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Green Initiatives at 
The Hertz Corporation.
Corporate Social Responsibility and Sustainability 
are important issues for The Hertz Corporation 
and its employees, customers and key stakehold-ers. 
As a car and equipment rental business, 
many of our processes and operations impact the 
environment. Given the nature of these indus-tries, 
Hertz takes its role as a steward of the envi-ronment 
seriously and has established a Sustain-ability 
Program which acts as the cornerstone of 
the Company’s environmental commitment. 
Dedicated to minimizing the impact of its opera-tions 
on the environment, Hertz enacted a proac-tive 
Sustainability Program which enables world-wide 
operations to strive for consistently sound 
environmental behavior. The objectives of Hertz’s 
Sustainability Program are based on principles of 
preventing and minimizing environmental impact 
from its operations and promoting continuous 
improvement of the program, with the overall 
goals being: 
The conservation of natural resources by 
minimizing the use of non-renewable materials, 
utilizing recycling services and implementing 
energy conservation practices. 
Utilization of sustainable or recycled products 
and packaging wherever feasible. 
Regular review of operations and programs to 
reduce waste and increase the efficient use of 
resources. 
Provide customers with product and service 
options which promote sustainability objec-tives. 
Additionally, Hertz has defined management’s 
responsibilities in relationship to its Sustainability 
Program and, through increased awareness, ad-vocates 
for employee, customer and stakeholder 
involvement. To ensure its program continually 
evolves, the Company: 
Has established a process of ongoing review 
and analysis as the basis for continual improve-ment 
of its Sustainability Program. 
Adjusts its program to comply with new regula-tory 
requirements and to adopt best practices. 
Makes available, to employees, customers and 
other stakeholders, annual updates regarding 
its sustainability strategies and progress. 
Annually reviews and, when needed, adjusts its 
Sustainability Policy and Programs. 
Executive Summary 
2 Executive Summary
Hertz is the only rental car company to have its 
CEO endorse the “CEO Climate Policy Recom-mendations 
to G8 Leaders.” The policy signed by 
100 CEOs and presented to Prime Minister Yasuo 
Fukuda of Japan on June 20, 2008, details how 
best to manage climate change after the Kyoto 
Protocol expires in 2012. This document was 
prepared in collaboration with the World Business 
Council for Sustainable Development and the 
Pew Center on Global Climate Change. 
Hertz offers The Green Collection, which is a 
group of pre-selected vehicles that are fuel 
efficient and environmentally friendly. We have 
more than 35,000 vehicles that are reservable 
by specific make and model, including 5,000 
hybrids. These cars have an EPA highway fuel 
efficiency rating of 27 miles or more per gallon 
(based on the latest Fuel Economy Guide). 
Hertz also offers Connect by Hertz, a car sharing 
company that provides members the convenience 
of a car while shifting the fixed costs of car 
ownership to pay-as-you-go costs. Members are 
provided access to a fleet of vehicles distributed 
over a neighborhood or city with insurance, 
gasoline, maintenance and cleaning included 
in the membership usage charges. In addition 
to encouraging the use of mass and alternative 
transportation options; for every car sharing 
vehicle on the road, up to fourteen personal 
vehicles are taken off the streets. 
Hertz will be introducing the Nissan Leaf to our 
fleet in early 2011. The Leaf is an all electric 
lithium ion powered midsized hatchback that 
produces zero emissions. The Nissan Leaf has 
received numerous awards include the Green Car 
Vision award from Green Car Journal. Hertz will 
also be working with Nissan to develop the neces-sary 
infrastructure to support these vehicles. 
In 2009, Hertz partnered with OMI Industries, to 
use their Fresh Wave IAQ product to neutralize 
odors in its rental fleet. Unlike other solutions on 
the market that merely mask odors, Fresh Wave 
IAQ completely neutralizes odors using only 
natural ingredients. Comprised of natural plant 
extracts, the products are biodegradable and 
non-toxic making it a true green product. 
In 2008, Hertz undertook a number of initiatives 
to manage and reduce energy usage at its loca-tions 
in North America and Europe. Initial efforts 
have focused on Quick Hitters that are energy 
initiatives that can immediately address interior/ 
exterior lighting, HVAC, and process loads (car 
wash, vacuum systems). Examples include HVAC 
Thermostat controls, LED exit signs, lighting 
occupancy controls, photocells, and time clocks. 
