The document discusses challenges with Australia's current media content regulation system due to technological convergence, proposing a new platform-neutral regulatory framework with a single regulator and industry co-regulation that shifts the focus from delivery platforms to content classification and restricting access to adult content. Major recommendations include consistent classification rules across all media, authorizing industry involvement in classification, and narrowing the scope of prohibited content.
The Classification Challenge: Media Content Regulation in an Age of Convergent Media
1. The Classification Challenge:
Content Regulation and Convergent
Media
Professor Terry Flew
Creative Industries Faculty, QUT
Presentation to Journalism and Media
Research Centre, University of New
South Wales, 15 May 2012
2. Background
⢠ALRC review of Censorship and Classification
(1991)
⢠Rapid pace of technological change and
community uptake of new media technologies
⢠Community needs and expectations in an
evolving technological environment
2
3. Terms of Reference
Consider the extent to which
⢠the Classification (Publications, Films and
Computer Games) Act 1995;
⢠State and Territory enforcement legislation;
⢠Schedules 5 and 7 of the Broadcasting Services
Act 1992; and
⢠the Intergovernmental Agreement on Censorship
and related laws
continue to provide an effective framework for the
classification of media content in Australia
The Hon R McClelland MP
Attorney-General
3
5. Other inquiries
⢠Convergence Review â independent inquiry
conducted through DBCDE
⢠Attorney-Generalâs public consultation on R18+
games
⢠Review of RC (Refused Classification) category in
context of mandatory Internet filtering debates
⢠Parliamentary inquiries into:
â cyber safety
â Outdoor advertising
â National Classification Scheme
⢠National Broadband Network (NBN) as a
significant contextual factor
5
6. National Classification Scheme
Classification Board:
⢠films
⢠computer games
⢠publications (some)
ACMA:
⢠broadcasting
⢠online content
Enforcement:
Customs:
⢠sale
⢠âobjectionable materialâ
⢠distribution
⢠advertising
6
7. National Classification Scheme
⢠Mobile apps
⢠Advertising
⢠Art works
⢠User created content
⢠Music
⢠Broadcasting
⢠Online content
⢠Online games
⢠Feature films
⢠DVDs
⢠Publications
(submittable)
⢠Computer games
7
8. Incremental change or fundamental reform?
"Australia's media content regulation system is like a bowl of spaghetti that's been put
to the back of the fridge and gets dragged out every five years, reheated with additional
sauce, partly eaten and then put back in the fridge for later. It's complex, tangled and
from a media user point of view its impossible to tell which bit of media content
connects to which regulatory frameworkâ (Catharine Lumby).
8
9. History: From Censorship to Classification
⢠S. 51 of Constitution of Australia â Câwth powers over
âpostal, telegraphy, telephonic and like servicesâ â also
trade and commerce (s. 51) and territories (s. 122)
powers
⢠Crowe v Graham 1968 â basis for liberalisation in 1970s
â from âobsceneâ material to âcommunity standardsâ test
⢠R18 category introduced in 1973
⢠ALRC 1991 Report recommended national classification
scheme
9
10. Problems of the current NCS
⢠Absence of R18+ games classification â legislation
passed in H of R March 2012
⢠Pervasive âdouble handlingâ of content
⢠Intergovernmental Agreement with States and Territories
â need for unanimity
⢠Anomalous treatment of content between states and
territories â X-rated material
⢠Significant non-compliance with current laws
⢠Vague and expansive RC category
⢠Unclear treatment of online content (sch 7 of BSA)
⢠Lack of clarity in relationship between government
agencies eg. Classification Board and ACMA
10
11. Context of Media Convergence
1. Increased access to high-speed broadband
networks
2. Digitisation of media products and services
3. Convergence of media platforms and services
4. Globalisation of media platforms,
content and services
11
12. Context of Media Convergence
5. Acceleration of innovation
6. Rise of user-created content
7. Greater media user empowerment
8. Blurring of public/private and age-based
distinctions
12
13. ⢠âAustraliaâs communications sectors are
undergoing profound change as a result of
convergence. Existing regulatory arrangements
built around industry âsilosâ are challenged by
new technologies, market structures and
business models. In this committeeâs view it is
likely that revolutionary change to the existing
policy framework will be needed to respond to
convergenceâ. Convergence Review: Emerging
Issues Paper (2011), 11.
