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THE MOBILE WORLD: WHAT IT MEANS
      TO YOUR MARKETING


        We Can.
Todays Chat

• Welcome
• New Business
• Why Mobile?
• Driving Traffic – QR Codes
• Mistakes
Lets Tell A Story
So You Have A New Business!
Open For Business…
New Business Checklist
Are You Forgetting Something?
Mobile – Really?
Okay Lets Think

    Like your…
Who Are they?
What Are They Looking For?
Digging Deeper
Are They Really?
Let Me Get This Straight
Four out of five US smartphone owners, use phone to help with
shopping, according to Google/Ipsos (April 2011). A survey of 5013
US smartphone owners found:

   79 percent use a smartphone to help with shopping and 70 percent use
    phone in store.
   Of those: 54 percent located a retailer; 49 percent compare prices to help
    decide; 34 percent search in-store inventory; 44 percent read reviews and
    product info; 46 percent called a retailer; 40 percent looked for promotions
    and discounts; 28 percent used a discount coupon on phone.
   74 percent of smartphone shoppers have made purchase following
    research on phone.
   Of those: 76 percent purchased in store; 59 percent purchased on their
    PCs; 35 percent purchased on their smartphones; 27 percent purchased
    via a mobile site; 22 percent purchased through a mobile app.
   The average annual spend on mobile purchases was US$300.
Deep Breath
So What Now?

Are you telling me I need a
 DESKTOP website and
     a MOBILE site?


        YES!
Why? Increased Reach
People Want What Mobile Has!
   Find Directions
   Access Information
   Share Knowledge
   Capture Data
   Get Answers
   Entertain
   Educate
   Video
   Order Lunch
   Enter a Contest
Products and Services
Where Does Mobile Fit?

• Shipping Containers
• Point-of-Sale Packaging
• In-Store Displays
• Shelf packaging
• Window packaging
• Gift & Promotional Packaging
• Signage, Case Cards, Headers
How Do You Reach Your
Customers After Hours?
                    10+
                    10+
                    10+
                    11+
                    11+
                     8+
                      5
               65 Hours Open
                 168 Hr/Wk
             103 Hrs Wasted
QR Codes
What Are QR Codes?




   http://youtu.be/HQFwNAgL0Ik
Doing It Wrong




http://www.youtube.com/watch?v=V2rVYvylvZc
But Before You Dive Right In
Mobile Friendly is CRITICAL and Not EASY…
                           Don’t Make These Mistakes
Mobile Mistakes to Avoid
   Not optimizing your site for mobile browsers.

   Doing too much in a mobile experience – snack sized.

   Not collecting information, [make it a fair trade].

   Not promoting access to mobile in a visible location.

   Delivering the same content as from the printed material.

   Not offering share links and social media engagement.

   No contact information - not tracking responses
Track Your Progress

           It is key to track your
           mobile marketing efforts
              •Device Type
              •Scan Location
              •Page Traffic
              •Mapping
              •Viral Stats
              •Date/Time
Overall Marketing Strategy?
Questions?
tomc@hcmiller.com
   @tommytrc
  920-965-9722

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Fox Cities Chamber Cultivate: Mobile Marketing

  • 1. Customized Solutions to Fit Your Needs. THE MOBILE WORLD: WHAT IT MEANS TO YOUR MARKETING We Can.
  • 2. Todays Chat • Welcome • New Business • Why Mobile? • Driving Traffic – QR Codes • Mistakes
  • 3. Lets Tell A Story So You Have A New Business!
  • 6. Are You Forgetting Something?
  • 8. Okay Lets Think Like your…
  • 10. What Are They Looking For?
  • 13. Let Me Get This Straight Four out of five US smartphone owners, use phone to help with shopping, according to Google/Ipsos (April 2011). A survey of 5013 US smartphone owners found:  79 percent use a smartphone to help with shopping and 70 percent use phone in store.  Of those: 54 percent located a retailer; 49 percent compare prices to help decide; 34 percent search in-store inventory; 44 percent read reviews and product info; 46 percent called a retailer; 40 percent looked for promotions and discounts; 28 percent used a discount coupon on phone.  74 percent of smartphone shoppers have made purchase following research on phone.  Of those: 76 percent purchased in store; 59 percent purchased on their PCs; 35 percent purchased on their smartphones; 27 percent purchased via a mobile site; 22 percent purchased through a mobile app.  The average annual spend on mobile purchases was US$300.
  • 15. So What Now? Are you telling me I need a DESKTOP website and a MOBILE site? YES!
  • 17. People Want What Mobile Has!  Find Directions  Access Information  Share Knowledge  Capture Data  Get Answers  Entertain  Educate  Video  Order Lunch  Enter a Contest
  • 19. Where Does Mobile Fit? • Shipping Containers • Point-of-Sale Packaging • In-Store Displays • Shelf packaging • Window packaging • Gift & Promotional Packaging • Signage, Case Cards, Headers
  • 20. How Do You Reach Your Customers After Hours? 10+ 10+ 10+ 11+ 11+ 8+ 5 65 Hours Open 168 Hr/Wk 103 Hrs Wasted
  • 22. What Are QR Codes? http://youtu.be/HQFwNAgL0Ik
  • 24. But Before You Dive Right In
  • 25. Mobile Friendly is CRITICAL and Not EASY… Don’t Make These Mistakes
  • 26. Mobile Mistakes to Avoid  Not optimizing your site for mobile browsers.  Doing too much in a mobile experience – snack sized.  Not collecting information, [make it a fair trade].  Not promoting access to mobile in a visible location.  Delivering the same content as from the printed material.  Not offering share links and social media engagement.  No contact information - not tracking responses
  • 27. Track Your Progress It is key to track your mobile marketing efforts •Device Type •Scan Location •Page Traffic •Mapping •Viral Stats •Date/Time
  • 29. Questions? tomc@hcmiller.com @tommytrc 920-965-9722