On course-spring-2011

Developing Advantage

On Course Guide
Spring/Summer 2011

Management and People Development
IT and Computing
Technology
Project and Risk Management
Systems Engineering

BUSINESS
COURSES
Choose from over

Courses

New dates and courses. Learn more inside >
In partnership with PTS

Training Courses

Developing Individual Advantage by taking
learning and development to new heights.

Want to develop advantage from training?
Welcome to the guide that puts you on course.
This latest Thales Training & Consultancy On Course Guide, offers over 100 training courses to
put you and your people up there with the best. Courses are delivered at our training centre or at a
venue of your choice for our in-company training option. Our expert consultants can also develop
your bespoke learning and development programme from scratch.

Choose from our diverse range of courses designed and delivered by experts to help develop
advantage in the critical business areas of leadership, management and people development,
IT, technology, project and risk management and systems engineering.

From the company that thinks about your needs
Thales Training & Consultancy is a highly established training services company based in Crawley.
We help companies to develop advantage through learning and development. Uniquely, we do
this by starting from the customer’s point of view by learning about their business goals, then
develop the training solutions that are right for them.

To discuss your training needs further contact Sarah Harvey on 0800 313 4743.

Top flight training solutions for developing business advantage.
We provide a range of services to deliver the exact learning solutions you need to develop advantage
for your people and organisation.

Training Courses Supply Management Bespoke Services Managed Services

Developing Individual Advantage Developing Procurement Developing Organisational Developing Commercial
by taking learning and Advantage by widening your Advantage through tailor-made Advantage through total
development to new heights. access to the best available learning and development 360° management of your
courses. solutions. training function.

0800 313 4743 thales-trainingconsultancy.com

Thales Training & Consultancy 3

Our leading industry credentials Our training centre Just think of all the advantages...
Thales Training & Consultancy provides Our state of the art, purpose built training centre
accredited training supported by leading in Crawley makes everyone feel welcome
professional bodies, including: and ready to learn. Courses are delivered in
a relaxed environment, by expert, business
Association for Project Management trainers, passionate about their subjects. During
your time with us you will be provided with a
The APM is Europe’s largest professional body
high quality lunch and refreshments throughout
Individual
for project management. Now you can benefit Advantage
from these high standards by attending our the day. Conveniently located just off junction 10
APM accredited courses, that provide valued of the M23, there is plenty of free parking for
qualifications. all delegates.

PRINCE2® Improved knowledge
We now deliver the PRINCE2® foundation We’re easy to find and prospects for course
attendees
and practitioner courses. Gain both
qualifications through our range of training Our training centre is located in Crawley,
courses including our residential and non near Gatwick, close to Junction 10 of the
M23 and close to Three Bridges and Crawley
residential options.
train stations. We also provide a free pick up
Organisational
service from Three Bridges station. Advantage
MSP®
We deliver MSP® foundation and practitioner
accredited courses to meet your project
management learning requirements.
Get in touch Organisational
Advantage
Institute of IT Training Call Sarah Harvey today.
As an accredited IITT provider, we meet
their high standards for IT training through P 0800 313 4743
low delegate numbers per course, 3 months W thales-trainingconsultancy.com
post-course support and expert trainers E traininginfo@thalesgroup.com An increased knowledge
with in-depth knowledge in a range of T twitter.com/ThalesTraining pool for best practice in your
IT packages. B blog.thales-trainingconsultancy.com organisation

Institute of Leadership & Management
As an ILM Recognised Provider for the
Thales ILM Development Programme, choose
4 days training from our range of 30 different
management and leadership courses and new
skills focused packages. Sucessfully complete
the programme and you will benefit from 6 Commercial
months associate ILM membership. In addition,
Advantage
we are an ILM Approved Centre for ILM
Awards 2, 3, 4 and 5.

Greater in-house expertise
and productivity to give you
a business edge


To book 0800 313 4743 thales-trainingconsultancy.com

Management and People Development Courses

Maximise business Best Seller

Developing a Strategic thinking Finance for the non
successful business skills financial manager
strategy Is it right for me? Is it right for me?
Is it right for me? This course has been specifically designed This course is designed for managers and
for managers and/or leaders who wish to professional staff who use management
This three-part programme is designed to
develop their strategic thinking skills and and other financial reports in their work,
support those responsible for providing
move their part of the organisation forward but who have not had any formal training
strategic leadership to their organisation.
in a coherent way. This course will help in accounting concepts.
The programme is delivered as group
you identify which activities are tactical,
coaching, using real business issues and What will I get out of it?
developing real business plans throughout. operational or strategic.
l Learn to read and interpret financial
What will I get out of it? What will I get out of it? information
l Ability to define ‘strategy’ and its value Learn to effectively use and interpret
l The ability to identify the leader’s role with l

