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Search Retargeting 101
Combining the performance of search with the reach of di l
C bi i    th     f         f      h ith th       h f display




                   thinkLA: Search 101 – April 24, 2012
Search and Display

Search and Display advertising are very different.
  The greatest differences are cultural


Search and Display are converging.
  Display can power search
  Search data is targeting display (Search Retargeting)
Display Powers Searches
                Display drove 155% lift in Search Activity v. Non‐Exposed
                                                           v




            Key finding:
               y       g
            Nearly 1/3 of
            all Internet
            users respond
            to a display
            advertisement
             d      i
            by performing
            a search.




                                                    Source: Yahoo! /Specific Media Study/iProspect, 2009
Display powers Search results
   A more impactful, online advertising experience
            p      ,                  g p
     • Exposure to display leads
       to increased searching
     • Display ads result in
       significant increases in
       related brand-term searches
               brand-
     • Observed 83% lift in search
       conversion rate1 when a
       searcher was also exposed to
       graphical advertising
     • Maximizes a campaign's
       effectiveness by creating a
       single online advertising
          g                    g
       experience for users
Source: Media Contacts Insight; March 2010


                                             4
What is Search Retargeting?
It’s t
It’ a targeting solution th t enables you t
           ti     l ti that      bl       to:
     Deliver your message to prospects who have actively demonstrated
     interest or intent for your brand or product category through a search
     query.
     Deliver that message beyond the standard search engine results
     page (SERP).
     Deliver that message multiple times.
     Deliver that message using rich display creative.



Yahoo! Presentation, Confidential            5                     4/24/2012
How Search Retargeting Works
                      With Search Retargeting display ads appear within seconds on sites
                                  Retargeting,
   3
   2
   1                   Search results conducts user visits on Yahoo! search results page
                                User for that product appear on the
                                           the a search for a particular product




                                    running shoes




Yahoo! Presentation, Confidential
Over 350 million
                               O          illi
                                searches d il
                                     h daily



Search data on Yahoo!
Yahoo! Presentation, Confidential    Source: Yahoo! Internal data
680 million                                                    180 million
                                                                               unique visitors in the U.S.
                 unique visitors worldwide




 11.6 billion                                                                                              3rd most
                                                                                                             d
visits per month globally
                                                                                                          visited site
                                                                                                                  in the U.S.

                                     Average

                                26 visits                                                4.7 billion
             per consumer per month in the U.S                                     visits per month in the U.S.




 Advertising inventory on Yahoo!
 Yahoo! Presentation, Confidential             comScore Media Metrix, U.S. and Worldwide, March 2011
Two Flavors of Yahoo! Search Retargeting


                •   Easily plan campaigns using pre-built keyword categories.
Search Select   •   Leverages Yahoo!’s proprietary keyword expansion
                    technologies for high-performing scale.




 Custom         •   Advertiser-selected keyword groups based on your
  Search            optimized keyword lists.

Retargeting     •   Greater flexibility and control.
Many Search Campaigns Need More Scale
  Search engine results p g 3
           g            page 1




                                   60% of search referrals are
                                 from the top three positions on
                                       Your Text Ad Here
                                    the search engine results
                                              page
Many Brand campaigns need more impact


Deliver marketing messages with more
branding impact.




Clarify positioning against competitors.



                                              “5 Worst U.S. Banks
                                                for Consumers”

Control
C t l your b d message.
           brand                           “Financial Crisis Not Over”

                                             “Economic Doomsday
                                                   Ahead”

Yahoo! Presentation, Confidential
Continue the Conversation with Qualified
  Sea c e s
  Searchers
                                      Ad Formats           Y! Network Plus
                                       & Devices
                                                     Y! Premium
                                                       Display

                                                                             Target expensive upper funnel
                                                    Awareness
                                                                             keywords more efficiently
                                                                               y                     y


Search Retargeting
                                                                             Deliver your message to
Drive searchers through
                     g                             Engagement &
                                                     g g
                                                                             qualified searchers
the purchase cycle                                 Consideration


                                                                             Retain valuable customers
                                                     Action &
                                                                             and increase loyalty
                                                     Retention


  Yahoo! Presentation, Confidential
Dynamic Creative &
                          Personalized Search Retargeting


                                                 the        the reach
                                              granular         and
                                               intent       engaging
                                             capture of      effect of
                                             search        display
                                                   the scale and
                                                  personalization
                                                  of dynamic
                                                   creative


Yahoo! Presentation, Confidential
Yahoo! Search Retargeting
      Case Studies
         Online Retailer
       Software Company
       Automotive Company
       A t   ti C
Giving Advertisers a Second Chance
   The Background
                                                          The Results
  A premium online shoe retailer wanted to go
  beyond search engine marketing to reach


                                                            4x
                                                            4
  customers interested who are searching for their
  products but are not yet familiar with their brand.
                                                                        Conversion Lift
  The     Challenge
        High PPC’s and competition make it difficult to
        win t ad spots f popular search t
          i top d       t for     l       h terms.


