Company policies.
   Job security.
   Pay and benefits.
   Relationships with coworkers.
   Supervision.
   Status.
Motivators
 Reward
 Bonus
 Promotion
 Increasing in salary
 Providing different facilities like
  medical, transportation, education etc..
Determinants of Job performance
 Factors are ability, motivation & situational constraints


 • Perfect match gives
   appropriate
   performance


  • Manager should identify the deficiency and
    fulfill the gap.
Motivational Techniques
 Telecom uses techniques like Employee
 Participation, Behavior Modification, MBO etc.

a. Employee participation
 Employee participation is
   used to certain extent.
 Employee share ownership
   is also available.
b. Behavior Modification Technique:
 Incentives are also given
   Telecom offer bonus
 Promotion as a tool to
  modify behavior
 Reinforcement through rewards


c. MBO:
  Managers at all levels are invited for collaborative goal
  setting and provided rewards and feedback.
c. Rewards
 Issues in rewards:
   Intrinsic rewards
   Extrinsic rewards
  I.  Financial
  II. Non-financial


   Fresher motivation Vs.
       Experienced personnel
Limitations in techniques:
NTC find it hard use Modified work schedules and some
 of Job redesign measures like job rotation. For
 example:

 NTC open from 10 to 5
 NTC job need specialization
 Nepal telecom use core time and not flex time
Finding of flied visit
 most of the manpower is unskilled one
 or unwanted number of staff which is only the burden
  to pay the salary
 can’t deal with the new situation and dynamic
  environment.
 less attractive towards young generation due to its
  ineffective service
 freedom to choose the political party and to
  established union in the organization.
Suggestion for NTC
 Unskilled manpower should be remove
 Quality service should provided to customer
 Operating cost should minimizes
 As it is the government organization it should
 challenge with international market
motivating techniques in nepal telecom
If anyone has any queries than
feel free to ask ?????

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motivating techniques in nepal telecom

  • 1. Motivation in Nepal Telecom Prepare by Group “F” members Ujjwal Shailesh Pradip Ramhari
  • 2. PRESENTATED BY GROUP “B” in topic ”motivation “ with the help of
  • 3.  For this whole presentation I would I like to thanks all my group member , classmate who have directly or indirectly helps for our presentation and special thankful toward HMR teacher Mrs. Mikha Shrestha and college management and heartily thanks to Mr. Sesraj Dahal HR officer of Nepal telecom  Thanks Thanks
  • 4. Limitation of Field Visit  Limited time  Lack of resources  Lack of experience in group member  Information through only HR officer
  • 5. Introduction to Nepal Telecom  Nepal telecom was establish in 1970  MOHAN AKASHWANI is the formal name of Nepal telecom  It named Nepal Doorsanchar Company Limited from Baisakh 1, 2061  assist in the socio-economic development of the urban as well as rural areas  It is continuously trying to provide quality service to customer  It has also link to Nepal police club for the development of Football and Cricket in Nepal
  • 6. Definition Of Motivation Motivation: The act or process of stimulating to action, providing an incentive or motive, especially for an act.
  • 7. IMPORTANCE  Understand Employee Behavior  Productivity Improvement  Quality Improvement  Employee Retention  Creativity Promotion
  • 8. A Challenge Please write a One Sentence Definition of EFFECTIVE MOTIVATION
  • 9. Herzberg's theory (Satisfaction vs. Dissatisfaction) Motivators Hygiene Achievement Salary Growth Job security Recognition Supervision Responsibility Work Conditions
  • 10. Expectancy theory A. Eff0rt- Performance Relation B. Performance – Reward Relation C. Reward – Personal Goals Relation
  • 11. Goal Setting Theory  Employee commitment to goals  Self-efficancy : employee's belief in job performance capability  Cultural adaptability : goal setting is culture bound
  • 12. What Employees Want  Maintainers.  Motivators.
  • 13. Maintainers  Working conditions.  Company policies.  Job security.  Pay and benefits.  Relationships with coworkers.  Supervision.  Status.
  • 14. Motivators  Reward  Bonus  Promotion  Increasing in salary  Providing different facilities like medical, transportation, education etc..
  • 15. Determinants of Job performance  Factors are ability, motivation & situational constraints • Perfect match gives appropriate performance • Manager should identify the deficiency and fulfill the gap.
  • 16. Motivational Techniques  Telecom uses techniques like Employee Participation, Behavior Modification, MBO etc. a. Employee participation  Employee participation is used to certain extent.  Employee share ownership is also available.
  • 17. b. Behavior Modification Technique:  Incentives are also given  Telecom offer bonus  Promotion as a tool to modify behavior  Reinforcement through rewards c. MBO: Managers at all levels are invited for collaborative goal setting and provided rewards and feedback.
  • 18. c. Rewards  Issues in rewards:  Intrinsic rewards  Extrinsic rewards I. Financial II. Non-financial  Fresher motivation Vs. Experienced personnel
  • 19. Limitations in techniques: NTC find it hard use Modified work schedules and some of Job redesign measures like job rotation. For example:  NTC open from 10 to 5  NTC job need specialization  Nepal telecom use core time and not flex time
  • 20. Finding of flied visit  most of the manpower is unskilled one  or unwanted number of staff which is only the burden to pay the salary  can’t deal with the new situation and dynamic environment.  less attractive towards young generation due to its ineffective service  freedom to choose the political party and to established union in the organization.
  • 21. Suggestion for NTC  Unskilled manpower should be remove  Quality service should provided to customer  Operating cost should minimizes  As it is the government organization it should challenge with international market
  • 23. If anyone has any queries than feel free to ask ?????