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International Conference On Transforming
Healthcare with Information Technology
06 August 2013
EMRs In India – Solution Provider Perspective
Girish Krishnamurthy
Head of Healthcare – Products and Platforms
• Importance
• Characteristics
• Attitude & Approach
• Success factors
2
EMR Projects - Our Perspective
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Title and Content
EMR – (Evolving Medical Record)
It will always evolve and constantly improve
6
Characteristics
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Title and Content
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Title and Content
EMR – Can become Artificially Intelligent
9
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Title and Content
Doctors and Patient
relationship is the key and EMR
should not take that away
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Title and Content
Is EMR Digitalization of Paper record?
12
Is EMR to computerize or Automate manual Activities?
Is EMR a business process transformation effort ?
Is EMR technology initiative to make collaborate and
communicate better?
Or all of the above?
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Title and Content
IT IS ONLY ABOUT
CONSTANTLY IMPROVING PATIENT CARE
14
Attitude and
Approach
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Title and Content
EMR – ETERNAL
MEDICAL RECORD
No Timeout
16
What is the
Return On
Investment
(ROI) of EMR
project?
INVESTMENT ON and FOR PATIENT
ROI VS POI
19
Success factors- Perspective
Spend at least 3-6 months internally
people should feel proud to part of it as life time
opportunity.
Is not post implementation it is before , during and
ongoing…
The hospital staff and medical professionals
Implementation ownership , driven and executed by the
hospital staff and not by the service provider.
Service Provider can provide maximum of 20 to 30%
resourcing needs for the project.
Increase in headcount…
Awareness
Training
Staffing
Thank You

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International Conference On Transforming Healthcare with Information Technology

  • 1. 1 International Conference On Transforming Healthcare with Information Technology 06 August 2013 EMRs In India – Solution Provider Perspective Girish Krishnamurthy Head of Healthcare – Products and Platforms
  • 2. • Importance • Characteristics • Attitude & Approach • Success factors 2 EMR Projects - Our Perspective
  • 3. 109 207 246 Dark 1 255 255 255 Light 1 131 56 155 Dark 2 0 99 190 Light 2 85 165 28 Accent 1 214 73 42 Accent 2 185 175 164 Accent 3 151 75 7 Accent 4 193 187 0 Accent 5 255 221 62 Accent 6 255 255 255 Hyperlink 236 137 29 Followed Hyperlink 127 175 221 Tata Blue 50% 203 215 238 Tata Blue 25% 179 149 197 Purple 50 % 212 195 223 Purple 25 % 255 242 171 Yellow 50 % 255 249 213 Yellow 25 % 229 205 186 Brown 50 % 248 241 235 Brown 25 % 180 213 154 Green 50 % 214 231 200 Green 25 % 241 240 202 Light Green 50% 251 251 241 Light Green 25% Title and Content
  • 4. 109 207 246 Dark 1 255 255 255 Light 1 131 56 155 Dark 2 0 99 190 Light 2 85 165 28 Accent 1 214 73 42 Accent 2 185 175 164 Accent 3 151 75 7 Accent 4 193 187 0 Accent 5 255 221 62 Accent 6 255 255 255 Hyperlink 236 137 29 Followed Hyperlink 127 175 221 Tata Blue 50% 203 215 238 Tata Blue 25% 179 149 197 Purple 50 % 212 195 223 Purple 25 % 255 242 171 Yellow 50 % 255 249 213 Yellow 25 % 229 205 186 Brown 50 % 248 241 235 Brown 25 % 180 213 154 Green 50 % 214 231 200 Green 25 % 241 240 202 Light Green 50% 251 251 241 Light Green 25% Title and Content
  • 5. 109 207 246 Dark 1 255 255 255 Light 1 131 56 155 Dark 2 0 99 190 Light 2 85 165 28 Accent 1 214 73 42 Accent 2 185 175 164 Accent 3 151 75 7 Accent 4 193 187 0 Accent 5 255 221 62 Accent 6 255 255 255 Hyperlink 236 137 29 Followed Hyperlink 127 175 221 Tata Blue 50% 203 215 238 Tata Blue 25% 179 149 197 Purple 50 % 212 195 223 Purple 25 % 255 242 171 Yellow 50 % 255 249 213 Yellow 25 % 229 205 186 Brown 50 % 248 241 235 Brown 25 % 180 213 154 Green 50 % 214 231 200 Green 25 % 241 240 202 Light Green 50% 251 251 241 Light Green 25% Title and Content EMR – (Evolving Medical Record) It will always evolve and constantly improve
