Identity & Access Management (IAM) is increasingly being deployed in organizations. This stems from the recognition that a forward-looking approach to Identity & Access Management is crucial to achieve cost savings and foster innovation

1. Automated Provisioning, Identity Management Yields Greater Productivity
Automated provisioning and password management services provided by Tools4Ever recently
helped one of the world’s most venerable publications improve its worldwide data and identity
management operations, making them more efficient and less time and labor consuming.
Managing e-mail and other user accounts and access to cloud applications across a network of
employees and contractors spread out among several continents and time-zones creates a
great logistical challenge for businesses. Differences in languages and time zones can make it
extremely difficult for IT departments to manually provision and de-provision accounts and to
handle lost password and change password requests.
Automating identity management solutions by using self-service management and user
management resource administrator tools can help organizations better handle their identity and
data management operations. By using these solutions, organizations can give their employees
quicker, better access to resources and more efficiently handle lost password and password
change issues. This reduces IT costs, as extra hours and manpower will not be needed to
handle these issues. Also, it allows IT to focus on more mission critical needs and removes a
tedious chore from their workload.
Tools4Ever’s Self Service Reset Password Management and User Management Resource
Administrator tools were recently implemented at National Geographic, allowing the magazine
to better manage the user access among the publication’s global network of more than 1,400
employees and contractors.
Prior to using Tools4Ever, National Geographic struggled with issues related to the logistics of
managing account access for locations around the world. Employees and contractors working
for the publication need access to resources available in the cloud, necessitating many user
accounts and extensive identity and password management to ensure National Geographic’s
resources are not compromised. Handling all the accounts created a huge problem for the
organization, as many requests for new passwords and log-in help from locations around the
world came after business hours for the help desk.

2. Also, because National Geographic relies upon a large network of contractors, there is a high
amount of turnover with regard to accounts as contractors come and go. IT professionals with
the organization were provisioning as many as 10 and de-provisioning five accounts each day,
in many cases. The process for requesting account provisioning and de-provisioning created a
huge amount of bureaucracy as well, further gumming up the process.
Thanks to Tools4Ever’s SSRPM National Geographic’s contractors and staff can get new
passwords by just answering predefined security passwords, allowing them to bypass the help
desk to get new passwords. Tools4Ever also synchronized passwords, giving employees and
contractors a single password for active directory and Google Apps, reducing the number of
passwords and logins they’re forced to memorize. The company also automated provisioning
and depression accounts, improving security by expediting account terminations.
Automating provisioning and identity management solutions can improve the efficiency of
organizations with large networks of people needing convenient account access and password
management help. Improving efficiency can reduce time-consuming low-level help ticket
requests and free up your IT staff for more difficult problems.
For more information visit us at http://www.tools4ever.com.