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CHAPTER MARKETING:
 STRATEGY THROUGH TACTICS
     FOR GREATER CHAPTER
PROSPERITY AND AWARENESS
                              Tim Salaver
         APICS Southwest District Meeting
                      February 11, 2012
Define your marketing strategy
• Know your marketing capabilities and tools
• Familiarize yourself with your market
• Meet new challenges
• Be retrospective and introspective at the way
  you work (culture)
• Know the expected outcome
• Create a compelling story
• Implement the marketing strategy through your
  tactics
New Markets
New
Customers
New
Colleagues
Engage in the
discussion
Today’s Overview

         • Familiarize yourself with a
     1     chapter marketing strategy

     2   • Who do you want to sell to?

         • Know your customers
     3     through your tactics
Learning Objectives
• Market to the right
  People
• Market with the right
  Process
• Market with the
  appropriate
  Technology
• Reap the Benefits
  Effective Marketing
NEW MARKETS
New Markets
The technology learning curve




    New       1 yr   2 yr   3 yr
  Customer
  Retention
Working Toward Market Mastery

                                                    Achieve
                                                    Mastery
Activities Worked On




                                         Get
                                      Experienced


                       Get Familiar



                                      Time Spent
Tactics must suit the strategy

                  • Actions that lead to
                    execution
                     – A purpose
                     – A schedule
                     – A measurable result
A Marketing Purpose
• It ensures that every tactic adheres to the
  principle outlined earlier: all tactics must help
  you achieve your strategic outcome.
• It ensures you’re not wasting time on tasks
  that provide no return.
• What goal or strategic outcome does the
  tactic advance or satisfy.
A Marketing Schedule
• Most effective tactics contain a scheduling
  component
• Add regular tactics to a calendar like Outlook
• Actions move you towards your goals, while
  scheduling ensures actions are executed
• This is your work plan
A Marketing Measurable Result
• Number of LinkedIn connections
• Number of PDM’s
• Number of Press Releases/Announcements
• Number of Attendees
• Number of Impressions
• The situation with Hult International Business
  School…is it repeatable?
• How many contacts do you need to make to
  be successful?
Strategy
• Create a conference for regional supply chain
  professionals of APICS, ISM, and CSCMP
Tactics
•   Personal marketing to members
•   Monthly to weekly updates
•   Create event specific website
•   Collaborate with partner organizations
•   Distribute literature far in advance
•   Send individual invitations
•   Recruit local and regional sponsors
Case Study
• Focus on the
  Customer’s needs
  – Six Pack and NESCON
  – I am APICS
  – Talent and skills study
  – Meet with potential
    customers
  – Collaborate with
    business partners
  – The moral of the story
Discussion
• What can learn from
  individual-based
  tactics
• Best practices
• Take-aways
Strategy
• Create a community of supply chain
  professionals in the biotech industry
Tactics
•   Create an Advisory Board of Executives
•   Create a National conference of “Rock Star” speakers
•   Frequent Press Releases
•   Website
•   LinkedIn
    – BSMA – 901
    – APICSGG – 539
    – GSFBASQOLN – 169
• Industry specific topics and themes
• Create new relationships at the highest levels of the
  organization
• Collaborate with Industry, Academia, and Professional
  Organizations
• Recruit Regional and National sponsors
Case Study
• Focus on the Market
  Forces
  – Market study: Bio
    Supply Management
    Alliance
  – Meet with the decision
    makers
  – Collaborate with
    business partners
  – The moral of the story
Discussion
• What can we learn
  from having greater
  knowledge about the
  market
• Best practices
• Take-aways
Summary
• Define your marketing opportunities and
  challenges
   – Technological as well as personal
   – Appeal to the wider market as well as the customer
• Set realistic expectations
   – Mastery of marketing is not achieved overnight
• Keep your eye on the goal
   – Create greater awareness of your chapter activities
      • Mentorship programs
      • Professional Development
      • Talent Management
   – Focus on what you do best as your strategy with the
     resources available to you
QUESTIONS?