13
14. ⢠âNew developments do not imply that existing regulations
need to extend their coverage over other platforms and
services ... [I]t is important that instruments used do not
hinder the positive developments and aspects of convergence
while also being effective, robust and flexible.â (OECD, 2007)
⢠âNation state governments clearly have a remit to enforce the
laws of their country and to protect public policy priorities
when it comes to cultural and social parameters. Their ability
to enforce this remit is restricted due to the sheer volume of
media content as well as the decentralisation and vast
number of media producersâ. K Crawford and C Lumby, The
Adaptive Moment: A Fresh Approach to Convergent Media in
Australia (2011), 40.
14
17. Policy Context: Broken Concepts
⢠âDigitalisation has broken the nexus between the
shape of content and the container which carries
it ⌠Legacy delivery arrangements followed
service-specific networks and devices.
Technological change in the form of digital
transmission systems means that service
delivery is now largely independent of network
technologies. This can be conceived and
depicted as a shift from the vertical, sector-
specific approach to the horizontal, layered
approachâ (ACMA, Broken Concepts, 2011: 6).
17
18. The ALRC approach to Law
Reform
⢠Building an evidence base
⢠Bias towards public
consultation
⢠Role of Advisory Committees
⢠Economic impact
⢠âLaw reform is too important
to be left to the expertsâ
(Justice Michael Kirby, first
Chair of ALRC)
18
19. Review timeline
Commissioner appointed (April 2011) Issues Paper released (May 2011)
Industry and stakeholder Formation of Advisory
Public submissions Public presentations
consultations committee
Public consultations Public submissions Advisory Committee meetings Public presentations
19
26. âIn the context of media convergence, there is a need to
develop a framework that focuses upon media content
rather than delivery platforms, and can be adaptive to
innovations in media platforms, services and content ...
and there is a case for a new Act governing
classification, as well as revised regulatory arrangements.
The costs and regulatory burden of the current
classification framework align poorly to community
standards and expectations. There is too much top-down
regulation of some media content and platforms, including
double handling of the same content, while regulatory
responsibilities are unclear in relation to other media.
ALRC Discussion Paper, September 2011: 44.
.
26
27. Principles of the current National
Classification Code
⢠adults should be able to read, hear and see what they
want;
⢠minors should be protected from material likely to harm
or disturb them;
⢠everyone should be protected from exposure to
unsolicited material that they find offensive;
⢠the need to take account of community concerns about:
â depictions that condone or incite violence, particularly sexual
violence; and
â the portrayal of persons in a demeaning manner.
27
28. Proposed Guiding Principles for
Reform
1. Australians should be able to read, hear, see and
participate in media of their choice;
2. Communications and media services available to
Australians should broadly reflect community
standards, while recognising a diversity of
views, cultures and ideas in the community;
3. Children should be protected from material likely to
harm or disturb them;
4. Consumers should be provided with information
about media content in a timely and clear
manner, and with a responsive and effective means
of addressing their concerns, including through
complaints;
28
29. Proposed Guiding Principles for
Reform
5. The classification regulatory framework needs to be
responsive to technological change and adaptive to
new technologies, platforms and services;
6. The classification regulatory framework should not
impede competition and innovation, and not
disadvantage Australian media content and service
providers in international markets;
7. Classification regulation should be kept to the
minimum needed to achieve a clear public purpose;
and
8. Classification regulation should be focused upon
content rather than platform or means of delivery.
