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Module 18 - Lecture
- 1. Working and Writing in Teams Module 18 Date
- 2. Members of successful teams... ✤ Seek information and opinions. ✤ Give information and opinions. ✤ Summarize. ✤ Evaluate. ✤ Coordinate.
- 3. Members of enjoyable teams... ✤ Encourage participation. ✤ Relieve tensions. ✤ Check feelings. ✤ Solve interpersonal problems. ✤ Listen actively.
- 4. Negative Behaviors in a Group ✤ Blocking ✤ Dominating ✤ Clowning ✤ Withdrawing
- 5. Type of Leadership in Groups ✤ Informational ✤ Interpersonal ✤ Procedural
- 6. Leading without Arrogance... ✤ Smile ✤ Share ✤ Suggest ✤ Think ✤ Volunteer ✤ Ask
- 7. Characteristics of Successful Groups... ✤ Setting clear deadlines, scheduling frequent meetings, and dealing directly with conflict. ✤ Listening to criticism and making important decisions together.
- 8. Groupthink ✤ the tendency for groups to put such a high premium on agreement that they directly or indirectly punish dissent.
- 9. How to avoid Groupthink ✤ Consciously search for additional alternatives. ✤ Test assumptions. ✤ Encrouage disagreement and protect the right of people in a group to disagree.
- 10. Responding to Group Problems... ✤ Make sure that the people involved really disagree. ✤ Check to see that everyone’s information is correct. ✤ Discover the needs each person is trying to meet. ✤ Search for alternatives. ✤ Repair bad feelings.
- 11. Effective Responses to Criticism... ✤ Paraphrasing. ✤ Checking for feelings. ✤ Checking inferences. ✤ Buying time with limited agreement.
- 12. You-Attitude in Conflict Resolution... ✤ What do you think of our text’s discussion of you-attitude in conflict resolution on page 325? ✤ What do you think of the examples they offer?
- 13. Stages of Collaborative Writing... ✤ Planning ✤ Composing ✤ Revising ✤ Editing and Proofreading
- 14. More tips for a successful group... ✤ Extra time. ✤ Familiarity. ✤ Responsibility. ✤ Sensitivity. ✤ Written agreement is better than oral agreement.
- 15. Questions?
- 16. Homework...
- 17. (18.1) What are the three kinds of group leadership?
- 18. (18.2) What is groupthink?
- 19. (18.3) How do you use you- attitude during conflict?
- 20. (18.4) What strategies produce the best co-authored documents?
- 21. Thank you.
Hinweis der Redaktion
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- Blocking: Disagreeing with everything that is proposed.\nDominating: Trying to run the group by ordering, shutting out others, and insisting on one's own way.\nClowning: Making unproductive jokes and diverting the group from the task.\nWithdrawing: Being silent in meetings, not contributing, not helping with the work, not attending meetings.\n
- Informational - researcher, idea-person, makes connections\nInterpersonal - on-task, motivating, resolves conflict, gets members involved\nProcedural - deadlines, planning, recording, rules, requirements, formatting\n
- Smile: conveys positive emphasis, attractive, puts people at ease\nShare: your strengths, weakness, needs, resources, what’s useful to them\nSuggest: offering, as opposed to arguing; possibilities\nThink: critical thinking with tact\nVolunteer: contribute at least your share to resources, time, effort, etc.\nAsk: bring other people into the conversation\n
- note\n
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- You-Attitude in Conflict Resolution\n
- Planning the Work and the Document\nComposing the Drafts\nRevising the Document\nEditing and Proofreading the Document\n
- Allow time to discuss problems and find solutions.\nGet to know group members.\nBe a responsible group member.\nBe aware of differences in seeing things and expressing ideas.\nRemember that oral agreement may not lead to a strong written document.\n
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- \ninformational\n\nprocedural\n\ninterpersonal.\n
- \nGroupthink occurs when members of a group place such a high value on consensus that they punish dissenting voices.\n\n
- \nAvoid you statements when expressing your own feelings during conflict. Instead, use I statements so that the statements feel less like a personal attack. \n\n
- Allowing time to discuss problems and find solutions.\nGetting to know group members.\nBeing a responsible group member.\nBeing aware of differences in seeing things and expressing ideas.\nRemembering that oral agreement may not lead to a strong written document.\n
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