                                                          79%
        Limited ability to showcase brand through                         Increase in
        small text ads.
                                                                              ROI
   The Solution
   Leveraging intent signals from search, the online
   shoe retailer created tightly themed custom
   search retargeting keywords for their different
   lines of business, as well as brand terms and
            b siness       ell
   competitor terms.

Yahoo! Presentation, Confidential
Generating Conversions at Scale
The   Challenge
•   Leading software company
•   Generate conversions at scale while hitting
    aggressive ROI targets
     gg               g

The Solution
•   Created several custom themed search
    retargeting segments
•   Implemented portfolio approach with other
    targeting tactics to achieve performance at
    scale

The Results



+20%              conversions delivered through
                  search retargeting                Combine the performance of
                                                                  p
                                                   search with the reach of display
130M              impressions delivered over the
                  course of 4 months
Search Retargeting Drives Results
The   Challenge
•   Leading import automotive company
•   Reach audiences who have displayed interest
    in automotives at scale


The Solution
•   Combined Search Select and Custom Search
    Retargeting with Behavioral Targeting to
    increase reach to qualified audiences.

The Results



    20%           increase in campaign impressions



    33M           impressions delivered over the
                  course of 2 months
Rev Up Your Auto Advertiser Car Sales
A 2012 Yahoo! Insights Auto Study found:
 Consumers engaging with automotive brands in the
 3 months leading to purchase are fickle.
 ›   Manufacturers should be aggressive with
     consumers who seek them out:
     • Search Retargeting can build on the interest
                    g   g
       generated from search & site visits.
     • Use Search Retargeting for consumers who search
       for your brand, but don’t visit your site.
 Consumers engage with non-automotive related
 content online while shopping for their next vehicle.
 ›   Use Search Retargeting to reach in market car
     buyers when they are consuming non auto specific
                                      non-auto
     content.

                                           18            4/24/2012
For more on Yahoo! Search Retargeting…
 Learn more online
 L            li

 Search Retargeting Webinar

 Recent Case Study

 Recent Yahoo! Insights Study on Auto Shopper Behavior

 Contact
 C t t your Yahoo! Account Executive
            Y h !A       tE     ti


 Contact today’s presenter:
             y p
 David Caswell, Product Manager, Search Retargeting
 caswelld@yahoo-inc.com
Thank
Th k
 Q&A
 You!

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Search Retargeting: Combining the Performance of Search with the Reach of Display