to the organisation basic financial tools
respect to people, products and profit
l Ability to recognise the stages in the Learn to use the information acquired to
l Develop a successful business strategy l

strategic thinking process improve yours and your organisation’s
to communicate and implement across
your organisation l Ability to describe the benefits of having performance
a clear vision l Develop an overview of business finance
l Ability to identify how to use strategic
Dates: thinking to effectively manage self and
08 Sep 11 others Dates:
22 Sep 11 11 - 12 Apr 11 10 - 11 Oct 11
13 Oct 11 Date: 01 - 02 Jun 11 07 - 08 Dec 11
Price: £1500 Duration: 3 days 13 Sep 11 03 - 04 Aug 11
Each course has 3 dates spread over 6 weeks Price: £395 Duration: 1 day Price: £720 Duration: 2 days

Maximise business
Essential networking Creating sales Negotiation skills
skills opportunities in business Is it right for me?
Is it right for me? Is it right for me? This course is designed for managers or
professional staff who are required to
This one day strategic business networking This practical course is specifically
negotiate and influence others to achieve
course will benefit anyone who needs to designed for non-sales individuals who
results in the workplace. It looks at how to
expand their network within a business offer additional products or services as
deal with every stage of a negotiation from
setting. The course will demystify the art part of their job role. If you are new to
preparation to closing. You will get the
of networking and clarify how to the concept of ‘sales’ or need a refresher,
opportunity to learn and practice the skills
communicate effectively. this course will enhance essential
needed to create win-win outcomes.
behavioural and communication skills.
What will I get out of it?
l Develop your business and social networks What will I get out of it?
l Prepare effectively for all types of
Build your confidence to approach people
l Apply relationship building techniques to
l
negotiation
in a business setting a sales discussion
l Set negotiation objectives and identify
Choose from a variety of tools and
l Learn how to listen and ask questions to
l
what can be traded
techniques to personalise your approach uncover opportunities
l Improve assertiveness and influencing
to networking l Demonstrate key skills used on the
skills
telephone to introduce new or additional
products/services l Use appropriate strategies and tactics
to achieve the best results
Dates: Dates:
04 Jul 11 04 - 05 Jul 11 Dates:
29 Sep 11 28 - 29 Sep 11 26 - 27 Apr 11 04 - 05 Oct 11
05 Dec 11 05 - 06 Dec 11 05 - 06 Jul 11 06 - 07 Dec 11
Price: £395 Duration: 1 day Price: £720 Duration: 2 days Price: £720 Duration: 2 days

Take Advantage NOW. To book a course or discuss your training needs, contact Sarah Harvey on 0800 313 4743.
Follow us on twitter.com/ThalesTraining or visit thales-trainingconsultancy.com




Maximise business
Managing difficult Managing meetings
discussions with impact
Is it right for me? Is it right for me?
Do you worry about how to give negative
feedback or deal with performance issues?
Flexible Do your meetings include: agendas that are
muddled or overcrowded? Agenda points
Are you concerned about giving bad news?
Our difficult discussions course is designed
to give you the skills, knowledge and
learning that change during the meeting? People
attend irregularly or are often late? If this
describes any of the meetings that you
confidence to tackle these scenarios in a attend, this is the course for you.
productive way.
What will I get out of it? New management and l Identify different types of meetings and
l You will be able to list the communication people development their uses
skills necessary to give successful Make meetings shorter, more focused
shorter course options
l

feedback in difficult situations and productive
l Describe the preferred behavioural style l Develop a concise checklist for planning
for giving feedback and preparing meetings
l State the most appropriate influencing For more details call l Write an agenda according to the type
technique to use in your situations
Sarah Harvey today of meeting

on 0800 313 4743
Dates:
Date: 16 May 11 12 Sep 11
06 Sep 11 18 Jul 11 17 Nov 11
Price: £395 Duration: 1 day Price: £395 Duration: 1 day

