Why is mro software so complicated

why is MRO software so complicated

…and what does the future hold?

questions, comments & arguments

@conduce

paul.saunders@conduce.net

why isn’t MRO software simpler?

questions @conduce paul.saunders@conduce.net

the concorde cockpit

comments @conduce paul.saunders@conduce.net

“if your UI even vaguely
resembles an airplane cockpit,
you’re doing it wrong”
John Gruber (ui guru)

queries @conduce paul.saunders@conduce.net

the airbus 380 cockpit

arguments @conduce paul.saunders@conduce.net

what?? @conduce paul.saunders@conduce.net

don’t agree? @conduce paul.saunders@conduce.net

when did you last hear

this software
isn’t complex
enough



we should get the most
complex software
money can buy


when did you last hear we’re happy
because our
software is so
complex



i just want to
get aircraft out
of the door


what do i mean by “simpler”?

your 2 cents @conduce paul.saunders@conduce.net


its about providing the
right tool for the job….
and nothing else



“perfection is achieved not
when there is nothing more
to add, but when there is
nothing left to take away.“
Antoine de Sainte-Expury the author of “The Little Prince”


why MRO software isn’t simpler
the excuses



…MRO processes are really complex


People who say “MRO processes
are really complex” have never been:
• Rocket scientists
• Brain surgeons
• Any other kind of surgeon
• Infant school teachers
• Enigma code crackers
• Inventors of the internet
• Astronauts
• Mathematicians
• Particle physicists
• Inventors of automatic anti-sniper systems
• Able to programme a VCR
• Involved in Middle East peace talks
• A UN weapons inspector
• Google algorithm designers
• Etc Etc… a very long list


People who say “MRO processes
are really complex” have never been:
• Rocket scientists
• Brain surgeons
• Any other kind of surgeons
• Infant school teachers
• Enigma code crackers
• Inventors of the internet
• Astronauts
• Mathematicians
• Particle physicists
• Inventors of automatic anti-sniper systems
• Able to programme a VCR
• Involved in Middle East peace talks
• A UN weapons inspector
• Google algorithm designers
• Etc Etc… a very long list



…the regulations won’t allow change



…the regulations won’t allow change

where does it say that mro
software must be really complex
and cannot be made simpler??



…the mro companies are to blame



…the mro companies are to blame

…maybe they don’t know any better


the hard facts for mro companies

paradigm shift #1

people starting work now don’t know
a world without the internet


the hard facts for mro companies

paradigm shift #2

technology is no longer a barrier



…the sales process is to blame



…the software vendors are to blame



…its too difficult to change


how to make MRO software simpler



its all about the user experience



You are not designing for you, but
designing for your users



don’t design for experts



don’t design by committee



hide stuff



shrink stuff



get rid of stuff



think about the layout



learn to say no



be more open


MRO software in the future



work vs play



mobilisation not miniaturisation




screen real estate




battery life




network latency




input mechanism



where are we heading?



augmented reality



augmented reality

metadata tagging



augmented reality

metadata tagging
socialisation of data



augmented reality

metadata tagging

more cloud based software



augmented reality
the semantic web
metadata tagging




lighter weight software
augmented reality XaaS function specific software

less bloated software
the semantic web
less features

metadata tagging
more mobility

shorter development life cycles
device specific applications integration
easier




hardware no longer matters lighter weight software
augmented reality XaaS function specific software
web 3.0
less bloated software
the semantic web
service oriented architecture less features

metadata tagging
more mobility
enterprise 2.0

shorter development life cycles
socialisation of data open source
device specific applications integration
easier
social media generation become users geo-location everything


if somebody says to you
‘that is impossible’


you should understand their statement to mean….

‘according to my very
limited experience and
narrow understanding of
reality, that’s very unlikely’


more information…
http://blog.conduce.net
http://uxmag.com
http://thinkvitamin.com
REWORK by Jason Fried & David Heinemeir Hansson
The Visual Display of Quantitative Information by Edward Tufte

thanks to http://lostandtaken.com/ for all the background images

Why is mro software so complicated

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