Worldwide 
3 Worldwide
As we rollout out new brand image and update 
our facilities, Hertz is dedicated to minimizing our 
impact on the environment by utilizing sustain-able 
products and methods with the following 
attributes: 
Optimize energy performance – LED or 
fluorescent lighting, solar glass, solar shades 
Water use reduction – low flow faucets 
Energy Star Rated equipment and appliances 
Low emitting materials – low or no VOC 
finishes such as paint, adhesives, grout, and 
caulk, and minimizing the use of chrome metal 
Recycled content finishes – porcelain tile, 
carpet tile, rubber flooring, wall covering, 
acoustical ceiling tile, and furniture 
Forest Stewardship Council – certified wood 
from sustainably managed forests 
Daylight and views – addition of glass to 
optimize natural light and outdoor views 
Native plantings – regional plants that are 
non-evasive 
In collaboration with the developer of our Nev-erLost 
navigation system and Greenopia, Hertz 
now has an eco-friendly guide to green busi-nesses 
in five major cities – Chicago, Dallas, Los 
Angeles, New York City and San Francisco Bay 
area. The Greenopia feature on NeverLost offers 
eco-friendly listings that have been analyzed by 
Greenopia according to their level of commitment 
to environmental initiatives. Ratings are indicated 
by one to four Green Leaf Awards and all compa-nies 
must meet minimum qualifying standards to 
be listed. 
Hertz has rolled out a Work At Home program for 
our reservation agents. This means 385 agents 
no longer commute to our Oklahoma and Mobile 
reservation centers. As result, Hertz has reduced 
our CO2 emissions by 160 metric tonnes. 
Since 2004, Hertz has contracted with Re-demtech 
to handle the disposal, through either 
resale or recycling, of our electronic (computer) 
equipment at all of our American facilities. 
Redemtech has a zero landfill policy and a zero 
export policy. Since the inception of this program 
891,000 pounds of electronic equipment, 34,225 
pounds of lead, 8 pounds of arsenic, 51 pounds 
of cadmium, and 12 pounds of mercury have 
been kept out of landfills. 
Hertz is an “Energy Star Partner” in the USEPA 
Energy Management Program. As a partner, we 
set goals and standards for our buildings and 
the office equipment we purchase. Energy Star 
compliant office equipment including copiers, 
fax machines, and computers are specified for 
all Hertz facilities nationwide resulting in energy 
savings across the country. 
Our equipment rental division has implemented 
a zero tolerance idling policy to eliminate un-necessary 
engine idling and reduce air pollution. 
Our truck drivers are required to turn off their 
engines upon stopping at their destination, and 
equipment operators must not idle their equip- 
North America 
4 North America
All of our commercial printing needs are done 
at printers that are certified by the Forestry Stew-ardship 
Council (FSC) under their chain-of-cus-tody 
certification. This third party certification 
ensures that these companies utilize products 
only from an FSC certified forest. FSC sets high 
standards that ensure forestry is practiced in an 
environmentally responsible, socially beneficial, 
and economically viable way. 
Hertz’s design standards include the installation 
of automatic car washes that recycle 80% of 
wash water. 
Hertz has banned the use of chlorinated solvents 
for many years at our maintenance facilities. 
All used oil is collected by national vendors and 
recycled or re-refined offsite. In 2009, more 
than 790,000 gallons of used oil were collected 
and recycled from our equipment and car rental 
facilities in North America. More than 500,000 
gallons of the used oil is re-refined and processed 
into clean, clear, reusable premium base oil. The 
remainder of the oil was recycled through pro-cessing 
into an on specification used oil fuel for 
ment for any period longer than 5 minutes. Our 
drivers are trained in this policy annually. 
In December 2008, Hertz initiated a Nap Time 
Program that shuts down all field monitors on 
desktop computers after 3 minutes of inactivity. 
This energy saving initiative affects thousands of 
computers in the United States. 
Hertz donated $1 million to the United States 
National Parks Foundation in 2007/2008. 
During 2002-2003, Hertz undertook a lighting 
replacement project at Headquarters that 
replaced the old bulbs with more energy efficient 
non-toxic lighting. A similar program was recent-ly 
completed at our Oklahoma City facilities. 
