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UXFocus
Dr. Thomas Grill, Humboldstrasse 40/2, A-4020 Linz, Mobile: +43 699 101 28 544, mailto: thomas.grill@uxfocus.at
Agile UX
‣ What, why and how …
!
‣ How to integrate an UX process
with Agile Software Development
UXFocus
Dr. Thomas Grill, Humboldstrasse 40/2, A-4020 Linz, Mobile: +43 699 101 28 544, mailto: thomas.grill@uxfocus.at
Agenda
◣The agile development
◣How to make Agile UX work
2
in brief …
Agile Development
3
UXFocus
Dr. Thomas Grill, Humboldstrasse 40/2, A-4020 Linz, Mobile: +43 699 101 28 544, mailto: thomas.grill@uxfocus.at
The agile world …
4
UXFocus
Dr. Thomas Grill, Humboldstrasse 40/2, A-4020 Linz, Mobile: +43 699 101 28 544, mailto: thomas.grill@uxfocus.at
The agile manifesto (2001)
◣Manifesto for Agile Software Development
◣We are uncovering better ways of developing

software by doing it and helping others do it.

Through this work we have come to value:
!
!
!
!
◣That is, while there is value in the items on

the right, we value the items on the left more.

5
Individuals and interactions over processes and tools
Working software over comprehensive documentation
Customer collaboration over contract negotiation
Responding to change over following a plan
UXFocus
Dr. Thomas Grill, Humboldstrasse 40/2, A-4020 Linz, Mobile: +43 699 101 28 544, mailto: thomas.grill@uxfocus.at
The Scrum process
6
UXFocus
Dr. Thomas Grill, Humboldstrasse 40/2, A-4020 Linz, Mobile: +43 699 101 28 544, mailto: thomas.grill@uxfocus.at 7http://www.thedailysheeple.com/wp-content/uploads/2013/11/exhausted-man-130214.jpg
… after a delivered sprint
UXFocus
Dr. Thomas Grill, Humboldstrasse 40/2, A-4020 Linz, Mobile: +43 699 101 28 544, mailto: thomas.grill@uxfocus.at
The cake :)
8
Sprint released …
UXFocus
Dr. Thomas Grill, Humboldstrasse 40/2, A-4020 Linz, Mobile: +43 699 101 28 544, mailto: thomas.grill@uxfocus.at 9
And what about
UX and research?
!
I miss it …
http://www.zazzle.com - Sad Face T-Shirt
How to make it work!
Agile UX
10
UXFocus
Dr. Thomas Grill, Humboldstrasse 40/2, A-4020 Linz, Mobile: +43 699 101 28 544, mailto: thomas.grill@uxfocus.at 11http://www.equipedesign.net/public/wp-content/uploads/2013/03/spectrum-of-user-experience.png
UXFocus
Dr. Thomas Grill, Humboldstrasse 40/2, A-4020 Linz, Mobile: +43 699 101 28 544, mailto: thomas.grill@uxfocus.at
UX Methods
◣User Research
◣Focus groups
◣User studies
◣Design
◣Ideation, Brainstorming
◣Design Studio Methodology
◣Sketching, Wireframing
◣Evaluation
◣User test, heuristic evaluations
12
and many, many more …
UXFocus
Dr. Thomas Grill, Humboldstrasse 40/2, A-4020 Linz, Mobile: +43 699 101 28 544, mailto: thomas.grill@uxfocus.at
UX+Agile development
13
Plan and gather
customer data
Implement
high dev cost, low UI
cost features
Design for cycle 2
Gather customer data
for cycle 3
Cycle 0
Cycle 1
Implement
designs
Test for cycle 1
Design for cycle 3
Gather customer data
for cycle 4
Cycle 2
Implement
designs
Test for cycle 2
Design for cycle 4
Gather customer data
for cycle 5
Cycle 3
Code
Design
Code
Design
Data
Data
Developer Track
Usability Engineer
UXFocus
Dr. Thomas Grill, Humboldstrasse 40/2, A-4020 Linz, Mobile: +43 699 101 28 544, mailto: thomas.grill@uxfocus.at 14
UXFocus
Dr. Thomas Grill, Humboldstrasse 40/2, A-4020 Linz, Mobile: +43 699 101 28 544, mailto: thomas.grill@uxfocus.at
Be there …
15
… be a part of the team!
UXFocus
Dr. Thomas Grill, Humboldstrasse 40/2, A-4020 Linz, Mobile: +43 699 101 28 544, mailto: thomas.grill@uxfocus.at
Apply your methods …
16
… together with the team!
UXFocus
Dr. Thomas Grill, Humboldstrasse 40/2, A-4020 Linz, Mobile: +43 699 101 28 544, mailto: thomas.grill@uxfocus.at
Apply your methods …
17
… together with the team!
UXFocus
Dr. Thomas Grill, Humboldstrasse 40/2, A-4020 Linz, Mobile: +43 699 101 28 544, mailto: thomas.grill@uxfocus.at
Apply your methods …
18
… make your work visible!
… colloborate with the team!
UXFocus
Dr. Thomas Grill, Humboldstrasse 40/2, A-4020 Linz, Mobile: +43 699 101 28 544, mailto: thomas.grill@uxfocus.at
Apply your methods …
19
… pairing!
UXFocus
Dr. Thomas Grill, Humboldstrasse 40/2, A-4020 Linz, Mobile: +43 699 101 28 544, mailto: thomas.grill@uxfocus.at
Lane Halley
20
Instead of