Maximise business
Powerful presentations Doing business with Building and leading
using PowerPoint the French high performance teams
Is it right for me? Is it right for me? Is it right for me?
This course is designed for inexperienced This course is designed for people who work This course is designed for managers and
or novice presenters, who wish to build their across geographical frontiers in international team leaders who want to be more dynamic
confidence in delivering presentations to projects or who work for companies with in their approach to building and leading
groups. It will focus on improving personal international locations or customers. their team.
style as well as improving the style of
PowerPoint slides to deliver more impact. What will I get out of it? What will I get out of it?
l Define ‘culture’ and explain its effect upon l Identify what people need from a high
What will I get out of it? intercultural relationships performing team
l Understand how your presentations l Describe how the history, art, education, l Identify what a leader needs to build and
impact on an audience cuisine and geography of France have manage a high performing team
l Plan and deliver a clear structure for played their part in shaping its culture l Use techniques to guide your team
your presentations l Avoid many of the faux pas in conversation through its stages of evolution
l Improve your delivery style and personal relationships when doing l Apply skills and techniques to improve
l Appreciate how PowerPoint can be used business with the French individual and team performance
to create impact when presenting l Use common courtesies and basic l Identify team roles and the impact on
manners expected by the French how teams perform
Dates:
15 Apr 11 Dates: Dates:
13 Jul 11 04 - 05 Jul 11 06 - 07 Apr 11 10 - 11 Oct 11
17 Oct 11 10 - 11 Oct 11 11 - 12 Jul 11 07 - 08 Dec 11

Save 5% when you book more than one person from the same organisation on the same management
and people development course. Call Sarah Harvey today on 0800 313 4743 for more details.




Build my team
Recruitment and Managing remote Coaching skills
selection interviewing teams Is it right for me?
Is it right for me? Is it right for me? Most people learn how to do their jobs
This course is designed to provide ‘on-the-job’. Coaching supports this, but
This workshop is designed for middle
managers, supervisors or HR professionals the learning is planned to bring about a
and junior managers who run teams that
with the techniques for successful selection specific result. Development of staff is now
are spread over more than one location,
interviewing. To improve confidence, the recognised as one of the key responsibilities
nationally or internationally, and who wish
course gives an opportunity to practise the of line managers, this course will equip
to find ways to enhance teamworking
skills and techniques learnt. your managers with the skills for effective
in these conditions.
coaching.
What will I get out of it? What will I get out of it?
l How to plan and prepare for a selection l Identify key actions to take to manage
interview
l Review the benefits and value of coaching
team performance remotely
Interview and select potential employees
l Identify the coaching process and
l l Implement a communications plan for
with greater confidence techniques
use within the team
Control the interview and use effective
l Practise the key skills required for
l l Allocate tasks to team members to build
questioning techniques to gain a better effective coaching
a culture of teamworking across the
understanding of the interviewee different locations l Develop personal action plans for
improvement
l Know how to involve your team members
in planning team activities
Dates: Dates:
18 - 19 May 11 Dates: 08 - 09 Jun 11 27 - 28 Oct 11
05 - 06 Sep 11 23 Jun 11 01 - 02 Aug 11 01 - 02 Dec 11
06 - 07 Dec 11 11 Oct 11 21 - 22 Sep 11
Price: £720 Duration: 2 days Price: £395 Duration: 1 day Price: £720 Duration: 2 days

Employee loyalty Build relationships Best Seller

Leading employee Leading with Building positive
engagement emotional intelligence relationships
This workshop is suitable for leaders and This course is designed for experienced This course is designed for managers or
managers at all levels who need to learn managers and leaders who have identified professional staff who need to build positive
approaches and tools for increasing the the importance of emotions in the effective relationships with others.
engagement of those they lead. leadership of people and organisations.
What will I get out of it? What will I get out of it? l Analyse the effects of their behaviour
l Be able to describe the benefits of l Learn how emotionally intelligent you when dealing with others
employee engagement in the realisation are with our test, the MSCEIT l To respond to situations more assertively
of your organisation’s vision and goals l Recognise the four key elements of l Communicate effectively by developing
l Identify the key components of Emotional Intelligence skills, knowledge and attitude to achieve
engagement l Learn a range of skills to build and success
l Link your own vision with the engagement maintain key relationships l Work towards win-win outcomes
you will need to generate to achieve it l Develop an emotionally intelligent ‘culture’
l Plan approaches to maintaining and in your part of the organisation
improving engagement during change

Dates:
Dates: 09 - 10 May 11 12 - 13 Sep 11
10 May 11 Dates: 01 - 02 Jun 11 19 - 20 Oct 11
15 Aug 11 11 - 12 Apr 11 05 - 06 Sep 11 05 - 06 Jul 11 17 - 18 Nov 11
10 Nov 11 22 - 23 Jun 11 07 - 08 Nov 11 11 - 12 Aug 11 12 - 13 Dec 11

Take Advantage NOW. Learn about our new ILM approved skills focused packages and develop
your management and leadership techniques. Contact Sarah Harvey today on 0800 313 4743.




