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Learning To Learn
- 1. Learning To Learn Learning is not compulsory... neither is survival. - W. Edwards Deming Does Your Agile Process Encourage Learning? Troy Tu'le Lean-Agile Coach KanFlow.com troy@kanflow.com @troytuAle leanagilekc.com
- 3. Learning Outcomes • Feedback Loops • Tacit Knowledge • Double Loop Learning • Learning and Culture • Small Batches / Lean Startup • Retrospectives • Improvement Kata Models ApplicaEon Learning is the Constraint!
- 4. Coding is Learning For the programmers in the room, imagine writing a relatively complex algorithm that takes about a day to complete… Now delete the code and write the algorithm again. How long does it take the second 5me?
- 5. The Work is Learning Idea Analysis Design Build (Dev) Test “Learning” Phases “Execute” Phases Deployment Idea Analysis Design Build (Dev) Test Deployment “Learning” Phases “Execute” Phases Production
- 6. Learning Through Feedback Loops 2 digit lottery example: We can buy a two-digit lottery ticket for $1. A winning number pays off $100. Buy Two Digits at the Same Time: Pay $1 Make Nothing Make $100 99% 1% Buy Two Digits with Feedback: Pay $0.50 Make Nothing Pay $0.50 90% 10% Make Nothing Make $100 90% 10% Expected Payoff: Zero Expected Payoff: $0.45 Reinertsen, The Principles of Flow
- 7. Learning Through Feedback Loops Doing DoneBacklog F H E C A I DevelopmentTo Do Done Doing Done G D A D P1 B T TestingAnalysis Doing Team P Internal Stakeholder C Customer How quickly are we learning?
- 8. “We can know more than we can tell.” Tacit Knowledge: Learning and knowledge that cannot be wriAen down, and is difficult to express through language. It requires a shared experience to understand. Tacit Knowledge Explicit Knowledge
- 9. Tacit Knowledge Tacit Knowledge Examples: • Playing an instrument • Speaking a language • InnovaEon skills • Leadership social skills • Sales • Humor • Delivering So^ware Value All require a Shared Experience to learn.
- 10. Single and Double Loop Learning The most common style of learning is just problem solving—improving the system as it exists. Single Loop Learning More than just fixing the problem, this style of learning quesEons the underlying assumpEons, values, and beliefs behind what we do. Double Loop Learning --Argyris and Schon, Theory in Prac6ce, 1974
- 11. Single and Double Loop Learning Results (What we Get) Strategies and Techniques (What we Do) AssumpEons (What we Believe) Leads to Informs Leads to more effecEve QuesEon beliefs and assumpEons --Argyris and Schon, Theory in Prac6ce, 1974
- 13. Schein’s Three Levels of Culture (Visible structures, behavior, language) (Espoused values, goals, philosophies) (Underlying beliefs, tacit assumpEons) Changing culture is fundamentally a challenge of learning ArEfacts Values AssumpEons
- 14. Application of Learning Models ü Feedback loops enable learning ü Small batches allow us to accelerate feedback loops ü Much of our Knowledge is Tacit, so we must act on it before it evaporates. ü ReflecEon tools like retrospecEves enable double loop learning ü Improvement Kata provides structure for single and double loop learning
- 16. Tacit Knowledge Practices that enhance tacit knowledge learning: 1. Real-time standup meetings 2. User Story writing as a whole team 3. Limiting WIP
- 17. Theory-In-Use vs. Espoused Theory
- 18. Theory of Action Espoused Theory Theory-in-use Espoused Theory Theory-in-use ≠ = Prevents Double Loop Learning Enables Double Loop Learning --Argyris and Schon, Theory in Prac6ce, 1974
- 22. Improvement Kata Let’s Exercise! • Work in Groups of 2 and 3 • Share current condiEon ideas and decide on one • Create a Kata Board as a group Our Goal: To create an Improvement Kata Candidate
- 24. Learning To Learn Learning is not compulsory... neither is survival. - W. Edwards Deming Does Your Agile Process Encourage Learning? Troy Tu'le Lean-Agile Coach KanFlow.com troy@kanflow.com @troytuAle leanagilekc.com