1. TYRONE FRITZ TIAGA
Al Jafliya, Al Satwa,
Dubai, United Arab Emirates
Mobile: 050 516 0369
Email: tyrone_duke01@yahoo.com
Visa Type: Employment Visa
Objective
An energetic and customer-focused individual seeking a Counter Staff position, utilizing
counter management skills and hospitality abilities to manage operations of facility in the most
effective manner.
Summary of Qualifications
 More than four years’ experience working as a Counter Person
 Strong experience and excellent knowledge of working in retail settings
 Admirable experience in providing fast and efficient customer service
 Strong communication, mathematical, and cash handling skills
 Proficient in entering business transactions details into computer system
 Ability to clear customers' doubts on prices, product warranties and features
 Skilled in helping sales staff in displaying products and stock taking
 Hands on experience in coordinating with the backend to ensure customer
satisfaction
Work Experience
May 2015 – Present PEACH GROCERS
The Galleries, Bldg 3, Jebel Ali Downtown, Dubai, United Arab Emirates
 Customer Service Associate
 Greet customers as they arrive in the store and provide them with
information about products and/or services
 Respond to customers’ complaints and resolve their issues
 Handling cash register at the counter and entering details into the
system

2. Oct 2011 - Feb 2014 METROPOLITAN BANK AND TRUST COMPANY (Metrobank)
Pioneer Branch, Pioneer Avenue, General Santos City, Philippines
 Customer Service Representative - Bank Teller/Cashier
 CSR – Pick-up Teller
 CSR – New Accounts Clerk
 Money Sorter
 Entertain bank clients
 Accept retail and/or commercial deposits, loan payments, process
checking and savings account withdrawals. (Cash and Checks)
 Responsible for taking clients payments (Credit cards, Billings,
Insurance, etc.)
 Interview customers who would like to start checking or savings
accounts.
 Prepare forms for signature cards, cashier checks, drafts and
money orders.
 Perform foreign currency transactions and sell traveler's checks in
preparation for travel.
 Assist in ordering, receiving, verifying, and distributing cash.
 Responsible for over the counter transactions
 May be responsible for bank opening and/or closing.
 Responsible for pick-up transactions (pick-up teller)
 Responsible on field marketing
 Responsible on loan referrals
 Responsible in having a good relationship with the clients
 Responsible in taking care client’s concerns
 Process credit card and check payments
 Weigh items and determine prices of the same
 Perform the duties of customer service representative when
required

3. Personal Data
Date of Birth: July 04, 1989
Place of Birth: General Santos City
Citizenship: Filipino
Religion: Roman Catholic
Status: Single
Height: 5’10”
Weight: 160 lbs
Age: 26yrs old
Sex: Male
Skills and Abilities
 Ability to perform job functions with attention of detail, speed and accuracy.
 Ability to follow directions thoroughly.
 Familiar with major computer applications like MS Word, PowerPoint, and the
Internet.
 Quick thinking, energetic, and able to work as a member of a team.
 Flexible and reliable.
 Work flexible and detail oriented.
Seminars and Lectures Attended
 Risk Management and Bank Security
 Anti-Money Laundering Act (AMLA) and Bank Fraud
 Mosaic Systems Training
 Signature Verification Seminar and Counterfeit Detection
 ECCS Training and Branch Operation Control
 Metrobank (MBTC) Products and Services and Metrobank E-Banking (Electronic
Banking)
Educational Attainment
Notre Dame of Dadiangas University
Marist Avenue, General Santos City
Bachelor of Science in Biology
2006 - 2011
References: To be furnished upon request.