4. TBG, LLC Partial Client List ARTIS, Inc. Academy of Engineering & Green Tech. AmeriCorps Asnuntuck Community College BEACON BMA Marketing Bombardier Aerospace Capital Community College Carris Reels CEG Network, LLC Central Connecticut State University (CCSU) Central Maine Community College Connecticut Academy of Science & Engineering Connecticut Business and Industry Association (CBIA) Connecticut Center for Health Connecticut College of Technology CT Department of Children & Families CT Department of Environmental Protection (DEP) CT Department of Mental Health CT Department of Public Health CT Department of Public Safety City of New Britain, Mayors Office City of New Britain, Public Works Connecticut Housing Finance Authority (CHFA) Connecticut Pre-Engineering Program (CPEP) Connecticut Sexual Assault Crisis Services (CONNSACS) Cuno Manufacturing Connecticut Women’s Education & Legal Fund (CWEALF) Diversified Administration, Inc. Fiscal Dynamics Forensic Accounting Gateway Community College Heritage Hall Healthcare for the Elderly Holyoke Community College These fine organizations and others have experienced our success in helping them grow and prosper. H.P. Hood & Company ITW Highland Kaman Aerospace Kell-Strom Manufacturing LEGO MDC Millennium Institute MK Network, LLC National Science Foundation Naugatuck Valley College NORCO, Inc. Orion Specialty Insurance Co. PTR Manufacturing RMS Electrical Contractors St. Joseph College SellMore Marketing Stanley Tools State of Connecticut Agencies STR Manufacturing Sullivan Paper The Small Business Network (TSBN) Three Rivers Community College Torrington Company Town of Suffield Connecticut Trumpf, Inc. Tunxis Community College Tyco Industries United States Coast Guard Academy University of Bridgeport University of Hartford University of Missouri University of New Haven Wood Group Pratt & Whitney

6. John Birch, CPBA, CPVA, CAIA TriMetrix Certified In 1997, John founded The Birch Group LLC, a consulting organization specializing in strategic/project planning, organizational effectiveness and training, business success coaching, as well as teambuilding and conflict resolution. The Birch Group’s clients include The State of Connecticut, The City of New Britain, various insurance companies, Aerospace and other manufacturing companies as well as many New England colleges, non-profit organizations and municipalities. The measure of his effectiveness is evident by the number of repeat customers who use John’s expertise for training and addressing a variety of organizational issues. John’s philosophy towards organizations is that they become living entities. They grow, thrive or whither on the vine. The way that an organization develops is a direct reflection of management’s ability to plan and constantly nurture. John understands the urgency of developing a highly skilled and motivated workforce to meet the competitive and financial pressures of today’s global economy and changing workforce demographics. All consulting programs, seminars, and coaching are specifically designed to improve productivity and efficiency while tapping the inherent potential of employees. Participants are able to immediately use acquired skills and knowledge in the workplace. John is also a member of the Corporate Coaching Center. His coaching skills enable him to reinforce learning and to significantly improve the high performer’s learning curve. The tools that John utilizes in his seminars and consulting engagements are both cost effective and designed to meet the needs of large, medium-sized and small companies and organizations. Some of the tools that John utilizes to improve teamwork and organizational effectiveness are:  DISC© Behavioral Profiles  Managing for Success©  Personal Insights, Attitudes and Values©  360° Feedback Profiles  Organizational Effectiveness Surveys and Profiles  Customer Satisfaction Surveys and Profiles  TriMetrix©.  Human Synergistic Survival Series© John spent over 25 years in a succession of corporate strategic/expense planning, sales and operational management positions. His management experience includes managing strategic planning, human resources, expense planning/management, operational services, financial reporting and sales. John graduated with honors from Central Connecticut State University. He has received his prestigious Professional Behavioral Analyst, Values, Attributes and TriMetrix Certifications and has done significant post-graduate work in management and organizational behavior. John has had additional intensive training in management/organizational effectiveness, strategic/project planning, teambuilding, total quality management, group facilitation and business success coaching. The Birch Group, LLC is a member of the Connecticut Better Business Bureau, Connecticut Technology Council, the Bristol Chamber of Commerce and The Worldwide Association of Business Coaches (WABC).

7. Developing Your Leadership and Top Performing Employees Most CEO’s and business owners recognize that their most valuable asset and leading competitive advantage is the “right people in the right jobs.” However, many of these same executives will clearly state that while they are willing to readily invest in improving and maintaining their physical plant and equipment, they are less willing to invest in improving the efficiency and effectiveness of their management staff, top performers and emerging leaders. In order to merely survive in today’s rapidly changing and highly competitive markets, executives need extraordinary results from ordinary people. For all employees, including your top performers, productivity is a direct reflection of their relationship with their immediate managers. Companies also need to constantly look to increase revenue and decrease costs. To do this, organizations need to tap the inherent potential of each employee, in particular their leadership. It has been proven that companies that strongly support leadership development, out perform those that don’t by 35%. Effective leaders, as well as top performers in organizations, are looking for development opportunities to improve their skills and interactions. When an organization fails in this regard, those employees will look for opportunities elsewhere. Rather than rely on one day canned seminars from national training organizations, effective training programs are well planned and developed around the company’s strategic goals, organizational values and specific needs. Leadership programs should include elements of: strategic planning and goal setting, behaviors and behavioral diversity, communications, change management, conflict resolution, high performing team building, time and productivity management, delegation and coaching skills. One-on-one business success coaching is the next most important and logical step to reinforce the learning experience. Results clearly show that most people retain approximately 30% of their training over a six-month period. However, with effective one-on-one coaching, the learning curve is significantly reduced and training retention improves to 88%. Weekly coaching sessions should include elements of how training is utilized on the job. Positive effects from coaching are sustained over the long term. There is a clear indication that the average return on an effective training and coaching program is approximately 529%. Thus, for every $20,000 spent, the return is well over $100,000. Therefore, your investment in a well planned training and coaching program will have direct effects to your revenues, profitability and employee retention. The Birch Group can work with you in developing an effective training program that includes one-on-one coaching to ensure that your top performers and managers can maximize their potential. Contact us today at 860-229-1225 or email [email_address] for a no cost discovery session so that we can help your organization grow and prosper! Copyright 2004 – The Birch Group, LLC