29
30. History: From Censorship to Classification
⢠S. 51 of Constitution of Australia â Câwth powers over
âpostal, telegraphy, telephonic and like servicesâ â also
trade and commerce (s. 51) and territories (s. 122)
powers
⢠Crowe v Graham 1968 â basis for liberalisation in 1970s
â from âobsceneâ material to âcommunity standardsâ test
⢠R18 category introduced in 1973
⢠ALRC 1991 Report recommended national classification
scheme
30
31. Problems of the current NCS
⢠Absence of R18+ games classification â legislation
passed in H of R March 2012
⢠Pervasive âdouble handlingâ of content
⢠Intergovernmental Agreement with States and Territories
â need for unanimity
⢠Anomalous treatment of content between states and
territories â X-rated material
⢠Significant non-compliance with current laws
⢠Vague and expansive RC category
⢠Unclear treatment of online content (sch 7 of BSA)
⢠Lack of clarity in relationship between government
agencies eg. Classification Board and ACMA
31
32. Context of Media Convergence
1. Increased access to high-speed broadband
networks
2. Digitisation of media products and services
3. Convergence of media platforms and services
4. Globalisation of media platforms,
content and services
32
33. Context of Media Convergence
5. Acceleration of innovation
6. Rise of user-created content
7. Greater media user empowerment
8. Blurring of public/private and age-based
distinctions
33
34. Convergence Review
âExisting regulatory arrangements built around
industry âsilosâ are challenged by new
technologies, market structures and business
modelsâ
34
37. 1. Platform-neutral regulation
⢠Common classification rules for the
same/similar media content across
platforms, services and devices
⢠Single set of classification categories and
criteria, informed by community standards
37
39. Commonwealth scheme
⢠Responding to the internet overtaking the
entire media content landscape
⢠Replacing current classification cooperative
scheme with single Commonwealth Act
⢠Many recommendations
can be implemented
without a new Act
41. A single regulator
⢠Bringing together powers currently with:
â Attorney-Generalâs Department
â Classification Board
â DBCDE
â ACMA
â Customs
43. Clear scope
What must be classified:
⢠Computer games MA15+ or higher, feature
films and TV programs
â Likely to have a significant Australian audience
â Made and distributed on a commercial basis
43
44. Clear scope
By whom
⢠The Classification Board as âbenchmarkerâ:
â feature films for Australian release
â computer games likely to be classified MA15+ or
above
⢠Industry:
â Most other content (e.g. television
programs, games below MA15+, most online
content)
â but how?
44
45. The question of adult content
⢠Restrict access obligation for R18+ and X18+
content across media platforms
⢠âReasonable stepsâ may vary according to
type of content provider (e.g.
commercial/non-commercial)
⢠Range of provisions for Regulator in
responding to failures to restrict access
⢠Promotion of complementary cyber-safety
initiatives
⢠Remove all mandatory restrictions on MA15+
content
45
47. Co-regulation
⢠Authorisation of industry classifiers
⢠Recognition of rigorous classification systems
developed in other jurisdictions
â e.g. PEGI, ESRB for games
⢠Industry âbuy inâ/regulator as âback stopâ
47
48. Smarter Policy (APSC)
Policy Instrument Advantages Disadvantages
Direct government regulation Legal certainty; Knowledge gaps; costs;
(âcommand-and-controlâ enforcement provisions time; non-compliance
regulation)
Self-regulation, co-regulation Flexibility; industry Risk of tokenism; govt.
and quasi-regulation knowledge; buy-in; avoidance of issues;
scope to raise standards barriers to entry
Voluntarism Motivated participation Difficult to target
outcomes; interest over
time
Education and Information Low administrative Private/public interest
burden; low cost tensions
Economic instruments Behavioural influence; Costs to govt.;
incentives; scope for inequitable impact;
innovation; flexibility determining outcomes
48
50. Regulatory focus
⢠For adult content shift focus to restricting
access
â Restrict access obligation for R18+ and X18+
content across media platforms
â âReasonable stepsâ may vary according to type of
content provider
⢠Promotion of complementary cyber-safety
initiatives
50
51. Prohibited content
⢠Replacing âRefused Classificationâ category
⢠Narrowing of scope
â Criminal depictions
â âAbhorrentâ content
â Serious crime
â Material on Interpol âblack listâ
⢠Not applied to:
â Fetish activities
â âOffensiveâ material involving consenting adults
â Non-serious crime (e.g. graffiti, shoplifting)
52. Net effect
1. Consistent rules for media content
2. Framework that can be adaptive to
technological change and media convergence
3. Regulatory focus shifts from platform basis to
areas of greatest community concern
4. Promoting greater industry engagement with
classification
53. Net effect
5. Ongoing regulatory oversight to safeguard
community standards
6. Reducing overall regulatory burden on
industry
7. Harmonising classification laws across
Australia, to benefit of consumers and
content providers
55. Further questions
1. In a convergent media environment, how would you
identify what constitutes sufficiently âbig mediaâ to
warrant regulation without impinging upon rights to
communicate and participate among the community
more widely?