TIM SALAVER, MBA, PMP, CSSMBB
    MANAGER, CORPORATE SYSTEMS
          THE CHEESECAKE FACTORY
DIRECTOR OF CHAPTER DEVELOPMENT
        APICS SOUTHWEST DISTRICT
                       PRESIDENT
              APICS GOLDEN GATE

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Chapter Marketing

  • 1. CHAPTER MARKETING: STRATEGY THROUGH TACTICS FOR GREATER CHAPTER PROSPERITY AND AWARENESS Tim Salaver APICS Southwest District Meeting February 11, 2012
  • 2. Define your marketing strategy • Know your marketing capabilities and tools • Familiarize yourself with your market • Meet new challenges • Be retrospective and introspective at the way you work (culture) • Know the expected outcome • Create a compelling story • Implement the marketing strategy through your tactics
  • 7. Today’s Overview • Familiarize yourself with a 1 chapter marketing strategy 2 • Who do you want to sell to? • Know your customers 3 through your tactics
  • 8. Learning Objectives • Market to the right People • Market with the right Process • Market with the appropriate Technology • Reap the Benefits Effective Marketing
  • 10. New Markets The technology learning curve New 1 yr 2 yr 3 yr Customer Retention
  • 11. Working Toward Market Mastery Achieve Mastery Activities Worked On Get Experienced Get Familiar Time Spent
  • 12. Tactics must suit the strategy • Actions that lead to execution – A purpose – A schedule – A measurable result
  • 13. A Marketing Purpose • It ensures that every tactic adheres to the principle outlined earlier: all tactics must help you achieve your strategic outcome. • It ensures you’re not wasting time on tasks that provide no return. • What goal or strategic outcome does the tactic advance or satisfy.
  • 14. A Marketing Schedule • Most effective tactics contain a scheduling component • Add regular tactics to a calendar like Outlook • Actions move you towards your goals, while scheduling ensures actions are executed • This is your work plan
  • 15. A Marketing Measurable Result • Number of LinkedIn connections • Number of PDM’s • Number of Press Releases/Announcements • Number of Attendees • Number of Impressions • The situation with Hult International Business School…is it repeatable? • How many contacts do you need to make to be successful?
  • 16. Strategy • Create a conference for regional supply chain professionals of APICS, ISM, and CSCMP
  • 17. Tactics • Personal marketing to members • Monthly to weekly updates • Create event specific website • Collaborate with partner organizations • Distribute literature far in advance • Send individual invitations • Recruit local and regional sponsors
  • 18. Case Study • Focus on the Customer’s needs – Six Pack and NESCON – I am APICS – Talent and skills study – Meet with potential customers – Collaborate with business partners – The moral of the story
  • 19. Discussion • What can learn from individual-based tactics • Best practices • Take-aways
  • 20. Strategy • Create a community of supply chain professionals in the biotech industry
  • 21. Tactics • Create an Advisory Board of Executives • Create a National conference of “Rock Star” speakers • Frequent Press Releases • Website • LinkedIn – BSMA – 901 – APICSGG – 539 – GSFBASQOLN – 169 • Industry specific topics and themes • Create new relationships at the highest levels of the organization • Collaborate with Industry, Academia, and Professional Organizations • Recruit Regional and National sponsors
  • 22. Case Study • Focus on the Market Forces – Market study: Bio Supply Management Alliance – Meet with the decision makers – Collaborate with business partners – The moral of the story
  • 23. Discussion • What can we learn from having greater knowledge about the market • Best practices • Take-aways
  • 24. Summary • Define your marketing opportunities and challenges – Technological as well as personal – Appeal to the wider market as well as the customer • Set realistic expectations – Mastery of marketing is not achieved overnight • Keep your eye on the goal – Create greater awareness of your chapter activities • Mentorship programs • Professional Development • Talent Management – Focus on what you do best as your strategy with the resources available to you
  • 25. QUESTIONS? TIM SALAVER, MBA, PMP, CSSMBB MANAGER, CORPORATE SYSTEMS THE CHEESECAKE FACTORY DIRECTOR OF CHAPTER DEVELOPMENT APICS SOUTHWEST DISTRICT PRESIDENT APICS GOLDEN GATE

Hinweis der Redaktion

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