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HOW TO MAKE
FRIENDS WHO
INFLUENCE
PEOPLE
“SO, WHAT’S AN
INFLUENCER?”
Put simply, influencers are
any group or individual that
can potentially affect the
purchase decisions of your
target personas, by driving
brand awareness, encouraging
consideration, or validating
decision making.
WE MEASURE
INFLUENCE
BASED ON 4
KEY FACTORS:
AUDIENCE
VISIBILITY
ENGAGEMENT
RELEVANCE
INFLUENCE
“...AND WHY
SHOULD I CARE
ABOUT THEM?”
“Influentials typically generate
three times more
word-of-mouth messages than
non-influentials do, and each
message has four times
more impact on a recipient’s
purchasing decision.”
Source: http://www.mckinsey.com/insights/marketing_sales/a_new_way_to_
measure_word-of-mouth_marketing
84%
In a 2013 Nielsen survey on
trust in advertising,
Source: http://www.nielsen.com/content/dam/corporate/us/en/reports-
downloads/2013%20Reports/Nielsen-Global-Trust-in-Advertising-Report-
September-2013.pdf
of global consumers said they
trusted recommendations
from people they know, making
them the highest rated form of
advertising.
INFLUENCERS HAVE
THE POTENTIAL
TO FAST-TRACK
PROSPECTS INTO
YOUR SALES FUNNEL
A successful influencer
strategy allows you to shape
the conversations happening
around your brand, products
and industry, ensuring the
right people are saying the
right things.
INFLUENCER ENGAGEMENT
CAN HELP TO DRIVE:
Word of mouth and
brand awareness
Social proof and
endorsements
Brand trust, reputation
and authority
“SOLD! SO HOW
DO WE GET THESE
INFLUENCERS ON
BOARD?”
Working with influencers
centres on nurturing genuine,
reciprocal relationships.
WE HAVE A SIMPLE, 5-STEP
PROCESS TO NURTURE
INFLUENCERS
IDENTIFY ENGAGEINITIATE CREATE NURTURE
STEP 1:
IDENTIFY
STEP 1: IDENTIFY
Influencer identification starts
with finding individuals who are
the right fit for your brand and
your industry
There are a range of free
tools you can use as a
starting point to discover
influencers in your industry
STEP 1: IDENTIFY
STEP 1: IDENTIFY
ManageFlitter
Followerwonk
Klear
Keyhole
BuzzSumo
LinkedIn
discussion groups
You can also use the
advanced search features on
LinkedIn and Twitter to find
highly targeted results.
STEP 1: IDENTIFY
Think about the following
search terms:
∙∙ Key industry topics and terms
∙∙ Your brand name
∙∙ Your products and services
∙∙ Competitor brands and products
∙∙ Industry media and publications
∙∙ Job titles and roles
∙∙ Location
STEP 1: IDENTIFY
STEP 2:
INITIATE
STEP 2: INITIATE
Once you’ve narrowed your hit
list to a targeted selection of
influencers, spend some time
getting to know them.
(This is a really important part of the
process that marketers often forget
about, but it could make or break your
relationship)
Great conversations are
built on listening to what
the other person is saying,
and the same goes for
influencer relationships
STEP 2: INITIATE
Follow their social profiles,
read their blogs, look at what
content they are sharing
STEP 2: INITIATE
Use this information to build
influencer profiles, in the
same way that you would
build persona profiles
STEP 2: INITIATE
STEP 2: INITIATE
What are their
business pains?
Where do they
stand on key
industry issues?
What media or
publications are
they interested in?
STEP 3:
ENGAGE
STEP 3: ENGAGE
An influencer who is unaware of,
uneducated on, or uninterested
in your brand is not an asset.
The next stage of the process
is about introducing yourself,
and your brand, to your target
influencers
STEP 3: ENGAGE
Establish a dialogue with them
by engaging with their content,
reaching out to them via social
channels, or featuring them in
your own content
STEP 3: ENGAGE
TOP TIP: BE
GENUINE!