Build relationships
The art of influence Assertiveness - Assertiveness -
and conflict management influencing and developing personal
Is it right for me? managing conflict effectiveness
The programme is an exciting and highly Is it right for me? Is it right for me?
interactive course. Day 1 focuses on
This course aims to build the confidence This course is aimed at those who would
established theory as well as introducing
of the individual in dealing with a spectrum like to improve their personal effectiveness
new techniques. Day 2 focuses on putting
of challenging work situations such as through communication and who have had
those theories and techniques into practice
meetings, delegation and discipline. little or no previous training in assertiveness.
by working with a team of actors on a variety
of approaches with colleagues, suppliers What will I get out of it? What will I get out of it?
and customers. l Define the behavioural styles and their l Recognise and define assertiveness and
What will I get out of it? impact on working relationships its benefits
l Identify your current style and how to build
l Assert your rights in a reasonable and l Explain the differences between
a more proactive and strategic approach responsible manner aggressive, non-assertive and assertive
Identify behaviours that can help or hinder behaviour
Be able to utilise new techniques to
l
l

enhance your influencing skills interactions with others l Have an awareness of why we behave
Give professional feedback to help retain the way we do and when that behaviour
Use listening and questioning skills to
l
l

positive relationships is counter productive, know what to do
identify others’ motivational drivers about it

Dates:
Dates: 08 - 09 Jun 11 19 - 20 Oct 11 Dates:
11 - 12 May 11 03 - 04 Oct 11 01 - 02 Aug 11 28 - 29 Nov 11 13 May 11 21 Sep 11
27 - 28 Jul 11 08 - 09 Dec 11 05 - 06 Sep 11 11 Jul 11 23 Nov 11
Price: £810 Duration: 2 days Price: £720 Duration: 2 days Price: £395 Duration: 1 day

Build relationships Excellence in leadership
Leading with influence Leadership skills
Is it right for me? Is it right for me?
Business professionals who are required
to develop working relationships and
This course is designed for anyone who
leads a team. It is particularly suitable if
In company
partnerships across different functions
and/or organisations.
you are required to lead teams through
times of change and ideal if you wish to
contribute to your business in a more
training
What will I get out of it? strategic way.
Recognise the value of networking and
All our public courses
l

managing relationships within and What will I get out of it?
beyond their organisation l Identify the differences between can be delivered for
Identify and prioritise key relationships managers and leaders
groups of people from
l

essential to their success l Draw up a checklist of leadership qualities
l Become more self-reliant and proactive l Identify whether your time is spent your organisation at a
in initiating and managing working effectively in different levels of leadership
relationships venue of your choice
l Utilise emotional intelligence to improve
l Recognise and work skillfully to influence relations
individuals and groups with different and l Motivate teams to achieve goals
sometimes conflicting frames of reference
Contact Sarah Harvey
Dates:
Dates: 17 - 18 May 11 on 0800 313 4743
01 Jun 11
07 Sep 11
20 - 21 Jul 11
13 - 14 Sep 11
today to find out more
01 Dec 11 28 - 29 Nov 11
Price: £395 Duration: 1 day Price: £720 Duration: 2 days

Read our latest news, tips and techniques. Follow us on twitter.com/ThalesTraining, read our
blog at blog.thales-trainingconsultancy.com or visit thales-trainingconsultancy.com




Management skills
Best Seller

Managing a changing Excellence in Essential
environment management management skills
This practical programme is designed for This course is designed for managers This popular course is designed for newly
managers who need to lead and bring who have experience and prior training in appointed or current line managers who
about change within their organisation. core management skills. The programme have had no formal training for managing
The key models, skills and techniques for is intended to allow delegates to move to people. It provides an overview of the
change are reviewed and discussed. greater depths of understanding and skill in necessary elements to become a
key areas of management. successful manager.
l Apply organisational change models What will I get out of it? What will I get out of it?
to your own organisation l Explain a deeper understanding of their l Identify styles of leadership and review
l Identify and overcome “barriers to role as managers when it is appropriate to use them
change” within your organisation l Develop and use excellent communication l Use appropriate interpersonal skills
l Identify and practise a different approach and influencing skills l Review the planning, prioritising and
to gain staff “buy in” to change l Identify the drivers of their own manager scheduling of work to use time effectively
l Identify the key managerial skills required and negotiate win-win outcomes with them
to successfully implement change l Deal effectively with the causes of poor
performance and lack of motivation
Dates:
Dates: 17 - 19 May 11
13 - 14 Jun 11 12 - 14 Jul 11
19 - 20 Sep 11 Dates: 20 - 22 Sep 11
05 - 06 Dec 11 09 - 10 May 11 12 - 14 Dec 11
Price: £720 Duration: 2 days Price: £720 Duration: 2 days Price: £915 Duration: 3 days

