Overview of establishing sustainable governance procedures and their respective processes

1. Bridging the Gap Between Corporate Business and IT “If you can’t describe what you are doing as a process, you don’t know what you are doing.” -Deming

2. Purpose Discuss the overall process of establishing sustainable governance procedures and their respective processes

3. Objective Leverage information to establish and drive overall sustainable governance, bridging the gaps between the business and IT silos

7. Financial Disclosure and Internal Controls

8. Shareholder Rights

9. Corporate Behavior# 5 GovernanceMetrics International, Sep 2007

10. ARE YOU HERE? BEST POSSIBLE STATE DESIRED STATE ? X Level 4 Managed Level 1 Ad Hoc Level 5 Streamlining Where Are You? Where Do You Want To Be?

11. Let’s Look at the Solution “Every problem has in it the seeds of its own solution.” –Norman Vincent Peale

12. Strategic Overview

13. Building the Fundamental Framework

14. Enterprise Level Governance

15. Program Level Governance

16. Approaches to Building the Process Cultural and Formal

18. Generate / support employee engagement

21. Get the right people in the right place

22. Baseline current procedures and processes

24. PMI

25. Six Sigma

27. Tracking Enterprise Success

28. Tracking IT Program Success

30. Assess specific IT processes

31. Leverage control objectives to measure success

33. Not involving the right people at all levels

34. Being overly ambitious

35. Implementing business process improvements w/o IT

37. Harley Davidson (Commercial / Consumer)

39. Identified the solution (COBIT, ITIL, etc.)

40. Framework: Enterprise and Program Levels

41. Culturaland Formal Governances

42. Benefits: portfolio insight, measure success, and preparation for audits

43. Risks: Lack of buy-in and wrong people/roles

45. For More Information Shane Molinari, PMP Molinari Technical Solutions, LLC shanem@mts-llc.org (850) 625-2491

47. Collins, J. (2001). Good to Great. HarperCollins

48. Defense Technical Information Center (DTIC) (www.dtic.mil)

49. Forbes Magazine (www.forbes.com )

50. Governance Metrics International (www.gmiratings.com)

51. Information Systems Audit and Control Association (www.isaca.org )

52. IT Governance Institute (www.itgi.org )

53. IT Infrastructure Library Version 3 (www.best-management-practice.com)

54. Palmer, R. (2005). IT Service Management Foundations. Gulf Stream Press

55. Project Management Institute. (2004). Project Management Body of Knowledge

56. University of Pennsylvania (www.wharton.upenn.edu)