2. In a convergent media environment, does it still make
sense to adhere to a general principle that âthe Internet
must not be regulatedâ, given that âthe Internetâ clearly
incorporates quite mainstream content and channels?;
3. How can nation-state regulations be applied to global
media corporations and media platforms (e.g. Apple,
Google), given that media is not long territorially defined?
56. Further questions
4. To what extent can various forms of âsoft lawâ operate as
a means of ensuring that regulations remain flexible and
adaptive in light of rapid and unanticipated technological
and market changes?
5. What are meaningful forms of enforcement of national
laws and regulations in a globally networked media
environment?
6. How would one measure media influence in a convergent
media environment?
7. Is the concept of âcommunity standardsâ still a relevant
variable in considering media regulation? In its
absence, are we effectively saying that the state has no
role in the regulation of media markets?
Hinweis der Redaktion
technological convergence and associated transformations in media consumption; community expectations about content regulation in a changing media environment; the impact of media on children across a range of media types; future development of the Australian media and digital content industries; the scope to reduce regulatory burdens on relevant industries;classification schemes operating in other jurisdictions; and Commonwealth, State and Territory laws and practices relevant to the classification of media content
âOld Schoolâ censorship and classification- banning of films (Human Centipede, Human Centipede II, A Serbian Film)Expert panels, appeal mechanisms, community standards- Dealing with material of a physical, tangible natureâNew SchoolâInternet content of a criminal nature (e.g. Child sexual abuse material)Fast-moving, global policing, few avenues for appealBlocking may be at service provider material
R18+ games consultation received over 58,000 submissions, of which 98% supported introduction of the new category â âGrow Up Australiaâ campaignSenate Legal and Constitutional Affairs Affairs Reference Committee (Chair Sen. Guy Barnett): Review of the National Classification Scheme: Achieving the Right Balance â extending NCS to art works, outdoor billboards and music videos â little to say about new media â recommended national scheme with abolition of X18+ categoryConvergence Review Committee (Chair Glen Boreham): reviewing âthe operation of media and communications legislation in Australia ⌠to assess its effectiveness in achieving appropriate policy objectives for the convergent eraâ â Final Report presented to Communications Minister, Sen. Stephen Conroy 30 March 2012 â public release expected in mid-late April
Heartlands are those areas covered by the Classification Act 1995, and where all content is classified by the Classification Board. This includesFeature filmsDVDsPublications (by referral)Computer games Hinterlands are areas where classification occurs, but through other legislation (Broadcasting Services Act), and either through a different regulatory arrangement (e.g. Co-regulation) or regulatory principle (complaints based)Broadcast mediaOnline contentOnline gamesBorderlands are areas where the NCS does not currently operate, but where discussion has occurred about its potential relevance or applicabilityMobile appsAdvertisingUser-created contentArt worksMusic
The National Classification Scheme is flawed, and cannot be sustained in its current form. This is primarily because the scheme has not been successful in achieving a uniform and consistent approach to classification in Australia. Further, the current situation where the National Classification Scheme is loosely paralleled by co-regulatory and self-regulatory systems is far from adequate, particularly given the increasing convergence of media. The Senate, Legal and Constitutional Affairs References Committee, Review of the National Classification Scheme; getting the balance right, June 2011, p. x.