Personal effectiveness
Delegation and 1:1 training Executive assistant
motivation at work Is it right for me? Is it right for me?
Is it right for me? The majority of training in business is Our executive assistant course will help
This course has been designed for not done in the classroom, but on the job! you to take control of your tasks and
managers who want to develop their However, many employees are never shown relationships. You will learn how to improve
delegation skills and to learn how to how to train their colleagues effectively, on the key skills needed for this demanding
positively influence the motivation of others. leading to inefficiency, lost productivity but rewarding role. From assertiveness to
The course focuses on why, when and and increased costs. This course is for managing small projects this course will
how to delegate. It aims to boost your for senior team members who have the cover all you need to succeed.
confidence to delegate. responsibility to train others on elements
of their day-to-day job. What will I get out of it?
What will I get out of it? l Describe how to manage conflicting
What will I get out of it? working styles
l Identify the benefits of delegation for the
individual, the team and the organisation l Understand how people learn differently l List 3 ways to improve your relationship
l State why, when and how we delegate l Identify the most effective way to train with your manager
individuals Explain how to use assertive techniques
l Delegate effectively with confidence l

l Set clear objectives for 1:1 training to improve effectiveness
l Describe key motivators at work
l Adopt a common and systematic l Describe the time management process
l Select from a range of approaches to
approach to 1:1 training Recognise 3 key elements needed for
help motivate others l

effective delegation
Dates:
06 Jun 11
12 Sep 11 Date: Date:
17 Nov 11 25 May 11 03 May 11
Price: £395 Duration: 1 day Price: £395 Duration: 1 day Price: £395 Duration: 1 day

Take Advantage NOW. For high quality expertly delivered bespoke leadership and
management learning programmes, call Karen Osborn today on 0800 313 4743.




MSCEIT

Time management Personal effectiveness Optimising organisation -
Is it right for me? through emotional tools and techniques
This course is designed for people at all intelligence Is it right for me?
levels who need to gain control of time and
Is it right for me? This unique course combines management
effectively prioritise their workload. Planning,
This course will provide an opportunity to theory and Microsoft IT applications to offer
organising, implementing and monitoring are
consider your ability to recognise, use, you an all round package for improving
essential elements of this programme, along
understand and manage emotions in organisation skills.
with the need to delegate effectively.
yourself and others.
What will I get out of it? l At least 3 behavioural changes that
l Systematically review your use of time
l Recognise the importance of emotional will be necessary for becoming more
l Prioritise your workload intelligence on the workplace organised
l Practice the key skills for getting l Identify the four key elements of emotional l Describe 2 personal skills they will use
organised intelligence in order to stay well organised
l How to manage interruptions l Use a range of skills to build and maintain l Plan and schedule short and long-term
key relationships tasks using Microsoft Outlook and Excel
l Create a personal action plan to continue l Increase productivity through effective
to enhance and monitor your emotional organisation of emails
intelligence

Dates: Dates:
10 May 11 26 Sep 11 11 May 11 07 Sep 11 Dates:
04 Jul 11 01 Nov 11 15 Jul 11 10 Nov 11 09 Jun 11 21 Oct 11
08 Aug 11 12 Dec 11 Price: £395 Duration: 1 day 15 Aug 11 12 Dec 11
Price: £395 Duration: 1 day Price with MCSEIT: £545 Price: £395 Duration: 1 day

Presentation skills Train the trainer Analytical and creative
Is it right for me? Is it right for me? thinking at work
This confidence building course focuses on If you want to learn how to prepare, design Is it right for me?
planning and preparing the content of your and deliver stimulating and valuable training
This course is suitable for anyone that needs
presentation as well as receiving feedback sessions then this course is for you. Over
to enhance their ability to use powerful and
on your delivery style. It is designed for the 3 days you will have the opportunity
proven analytical and creative processes
people with little or no experience and to demonstrate your improved skills with
for situational review problem-solving,
provides a safe environment for practice. a 10-minute presentation and a 20-minute
decision-making and plan management.
Participant numbers are deliberately kept training session.
to a minimum for this purpose. What will I get out of it?
What will I get out of it? l Analyse a problem systematically and
l Confidently deliver icebreakers and
identify the real cause
l Give presentations with greater energisers
confidence and effectiveness
l Define a decision, generate and evaluate
l Know your preferred learning style and
options to achieve the best choice
l Use a systematic approach to planning how that will impact on your training
and preparing a presentation
l Ensure plans are successfully
l Deliver a training session with increased
implemented by anticipating potential
l Deliver your presentation with confidence
problems by introducing contingency
professional feedback Plan and design interactive training
l
action

Dates:
11 - 12 May 11 24 - 25 Oct 11 Dates:
08 - 09 Jun 11 16 - 17 Nov 11 Dates: 07 - 08 Apr 11 04 - 05 Oct 11
01 - 02 Aug 11 12 - 13 Dec 11 10 - 12 May 11 21 - 23 Sep 11 13 - 14 Jun 11 14 - 15 Dec 11
07 - 08 Sep 11 04 - 06 Jul 11 22 - 24 Nov 11 17 - 18 Aug 11

Save £75 when you book Personal Effectiveness through EI and the MSCEIT test at the same time.
Call Sarah Harvey today on 0800 313 4743 for details.




