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23194560 defining-marketing-for-the-21st-century
1. Defining Marketing for the 21 st Century Marketing Management, 13 th ed 1
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3. What is Marketing? Marketing is an organizational function and a set of processes for creating, communicating, and delivering value to customers and for managing customer relationships in ways that benefit the organization and its stakeholders.
4. What is Marketing Management? Marketing management is the art and science of choosing target markets and getting, keeping, and growing customers through creating, delivering, and communicating superior customer value.