The town hall meeting agenda included strategic vision, survey results, membership fees, and course improvements. The strategic vision is to provide a high quality golf experience and social interaction. Survey results showed preferences for improved course conditions and feedback on fees. Membership fees for 2010 were announced, including full golf memberships starting at $2,500. Planned course improvements over 2010-2011 include upgrading sand traps, drainage projects, and redesigning holes.

3. Strategic Vision

4. Survey Results

5. Membership Fees for 2010

6. Planned Course Improvements

7. Other Planned Improvements

9. Purpose of Town Hall Meetings

10. Future Town Hall Meetings

12. 2009 Survey Results General Challenges with Surveys Widely varying opinions of respondents Contradictory responses Expectation management

13. 2009 Survey Results Demographics:

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48. 2009 Survey Results Best Golf Course in Quinte Region:

49. 2009 Survey Results Second-Best Golf Course in Quinte Region:

50. 2009 Survey Results Open-Ended Responses: (128 total) Course condition/design (46 responses) Fees (31 responses) Management, programs, communications (28 responses) Service/Unwelcoming atmosphere (15 responses)

51. 2009 Survey Results Updated Strategic Vision: NO FUNDAMENTAL CHANGE FROM 1921: The tradition continues.

52. 2009 Survey Results Action Plan 1: Course condition/design Increase annual operating budget Invest in capital improvements Retain expertise in golf course redesign and refurbishment Have all members of the Bay of Quinte team “aim high” for course condition.

53. 2009 Survey Results Action Plan 3: Management, Programs, Communications Customer service policies and training Improved information systems Open-door policies, newsletters, town hall meetings Enhanced programming.

54. 2009 Survey Results Action Plan 4: Service/Welcoming Atmosphere Customer Service training for staff Enforcement of customer service policies Membership and guest enlightenment

56. Consistent with the strategic vision

58. 2010 Full Golf Membership: Additional Benefits For current members with preferred shares: Credit for 20% of outstanding preferred share value towards full membership each year for the next five years Guarantee that full membership fee will not increase for five years Credit for one common share ($100) if 2010 full membership purchased before Dec 31, 2009 Option to purchase packages in 400 series.

59. 2010 Full Golf Membership: Additional Benefits For former members with preferred shares: All of the benefits available to current members with preferred shares if the former member purchases a full golf membership for the 2010 season.

60. 2010 Introductory Membership: $1,600 Club storage & cleaning ($120) Use of a locker in the club house ($25) GAO/RCGA Annual Dues ($25) Invitations to all club events& tournaments Reciprocal privileges at other area courses 3 guest green fee passes ($150) Full use of practice facilities including 10 buckets of driving range balls, non-transferable ($50) 3 additional guest green fee passes, if purchased before 2010 ($150) 40 rounds of golf on any day at any time.

61. 2010 Introductory Membership: Additional Benefits Option to purchase packages in 400 series Option to purchase package in 300 series.

62. 2010 Option Packages: (For Those with Full or Introductory Memberships) 400 A: Touring Package ($400) Total of 12 rounds of golf at Timber Ridge, Loyalist Golf, and a course to be named later Includes 1/2 cart per pass Play anytime 7 days a week Fully transferable 4 rounds per course 400 B: Sports Package ($400) Four consecutive tee times at Bay of Quinte to be used by you and up to 15 guests. Can be used as a corporate outing or to invite up to 15 of your closest friends to a spectacular day of golf.

63. 2010 Option Packages: (For Those with Introductory Memberships) 300 A: Unlimited Edition ($300) Unlimited golf at Bay of Quinte with a tee time after 1:00 p.m. (in addition to the 40 rounds at any time).

64. 2010 Other Memberships Couples: $4,000 Friends and Family Flex: $4,800 Twilight (after 2:00 p.m.): $1,200 Junior: $495 Corporate Flex Dual: $5,000 Social: $500

65. Course Improvements Priorities: Health and Life Safety Concerns Long Term versus Short Term Benefit Ratio of Cost of Improvement to Increased Enjoyment for Members and Guests

66. Course Improvements Fall 2009 to Spring 2010: Remove dead trees and limbs Repair cart paths near railway tracks Purchase tarps for selected greens Improve drainage where feasible Remove overgrown brush Repair areas near cart paths Institute measures to reduce damage Design new hole(s).

67. Course Improvements 2010: Upgrade sand traps Complete designs for drainage upgrades and commence implementation Redesign selected holes and commence implementation Build new hole(s) Complete design for new clubhouse/pro shop, practice facilities.

68. Course Improvements 2011 and Beyond: Complete drainage upgrades Complete redesign and refurbishment of course Complete construction of new clubhouse/pro shop, practice facilities.

69. Other Planned Improvements Coming soon to quality golf courses in your area: Bay of Quinte Country Club Town Hall Meeting: The Sequels Next release in Spring 2010

70. Questions and Answers Thank you for your attention. We welcome your questions and comments.