2. About WhiteHedge
Solid foundation, focused on customer needs
Strong multi-
Comprehensive set
Founded in 2003 shore/dual-shore
of services
capability
Commitment & Flexible Ethical and
Focus on engagement Innovative work
Customer’s success offerings culture
WhiteHedge

3. WhiteHedge Quality
Quality means much more to us
• We are ISO 9001:2008 certified company and we have
invested heavily in quality and process platforms.
• An independent Process Excellence Group administers the
quality and process for the entire operations.
• We are dedicated to QUALITY
• Quality of products,
• Quality of services
• Quality of relationships
• Quality of communications
• Quality of our promises.
WhiteHedge

4. WhiteHedge Services
Strong Core
WhiteHedge

5. WhiteHedge Expertise
What We Know
Microsoft Technologies Java Technologies Open Source
QA / Testing Cloud / SaaS Computing Mobile Applications
WhiteHedge

6. Value Added Processes
Visible + Flexible = No Surprises
Efficient development Proactive management
Effective
Organized blueprinting implementation, technology
transfer
Measurable
Informed vision
results Superior maintenance and
after support
without
surprises
WhiteHedge

7. Value Added Processes
Visible + Flexible = No Surprises
WhiteHedge

8. Value Added Process
Better Input = Better Output
Scheduled status Access project Use of
Proactive
calls & Weekly members via BugNet, online
communication reports email, IM, phone Project Dashboard
We Listen. Work
We share honest Brainstorming
Consultative, Collab closely with your
opinions/suggestio sessions to develop
orative approach business/tech
ns and, ideas too ! the best solution
teams
You don't change Up-size and down- Dual shore team
Flexibility working hours. We size the team structure for faster
work with yours quickly delivery
Certified
Fluent in English Close to 100%
Strong, Stable technology
and other major employee
technology team staff, multi-project
languages retention
experience
WhiteHedge

9. Global Capability / Local Availability
Better of both worlds
WhiteHedge

10. Global Capability / Local Availability
Better of both worlds
• You define the problem and we will collaborate with you to
outline the solution, and implement it in a way that firmly
enables you to harness the power of technology without
losing the focus on your core business.
• We work in following delivery models:
Project Management Practices
– Onsite Software Development Methodology
Delivery Model
– Offsite Balanced
Approach Right People
– Offshore Right Technology
High Quality
– Hybrid Model
WhiteHedge

11. Goals
Short Term -> Long Term
WhiteHedge

12. Why Us ?

13. Your Success
Is it about us? or About You ?
• We believe in forming a close, intensive relationship with our
customers. We treat our customers more as Partners.
• We are committed to our client's success. We measure our
success in terms of achieving measurable and tangible results
for our clients.
WhiteHedge

14. Why Us?
Why Us? – Is what matters to you
• 100% Customer retention
• Strong customer feedback
Happy • Solutions and Services to create value
Customers • Commitment to customer’s success
• You are not “a number” for us
• We will be committed to the Quality and our promises
Core • We will and do go above and beyond the written scope to realize successful
Principles implementation for you
• Team with solid experience in Technology. 3+ years of experience.
• Team with fluency in English and other major languages
Dedicated • Employee attrition is less than 2% (compared to 30% in industry)
Teams
WhiteHedge

15. Risk Mitigation
Your business is important of us
Communication • Total visibility to the project cycle and to the team
and Visibility • Well defined escalation and communication plans
• NDA and IP protection contracts
IP protection • Team members are required to sign NDAs when
joining
• Key management members are available in the
Locally available US, India.
management • For long term projects, PM can be made available
locally
WhiteHedge

16. WhiteHedge Engagement Models
• Multiple engagement models that suit best for your needs.
• Our business models offer the flexibility that best serves your
unique business requirements.
• We provide the option of selecting the combination of
business models to suit various phases of a project cycle.
– Fixed Time - Fixed Price
– Time and Materials
– Resource Leasing
WhiteHedge

17. Communication Practices
Total transparency, No surprises
Well defined Well defined Proactive
Communication Plan Escalation Plan Communication
• Frequency &outcome from • You have clear path in case • Scheduled status call with
internal/external meets of crisis recordings
Multiple Mediums Access to project team Single point of contact
• Email / Chat / Skype • Shared communication • Each project has a single
• Phone / Video details of team members point of contact
Conferencing
WhiteHedge

18. Next

19. What’s Now?
We have only one chance to earn your trust !
Initiate relationship and build trust
• Sign NDA, MSA and Project contracts
Start off with initial project
• Get familiar with cultures and processes on both ends
• Address issues and concerns from this experience
Enhance value addition in core project
• Apply lessons learnt in pilot to the core project
• Make the project successful (by your definition)
Fortify relationship and create mutual win-win
• Identify more areas where both companies can benefit by working together
• WhiteHedge can build new capability to suit your ongoing needs
WhiteHedge

20. Testimonials
And many more…
WhiteHedge