A threshold question concerning a National Classification Scheme centred on a Classification of Media Content Act, is the extent to which the Parliament of Australia has legislative power to enact legislation establishing such a framework.The Parliament of Australia has power to make classification laws with respect to content:imported into, or exported from, Australia or dealt with in the course of interstate tradeârelying on s 51(i) of the Constitution (the trade and commerce power);sold, screened or distributed online or sent through the postârelying on s 51(v) of the Constitution (the communications power);advocating the doing of a terrorist actârelying on s 51(vi) of the Constitution (the defence power); sold, screened, provided online or otherwise distributed by foreign or trading corporationsârelying on s 51(xx) of the Constitution (the âcorporationsâ power); andsold, screened, provided online or otherwise distributed in the territoriesârelying on s 122 of the Constitution (the âterritoriesâ power).The external affairs power contained in s 51(xxix) of the Constitution may also be invoked, for example, with respect to:restrictions on child pornographyârecognising Australiaâs international obligations under the United Nations Convention on the Rights of the Child; constraints on freedom of expressionârecognising Australiaâs international obligations under the International Covenant on Civil and Political Rights; andsuppression of obscene publicationsârecognising Australiaâs international obligations under the Convention for the Suppression of the Circulation and Traffic in Obscene Publications.
Censorship is used here to refer to the outright banning of media content on moral or other grounds. The primary purpose of classification, by contrast, is to provideprior information to prospective consumers as to the nature of media content. In some instances, classification also entails obligations to restrict access, as with the marking of content which indicates that it is only lawfully available to adults. In other instances, classification may also entail advice as to the suitability of such content to people within particular age groups, or recommendations as to how it should be consumed, particularly by children.The National Classification Scheme has, since the early 1970s, primarily revolved around the principle of classification rather than censorship, although any classification scheme is also likely to involve some censorship, based upon what has come to be known as the âcommunity standardsâ test. Gareth Griffith has described the distinction in these terms:Prima facie classification implies that nothing is banned [but] only restricted if necessary. Classification has certainly a more neutral flavour than the more pejorative term censorship ... Whereas censorship is suggestive of public order and idea of the public good, classification is associated with the facilitation of informed choice in a community of diverse standards. G Griffith, Censorship in Australia: Regulating the Internet and Other Recent Developments (2002), 3.The ALRC, in the 1991 report Censorship Procedure (ALRC Report 55), made the observation that much of what had occurred since the 1970s has involved classification rather than censorship, and on that basis, recommended renaming the Film Censorship Board as the Classification Board, and the Censorship Review Board as the Classification Review Board:Rather than focusing on preventing material from being disseminated, policy now concentrates more on classifying films and publications into defined categories, with restrictions on dissemination only being imposed at the upper limits of what is considered acceptable by the general community. Australian Law Reform Commission, Censorship Procedure, ALRC Report 55 (1991), [2.6].
In an overview of Australian broadcasting and telecommunications regulations undertaken for the Convergence Review, the ACMA (2011) identified 55 âbroken conceptsâ in current legislation, including: the concept of âinfluenceâ in broadcasting; the âAustralian identityâ of media ownersâ; the concept of a âprogramâ in broadcasting; the distinction between a âcontent service providerâ and a âcarriage service providerâ in relation to the Internet; regulations specifically applied to activities such as telemarketing or interactive gambling. At the core of these âbroken conceptsâ was the manner in which digital convergence is making media services and content increasingly independent of particular delivery technologies; its central regulatory consequence is that âregulation constructed on the premise that content could (and should) be controlled by how it is delivered is losing its force, both in logic and in practiceâ (ACMA, 2011: 6).