Speak to influencers as a
person, not as a business
STEP 3: ENGAGE
Find some common
ground, and use that as a
conversation starter
STEP 3: ENGAGE
STEP 4:
CREATE
STEP 4: CREATE
So, you’ve found your
influencers, you know a bit
about them, and you’ve started
to engage them.
The next step is to develop
opportunities to partner with
your influencers, creating
content, campaigns and activity.
STEP 4: CREATE
STEP 4: CREATE
When working with influencers, there are two
factors to consider
1: the value to
your audience
2: the value to
their audience
Your activity should not only
meet your business objectives;
it must also consider the
needs of the influencer
STEP 4: CREATE
It should contribute to
the development of their
individual profiles and
address the needs of their
audience by providing them
with valuable content.
STEP 4: CREATE
STEP 4: CREATE
Ask yourself the following questions
Relevance - does it speak to their business pains?
?
?
?
?
Exclusivity - does it provide insight that is
unavailable elsewhere?
Quality - does it provide information in an
entertaining way?
Authority - does it provide an expert viewpoint,
backed by research and experience?
STEP 5:
NURTURE
An influencer could be for life,
not just for a campaign - don’t
just drop them once you’ve got
what you wanted
STEP 5: NURTURE
Build and develop your
relationships by repeating
the Engage - Create -
Nurture cycle
STEP 5: NURTURE
Over time, and with a bit of
effort, you can turn influencers
into genuine brand advocates
STEP 5: NURTURE
REMEMBER:
Identify - Invest time finding the right influencers
for your brand
Create - Consider the needs of your influencer as
well as your brand
Engage - Open a dialogue by engaging with
influencers online
Initiate - Get to know your influencers and build
persona profiles
Nurture - Continue to build influencer
relationships beyond the campaign
DOWNLOAD YOUR FREE EGUIDE
NOW:
LISTENING IN: HOW
TO USE SOCIAL TOOLS
TO CREATE CONTENT
WHICH CONVERTS
DOWNLOAD NOW
Listening in: How to
Use Social Tools to
Create Content Which
Converts

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How to Make Friends Who Influence People

  • 1. HOW TO MAKE FRIENDS WHO INFLUENCE PEOPLE
  • 3. Put simply, influencers are any group or individual that can potentially affect the purchase decisions of your target personas, by driving brand awareness, encouraging consideration, or validating decision making.
  • 4. WE MEASURE INFLUENCE BASED ON 4 KEY FACTORS: AUDIENCE VISIBILITY ENGAGEMENT RELEVANCE
  • 6. “...AND WHY SHOULD I CARE ABOUT THEM?”
  • 7. “Influentials typically generate three times more word-of-mouth messages than non-influentials do, and each message has four times more impact on a recipient’s purchasing decision.” Source: http://www.mckinsey.com/insights/marketing_sales/a_new_way_to_ measure_word-of-mouth_marketing
  • 8. 84% In a 2013 Nielsen survey on trust in advertising, Source: http://www.nielsen.com/content/dam/corporate/us/en/reports- downloads/2013%20Reports/Nielsen-Global-Trust-in-Advertising-Report- September-2013.pdf of global consumers said they trusted recommendations from people they know, making them the highest rated form of advertising.
  • 9. INFLUENCERS HAVE THE POTENTIAL TO FAST-TRACK PROSPECTS INTO YOUR SALES FUNNEL
  • 10. A successful influencer strategy allows you to shape the conversations happening around your brand, products and industry, ensuring the right people are saying the right things.
  • 11. INFLUENCER ENGAGEMENT CAN HELP TO DRIVE: Word of mouth and brand awareness Social proof and endorsements Brand trust, reputation and authority
  • 12. “SOLD! SO HOW DO WE GET THESE INFLUENCERS ON BOARD?”
  • 13. Working with influencers centres on nurturing genuine, reciprocal relationships.
