1. Chapter 21: "Proposals and Progress Reports""

2. Purpose Statements - Three Effective Elements problem or conflict stated clearly and explicitly technical obstacles or concerns rhetorical purpose of the report (to explain, to recommend, to request, to propose)

3. Differences betweena proposal and a report?

4. Elements of a proposal: Problem to be solved PlanResources offered Delivery promise Benefits you offer Timeline cost

5. Progress Reports review progress to evaluate information to make recommendations Present current work status – Positive Trial Balloons Minimize potential problems

6. Calls to Action

7. Chapter 22: "Finding, Analyzing, and Documenting Information"

8. Strategies for Developing Keywords lists - (esp. timed) cluster maps related keywords in database entries

9. How to Evaluate a webpage as a source of info/data Read the "about" sections of the websites look for references to that source in other places (search for particular word-strings associated with that site) Understand what your audience will value, what's familiar to them Cross-reference your data, also helps to get a sense of a website's general reliability

10. Documentation Styles - How to use them