  • 7. 109 207 246 Dark 1 255 255 255 Light 1 131 56 155 Dark 2 0 99 190 Light 2 85 165 28 Accent 1 214 73 42 Accent 2 185 175 164 Accent 3 151 75 7 Accent 4 193 187 0 Accent 5 255 221 62 Accent 6 255 255 255 Hyperlink 236 137 29 Followed Hyperlink 127 175 221 Tata Blue 50% 203 215 238 Tata Blue 25% 179 149 197 Purple 50 % 212 195 223 Purple 25 % 255 242 171 Yellow 50 % 255 249 213 Yellow 25 % 229 205 186 Brown 50 % 248 241 235 Brown 25 % 180 213 154 Green 50 % 214 231 200 Green 25 % 241 240 202 Light Green 50% 251 251 241 Light Green 25% Title and Content
  • 8. 109 207 246 Dark 1 255 255 255 Light 1 131 56 155 Dark 2 0 99 190 Light 2 85 165 28 Accent 1 214 73 42 Accent 2 185 175 164 Accent 3 151 75 7 Accent 4 193 187 0 Accent 5 255 221 62 Accent 6 255 255 255 Hyperlink 236 137 29 Followed Hyperlink 127 175 221 Tata Blue 50% 203 215 238 Tata Blue 25% 179 149 197 Purple 50 % 212 195 223 Purple 25 % 255 242 171 Yellow 50 % 255 249 213 Yellow 25 % 229 205 186 Brown 50 % 248 241 235 Brown 25 % 180 213 154 Green 50 % 214 231 200 Green 25 % 241 240 202 Light Green 50% 251 251 241 Light Green 25% Title and Content
  • 9. EMR – Can become Artificially Intelligent 9
  • 10. 109 207 246 Dark 1 255 255 255 Light 1 131 56 155 Dark 2 0 99 190 Light 2 85 165 28 Accent 1 214 73 42 Accent 2 185 175 164 Accent 3 151 75 7 Accent 4 193 187 0 Accent 5 255 221 62 Accent 6 255 255 255 Hyperlink 236 137 29 Followed Hyperlink 127 175 221 Tata Blue 50% 203 215 238 Tata Blue 25% 179 149 197 Purple 50 % 212 195 223 Purple 25 % 255 242 171 Yellow 50 % 255 249 213 Yellow 25 % 229 205 186 Brown 50 % 248 241 235 Brown 25 % 180 213 154 Green 50 % 214 231 200 Green 25 % 241 240 202 Light Green 50% 251 251 241 Light Green 25% Title and Content Doctors and Patient relationship is the key and EMR should not take that away
  • 11. 109 207 246 Dark 1 255 255 255 Light 1 131 56 155 Dark 2 0 99 190 Light 2 85 165 28 Accent 1 214 73 42 Accent 2 185 175 164 Accent 3 151 75 7 Accent 4 193 187 0 Accent 5 255 221 62 Accent 6 255 255 255 Hyperlink 236 137 29 Followed Hyperlink 127 175 221 Tata Blue 50% 203 215 238 Tata Blue 25% 179 149 197 Purple 50 % 212 195 223 Purple 25 % 255 242 171 Yellow 50 % 255 249 213 Yellow 25 % 229 205 186 Brown 50 % 248 241 235 Brown 25 % 180 213 154 Green 50 % 214 231 200 Green 25 % 241 240 202 Light Green 50% 251 251 241 Light Green 25% Title and Content Is EMR Digitalization of Paper record?
  • 12. 12 Is EMR to computerize or Automate manual Activities? Is EMR a business process transformation effort ? Is EMR technology initiative to make collaborate and communicate better? Or all of the above?
  • 13. 109 207 246 Dark 1 255 255 255 Light 1 131 56 155 Dark 2 0 99 190 Light 2 85 165 28 Accent 1 214 73 42 Accent 2 185 175 164 Accent 3 151 75 7 Accent 4 193 187 0 Accent 5 255 221 62 Accent 6 255 255 255 Hyperlink 236 137 29 Followed Hyperlink 127 175 221 Tata Blue 50% 203 215 238 Tata Blue 25% 179 149 197 Purple 50 % 212 195 223 Purple 25 % 255 242 171 Yellow 50 % 255 249 213 Yellow 25 % 229 205 186 Brown 50 % 248 241 235 Brown 25 % 180 213 154 Green 50 % 214 231 200 Green 25 % 241 240 202 Light Green 50% 251 251 241 Light Green 25% Title and Content IT IS ONLY ABOUT CONSTANTLY IMPROVING PATIENT CARE
  • 15. 109 207 246 Dark 1 255 255 255 Light 1 131 56 155 Dark 2 0 99 190 Light 2 85 165 28 Accent 1 214 73 42 Accent 2 185 175 164 Accent 3 151 75 7 Accent 4 193 187 0 Accent 5 255 221 62 Accent 6 255 255 255 Hyperlink 236 137 29 Followed Hyperlink 127 175 221 Tata Blue 50% 203 215 238 Tata Blue 25% 179 149 197 Purple 50 % 212 195 223 Purple 25 % 255 242 171 Yellow 50 % 255 249 213 Yellow 25 % 229 205 186 Brown 50 % 248 241 235 Brown 25 % 180 213 154 Green 50 % 214 231 200 Green 25 % 241 240 202 Light Green 50% 251 251 241 Light Green 25% Title and Content EMR – ETERNAL MEDICAL RECORD No Timeout
  • 16. 16 What is the Return On Investment (ROI) of EMR project?
  • 17. INVESTMENT ON and FOR PATIENT
  • 19. 19 Success factors- Perspective Spend at least 3-6 months internally people should feel proud to part of it as life time opportunity. Is not post implementation it is before , during and ongoing… The hospital staff and medical professionals Implementation ownership , driven and executed by the hospital staff and not by the service provider. Service Provider can provide maximum of 20 to 30% resourcing needs for the project. Increase in headcount… Awareness Training Staffing