Formal recycling programs are in place for 
corrugated paper wastes and white paper at our 
Oklahoma City and Park Ridge Headquarters. 
Since its implementation in mid-2003, the recy-cling 
program at the Oklahoma City facilities have 
contributed to saving approximately 20,000 trees 
and 4,700,000 kilowatts of energy. Our program 
also saves countless gallons of water and de-creases 
air pollution as well as landfill space. In 
2007, our Oklahoma City location was recognized 
as a leader in recycling for its achievements and 
continuous efforts by our recycling vendor. 
Hertz purchases 100 percent recycled, chlorine 
free paper products from our national janitorial 
supply vendor, including paper towels, tissues 
and napkins. Almost all of the these products 
meet the rigorous EcoLogo standards which 
include minimum requirements for recycled 
paper, including post consumer content, sustain-able 
forestry, zero chlorine use, waste reduction, 
energy consumption, and air emissions. In 
summary, the EcoLogo certifies that the paper 
products we use are made with the efficient use 
of energy and fibers, with minimal environmental 
impacts from processes, chemicals, by-products, 
and emissions/discharges. 
All paper used in Hertz’s manual and licensee 
rental agreements is recycled paper having a 
content of 50% wastepaper/30% post consumer 
waste. Hertz rental jackets are printed on 
recycled paper having a post consumer content 
of 10%. 
5 North America
the residual fuel market. Re-refining reduces 
greenhouse gases and heavy metal emissions, 
while reducing our dependency on foreign oil. In 
addition, Hertz Equipment Rental utilizes USEPA 
certified waste oil heating systems to heat the 
shop areas at 42 of its northern climate locations. 
In Canada, Hertz purchases re-refined oil for its 
car rental fleet. 
The parts and brake cleaner fluids at our facilities 
are also recycled by our vendor. In 2009, over 
14,200 gallons of petroleum solvent were 
collected and recycled from our facilities. 
Hertz uses Bradley Systems’ RTX#9 general 
vehicle cleaner at all of its car rental operations. 
Dubbed “America’s first ‘Zero-Toxic’ Cleaner,” 
it has no ozone depleting, greenhouse gas, or 
global warming chemicals, and is biodegradable 
in water. 
For Hertz Equipment Rental Corporation facili-ties, 
Hertz and Bradley created Bradley’s Plus 
degreaser, an aggressive cleanser that has the 
same environmentally friendly attributes as the 
RTX#9 cleaner used in the company’s car rental 
operations. 
Hertz and Bradley created a closed-loop re-fill 
program for Hertz’s cleaning solutions with 
Bradley picking up the empty barrels when they 
deliver new cleaning solution. 
All Hertz Equipment Rental locations are 
equipped with digital programmable thermostats 
that adjust HVAC systems accordingly during off 
hours. These units save an average of 5 to 7% of 
energy consumption annually. 
6 North America
Europe 
Our Service Center in Dublin won the Swords 
Fingal Chamber of Commerce Environmental 
Award for 2007 for minimizing environmental im-pact 
with respect to waste management, energy 
awareness, light and temperature controls, and 
health and safety culture. Specific programs that 
led to this award are as follows: 
Waste Disposal/Recycling/Composting Initiative 
In 2009, 48 tonnes of paper and cardboard and 3.5 
tonnes of waste electronics were recycled. In ad-dition, 
6.5 tonnes of waste were composted and 9 
tonnes of other recyclable material were collected 
for offsite recycling. 
Multi-function - Printer/Copier Devices 
After a strategic review of printing requirements, 
Hertz Dublin reduced by more than 60% of the 
number of desktop printers through the increased 
use of Multifunction Devices. 
Battery / Toner & Cartridge / Mobile Phone Recycling 
Since 2005 Hertz has set up Battery Collection 
Points throughout the Dublin facility for staff 
members to dispose of batteries used in work 
related equipment, e.g. headsets, and also from 
home. Batteries are sent to a recycling facility in 
Ireland where many of the components are recov-ered 
and used to manufacture new batteries. 
The remaining parts, lead and sulfuric acid, are 
used to make new lead plates, laundry detergent, 
and glass. 
