Social Learning Tactics for Learning Designers
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Are you an instructional designer who knows there is much more you could be doing beyond creating traditional courses and classroom training where information flows in one direction, from “experts” to “learners?” Is your organization trying to meet increasing training demands with dwindling expert resources? In today's business climate, it’s imperative that as instructional designers, we explore more efficient and more effective ways of meeting our objectives—or we risk becoming irrelevant. In this context, session participants will examine a variety of easy-to-implement tactics for designing social and collaborative learning solutions that tap into the knowledge and brainpower of the learners themselves, rather than completelyrelying on subject-matter experts to supply learning content. In this session, you will learn: How to incorporate social learning and real-time feedback into your courses How to more efficiently manage dynamic learning content How to improve communication among your stakeholders How to use your existing authoring tools to facilitate collaborative learning Ideas for connecting with your audience before and after training events http://www.elearningguild.com/online-forums/concurrent-sessions/session-details.cfm?session=4683
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Social Learning Tactics for Learning Designers
- 1. ELEARNING GUILD ONLINE FORUM | SESSION #402 | AUGUST 16, 2013 Social Learning Tactics for Learning Designers
- 2. 2 Why should we consider “new” approaches?
- 3. 3 Compared to the past we have fewer resources, less people, shorter time frames, etc.
- 5. ef·fi·cient Adjective: Achieving maximum productivity with minimum wasted effort or expense
- 6. 6 How much of your work is related to creating training?
- 10. Training Expensive Forgotten ef·fi·cient Adjective: Achieving maximum productivity with minimum wasted effort or expense
- 12. 12 What percentage of the knowledge needed on the job today is stored in our own head?
- 13. 13 What percentage of the knowledge you need to do your job is stored in your own mind? 75% 1986 1997 2006 Robert Kelley of Carnegie-Mellon University via Jay Cross http://informl.com/?p=660
- 14. 14 What percentage of the knowledge you need to do your job is stored in your own mind? 75% 15-20% 1986 1997 2006 Robert Kelley of Carnegie-Mellon University via Jay Cross http://informl.com/?p=660
- 15. 15 What percentage of the knowledge you need to do your job is stored in your own mind? 75% 15-20% 8-10% 1986 1997 2006 Robert Kelley of Carnegie-Mellon University via Jay Cross http://informl.com/?p=660
- 16. ? 16 What percentage of the knowledge you need to do your job is stored in your own mind? 8-10% Robert Kelley of Carnegie-Mellon University via Jay Cross http://informl.com/?p=660 What are we doing for the other 90%?
- 18. What business are we in? 18 CHAT: What is your elevator pitch to your CEO on what we do?
- 19. 19 How often do you implement “non-training” solutions?
- 20. Training
- 22. Performance Training Lower Tech Faster & Cheaper “Scaffolding” Performance Support Communication & Collaboration
- 25. 25
- 26. 26
- 27. 27 What social tools do you personally use for learning?
- 28. 28 “… ‘not enough time to learn new things’ should not be in the vocabulary.” -Nicholas Provenzano
- 29. 29 How can we get started?
- 30. Three Steps: • Digital /Social literacy • Demonstrate and teach Digital /Social literacy to others • Look for opportunities with a social mindset 30
- 31. 31 Aid information flows • How you can aid or leverage information flows?
- 32. 32 Aid information flows Flow: Information flows to the user; timely, emergent and engaging Stock: Information exists at a specific location, static, archived and organized for reference.
- 33. 33 Push Vs Pull • From pushing learning to employees to helping workers find answers • Courses vs resources • Just in case vs just in time
- 34. Curation “Curation replaces noise with clarity. And it’s the clarity of your choosing; it’s the things that people you trust help you find.” -Steven Rosenbaum in “Curation Nation” David Kelly @LnDDdave 34
- 35. 35 Tagging / Folksonomy • Shared database of items • Monitor areas of interest • Enhances creation of communities by identifying common interests • Take advantage of what others find • Beneficial side effect of bookmarking “out loud”
- 36. 36 Activity Streams • Enable discovery of emergent knowledge • Awareness “Working Out Loud” • Discoverable history
- 37. 37 Following/Subscribing • Opting in • Automatically informed of info you choose • Helps indicate the value of the followed item to others • People, Documents, Tags/Topics • Helps discover hidden expertise
- 38. 38 Search for existing options May have existing tools: • SharePoint • Yammer • Lotus • Blogs
- 39. 39
- 42. 42
- 43. 43
- 44. 44
- 45. 45 “I wish we knew what we know at HP.” -Lew Platt
- 46. 46 Does your organization encourage or teach these digital/social skills?