“how do we know if it’s done”,
ask

!
“how do we know if it’s good”.
!
~ Lane Halley @thinknow
UXFocus
Dr. Thomas Grill, Humboldstrasse 40/2, A-4020 Linz, Mobile: +43 699 101 28 544, mailto: thomas.grill@uxfocus.at
Ground your work …
21
… do research!
UXFocus
Dr. Thomas Grill, Humboldstrasse 40/2, A-4020 Linz, Mobile: +43 699 101 28 544, mailto: thomas.grill@uxfocus.at
Establish research …
22
Make research a habit - Teach the team UX!
!
‣ Qualitative and quantitative (+ remote!)
‣ ‘5 users every friday’
‣ Define research questions with the team
‣ Be clear about success criteria + measures
‣ Test what you got
‣ Train other people
UXFocus
Dr. Thomas Grill, Humboldstrasse 40/2, A-4020 Linz, Mobile: +43 699 101 28 544, mailto: thomas.grill@uxfocus.at
Change the UX paradigm
23
From delivering a design
to
developing a design!
… be open for critique!
… listen to others …
… watch …
… iterate your approach …
… iterate your designs …
… cooperate …
… share in early phases …
UXFocus
Dr. Thomas Grill, Humboldstrasse 40/2, A-4020 Linz, Mobile: +43 699 101 28 544, mailto: thomas.grill@uxfocus.at 24
!
Be part of the team!
!
‣Make your work visible
‣Colloborate, pair!
‣Run experiments, establish research …
‣Iterate, develop, your designs
‣… clean up your debts.
UXFocus
Dr. Thomas Grill, Humboldstrasse 40/2, A-4020 Linz, Mobile: +43 699 101 28 544, mailto: thomas.grill@uxfocus.at 25
!
It’s about the team!
!
‣Responsibilities & competencies over roles
‣Expertise over interest
‣Outcome over process
‣No ego!
UXFocus
Dr. Thomas Grill, Humboldstrasse 40/2, A-4020 Linz, Mobile: +43 699 101 28 544, mailto: thomas.grill@uxfocus.at
Contact
2626
Dr. Thomas Grill
UXfocus

Humboldstrasse 40/2

4020 Linz, Austria
!
Mobile: +43 699 101 28 544
Email: thomas.grill@uxfocus.at

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Integrating UX into Agile Development