Used toners and cartridges are sent to a local 
children’s hospital for recycling and the money 
is used to help purchase much needed 
equipment. 
In 2007, the following energy initiatives 
resulted in a reduction in energy consumption 
of 284,000 kWh in Electricity. 
Glazing - Solar Reflectance Treatment 
3M Scotch tint Window film to reduce the solar 
warming and enhance the comfort level of 
employees. This low-emissive film reduces solar 
heat transmission by as much as 57% and 
reduces heat loss in the cooler months by as 
much as 20%. 
Hertz installed a BMS within the Dublin facility 
to control, monitor and manage the ventilation, 
cooling, heating and lighting installed in the 
building so that environment is optimized and 
any issues or breakdowns are highlighted. 
Continual education program to employees 
detailing interesting facts related to environ-mental 
information. 
The Dublin facility has renewed its annual 
participation in “Winter Peak Demand Reduction 
Scheme.” This program, which was launched 
by the Irish Electricity Supply Company - ESB 
National Grid, rewards companies who reduce 
their electricity consumption/carbon footprints 
during the peak demand hours of 5-7pm (week-days) 
during the winter months of November 
7 Europe through February.
The Hertz Licensee in Iceland recently became 
the first company to offer fully hydrogen-powered 
cars for rent. 
In 2010, our Service Center was ISO 14001 
certified. The Hertz Licensee in Sweden has been 
ISO 14001 certified since 2002 and the Hertz 
Licensee in Finland has been ISO 14001 certified 
since 2007. 
In addition, in 2008 the Sweden Licensee was 
voted the most environmental friendly car rental 
company for the third year in a row by The Swed-ish 
Association of Green Motorists. In fact, in 
2008 Hertz opened Sweden’s first green car 
rental location at Stockholm-Arlanda Airport. The 
green location only offers environmentally friend-ly 
cars. These cars have passed the require-ments 
for environmentally friendly cars according 
to the Swedish Road Administration. Fleet man-agement 
and administration, as well as premises 
and suppliers are also environmentally friendly. 
At the Green Location, customers are offered a 
short environmental training program before and 
after the rental. The Hertz sales representative 
informs the customer about emissions, choice of 
fuel, tires and ecodriving. The Green Location is 
adapted for the physically challenged, and hand 
controls are offered at no additional cost. 
In 2008, Hertz UK agreed to a 12-month green 
tariff contract with the energy supplier, EON, to 
provide over 900,000 kWh of electricity. This 
contract requires EON to generate an equivalent 
unit of power from a renewable resource such as 
wind turbines, hydro and biomass fired power 
stations. Hertz’s commitment to purchasing from 
a green tariff is helping to drive the development 
of renewable energy technologies within the UK. 
In the Netherlands, Hertz is the only car rental 
company that now offers cars that use Com-pressed 
Natural Gas (CNG). 
During the first quarter of 2009 Hertz introduced 
electric city scooters to its rental fleet in Amster-dam, 
Netherlands. The Hertz city scooter is CO2 
neutral. With a maximum speed of 35 kilometers 
an hour it has a total range of 50 kilometers on 
a single charge. It can easily be re-charged by 
simply using a standard electrical socket. Hertz 
electric scooters are also available in Madrid in 
Spain where Hertz was the first general-use car 
rental company to add electric scooters to their 
fleet. 
8 Europe
Australia/New Zealand 
Hertz New Zealand offers its customers a carbon 
calculator to allow potential renters to determine 
their carbon footprint for various car makes and 
models. 
Hertz New Zealand has secured the Enviro 
Bronze Accreditation from Qualmark, the official 
quality measurement agency of New Zealand’s 
tourism industry. This rating system recognizes 
the commitment of tourism companies to prac-tices 
including energy efficiency, conservation 
initiatives, waste management, water conserva-tion 
and community activities. 
More than 85% of the Hertz New Zealand corpo-rate 
fleet now meets the Euro 4 standard, which 
is currently the most stringent benchmark used. 
The balance of the fleet meets the Euro 3 
standard. Hertz also is well advanced in its 
introduction of diesel fueled Toyota Prado 4WD 
vehicles throughout New Zealand, and expects 
to complete the upgrade program by April 2010. 
