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Strategic Inflection Points, Einstein, and Learning in the CPA
                           Profession


                 Tom Hood, CPA, CITP, CGMA
                            CEO
                           MACPA
                  Business Learning Institute
Download	
  today’s	
  slides	
  at	
  …	
  

www.SlideShare.net/thoodcpa	
  
The End of Business?
Survival	
  is	
  not	
  mandatory	
  




Source:	
  Brian	
  Solis	
  author	
  of	
  The	
  End	
  of	
  Business	
  as	
  Usual	
  
Are we at a Strategic Inflection Point?
              “The point in the life of a
              business [or an
              industry] when its
              fundamentals are about to
              change. The change can
              mean an opportunity to rise
              to new heights. But it may
              just as likely signal the
              beginning of the end.”

              - Andy Grove – Former CEO of Intel
              Corporation
Are we at a Strategic Inflection Point?
“Strategic inflection points can be caused by
technological change but they are more than
technological change. They can be caused by
competitors but they are more than just competition.
They are full-scale changes in the way business is
conducted, so that simply adopting a new technology
or fighting competition as you used to is no longer
sufficient. They build up force so insidiously that you
may have a hard time even putting your finger on
what has changed, yet you know something has.”
Are we at a Strategic Inflection Point?



“[It’s that time] when something is changing in
a big way, when something is different, yet
when you are so busy trying to survive that the
signals of change only become clear in
retrospect.”
What CPAs think about the future	

                                                      30 Future Forums	

                                                      1,000 CPAs	

                                                      Identified these top trends	





      http://www.bizlearning.net/live/i2afutureforums
MANAGING	
  THE	
  SEA	
  CHANGE	
  



•  Change	
  
•  Complexity	
  
•  Compliance	
  
•  Convergence	
  
•  Compe==on	
  
Sinek’s Golden Circle




 Conven=onal	
          Remarkable	
  
Training as a Competitive Edge
In a world of unrelenting change, about the
only sustainable advantage is learning.
Competitors can copy your products,
duplicate your technology, and replicate your
processes, but as long as your organization is
learning faster than theirs, you will always
remain ahead.”




David Garvin – Harvard Professor
Do you hear me Mcfly?
Because our members told us! 2x!




www.bizlearning.net	
  
Superior Talent Generates
           Results!
 & Superior Learning Strategy
  Generates Superior Talent
ü  26% higher revenue per employee
ü  40% lower turnover among high
   performers and 17% overall
ü  29% higher level of engagement 
ü  36% higher readiness in leadership
   and management




              ROP = Return on People
Benefits to
   organizations


Training and
 development is the
 most highly valued
 employee benefit. The
 number choosing
 training and               PWC Report - Managing tomorrow's
 development as their       people: Millennials at work: Perspectives
                            from a new generation
 first choice of benefit is
 three times higher than
 those who chose cash
 bonuses.
Why executives should care about
    Employee Engagement
Gallup studies proved that corporations with higher
engagement levels generated:
•  27% higher profits
•  50% higher sales
•  50% higher customer loyalty
•  38% above average productivity

“Employee Engagement is an outcome-based concept.
It is the term which is used to describe the degree to which
employees can be ascribed as aligned and committed to their
organization such that they are at the most productive.”
                   -The International School of Human Capital Management
ROI = ROP

ROP = ROA x ROC x ROL
Customized to meet your
firm Competencies and
aligned with your strategy	





                                www.macpa.org
•  The organizations that will
                      become the household
                      names of this century will be
                      renowned for sustained,
                      large-scale, efficient
                      innovation.
                      • The key to that capability is
                      neither company loyalty nor
                      free-agent autonomy but,
                      rather, a strong collaborative
                      community.
                      • HBR, July-August 2011


The   collaboration curve
       replaces the experience curve
Nowadays, no company is too big to fail or too
              small to succeed.
                              	


               Simply knowing your customer is one
               thing. But, understanding how they
               make decisions and participating in that
               process influences behavior while
               building meaningful relationships.
               Regardless of technology, the future of
               business isn’t created, it’s co-created.
               To succeed, it takes a culture of
               customer-centricity and the ability to
               recognize new opportunities and adapt
               based on what they present.	


                    	

– Brian Solis
Every challenge is a frustrated opportunity


                  "Average organizations
                  put their best people on
                  problems," McGrath
                  said. "Exceptional
                  organizations put their
                  best people on
                  opportunities."
Tom	
  Hood,	
  CPA.CITP	
  
                      CEO	
  
  Maryland	
  AssociaAon	
  of	
  CPAs	
  
   Business	
  Learning	
  InsAtute	
  
             (443)	
  632-­‐2301	
  
        E-­‐mail	
  tom@macpa.org	
  
  Web	
  hSp://www.macpa.org	
  
Blog	
  hSp://www.cpasuccess.com	
  
hSp://www,bizlearningblog.com	
  
                       	
  
                       	
  
 
                                                         	
  
                                                         	
  
                                         www.cpasuccess.com	
  
                                     www.bizlearningblog.com	
  
Follow	
  me	
  on:	
  
ü 	
  TwiEer:	
  hEp://www.TwiEer.com/tomhood	
  
ü 	
  LinkedIn:	
  hEp://www.linkedin.com/in/tomhood	
  
ü 	
  Facebook:	
  hEp://www.facebook.com/thoodcpa	
  
ü Slideshare:	
  hEp://www.slideshare.net/thoodcpa	
  
ü Youtube:	
  hEp://www.youtube.com/thoodcpa	
  
ü Second	
  Life	
  avatar	
  name:	
  Rocky	
  Maddaloni	
  
Check	
  our	
  Customized	
  Training	
  Catalog	
  out:	
  	