Business report writing First class coordinator
Is it right for me? Is it right for me? Choose your ILM
This course is designed for professional If you want to be more organised, efficient
staff and managers who need to produce and proactive in your administrative tasks approved management
effective and efficient business reports.
The primary purpose is to address the issue
you will certainly benefit from this course.
You will discover how to assertively and
and leadership
of report writing; how to prepare, present professionally manage both your admin training from our
and produce an effective document. tasks and your relationships with others.
range of 9 skills
l Use a systematic approach for report l Establish what you need in order to
focused packages:
writing which can be applied to all operate proactively
documents l Implement effective organisation systems Lead, Strategy, Project
l Structure a report and present a
professional business case
l Organise, prioritise and schedule your Management, Sell,
workload effectively
l Adopt the correct and appropriate tone l Begin to manage their own behaviour
Grow, Talent, Change,
for report writing and their working relationships Unite, Engage

Dates: To learn more call
31 May 11
09 Aug 11 Sarah Harvey on
22 Sep 11 Date: 0800 313 4743
01 Nov 11 12 Apr 11
Price: £395 Duration: 1 day Price: £395 Duration: 1 day

Public speaking with Communicating for Making a difference...
confidence success with customers
This workshop is specifically designed for This course is designed to equip you with This course is designed for team members
professionals who are required to make a greater understanding of the importance who deal with customers face to face on
a speech at, for example, prestigious and impact of effective communication - a daily basis. For those who are new to
corporate events, award ceremonies, verbally, vocally and visually. customer service, it will provide you with
dinners and conferences. best practise guidelines but is equally
What will I get out of it? suited if you want to refresh your skills.
What will I get out of it? l Identify your own communication style
l Learn what makes a presenter look and that of others What will I get out of it?
confident and professional from the l Recognise your own behaviours and
l Identify the necessary requirements for
audience view point how to improve upon them providing a good service
l Use appropriate body language l Communicate more effectively using
l Communicate with customers more
l Identify the key criteria for a well visual, vocal and verbal messages confidently and effectively
structured speech l Use key communication skills to enhance
l Use techniques and skills to deal with
l Practise speaking to large audiences your success as a communicator difficult situations
using a microphone l Produce an action plan to build on their
current approach
Dates:
Dates: 06 May 11
06 Jun 11 14 Jul 11
30 Sep 11 13 Sep 11 Date:
28 Nov 11 14 Nov 11 28 Apr 11
Price: £395 Duration: 1 day Price: £395 Duration: 1 day Price: £395 Duration: 1 day

Take Advantage NOW. To book a course or discuss your training needs, contact Sarah Harvey on 0800 313 4743.
Follow us on twitter.com/ThalesTraining or visit thales-trainingconsultancy.com


Project and Risk Management Courses


APM New

APMP introductory APMP accreditation - APM practitioner
certificate in project preparation and assessment
In partnership with PTS In partnership with PTS In partnership with PTS

management exam (ICMP) Is it right for me?*
Is it right for me? Is it right for me? Individuals with at least three years
This course is aimed at anyone looking Anyone substantially involved in project experience in responsible leadership
to start a successful career in project activity at supervisory and management functions of non-complex projects or team
management or simply wanting to levels, including work package managers, members in more complex projects.
understand the principles of project team leaders, project managers, programme What will I get out of it?
management excellence. managers, project executives and sponsors.
Project support office and assurance staff
l Successful candidates are awarded the
What will I get out of it? may also benefit from the course. APM Practitioner Qualification
l Perform the learning outcomes defined l Successful candidates will be registered
in the Introductory Certificate Syllabus, What will I get out of it? with the International Project Management
3rd Edition l Perform the learning outcomes defined Association (IPMA) level C qualification
l Undertake the ICPM examination in the APMP syllabus, 3rd edition l In line with the stipulations of the level
l Explain project and project management
l Undertake the APMP examination C qualification, the APM Practitioner
terms Qualification is valid for a period of
Course Dates: Exam Dates: five years
l Explain key features of projects including
life cycle characteristics, principal phases 09 - 12 May 11 20 May 11
and activities performed 18 - 21 Jul 11 29 Jul 11 Dates:
05 - 08 Sep 11 16 Sep 11 11 - 13 Apr 11
Dates: 10 - 13 Oct 11 21 Oct 11 17 - 19 Oct 11
13 - 14 Jun 11 03 - 04 Oct 11 14 - 17 Nov 11 25 Nov 11
08 - 09 Aug 11 05 - 06 Dec 11 Price: £1900 Duration: 3 days
Price: £1675 *Please note candidates must satisfy a criteria for this
Price: £745 Duration: 2 days Duration: 4 days (Exam 0.5 day) course, see our website for details.