All of Hertz New Zealand’s commercial printing 
needs are done at printers that are certified by 
the Forestry Stewardship Council (FSC) under 
their chain-of-custody certification. This third 
party certification ensures that products only 
from an FSC certified forest are used. FSC sets 
high standards that ensure forestry is practiced 
in an environmentally responsible, socially ben-eficial, 
and economically viable way. 
A formal recycling program is in place at Hertz 
Head Office in Christchurch for products such 
as paper, plastics, glass, cardboard, aluminum 
cans and green organics. Our waste management 
vendor collects and recycles the products. In 
other parts of New Zealand 91% of branches 
have a formal recycling program to deal with 
recyclable materials from vehicles and general 
branch operations. The products are either taken 
to a local recycling depot, placed in recycling 
bins or provided to a recycling contractor. 
9 Australia/New Zealand
South America 
In Brazil most of Hertz’s fleet is flex fuel capable of 
using alcohol or gasoline. In addition, Hertz modi-fies 
its vehicles for leased fleet customers to use 
Liquefied Natural Gas. 
10 South America

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Green initiatives test

  • 1. Green Initiatives at The Hertz Corporation.
  • 2. Corporate Social Responsibility and Sustainability are important issues for The Hertz Corporation and its employees, customers and key stakehold-ers. As a car and equipment rental business, many of our processes and operations impact the environment. Given the nature of these indus-tries, Hertz takes its role as a steward of the envi-ronment seriously and has established a Sustain-ability Program which acts as the cornerstone of the Company’s environmental commitment. Dedicated to minimizing the impact of its opera-tions on the environment, Hertz enacted a proac-tive Sustainability Program which enables world-wide operations to strive for consistently sound environmental behavior. The objectives of Hertz’s Sustainability Program are based on principles of preventing and minimizing environmental impact from its operations and promoting continuous improvement of the program, with the overall goals being: The conservation of natural resources by minimizing the use of non-renewable materials, utilizing recycling services and implementing energy conservation practices. Utilization of sustainable or recycled products and packaging wherever feasible. Regular review of operations and programs to reduce waste and increase the efficient use of resources. Provide customers with product and service options which promote sustainability objec-tives. Additionally, Hertz has defined management’s responsibilities in relationship to its Sustainability Program and, through increased awareness, ad-vocates for employee, customer and stakeholder involvement. To ensure its program continually evolves, the Company: Has established a process of ongoing review and analysis as the basis for continual improve-ment of its Sustainability Program. Adjusts its program to comply with new regula-tory requirements and to adopt best practices. Makes available, to employees, customers and other stakeholders, annual updates regarding its sustainability strategies and progress. Annually reviews and, when needed, adjusts its Sustainability Policy and Programs. Executive Summary 2 Executive Summary
  • 3. Hertz is the only rental car company to have its CEO endorse the “CEO Climate Policy Recom-mendations to G8 Leaders.” The policy signed by 100 CEOs and presented to Prime Minister Yasuo Fukuda of Japan on June 20, 2008, details how best to manage climate change after the Kyoto Protocol expires in 2012. This document was prepared in collaboration with the World Business Council for Sustainable Development and the Pew Center on Global Climate Change. Hertz offers The Green Collection, which is a group of pre-selected vehicles that are fuel efficient and environmentally friendly. We have more than 35,000 vehicles that are reservable by specific make and model, including 5,000 hybrids. These cars have an EPA highway fuel efficiency rating of 27 miles or more per gallon (based on the latest Fuel Economy Guide). Hertz also offers Connect by Hertz, a car sharing company that provides members the convenience of a car while shifting the fixed costs of car ownership to pay-as-you-go costs. Members are provided access to a fleet of vehicles distributed over a neighborhood or city with insurance, gasoline, maintenance and cleaning included in the membership usage charges. In addition to encouraging the use of mass and alternative transportation options; for every car sharing vehicle on the road, up to fourteen personal vehicles are taken off the streets. Hertz will be introducing the Nissan Leaf to our fleet in early 2011. The Leaf is an all electric lithium ion powered midsized hatchback that produces zero emissions. The Nissan Leaf has received numerous awards include the Green Car Vision award from Green Car Journal. Hertz will also be working with Nissan to develop the neces-sary infrastructure to support these vehicles. In 2009, Hertz partnered with OMI Industries, to use their Fresh Wave IAQ product to neutralize odors in its rental fleet. Unlike other solutions on the market that merely mask odors, Fresh Wave IAQ completely neutralizes odors using only natural ingredients. Comprised of natural plant extracts, the products are biodegradable and non-toxic making it a true green product. In 2008, Hertz undertook a number of initiatives to manage and reduce energy usage at its loca-tions in North America and Europe. Initial efforts have focused on Quick Hitters that are energy initiatives that can immediately address interior/ exterior lighting, HVAC, and process loads (car wash, vacuum systems). Examples include HVAC Thermostat controls, LED exit signs, lighting occupancy controls, photocells, and time clocks. Worldwide 3 Worldwide
