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Marketing Management                                 © Created by SUGIHARTO, SH.MM 2011
Marketing Concept
The Main Philosophy

Philosophy dari konsep pemasaran adalah bahwa
perusahaan harus:

                             Menganalisis


                           Mengidentifikasi


                         Kebutuhan Pelanggan

                             Memutuskan


                        Memuaskan kebutuhan
                       Pelanggan yang lebih baik
                          dari para pesaingnya

Marketing Management                               © Created by SUGIHARTO, SH.MM 2011
Marketing Concept
The 3 Three Applications Perspectives




               Servicing

                 Needs

                 Wants


               Demands


Marketing Management                    © Created by SUGIHARTO, SH.MM 2011
Marketing Concept
The 3 Three Applications Perspectives




                       Targeting

                   Positioning

                   Segmenting


                        Selling


Marketing Management                    © Created by SUGIHARTO, SH.MM 2011
Marketing Concept
                       The 3 Three Applications Perspectives




                                        Promotion

                                       Advertising

                                    Marketing MIX




Marketing Management             © Created by SUGIHARTO, SH.MM 2011
Marketing Concept
The Theory Perspectives




                          In 1776 in The Wealth of Nations, Adam
                          Smith wrote that the needs of producers
                          should be considered only with regard to
                          meeting the needs of consumers.
                          While this philosophy is consistent with the
                          marketing concept, it would not be adopted
                          widely until nearly 200 years later
                          American Marketing Association




 Marketing Management                                 © Created by SUGIHARTO, SH.MM 2011
Marketing Concept
The Theory Development and Alternatives




Production concept muncul pada masa
revolusi industri hingga awal tahun 1920-an.   Can We Produce the goods ?
bahwa perusahaan harus memfokuskan
produksi yang secara efisien dapat
menciptakan produk dengan biaya rendah           Can We Produce enough ?
yang dengan sendirinya akan menciptakan
demands
 Marketing Management                                © Created by SUGIHARTO, SH.MM 2011
Marketing Concept
The Production Concepts




                        Produce more … more


                        Practically sells itself




Consumers will favor those            Therefore increase                   And build
products that are widely              production and cut down              profit through
available and low in cost.            costs                                volume

 Marketing Management                                           © Created by SUGIHARTO, SH.MM 2011
Marketing Concept
The Product Concepts


                                         Practically sells itself, if it
                                       gives most quality for money


                         Produce
                          Quality
                        Products

                                                    Consumers


                               Buyers admire well-made products and can
                               appraise product quality and performance


 Marketing Management                          © Created by SUGIHARTO, SH.MM 2011
Consumers will favor those products that
Marketing Concept                           offer the most quality, performance, or
The Products Concepts                      innovative features. Therefore improve:




                                                                                    QUALITY

                                                                                     Performance

                                                                                    Features




This would lead to increased sales and profits

Marketing Management                                      © Created by SUGIHARTO, SH.MM 2011
Marketing Concept
The Theory Development and Alternatives




   Awal 1930-an produksi massal
    menjadi suatu hal yang biasa,
  persaingan telah meningkat, dan
  hanya tersedia sedikit permintaan
       yang belum terpenuhi

 Selling concept artinya tidak hanya
   memproduksi saja namun juga
     berupaya untuk meyakinkan
  pelanggan untuk membeli melalui
    iklan dan penjualan langsung

        Can We sell the products ?

                   Can We charge enough ?

 Marketing Management                       © Created by SUGIHARTO, SH.MM 2011
Marketing Concept
The Selling Concepts



             Produce




                            Aggressive selling &
                             promotion efforts




Making sales becomes primary function              Consumers have normal
and consumer satisfaction secondary                  tendency to resist


 Marketing Management                              © Created by SUGIHARTO, SH.MM 2011
Marketing Concept
The Selling Concepts




                              Therefore, promote sales aggressively




       Aggressive selling &
        promotion efforts




 Marketing Management                          © Created by SUGIHARTO, SH.MM 2011
Marketing Concept
The Theory Development and Alternatives

                                                  After the End of World war 2
                                               The Variety of goods had increased

                                                Hard Selling No Longer could be
                                                 relied upon to Generate Sales

                                                 Discretionary personal income

                                          What do Customers want ?

                                                  Can we develop it while
                                                       they still want it ?


                                                         How can we keep our
                                                         customers satisfied ?