APM New
PRINCE2® New New

APMP certification PRINCE2® - PRINCE2 - ®

for PRINCE2® foundation practitioner

practitioners Is it right for me? Is it right for me?
Is it right for me? Those playing, or wishing to play, an Anyone who has used or who is using
Current PRINCE2 Registered Practitioners,
® active role in a project environment where PRINCE2® and holds the foundation
involved in project activity at supervisory PRINCE 2® is used, wishing to gain a solid certificate, wishing to gain the formal
and management levels. Delegates should “grounding” in the method and to gain the practitioner qualification.
have at least two years experience working foundation qualification. Anyone needing to
gain the PRINCE 2® foundation qualification What will I get out of it?
in project environments and must provide
proof that their PRINCE2® is current. before moving on to sit the practitioner l This two day workshop style event will
qualification. provide delegates with an opportunity to
What will I get out of it? review the PRINCE2® 2009 edition project
What will I get out of it? management method and to prepare
l Features relevant to a project context
including business as usual, programmes,
l To provide delegates with a detailed for and sit, the PRINCE2® practitioner
portfolios, external factors, organisational knowledge of the background, principles, examination, held on the second day
structures, roles and governance of structure and terminology used in the
project management PRINCE2® 2009 edition project
management method and to prepare
l Aspects of project life cycles and methods them to sit the PRINCE2® foundation
supporting project initiation including examination, held on the third day
stakeholder management, requirements
management and context evaluation Dates: Dates:
27 - 29 Jun 11 30 Jun - 01 Jul 11
Dates: 05 - 07 Sep 11 08 - 09 Sep 11
11 - 13 Jul 11 07 - 09 Nov 11 12 - 14 Dec 11 15 - 16 Dec 11

Get APM accredited. Choose from our wide selection of key APM courses.
Call Sarah Harvey on 0800 313 4743 to book.




PRINCE2® MSP®
New New New

PRINCE2® - foundation Managing successful Managing successful
and practitioner residential programmes (MSP®) programmes (MSP®)
Is it right for me? foundation foundation and
Suitable for existing and potential Project Is it right for me? practitioner
and Team Managers who want to gain an Anyone who needs to understand Is it right for me?
understanding of the PRINCE2® method of programme management and the practical
managing projects. The residential package Anyone who needs to understand
application of MSP® and to gain the MSP®
includes b&b, evening meal, WiFi and programme management and the practical
foundation qualification. There are no application of MSP® and to gain the MSP®
parking. A free shuttle bus service to and formal prerequisites to this course, but it
from the hotel. foundation and practitioner qualifications.
is anticipated that delegates will have an
There are no formal prerequisites to this
What will I get out of it? understanding of, and preferably experience
course, but it is anticipated that delegates
in, the issues surrounding business change.
l Gain an overview of the PRINCE2® project will have an understanding of, and preferably
management method What will I get out of it? experience in, the issues surrounding
business change.
l Gain the benefits of following the l Understand the differences between
PRINCE2® structure programmes and projects What will I get out of it?
l Complete the foundation and practitioner l Understand the need for programme l Understand the differences between
exams management programmes and projects
Dates:
l Have prepared for and taken the l Understand the need for programme
27 Jun - 01 Jul 11 MSP® foundation paper management
05 - 09 Sep 11 l Be able to apply MSP®
12 - 16 Dec 11
Dates: Dates:
Price: £1695 Duration: 5 days 11 - 13 Jul 11 11 - 15 Jul 11
The course is 5 days. The foundation exam is taken on
day three and the practitioner exam is taken on day five. Price: £845 Duration: 3 days Price: £1695 Duration: 5 days