  • 4. As we rollout out new brand image and update our facilities, Hertz is dedicated to minimizing our impact on the environment by utilizing sustain-able products and methods with the following attributes: Optimize energy performance – LED or fluorescent lighting, solar glass, solar shades Water use reduction – low flow faucets Energy Star Rated equipment and appliances Low emitting materials – low or no VOC finishes such as paint, adhesives, grout, and caulk, and minimizing the use of chrome metal Recycled content finishes – porcelain tile, carpet tile, rubber flooring, wall covering, acoustical ceiling tile, and furniture Forest Stewardship Council – certified wood from sustainably managed forests Daylight and views – addition of glass to optimize natural light and outdoor views Native plantings – regional plants that are non-evasive In collaboration with the developer of our Nev-erLost navigation system and Greenopia, Hertz now has an eco-friendly guide to green busi-nesses in five major cities – Chicago, Dallas, Los Angeles, New York City and San Francisco Bay area. The Greenopia feature on NeverLost offers eco-friendly listings that have been analyzed by Greenopia according to their level of commitment to environmental initiatives. Ratings are indicated by one to four Green Leaf Awards and all compa-nies must meet minimum qualifying standards to be listed. Hertz has rolled out a Work At Home program for our reservation agents. This means 385 agents no longer commute to our Oklahoma and Mobile reservation centers. As result, Hertz has reduced our CO2 emissions by 160 metric tonnes. Since 2004, Hertz has contracted with Re-demtech to handle the disposal, through either resale or recycling, of our electronic (computer) equipment at all of our American facilities. Redemtech has a zero landfill policy and a zero export policy. Since the inception of this program 891,000 pounds of electronic equipment, 34,225 pounds of lead, 8 pounds of arsenic, 51 pounds of cadmium, and 12 pounds of mercury have been kept out of landfills. Hertz is an “Energy Star Partner” in the USEPA Energy Management Program. As a partner, we set goals and standards for our buildings and the office equipment we purchase. Energy Star compliant office equipment including copiers, fax machines, and computers are specified for all Hertz facilities nationwide resulting in energy savings across the country. Our equipment rental division has implemented a zero tolerance idling policy to eliminate un-necessary engine idling and reduce air pollution. Our truck drivers are required to turn off their engines upon stopping at their destination, and equipment operators must not idle their equip- North America 4 North America
  • 5. All of our commercial printing needs are done at printers that are certified by the Forestry Stew-ardship Council (FSC) under their chain-of-cus-tody certification. This third party certification ensures that these companies utilize products only from an FSC certified forest. FSC sets high standards that ensure forestry is practiced in an environmentally responsible, socially beneficial, and economically viable way. Hertz’s design standards include the installation of automatic car washes that recycle 80% of wash water. Hertz has banned the use of chlorinated solvents for many years at our maintenance facilities. All used oil is collected by national vendors and recycled or re-refined offsite. In 2009, more than 790,000 gallons of used oil were collected and recycled from our equipment and car rental facilities in North America. More than 500,000 gallons of the used oil is re-refined and processed into clean, clear, reusable premium base oil. The remainder of the oil was recycled through pro-cessing into an on specification used oil fuel for ment for any period longer than 5 minutes. Our drivers are trained in this policy annually. In December 2008, Hertz initiated a Nap Time Program that shuts down all field monitors on desktop computers after 3 minutes of inactivity. This energy saving initiative affects thousands of computers in the United States. Hertz donated $1 million to the United States National Parks Foundation in 2007/2008. During 2002-2003, Hertz undertook a lighting replacement project at Headquarters that replaced the old bulbs with more energy efficient non-toxic lighting. A similar program was recent-ly completed at our Oklahoma City facilities. Formal recycling programs are in place for corrugated paper wastes and white paper at our Oklahoma City and Park Ridge Headquarters. Since its implementation