 Marketing Management                                  © Created by SUGIHARTO, SH.MM 2011
Marketing Concept
The Theory Development and Alternatives



      the firms or company does
 Focusing on the Customer needs
 before developing The Products

   Aligning all Functions of the
 company to focus on those needs

Customer Satisfaction = profit over
         the long-term
Began to set up separate Marketing
          Dept.→ CSO




Marketing Management                      © Created by SUGIHARTO, SH.MM 2011
Marketing Concept
         The Theory Development and Alternatives



            The idea is that a business must
                   consider both its :




              In EVERY Business Decisions

          The idea is to satisfy the customer
            and overcome the competition

              Business failure is the result of
            businesses not using the marketing
                   concept effectively



Marketing Management                               © Created by SUGIHARTO, SH.MM 2011
Marketing Concept
The Main Perspective




                         LEARN what they want


                                                   Produced it

                                                      Market it
                       SELL what they want




Marketing Management                    © Created by SUGIHARTO, SH.MM 2011
Marketing Concept
The Main Perspective




                                                                more
                                                             Effectively
                         NEEDS
  Determining                                   Delivering
                                 WANTS                       Efficiently
                                                                than
                                                             Competitor


                                 build profit through customer
                                    satisfaction and loyalty.

  Marketing Management                                           © Created by SUGIHARTO, SH.MM 2011
Marketing Concept
                       The Main 3 Steps of Applications




Marketing Management            © Created by SUGIHARTO, SH.MM 2011
Marketing Concept
                            The SUPPLY and DEMAND

                         The marketing concept is
                       based on supply and demand

                       Low supply of a desired item +
                        high consumer demand is the
                               ideal scenario

                       Marketing is less important in
                         high demand situations
                          the product sells itself




Marketing Management          © Created by SUGIHARTO, SH.MM 2011
In the past, demand always outstripped
                        supply. Prior to the Industrial Revolution
Marketing Concept       it was next to impossible to produce or
The Development
                        import items in any significant quantity
                        Marketing was unnecessary




 Marketing Management                       © Created by SUGIHARTO, SH.MM 2011
Marketing Concept
The Development

 In the l950’s there was a huge
      change in marketing




This facilitated the real “birth” of
         mass marketing



 Marketing Management                  © Created by SUGIHARTO, SH.MM 2011
Supply outstrips demand; therefore,
advertising is crucial
Further, the internet and globalization mean companies
from around the world compete for the same customers,
and customers have a greater choice than ever before

Consumers now realize their power in the marketplace

                                                     Marketing Concept
                                                    The Present Day Development



 Marketing Management                                    © Created by SUGIHARTO, SH.MM 2011
THANK YOU
                                   For LISTENING

                             Principles of Marketing DAY TWO
                                        Presented by
                                     Sugiharto, SH. MM

                                       Re-programmed

                                   Presentation created by
                                  ugik013 Presentation Pro