- 48. Continuous Learning Model 48 Adapted from http://www.bersin.com/blog/post.aspx?id=5c1f98de-e439-4e56-879d-b7741bde216c
- 49. © Dan Pontefract http://www.danpontefract.com/?p=982 Self-contained, scheduled, typically tracked 49
- 51. © Dan Pontefract http://www.danpontefract.com/?p=982 Exchange of ideas, knowledge & info that supplements understanding 51
- 52. 52
- 53. 53 Example
- 54. 54
- 55. 55
- 59. 59 User Generated Content Collaborative Docs/Wikis Social Networking Blogs Microblogging Comments Discussion Forums Ratings Internal YouTube Tagging/Social Bookmarking Personal Profiles Polls Surveys/Web Forms Other: ENTER IN CHAT Real-time feedback into your courses
- 60. 60 User Generated Content Collaborative Docs/Wikis Social Networking Blogs Microblogging Comments Discussion Forums Ratings Internal YouTube Tagging/Social Bookmarking Personal Profiles Polls Surveys/Web Forms Other: ENTER IN CHAT Real-time feedback into your courses SharePoint Surveys / Discussions Yammer poll/groups/topics PollEverywhere.com SurveyGizmo.com SurveyMonkey.com
- 61. 61 User Generated Content Collaborative Docs/Wikis Social Networking Blogs Microblogging Comments Discussion Forums Ratings Internal YouTube Tagging/Social Bookmarking Personal Profiles Polls Surveys/Web Forms Other: ENTER IN CHAT Manage dynamic learning content
- 62. 62 User Generated Content Collaborative Docs/Wikis Social Networking Blogs Microblogging Comments Discussion Forums Ratings Internal YouTube Tagging/Social Bookmarking Personal Profiles Polls Surveys/Web Forms Other: ENTER IN CHAT Manage dynamic learning content • SharePoint Lists/Alerts • Social Bookmarking • Blogs • Collaborative Docs/Wikis
- 63. 63 User Generated Content Collaborative Docs/Wikis Social Networking Blogs Microblogging Comments Discussion Forums Ratings Internal YouTube Tagging/Social Bookmarking Personal Profiles Polls Surveys/Web Forms Other: ENTER IN CHAT Improve communication among stakeholders
- 64. 64 User Generated Content Collaborative Docs/Wikis Social Networking Blogs Microblogging Comments Discussion Forums Ratings Internal YouTube Tagging/Social Bookmarking Personal Profiles Polls Surveys/Web Forms Other: ENTER IN CHAT Improve communication among stakeholders • Collaborative Docs/Wikis for content collection, course reviews, etc. • Shared project workspaces • Project and SME blogs • Social Networking provides community space for everyone on a project, work group, etc. • Feedback loops everywhere
- 65. 65 User Generated Content Collaborative Docs/Wikis Social Networking Blogs Microblogging Comments Discussion Forums Ratings Internal YouTube Tagging/Social Bookmarking Personal Profiles Polls Surveys/Web Forms Other: ENTER IN CHAT Connecting with your audience before and after training events
- 66. 66 User Generated Content Collaborative Docs/Wikis Social Networking Blogs Microblogging Comments Discussion Forums Ratings Internal YouTube Tagging/Social Bookmarking Personal Profiles Polls Surveys/Web Forms Other: ENTER IN CHAT Connecting with your audience before and after training events • Anything that facilitates connections, discoverability, sharing, etc. • Enable audience to connect with each other via profiles, social networking, etc. • Email services can automate subscriptions and delivery of pre- and post-event content • (Sharepoint alerts, Mail Chimp, etc) Campaign/relationships vs courses
- 67. 67 User Generated Content Collaborative Docs/Wikis Social Networking Blogs Microblogging Comments Discussion Forums Ratings Internal YouTube Tagging/Social Bookmarking Personal Profiles Polls Surveys/Web Forms Other: ENTER IN CHAT Use your existing authoring tools to facilitate collaborative learning
- 68. 68 User Generated Content Collaborative Docs/Wikis Social Networking Blogs Microblogging Comments Discussion Forums Ratings Internal YouTube Tagging/Social Bookmarking Personal Profiles Polls Surveys/Web Forms Other: ENTER IN CHAT Use your existing authoring tools to facilitate collaborative learning • Link to & from your courses. • Embed directly into your courses • (web objects) • Use courses to educate on social tools. • Build “social” courses by incorporating feedback loops and encourage sharing & conversations.
- 69. • Expand our perspective beyond training • Be digitally/socially literate • Supplement with “social” elements • Help others become digitally/social literate. 69 What can we do?
- 71. 71 Can we do that?
- 72. 72 What if somebody says something that’s wrong?
- 73. 73 Is it worth it?
- 74. 74 15 Common Objections & Responses Kevin Jones: http://bit.ly/socialobjections
- 75. 75 "social" isn't something you do but something you become. @moehlert
- 77. 77
- 78. 78 It’s time to try social technologies
- 79. THANKYOU 79
- 80. ELEARNING GUILD Getting Results by Doing Training #ELGUILD #402 http://bit.ly/socialisd References & additional resources