1. Lesson 5
• Computer- Related Issues

2. •Problem Solving

3. Problem Solving
Problem Solving is a systematic approach
leading from an initial situation to a desired
situation (pg. Mod-I 94).

4. •Troubleshooting

5. Troubleshooting
Troubleshooting are important steps in the
problem-solving process. (pg. Mod-I 94).

6. •Linux PC

7. Linux PC
Linux PC is a standard personal computer that
runs the Linux operating system. (pg. Mod-I
102).

8. • Warranty

9. Warranty
Warranty is a written guarantee that a product
or service meets certain specifications. (pg.
Mod-I 102).

10. •Support Agreement

11. Support Agreement
A computer manufacturer might provide its
customers with a support agreement, which is
a list of services specifically designed to
provide assistance to an organization. (pg.
Mod 1-103).

12. •Useful Life

13. Useful Life
Useful Life is defined an estimated time period
that an asset, such as computer
equipment, will be of use to the owner. (pg.
Mod-1 103).