ALRC established as an independent statutory authority in 1975. Part of a national trend towards independent bodies to review/reform the law. Law Reform Commissions also exist at a state level. Other avenues of independent inquiry:Parliamentary CommitteesDepartmental reviewsAd hoc Commissions of InquiryBenchmarks of performance (Laura Barnett, âThe Process of Law Reform: Conditions of Successâ, Federal Law Review 39(1), 2011Appropriate triggers for action, including terms of referenceReal consultationFocusing on the factsTimely delivery of recommendationsRecommendations â practical and implementable or pushing the envelope?Awareness of impact of recommendations, including economic impact
A threshold question concerning a National Classification Scheme centred on a Classification of Media Content Act, is the extent to which the Parliament of Australia has legislative power to enact legislation establishing such a framework.The Parliament of Australia has power to make classification laws with respect to content:imported into, or exported from, Australia or dealt with in the course of interstate tradeârelying on s 51(i) of the Constitution (the trade and commerce power);sold, screened or distributed online or sent through the postârelying on s 51(v) of the Constitution (the communications power);advocating the doing of a terrorist actârelying on s 51(vi) of the Constitution (the defence power); sold, screened, provided online or otherwise distributed by foreign or trading corporationsârelying on s 51(xx) of the Constitution (the âcorporationsâ power); andsold, screened, provided online or otherwise distributed in the territoriesârelying on s 122 of the Constitution (the âterritoriesâ power).The external affairs power contained in s 51(xxix) of the Constitution may also be invoked, for example, with respect to:restrictions on child pornographyârecognising Australiaâs international obligations under the United Nations Convention on the Rights of the Child; constraints on freedom of expressionârecognising Australiaâs international obligations under the International Covenant on Civil and Political Rights; andsuppression of obscene publicationsârecognising Australiaâs international obligations under the Convention for the Suppression of the Circulation and Traffic in Obscene Publications.
Censorship is used here to refer to the outright banning of media content on moral or other grounds. The primary purpose of classification, by contrast, is to provideprior information to prospective consumers as to the nature of media content. In some instances, classification also entails obligations to restrict access, as with the marking of content which indicates that it is only lawfully available to adults. In other instances, classification may also entail advice as to the suitability of such content to people within particular age groups, or recommendations as to how it should be consumed, particularly by children.The National Classification Scheme has, since the early 1970s, primarily revolved around the principle of classification rather than censorship, although any classification scheme is also likely to involve some censorship, based upon what has come to be known as the âcommunity standardsâ test. Gareth Griffith has described the distinction in these terms:Prima facie classification implies that nothing is banned [but] only restricted if necessary. Classification has certainly a more neutral flavour than the more pejorative term censorship ... Whereas censorship is suggestive of public order and idea of the public good, classification is associated with the facilitation of informed choice in a community of diverse standards. G Griffith, Censorship in Australia: Regulating the Internet and Other Recent Developments (2002), 3.The ALRC, in the 1991 report Censorship Procedure (ALRC Report 55), made the observation that much of what had occurred since the 1970s has involved classification rather than censorship, and on that basis, recommended renaming the Film Censorship Board as the Classification Board, and the Censorship Review Board as the Classification Review Board:Rather than focusing on preventing material from being disseminated, policy now concentrates more on classifying films and publications into defined categories, with restrictions on dissemination only being imposed at the upper limits of what is considered acceptable by the general community. Australian Law Reform Commission, Censorship Procedure, ALRC Report 55 (1991), [2.6].
In order to better inform itself about community standards relevant to classification, the ALRC commissioned Urbis Pty Ltd to conduct a series of forums to assess community attitudes to content that falls within higher-level classification categories. This involved recruiting participants for a one-day forum where they would view and respond to content that ranged from MA 15+ to RC.The final report, Community Attitudes to Higher Level Media Content: Community and Reference Group Forums Conducted for the Australian Law Reform Commission, can be accessed from the ALRC website.This pilot study was qualitative in nature, involving consultations with a total of 58 participants across four forums, conducted over OctoberâNovember 2011. Two forums involved community participants and two involved stakeholder representatives and others with an interest in the classification field. The community group (CG) forums involved 30 participants, while the reference group (RG) forums involved 28 participants. Responses between the community groups and the reference groups were broadly comparable.The content that registered the highest levels of offence included both scripted drama and material involving actual criminal activity.The content that registered the lowest levels of offence included material involving drug use and graffiti.. Most of the screened violent material from computer games was not considered to be offensive.Responses to explicit sex and fetish material were broadly similar between the two groups, and varied according to the nature of the material.A majority of participants in both groups found terrorism material offensive.