Corporate Culture dan Lingkungan Strategik Organisasi
1. Tri Widodo W. Utomo Corporate Culture danLingkunganStrategikOrganisasi Disampaikandalam “PelatihanKepemimpinan KPPU”, KerjasamadenganPusdiklat SPIMNAS Bidang TMKP LAN-RI. Cisarua, 1 Oktober 2010.
6. FaktorPembentuk (3.1):Learning Two Types of Organizational Learning: Incremental: learning that is characterized by simple, routine problem solving and that requires no fundamental change to your thinking or system Radical: breakthrough learning that directly challenges the prevailing mental model on which the system is built.
11. Model BudayaKorporat (1):Team Culture Provide an inspiring vision Define shared values Set stretch goals Develop team leaders Synergize complementary skills Celebrate diversity Encourage team activities Empower teams Provide coaching Reward collective achievements
14. Model BudayaKorporat (3):Growth Culture Emphasize the future, not the past; Emphasize the possibility, not the constraints; Reach customers outside through the employees inside; Encourage risk taking and discourage political protecting; Reward collective, not individual, successes, but maintain clear individual accountabilities and keep heroes visible; Look for alternatives before seeking closure; Ensure a high level of personal freedom and trust; Encourage debate before consensus.
16. Model BudayaKorporat (5):Questioning Culture Be a Model: Lead by example; constantly search for new opportunities; ask lots of “Why?” and “What if?” questions. Improve: Establish a mentality that everything can and should be improved and encourage people to ask “How?” questions. Do differently: Encourage people to challenge assumptions; run “The Best Question” contests. Re-assess: Assign teams to reassess past decisions periodically: Are they still effective in a changing environment? Educate: Train people to ask effective open-ended searching questions; promote coaching by questioning.
18. Model BudayaKorporat (6.2):Continues Improvement Culture Quick & Easy Kaizen: The employee identifies a problem, waste, or an opportunity for improvement and writes it down. The employee develops an improvement idea and discusses it with his/her supervisor. The supervisor reviews the idea within 24 hours and encourages immediate action. The employee implements the idea. If a larger improvement idea is approved, the employee should take leadership to implement the idea. The idea is written up on a simple form in less than three minutes. Supervisor posts the form to share with and stimulate others and recognizes the accomplishment.
20. Model BudayaKorporat(8.1):Quality Culture Main Differences between TQM Japan: deals with quality of people customer-oriented upstream process-oriented, aimed at improving the total performance company-wide, everybody's responsibility The West: deals with quality of products manufacturer-oriented downstream product-oriented, aimed at detecting and eliminating defective parts responsibility of quality control managers