  • 1. UXFocus Dr. Thomas Grill, Humboldstrasse 40/2, A-4020 Linz, Mobile: +43 699 101 28 544, mailto: thomas.grill@uxfocus.at Agile UX ‣ What, why and how … ! ‣ How to integrate an UX process with Agile Software Development
  • 2. UXFocus Dr. Thomas Grill, Humboldstrasse 40/2, A-4020 Linz, Mobile: +43 699 101 28 544, mailto: thomas.grill@uxfocus.at Agenda ◣The agile development ◣How to make Agile UX work 2
  • 3. in brief … Agile Development 3
  • 4. UXFocus Dr. Thomas Grill, Humboldstrasse 40/2, A-4020 Linz, Mobile: +43 699 101 28 544, mailto: thomas.grill@uxfocus.at The agile world … 4
  • 5. UXFocus Dr. Thomas Grill, Humboldstrasse 40/2, A-4020 Linz, Mobile: +43 699 101 28 544, mailto: thomas.grill@uxfocus.at The agile manifesto (2001) ◣Manifesto for Agile Software Development ◣We are uncovering better ways of developing
 software by doing it and helping others do it.
 Through this work we have come to value: ! ! ! ! ◣That is, while there is value in the items on
 the right, we value the items on the left more.
 5 Individuals and interactions over processes and tools Working software over comprehensive documentation Customer collaboration over contract negotiation Responding to change over following a plan
  • 6. UXFocus Dr. Thomas Grill, Humboldstrasse 40/2, A-4020 Linz, Mobile: +43 699 101 28 544, mailto: thomas.grill@uxfocus.at The Scrum process 6
  • 7. UXFocus Dr. Thomas Grill, Humboldstrasse 40/2, A-4020 Linz, Mobile: +43 699 101 28 544, mailto: thomas.grill@uxfocus.at 7http://www.thedailysheeple.com/wp-content/uploads/2013/11/exhausted-man-130214.jpg … after a delivered sprint
  • 8. UXFocus Dr. Thomas Grill, Humboldstrasse 40/2, A-4020 Linz, Mobile: +43 699 101 28 544, mailto: thomas.grill@uxfocus.at The cake :) 8 Sprint released …
  • 9. UXFocus Dr. Thomas Grill, Humboldstrasse 40/2, A-4020 Linz, Mobile: +43 699 101 28 544, mailto: thomas.grill@uxfocus.at 9 And what about UX and research? ! I miss it … http://www.zazzle.com - Sad Face T-Shirt
  • 10. How to make it work! Agile UX 10
  • 11. UXFocus Dr. Thomas Grill, Humboldstrasse 40/2, A-4020 Linz, Mobile: +43 699 101 28 544, mailto: thomas.grill@uxfocus.at 11http://www.equipedesign.net/public/wp-content/uploads/2013/03/spectrum-of-user-experience.png
  • 12. UXFocus Dr. Thomas Grill, Humboldstrasse 40/2, A-4020 Linz, Mobile: +43 699 101 28 544, mailto: thomas.grill@uxfocus.at UX Methods ◣User Research ◣Focus groups ◣User studies ◣Design ◣Ideation, Brainstorming ◣Design Studio Methodology ◣Sketching, Wireframing ◣Evaluation ◣User test, heuristic evaluations 12 and many, many more …
  • 13. UXFocus Dr. Thomas Grill, Humboldstrasse 40/2, A-4020 Linz, Mobile: +43 699 101 28 544, mailto: thomas.grill@uxfocus.at UX+Agile development 13 Plan and gather customer data Implement high dev cost, low UI cost features Design for cycle 2 Gather customer data for cycle 3 Cycle 0 Cycle 1 Implement designs Test for cycle 1 Design for cycle 3 Gather customer data for cycle 4 Cycle 2 Implement designs Test for cycle 2 Design for cycle 4 Gather customer data for cycle 5 Cycle 3 Code Design Code Design Data Data Developer Track Usability Engineer
