This document outlines the roles and responsibilities of various parties involved in online education, including site coordinators, onsite facilitators, lab facilitators, and teachers. It describes how these roles work together to support students. Site coordinators communicate with district stakeholders and families. Onsite facilitators act as the teacher of record and communicate between students, families, and online teachers. Lab facilitators assist students with technical issues and communicate student progress. Teachers communicate frequently with students, families, facilitators, and other teachers to support student success. Effective communication between all parties is key.