in mid-2003, the recy-cling program at the Oklahoma City facilities have contributed to saving approximately 20,000 trees and 4,700,000 kilowatts of energy. Our program also saves countless gallons of water and de-creases air pollution as well as landfill space. In 2007, our Oklahoma City location was recognized as a leader in recycling for its achievements and continuous efforts by our recycling vendor. Hertz purchases 100 percent recycled, chlorine free paper products from our national janitorial supply vendor, including paper towels, tissues and napkins. Almost all of the these products meet the rigorous EcoLogo standards which include minimum requirements for recycled paper, including post consumer content, sustain-able forestry, zero chlorine use, waste reduction, energy consumption, and air emissions. In summary, the EcoLogo certifies that the paper products we use are made with the efficient use of energy and fibers, with minimal environmental impacts from processes, chemicals, by-products, and emissions/discharges. All paper used in Hertz’s manual and licensee rental agreements is recycled paper having a content of 50% wastepaper/30% post consumer waste. Hertz rental jackets are printed on recycled paper having a post consumer content of 10%. 5 North America
  • 6. the residual fuel market. Re-refining reduces greenhouse gases and heavy metal emissions, while reducing our dependency on foreign oil. In addition, Hertz Equipment Rental utilizes USEPA certified waste oil heating systems to heat the shop areas at 42 of its northern climate locations. In Canada, Hertz purchases re-refined oil for its car rental fleet. The parts and brake cleaner fluids at our facilities are also recycled by our vendor. In 2009, over 14,200 gallons of petroleum solvent were collected and recycled from our facilities. Hertz uses Bradley Systems’ RTX#9 general vehicle cleaner at all of its car rental operations. Dubbed “America’s first ‘Zero-Toxic’ Cleaner,” it has no ozone depleting, greenhouse gas, or global warming chemicals, and is biodegradable in water. For Hertz Equipment Rental Corporation facili-ties, Hertz and Bradley created Bradley’s Plus degreaser, an aggressive cleanser that has the same environmentally friendly attributes as the RTX#9 cleaner used in the company’s car rental operations. Hertz and Bradley created a closed-loop re-fill program for Hertz’s cleaning solutions with Bradley picking up the empty barrels when they deliver new cleaning solution. All Hertz Equipment Rental locations are equipped with digital programmable thermostats that adjust HVAC systems accordingly during off hours. These units save an average of 5 to 7% of energy consumption annually. 6 North America
  • 7. Europe Our Service Center in Dublin won the Swords Fingal Chamber of Commerce Environmental Award for 2007 for minimizing environmental im-pact with respect to waste management, energy awareness, light and temperature controls, and health and safety culture. Specific programs that led to this award are as follows: Waste Disposal/Recycling/Composting Initiative In 2009, 48 tonnes of paper and cardboard and 3.5 tonnes of waste electronics were recycled. In ad-dition, 6.5 tonnes of waste were composted and 9 tonnes of other recyclable material were collected for offsite recycling. Multi-function - Printer/Copier Devices After a strategic review of printing requirements, Hertz Dublin reduced by more than 60% of the number of desktop printers through the increased use of Multifunction Devices. Battery / Toner & Cartridge / Mobile Phone Recycling Since 2005 Hertz has set up Battery Collection Points throughout the Dublin facility for staff members to dispose of batteries used in work related equipment, e.g. headsets, and also from home. Batteries are sent to a recycling facility in Ireland where many of the components are recov-ered and used to manufacture new batteries. The remaining parts, lead and sulfuric acid, are used to make new lead plates, laundry detergent, and glass. Used toners and cartridges are sent to a local children’s hospital for recycling and the money is used to help purchase much needed equipment. In 2007, the following energy initiatives resulted in a reduction in energy consumption of 284,000 kWh in Electricity. Glazing - Solar Reflectance Treatment 3M Scotch tint Window film to reduce the solar warming and enhance the comfort level of employees. This low-emissive film reduces solar heat transmission by as much as 57% and reduces heat loss in the cooler months by as much as 20%. Hertz installed a BMS within the Dublin facility to control, monitor and manage the ventilation, cooling, heating and lighting installed in the building so that environment is optimized and any issues or breakdowns are highlighted. Continual education program to employees detailing interesting facts related to environ-mental information. The Dublin facility has renewed its annual participation in “Winter Peak Demand Reduction Scheme.” This program, which was launched by the Irish Electricity Supply Company - ESB National Grid, rewards companies who reduce their electricity consumption/carbon footprints during the peak demand hours of 5-7pm (week-days) during the winter months of November 7 Europe through February.