  
                                      hEp://www.bizlearning.net	
  
	
  


	
  

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Strategic Inflection Points, Einstein & Learning in the CPA Profession

  • 1. Strategic Inflection Points, Einstein, and Learning in the CPA Profession Tom Hood, CPA, CITP, CGMA CEO MACPA Business Learning Institute
  • 2. Download  today’s  slides  at  …   www.SlideShare.net/thoodcpa  
  • 3.
  • 4. The End of Business?
  • 5. Survival  is  not  mandatory   Source:  Brian  Solis  author  of  The  End  of  Business  as  Usual  
  • 6. Are we at a Strategic Inflection Point? “The point in the life of a business [or an industry] when its fundamentals are about to change. The change can mean an opportunity to rise to new heights. But it may just as likely signal the beginning of the end.” - Andy Grove – Former CEO of Intel Corporation
  • 7. Are we at a Strategic Inflection Point? “Strategic inflection points can be caused by technological change but they are more than technological change. They can be caused by competitors but they are more than just competition. They are full-scale changes in the way business is conducted, so that simply adopting a new technology or fighting competition as you used to is no longer sufficient. They build up force so insidiously that you may have a hard time even putting your finger on what has changed, yet you know something has.”
  • 8. Are we at a Strategic Inflection Point? “[It’s that time] when something is changing in a big way, when something is different, yet when you are so busy trying to survive that the signals of change only become clear in retrospect.”
  • 9. What CPAs think about the future 30 Future Forums 1,000 CPAs Identified these top trends http://www.bizlearning.net/live/i2afutureforums
  • 10. MANAGING  THE  SEA  CHANGE   •  Change   •  Complexity   •  Compliance   •  Convergence   •  Compe==on  
  • 11.
  • 12. Sinek’s Golden Circle Conven=onal   Remarkable  
  • 13. Training as a Competitive Edge In a world of unrelenting change, about the only sustainable advantage is learning. Competitors can copy your products, duplicate your technology, and replicate your processes, but as long as your organization is learning faster than theirs, you will always remain ahead.” David Garvin – Harvard Professor
  • 14. Do you hear me Mcfly?
  • 15.
  • 16. Because our members told us! 2x! www.bizlearning.net  
  • 17.
  • 18. Superior Talent Generates Results! & Superior Learning Strategy Generates Superior Talent ü  26% higher revenue per employee ü  40% lower turnover among high performers and 17% overall ü  29% higher level of engagement ü  36% higher readiness in leadership and management ROP = Return on People
  • 19. Benefits to organizations Training and development is the most highly valued employee benefit. The number choosing training and PWC Report - Managing tomorrow's development as their people: Millennials at work: Perspectives from a new generation first choice of benefit is three times higher than those who chose cash bonuses.
  • 20. Why executives should care about Employee Engagement Gallup studies proved that corporations with higher engagement levels generated: •  27% higher profits •  50% higher sales •  50% higher customer loyalty •  38% above average productivity “Employee Engagement is an outcome-based concept. It is the term which is used to describe the degree to which employees can be ascribed as aligned and committed to their organization such that they are at the most productive.” -The International School of Human Capital Management
  • 21. ROI = ROP ROP = ROA x ROC x ROL
  • 22.
  • 23.
  • 24.
  • 25. Customized to meet your firm Competencies and aligned with your strategy www.macpa.org
  • 26. •  The organizations that will become the household names of this century will be renowned for sustained, large-scale, efficient innovation. • The key to that capability is neither company loyalty nor free-agent autonomy but, rather, a strong collaborative community. • HBR, July-August 2011 The collaboration curve replaces the experience curve
  • 27. Nowadays, no company is too big to fail or too small to succeed. Simply knowing your customer is one thing. But, understanding how they make decisions and participating in that process influences behavior while building meaningful relationships. Regardless of technology, the future of business isn’t created, it’s co-created. To succeed, it takes a culture of customer-centricity and the ability to recognize new opportunities and adapt based on what they present. – Brian Solis
  • 28. Every challenge is a frustrated opportunity "Average organizations put their best people on problems," McGrath said. "Exceptional organizations put their best people on opportunities."
  • 29.
  • 30. Tom  Hood,  CPA.CITP   CEO   Maryland  AssociaAon  of  CPAs   Business  Learning  InsAtute   (443)  632-­‐2301   E-­‐mail  tom@macpa.org   Web  hSp://www.macpa.org   Blog  hSp://www.cpasuccess.com   hSp://www,bizlearningblog.com      
  • 31.       www.cpasuccess.com   www.bizlearningblog.com   Follow  me  on:   ü   TwiEer:  hEp://www.TwiEer.com/tomhood   ü   LinkedIn:  hEp://www.linkedin.com/in/tomhood   ü   Facebook:  hEp://www.facebook.com/thoodcpa   ü Slideshare:  hEp://www.slideshare.net/thoodcpa   ü Youtube:  hEp://www.youtube.com/thoodcpa   ü Second  Life  avatar  name:  Rocky  Maddaloni   Check  our  Customized  Training  Catalog  out:     hEp://www.bizlearning.net