Here are the slides from my presentation at the 5th Annual Flight Operations Conference at Heathrow on the 30th November 2011

25. image credit Facebook

44. The little girl is Fraya Saunders (my daughter). She’s 3
Thanks to LostandTaken.com & Carsonified for the free
background images. Thanks to the following Flickr users for
providing background images under a Creative Commons License:
Daniele Pesaresi, Powazny, Waferbaby, Arianna_M,
Ella(LocalColours). I stole a couple of images from our lovely client
Thomas Cook (again)… sorry Rich. That’s 2 beers I owe you now.
Most other images are screenshots or images taken from vendor
press releases. Everything else is my own.
You can download this presentation and others like it from my
Slideshare account: www.slideshare.com/thesaundi or from the
presentations page on the Conduce website.
www.conduce.net/Consulting/SubPage.aspx?f=Presentations
This presentation is published with a Creative Commons License.