  • 8. The Hertz Licensee in Iceland recently became the first company to offer fully hydrogen-powered cars for rent. In 2010, our Service Center was ISO 14001 certified. The Hertz Licensee in Sweden has been ISO 14001 certified since 2002 and the Hertz Licensee in Finland has been ISO 14001 certified since 2007. In addition, in 2008 the Sweden Licensee was voted the most environmental friendly car rental company for the third year in a row by The Swed-ish Association of Green Motorists. In fact, in 2008 Hertz opened Sweden’s first green car rental location at Stockholm-Arlanda Airport. The green location only offers environmentally friend-ly cars. These cars have passed the require-ments for environmentally friendly cars according to the Swedish Road Administration. Fleet man-agement and administration, as well as premises and suppliers are also environmentally friendly. At the Green Location, customers are offered a short environmental training program before and after the rental. The Hertz sales representative informs the customer about emissions, choice of fuel, tires and ecodriving. The Green Location is adapted for the physically challenged, and hand controls are offered at no additional cost. In 2008, Hertz UK agreed to a 12-month green tariff contract with the energy supplier, EON, to provide over 900,000 kWh of electricity. This contract requires EON to generate an equivalent unit of power from a renewable resource such as wind turbines, hydro and biomass fired power stations. Hertz’s commitment to purchasing from a green tariff is helping to drive the development of renewable energy technologies within the UK. In the Netherlands, Hertz is the only car rental company that now offers cars that use Com-pressed Natural Gas (CNG). During the first quarter of 2009 Hertz introduced electric city scooters to its rental fleet in Amster-dam, Netherlands. The Hertz city scooter is CO2 neutral. With a maximum speed of 35 kilometers an hour it has a total range of 50 kilometers on a single charge. It can easily be re-charged by simply using a standard electrical socket. Hertz electric scooters are also available in Madrid in Spain where Hertz was the first general-use car rental company to add electric scooters to their fleet. 8 Europe
  • 9. Australia/New Zealand Hertz New Zealand offers its customers a carbon calculator to allow potential renters to determine their carbon footprint for various car makes and models. Hertz New Zealand has secured the Enviro Bronze Accreditation from Qualmark, the official quality measurement agency of New Zealand’s tourism industry. This rating system recognizes the commitment of tourism companies to prac-tices including energy efficiency, conservation initiatives, waste management, water conserva-tion and community activities. More than 85% of the Hertz New Zealand corpo-rate fleet now meets the Euro 4 standard, which is currently the most stringent benchmark used. The balance of the fleet meets the Euro 3 standard. Hertz also is well advanced in its introduction of diesel fueled Toyota Prado 4WD vehicles throughout New Zealand, and expects to complete the upgrade program by April 2010. All of Hertz New Zealand’s commercial printing needs are done at printers that are certified by the Forestry Stewardship Council (FSC) under their chain-of-custody certification. This third party certification ensures that products only from an FSC certified forest are used. FSC sets high standards that ensure forestry is practiced in an environmentally responsible, socially ben-eficial, and economically viable way. A formal recycling program is in place at Hertz Head Office in Christchurch for products such as paper, plastics, glass, cardboard, aluminum cans and green organics. Our waste management vendor collects and recycles the products. In other parts of New Zealand 91% of branches have a formal recycling program to deal with recyclable materials from vehicles and general branch operations. The products are either taken to a local recycling depot, placed in recycling bins or provided to a recycling contractor. 9 Australia/New Zealand
  • 10. South America In Brazil most of Hertz’s fleet is flex fuel capable of using alcohol or gasoline. In addition, Hertz modi-fies its vehicles for leased fleet customers to use Liquefied Natural Gas. 10 South America