  • 14. UXFocus Dr. Thomas Grill, Humboldstrasse 40/2, A-4020 Linz, Mobile: +43 699 101 28 544, mailto: thomas.grill@uxfocus.at 14
  • 15. UXFocus Dr. Thomas Grill, Humboldstrasse 40/2, A-4020 Linz, Mobile: +43 699 101 28 544, mailto: thomas.grill@uxfocus.at Be there … 15 … be a part of the team!
  • 16. UXFocus Dr. Thomas Grill, Humboldstrasse 40/2, A-4020 Linz, Mobile: +43 699 101 28 544, mailto: thomas.grill@uxfocus.at Apply your methods … 16 … together with the team!
  • 17. UXFocus Dr. Thomas Grill, Humboldstrasse 40/2, A-4020 Linz, Mobile: +43 699 101 28 544, mailto: thomas.grill@uxfocus.at Apply your methods … 17 … together with the team!
  • 18. UXFocus Dr. Thomas Grill, Humboldstrasse 40/2, A-4020 Linz, Mobile: +43 699 101 28 544, mailto: thomas.grill@uxfocus.at Apply your methods … 18 … make your work visible! … colloborate with the team!
  • 19. UXFocus Dr. Thomas Grill, Humboldstrasse 40/2, A-4020 Linz, Mobile: +43 699 101 28 544, mailto: thomas.grill@uxfocus.at Apply your methods … 19 … pairing!
  • 20. UXFocus Dr. Thomas Grill, Humboldstrasse 40/2, A-4020 Linz, Mobile: +43 699 101 28 544, mailto: thomas.grill@uxfocus.at Lane Halley 20 Instead of 
 “how do we know if it’s done”, ask
 ! “how do we know if it’s good”. ! ~ Lane Halley @thinknow
  • 21. UXFocus Dr. Thomas Grill, Humboldstrasse 40/2, A-4020 Linz, Mobile: +43 699 101 28 544, mailto: thomas.grill@uxfocus.at Ground your work … 21 … do research!
  • 22. UXFocus Dr. Thomas Grill, Humboldstrasse 40/2, A-4020 Linz, Mobile: +43 699 101 28 544, mailto: thomas.grill@uxfocus.at Establish research … 22 Make research a habit - Teach the team UX! ! ‣ Qualitative and quantitative (+ remote!) ‣ ‘5 users every friday’ ‣ Define research questions with the team ‣ Be clear about success criteria + measures ‣ Test what you got ‣ Train other people
  • 23. UXFocus Dr. Thomas Grill, Humboldstrasse 40/2, A-4020 Linz, Mobile: +43 699 101 28 544, mailto: thomas.grill@uxfocus.at Change the UX paradigm 23 From delivering a design to developing a design! … be open for critique! … listen to others … … watch … … iterate your approach … … iterate your designs … … cooperate … … share in early phases …
  • 24. UXFocus Dr. Thomas Grill, Humboldstrasse 40/2, A-4020 Linz, Mobile: +43 699 101 28 544, mailto: thomas.grill@uxfocus.at 24 ! Be part of the team! ! ‣Make your work visible ‣Colloborate, pair! ‣Run experiments, establish research … ‣Iterate, develop, your designs ‣… clean up your debts.
  • 25. UXFocus Dr. Thomas Grill, Humboldstrasse 40/2, A-4020 Linz, Mobile: +43 699 101 28 544, mailto: thomas.grill@uxfocus.at 25 ! It’s about the team! ! ‣Responsibilities & competencies over roles ‣Expertise over interest ‣Outcome over process ‣No ego!
  • 26. UXFocus Dr. Thomas Grill, Humboldstrasse 40/2, A-4020 Linz, Mobile: +43 699 101 28 544, mailto: thomas.grill@uxfocus.at Contact 2626 Dr. Thomas Grill UXfocus
 Humboldstrasse 40/2
 4020 Linz, Austria ! Mobile: +43 699 101 28 544 Email: thomas.grill@uxfocus.at