  • 14. WE HAVE A SIMPLE, 5-STEP PROCESS TO NURTURE INFLUENCERS IDENTIFY ENGAGEINITIATE CREATE NURTURE
  • 16. STEP 1: IDENTIFY Influencer identification starts with finding individuals who are the right fit for your brand and your industry
  • 17. There are a range of free tools you can use as a starting point to discover influencers in your industry STEP 1: IDENTIFY
  • 19. You can also use the advanced search features on LinkedIn and Twitter to find highly targeted results. STEP 1: IDENTIFY
  • 20. Think about the following search terms: ∙∙ Key industry topics and terms ∙∙ Your brand name ∙∙ Your products and services ∙∙ Competitor brands and products ∙∙ Industry media and publications ∙∙ Job titles and roles ∙∙ Location STEP 1: IDENTIFY
  • 22. STEP 2: INITIATE Once you’ve narrowed your hit list to a targeted selection of influencers, spend some time getting to know them. (This is a really important part of the process that marketers often forget about, but it could make or break your relationship)
  • 23. Great conversations are built on listening to what the other person is saying, and the same goes for influencer relationships STEP 2: INITIATE
  • 24. Follow their social profiles, read their blogs, look at what content they are sharing STEP 2: INITIATE
  • 25. Use this information to build influencer profiles, in the same way that you would build persona profiles STEP 2: INITIATE
  • 26. STEP 2: INITIATE What are their business pains? Where do they stand on key industry issues? What media or publications are they interested in?
  • 28. STEP 3: ENGAGE An influencer who is unaware of, uneducated on, or uninterested in your brand is not an asset.
  • 29. The next stage of the process is about introducing yourself, and your brand, to your target influencers STEP 3: ENGAGE
  • 30. Establish a dialogue with them by engaging with their content, reaching out to them via social channels, or featuring them in your own content STEP 3: ENGAGE
  • 31. TOP TIP: BE GENUINE! Speak to influencers as a person, not as a business STEP 3: ENGAGE
  • 32. Find some common ground, and use that as a conversation starter STEP 3: ENGAGE
  • 34. STEP 4: CREATE So, you’ve found your influencers, you know a bit about them, and you’ve started to engage them.
  • 35. The next step is to develop opportunities to partner with your influencers, creating content, campaigns and activity. STEP 4: CREATE
  • 36. STEP 4: CREATE When working with influencers, there are two factors to consider 1: the value to your audience 2: the value to their audience
  • 37. Your activity should not only meet your business objectives; it must also consider the needs of the influencer STEP 4: CREATE
  • 38. It should contribute to the development of their individual profiles and address the needs of their audience by providing them with valuable content. STEP 4: CREATE
  • 39. STEP 4: CREATE Ask yourself the following questions Relevance - does it speak to their business pains? ? ? ? ? Exclusivity - does it provide insight that is unavailable elsewhere? Quality - does it provide information in an entertaining way? Authority - does it provide an expert viewpoint, backed by research and experience?
  • 41. An influencer could be for life, not just for a campaign - don’t just drop them once you’ve got what you wanted STEP 5: NURTURE
  • 42. Build and develop your relationships by repeating the Engage - Create - Nurture cycle STEP 5: NURTURE
  • 43. Over time, and with a bit of effort, you can turn influencers into genuine brand advocates STEP 5: NURTURE
  • 44. REMEMBER: Identify - Invest time finding the right influencers for your brand Create - Consider the needs of your influencer as well as your brand Engage - Open a dialogue by engaging with influencers online Initiate - Get to know your influencers and build persona profiles Nurture - Continue to build influencer relationships beyond the campaign
  • 45. DOWNLOAD YOUR FREE EGUIDE NOW: LISTENING IN: HOW TO USE SOCIAL TOOLS TO CREATE CONTENT WHICH CONVERTS DOWNLOAD NOW Listening in: How to Use Social Tools to Create Content Which Converts