MSP® New
Project management
Managing successful Managing smaller Essential skills for
programmes (MSP®) projects (introduction to managing projects
practitioner upgrade project management) Is it right for me?
Is it right for me? Is it right for me? This course is suitable for anyone who
is involved in, or about to run projects -
Delegates wishing to attend this course and This workshop is designed to equip
particularly where projects involve
to sit the practitioner examination must first participants with the essential knowledge
influencing stakeholders and dealing
have attended the foundation event and and tools of implementing and managing
with cross-functional project teams and
must hold the foundation qualification. It is non-complex projects.
handling contractor relationships.
also anticipated that delegates will have an
understanding of, and preferably experience What will I get out of it?
in, the issues surrounding business change. l Identify the key issues in managing
projects
l Identify the key issues raised in
What will I get out of it? managing projects
l State the life-cycle of a project from
l Have reviewed in detail the Principles, commissioning to completion
l State the life cycle of a project from
Governance Themes Transformational commissioning to completion
Flow as described in the MSP® - 2007
l Identify key stakeholders l Use a range of decision-making processes
Edition “best practice” model l Develop robust project briefs to identify the requirements at each stage
l Have prepared for and taken the l Identify issues affecting the project and
MSP® practitioner paper clarify terms of reference
Dates:
09 May 11 17 Oct 11 Dates:
15 Jun 11 16 Nov 11 05 - 07 Jul 11
Dates: 28 Jul 11 12 Dec 11 26 - 28 Sep 11
14 - 15 Jul 05 Sep 11 05 - 07 Dec 11

Take Advantage NOW. To discuss your PRINCE2® and MSP training requirements,
call Sarah Harvey today on 0800 313 4743.




Project management
Technical Advanced Intermediate Essentials Technical Advanced Intermediate Essentials Technical Advanced Intermediate Essentials

Project module 1 & 2 - Project module 3 - Project module 4 -
planning, scheduling advanced scheduling tracking and analysing
and implementing and customisation project progress
Our Project Module 1 & 2 course is a This course looks at advanced scheduling This course looks at how to track, filter and
comprehensive introduction to using Project and resourcing techniques and how to extract information and how to effectively
to build, resource and extract information customise your schedule to give better report on project progress and costs. It is
from project schedules. visibility and flexibility. It is designed for designed for experienced users of Project
experienced users of Project who have who have attended Module 1 & 2 or have
What will I get out of it? attended Module 1 & 2 or have equivalent equivalent knowledge.
l Create, amend and print a project schedule knowledge.
l Manage resources
What will I get out of it? l Track overall project progress
l Update a project schedule l Work with different types of task l Track work and costs within projects
l Print and produce standard reports on l Work with multiple resource rates l Compare schedule to baseline
a project
l Create custom tables l Filter and extract information
l Share data with other applications
l Add custom fields l Create custom reports
Dates:
05 - 06 May 11 22 - 23 Sep 11 Dates: Dates:
01 - 02 Jun 11 24 - 25 Oct 11 12 May 11 13 May 11
07 - 08 Jul 11 03 - 04 Nov 11 15 Aug 11 16 Aug 11
11 - 12 Aug 11 08 - 09 Dec 11 18 Nov 11 25 Nov 11
Price: £350 Duration: 2 days Price: £190 Duration: 1 day Price: £190 Duration: 1 day

Risk management
Project risk management Primavera risk analysis Primavera risk analysis
Is it right for me? (Pertmaster) overview (Pertmaster) schedule
This two-day workshop addresses risk Is it right for me? and risk analysis
management throughout the project
lifecycle. It is largely based on the project
This course is a basic overview of the risk Is it right for me?
scheduling and risk register features of This course gives a detailed introduction
risk analysis and management guide
Pertmaster. It is aimed at new users of to the schedule and risk management
published by the Association for Project
Pertmaster who are familiar with risk features of Primavera risk analysis
Management. It also provides a foundation
management processes. (Pertmaster). It is aimed at new users
for follow-up workshops leading to APM
Risk level 1 and 2 qualifications. It is aimed of Pertmaster who are familiar with risk
at teams working on bid feasibility and management processes and who need to
project start up.
l Import schedules into Pertmaster use the tool to manage risk within projects.
l Perform schedule and cost analysis
l Generate and interpret confidence curves
l Describe success factors and benefits l Import schedules into Pertmaster
l Generate and interpret tornado graphs
arising from effective risk management l Add three point estimates onto plans
l Construct a risk register and view risks
l Explain human behaviour factors affecting Perform schedule and cost analysis
generated
l

risk management
l Add qualitative and quantitative risks
l Use templated quick risk
l Establish the project context and conduct l Run risk analysis
an initial risk assessment

Dates: Dates: Dates:
04 - 05 Jul 11 14 Jul 11 04 - 05 May 11 31 Aug - 01 Sep 11
05 - 06 Oct 11 12 Sep 11 27 - 28 Jun 11 05 - 06 Dec 11

Develop your Primavera skills with our experts. Call Sarah Harvey today on 0800 313 4743 to book your course.


On course-spring-2011

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