                                     Images provided by
                                     Personal collections



                                E-mail: ugik013@yahoo.com

                                      STIE GICI Business School


                                            © 2011


Marketing Management   © Created by SUGIHARTO, SH.MM 2011

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Marketing concepts

  • 1. Presented by Mr. UGIK @ class 2011 Marketing Management © Created by SUGIHARTO, SH.MM 2011
  • 2. Marketing Concept The Main Philosophy Philosophy dari konsep pemasaran adalah bahwa perusahaan harus: Menganalisis Mengidentifikasi Kebutuhan Pelanggan Memutuskan Memuaskan kebutuhan Pelanggan yang lebih baik dari para pesaingnya Marketing Management © Created by SUGIHARTO, SH.MM 2011
  • 3. Marketing Concept The 3 Three Applications Perspectives Servicing Needs Wants Demands Marketing Management © Created by SUGIHARTO, SH.MM 2011
  • 4. Marketing Concept The 3 Three Applications Perspectives Targeting Positioning Segmenting Selling Marketing Management © Created by SUGIHARTO, SH.MM 2011
  • 5. Marketing Concept The 3 Three Applications Perspectives Promotion Advertising Marketing MIX Marketing Management © Created by SUGIHARTO, SH.MM 2011
  • 6. Marketing Concept The Theory Perspectives In 1776 in The Wealth of Nations, Adam Smith wrote that the needs of producers should be considered only with regard to meeting the needs of consumers. While this philosophy is consistent with the marketing concept, it would not be adopted widely until nearly 200 years later American Marketing Association Marketing Management © Created by SUGIHARTO, SH.MM 2011
  • 7. Marketing Concept The Theory Development and Alternatives Production concept muncul pada masa revolusi industri hingga awal tahun 1920-an. Can We Produce the goods ? bahwa perusahaan harus memfokuskan produksi yang secara efisien dapat menciptakan produk dengan biaya rendah Can We Produce enough ? yang dengan sendirinya akan menciptakan demands Marketing Management © Created by SUGIHARTO, SH.MM 2011
  • 8. Marketing Concept The Production Concepts Produce more … more Practically sells itself Consumers will favor those Therefore increase And build products that are widely production and cut down profit through available and low in cost. costs volume Marketing Management © Created by SUGIHARTO, SH.MM 2011
  • 9. Marketing Concept The Product Concepts Practically sells itself, if it gives most quality for money Produce Quality Products Consumers Buyers admire well-made products and can appraise product quality and performance Marketing Management © Created by SUGIHARTO, SH.MM 2011
  • 10. Consumers will favor those products that Marketing Concept offer the most quality, performance, or The Products Concepts innovative features. Therefore improve: QUALITY Performance Features This would lead to increased sales and profits Marketing Management © Created by SUGIHARTO, SH.MM 2011
  • 11. Marketing Concept The Theory Development and Alternatives Awal 1930-an produksi massal menjadi suatu hal yang biasa, persaingan telah meningkat, dan hanya tersedia sedikit permintaan yang belum terpenuhi Selling concept artinya tidak hanya memproduksi saja namun juga berupaya untuk meyakinkan pelanggan untuk membeli melalui iklan dan penjualan langsung Can We sell the products ? Can We charge enough ? Marketing Management © Created by SUGIHARTO, SH.MM 2011
  • 12. Marketing Concept The Selling Concepts Produce Aggressive selling & promotion efforts Making sales becomes primary function Consumers have normal and consumer satisfaction secondary tendency to resist Marketing Management © Created by SUGIHARTO, SH.MM 2011
  • 13. Marketing Concept The Selling Concepts Therefore, promote sales aggressively Aggressive selling & promotion efforts Marketing Management © Created by SUGIHARTO, SH.MM 2011
  • 14. Marketing Concept The Theory Development and Alternatives After the End of World war 2 The Variety of goods had increased Hard Selling No Longer could be relied upon to Generate Sales Discretionary personal income What do Customers want ? Can we develop it while they still want it ? How can we keep our customers satisfied ? Marketing Management © Created by SUGIHARTO, SH.MM 2011
  • 15. Marketing Concept The Theory Development and Alternatives the firms or company does Focusing on the Customer needs before developing The Products Aligning all Functions of the company to focus on those needs Customer Satisfaction = profit over the long-term Began to set up separate Marketing Dept.→ CSO Marketing Management © Created by SUGIHARTO, SH.MM 2011
  • 16. Marketing Concept The Theory Development and Alternatives The idea is that a business must consider both its : In EVERY Business Decisions The idea is to satisfy the customer and overcome the competition Business failure is the result of businesses not using the marketing concept effectively Marketing Management © Created by SUGIHARTO, SH.MM 2011
  • 17. Marketing Concept The Main Perspective LEARN what they want Produced it Market it SELL what they want Marketing Management © Created by SUGIHARTO, SH.MM 2011
  • 18. Marketing Concept The Main Perspective more Effectively NEEDS Determining Delivering WANTS Efficiently than Competitor build profit through customer satisfaction and loyalty. Marketing Management © Created by SUGIHARTO, SH.MM 2011
  • 19. Marketing Concept The Main 3 Steps of Applications Marketing Management © Created by SUGIHARTO, SH.MM 2011
  • 20. Marketing Concept The SUPPLY and DEMAND The marketing concept is based on supply and demand Low supply of a desired item + high consumer demand is the ideal scenario Marketing is less important in high demand situations the product sells itself Marketing Management © Created by SUGIHARTO, SH.MM 2011
  • 21. In the past, demand always outstripped supply. Prior to the Industrial Revolution Marketing Concept it was next to impossible to produce or The Development import items in any significant quantity Marketing was unnecessary Marketing Management © Created by SUGIHARTO, SH.MM 2011
  • 22. Marketing Concept The Development In the l950’s there was a huge change in marketing This facilitated the real “birth” of mass marketing Marketing Management © Created by SUGIHARTO, SH.MM 2011
  • 23. Supply outstrips demand; therefore, advertising is crucial Further, the internet and globalization mean companies from around the world compete for the same customers, and customers have a greater choice than ever before Consumers now realize their power in the marketplace Marketing Concept The Present Day Development Marketing Management © Created by SUGIHARTO, SH.MM 2011
  • 24. THANK YOU For LISTENING Principles of Marketing DAY TWO Presented by Sugiharto, SH. MM Re-programmed Presentation created by ugik013 Presentation Pro Images provided by Personal collections E-mail: ugik013@yahoo.com STIE GICI Business School © 2011 Marketing Management © Created by SUGIHARTO, SH.MM 2011