The document discusses how Solution Manager can help CIOs address the growing "complexity gap" faced by 79% of surveyed CIOs. It recommends deploying Solution Manager functionality in small steps to reduce operational costs through best practices. Specific recommendations include ensuring scalability and current patching of Solution Manager, deploying diagnostic agents, considering separate production and non-production environments, and starting with a knowledge improvement program before operational excellence and strategic initiatives.

1. CIO Challenges. Running an SAP Landscape efficiently. Tony de Thomasis NetWeaver Practice Lead Acclimation

2. The complexity gap 79% of CIO’s surveyed saw complexity increasing coupled with a larger “complexity gap” than prior years

3. Addressing the complexity gap Solution Manager can be used to address the “complexity gap” and reduce operational costs by introducing industry best practices. In this presentation I will explain why the CIO should deploy Solution Manger functionality in small steps.

4. CIO Challenges

5. Pain points

7. Patching Solution Manager to current support levels

8. Deploy Diagnostic Agents for satellite systems

9. Consider a Production and non-Production Solution Manager landscape.

10. Can you back up and restore quickly?

11. Start with a Solution Manager knowledge improvement program

12. Ramp-up Knowledge Transfer (RKT)

14. EarlyWatch Alert Reports (EWA)

15. Service Level Reports with sensible KPI trending (SLR)

16. Security Optimization Report (SOS)

17. Business Process Analysis (BPA)

18. Transport Execution Analysis (TEA)

19. Data Volume Management (DVM)

20. IT Performance monitoring using BEx

21. Central Alerting and Monitoring

23. Change Control using ChaRM

24. Root Cause Analysis using CA Wily Introscope

25. Output management

26. Client side management using BMC AppSight

27. Test Management using Test Automation Optimisation

30. http://service.sap.com/solutionmanager (broadcasting series)

31. wiki.sdn.sap.com/wiki/display/SM (Solution Manager wiki)

32. www.sdn.sap.com/irj/scn/forums (Solution Manager Forum)

33. www.service.sap.com/diagnostics (Wily Information)

34. http://tinyurl.com/ygcgyy6 (SAP Help)

35. http://tinyurl.com/yk84kq6 (Wily website)

36. http://tinyurl.com/yldpbjr(Expert Guided Implementation)

37. http://tinyurl.com/yh5emj7 (SolMan starter pack)

38. http://tinyurl.com/yf5f8mj (SolMan preparation service)