  • 1. Search Retargeting 101 Combining the performance of search with the reach of di l C bi i th f f h ith th h f display thinkLA: Search 101 – April 24, 2012
  • 2. Search and Display Search and Display advertising are very different. The greatest differences are cultural Search and Display are converging. Display can power search Search data is targeting display (Search Retargeting)
  • 3. Display Powers Searches Display drove 155% lift in Search Activity v. Non‐Exposed v Key finding: y g Nearly 1/3 of all Internet users respond to a display advertisement d i by performing a search. Source: Yahoo! /Specific Media Study/iProspect, 2009
  • 4. Display powers Search results A more impactful, online advertising experience p , g p • Exposure to display leads to increased searching • Display ads result in significant increases in related brand-term searches brand- • Observed 83% lift in search conversion rate1 when a searcher was also exposed to graphical advertising • Maximizes a campaign's effectiveness by creating a single online advertising g g experience for users Source: Media Contacts Insight; March 2010 4
  • 5. What is Search Retargeting? It’s t It’ a targeting solution th t enables you t ti l ti that bl to: Deliver your message to prospects who have actively demonstrated interest or intent for your brand or product category through a search query. Deliver that message beyond the standard search engine results page (SERP). Deliver that message multiple times. Deliver that message using rich display creative. Yahoo! Presentation, Confidential 5 4/24/2012
  • 6. How Search Retargeting Works With Search Retargeting display ads appear within seconds on sites Retargeting, 3 2 1 Search results conducts user visits on Yahoo! search results page User for that product appear on the the a search for a particular product running shoes Yahoo! Presentation, Confidential
  • 7. Over 350 million O illi searches d il h daily Search data on Yahoo! Yahoo! Presentation, Confidential Source: Yahoo! Internal data
  • 8. 680 million 180 million unique visitors in the U.S. unique visitors worldwide 11.6 billion 3rd most d visits per month globally visited site in the U.S. Average 26 visits 4.7 billion per consumer per month in the U.S visits per month in the U.S. Advertising inventory on Yahoo! Yahoo! Presentation, Confidential comScore Media Metrix, U.S. and Worldwide, March 2011
  • 9. Two Flavors of Yahoo! Search Retargeting • Easily plan campaigns using pre-built keyword categories. Search Select • Leverages Yahoo!’s proprietary keyword expansion technologies for high-performing scale. Custom • Advertiser-selected keyword groups based on your Search optimized keyword lists. Retargeting • Greater flexibility and control.
  • 10. Many Search Campaigns Need More Scale Search engine results p g 3 g page 1 60% of search referrals are from the top three positions on Your Text Ad Here the search engine results page
  • 11. Many Brand campaigns need more impact Deliver marketing messages with more branding impact. Clarify positioning against competitors. “5 Worst U.S. Banks for Consumers” Control C t l your b d message. brand “Financial Crisis Not Over” “Economic Doomsday Ahead” Yahoo! Presentation, Confidential
  • 12. Continue the Conversation with Qualified Sea c e s Searchers Ad Formats Y! Network Plus & Devices Y! Premium Display Target expensive upper funnel Awareness keywords more efficiently y y Search Retargeting Deliver your message to Drive searchers through g Engagement & g g qualified searchers the purchase cycle Consideration Retain valuable customers Action & and increase loyalty Retention Yahoo! Presentation, Confidential
  • 13. Dynamic Creative & Personalized Search Retargeting the the reach granular and intent engaging capture of effect of search display the scale and personalization of dynamic creative Yahoo! Presentation, Confidential
  • 14. Yahoo! Search Retargeting Case Studies Online Retailer Software Company Automotive Company A t ti C
  • 15. Giving Advertisers a Second Chance The Background The Results A premium online shoe retailer wanted to go beyond search engine marketing to reach 4x 4 customers interested who are searching for their products but are not yet familiar with their brand. Conversion Lift The Challenge High PPC’s and competition make it difficult to win t ad spots f popular search t i top d t for l h terms. 79% Limited ability to showcase brand through Increase in small text ads. ROI The Solution Leveraging intent signals from search, the online shoe retailer created tightly themed custom search retargeting keywords for their different lines of business, as well as brand terms and b siness ell competitor terms. Yahoo! Presentation, Confidential
  • 16. Generating Conversions at Scale The Challenge • Leading software company • Generate conversions at scale while hitting aggressive ROI targets gg g The Solution • Created several custom themed search retargeting segments • Implemented portfolio approach with other targeting tactics to achieve performance at scale The Results +20% conversions delivered through search retargeting Combine the performance of p search with the reach of display 130M impressions delivered over the course of 4 months
  • 17. Search Retargeting Drives Results The Challenge • Leading import automotive company • Reach audiences who have displayed interest in automotives at scale The Solution • Combined Search Select and Custom Search Retargeting with Behavioral Targeting to increase reach to qualified audiences. The Results 20% increase in campaign impressions 33M impressions delivered over the course of 2 months
  • 18. Rev Up Your Auto Advertiser Car Sales A 2012 Yahoo! Insights Auto Study found: Consumers engaging with automotive brands in the 3 months leading to purchase are fickle. › Manufacturers should be aggressive with consumers who seek them out: • Search Retargeting can build on the interest g g generated from search & site visits. • Use Search Retargeting for consumers who search for your brand, but don’t visit your site. Consumers engage with non-automotive related content online while shopping for their next vehicle. › Use Search Retargeting to reach in market car buyers when they are consuming non auto specific non-auto content. 18 4/24/2012
  • 19. For more on Yahoo! Search Retargeting… Learn more online L li Search Retargeting Webinar Recent Case Study Recent Yahoo! Insights Study on Auto Shopper Behavior Contact C t t your Yahoo! Account Executive Y h !A tE ti Contact today’s presenter: y p David Caswell, Product Manager, Search Retargeting caswelld@yahoo-inc.com