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Blogging For Business

       John Dolpies
       jd@textbroker.com
       @textbroker
Blog Landscape
Blogs have come a long way
from personal pages and
basic formats.
Blogs have grown 14% per
year.
Blogger, WordPress and
Tumblr have a combined
unique visitor count of
approx. 80 million.


               Leverage Your Content!
Phase 1, Start A Blog. Phase 2...
                                  Phase 2
                                        
                                            Topic management and
                                            appropriate post intervals
                                        
                                            How to create compelling
                                            and engaging content
                                        
                                            Tracking your blog posts and
                                            ensuring success
Phase 1                                 
                                            Leveraging your staff for
                                            content contribution

  Using the right blog tool for         
                                            Retaining your blog readers
  your business                             for future visits
The Right Tool For the Job
          Hosted or On-Site?
             –   Blogger,WordPress.com,
                 Tumblr, etc.
          Subdomain vs Directory
             –   blog.domain.com vs
                 domain.com/blog

          CMS already in place?
                 –   Drupal
                 –   Joomla
                 –   Custom CMS
                 –   Custom blog software
Custom Blog Software
WordPress Installation
CMS Integration
Choosing a Platform
Self-hosted blogging platforms:
     – WordPress
           • Most common platform
           • Very customizable
           • Plug-ins add
             functionality
     – Movable Type
           • Includes many
             functions, like anti-
             spam, RSS and
             trackbacks, that are
             plug-ins in WordPress
     – CMS software
           • Prepare for better site
             integration
Phase 2: Structuring For Success
The 5 Ws of Structure
       –   When: Planning an
           editorial calendar
       –   What: Creating
           compelling and
           engaging content
       –   Who: Finding and
           managing writers
       –   Where:Tracking blog
           posts and ensuring
           success
       –   Why: Retaining your
           blog readers for future
           visits
Editorial Calendars
• Plan large or
  multiple campaigns
• Promote special
  events
• Avoid writer’s block
• Ensure resource
  availability
• Brainstorm ideas
Editorial Calendar:
                                                   Social Media Calendar
Social Media Calendar                                   Month                                                      Twitter Activity

Company Name:                                                                                                      Facebook Activity

Who We are in 120 Characters:                                                                                      Linked In Activity

Who We're Talking To:                                                                                              Blog Activtiy

What We're Talking About:                                                       www.theloudfew.com

  Sunday                Monday                Tuesday              Wednesday                Thursday           Friday                    Saturday

Day #        Day #                    Day #                  Day #                  Day #              Day #                            Day #
                Author:                  Author:                Author:                Author:           Author:
                Action:                  Topic:                                        Topic:            Find Influencers:
                Author:                  Author:                                       Author:           Action:
                                                                                                         Author:
Day #        Day #                    Day #                  Day #                  Day #              Day #                            Day #
                Author:                  Author:                Author:                Author:           Author:
                Action:                  Topic:                                        Topic:            Find Influencers:
                Author:                  Author:                                       Author:           Action:
                                                                                                         Author:
Day #        Day #                    Day #                  Day #                  Day #              Day #                            Day #
                Author:                  Author:                Author:                Author:           Author:
                Action:                  Topic:                                        Topic:            Find Influencers:
                Author:                  Author:                                       Author:           Action:
                                                                                                         Author:
Day #        Day #                    Day #                  Day #                  Day #              Day #                            Day #
                Author:                  Author:                Author:                Author:           Author:
                Action:                  Topic:                                        Topic:            Find Influencers:
                Author:                  Author:                                       Author:           Action:
                                                                                                         Author:
Day #        Day #                    Day #                  Day #                  Day #              Day #                            Day #
                Author:                  Author:                Author:                Author:           Author:
                Action:                  Topic:                                        Topic:            Find Influencers:
                Author:                  Author:                                       Author:           Action:
                                                                                                         Author:

End-of-Month Tasks: Review Measurement Data & Review Website Content for Accuracy
Editorial Calendar:
 Parade Magazine
Keys to Engaging Content
• Audience

• Attitude/Branding

• Goals

• Keywords/Headlines
Audience


It’s not about you.
Audience




Who is your audience?

-Check demographics, locations (Google Analytics & Ad Planner)
-Understand motivation for visiting and buying
-Look for social signals (Likes, Re-tweets)
-What are their needs?
Google Ad Planner

                    Google Ad
                    Planner:
                    WordPress.com
Google Analytics

                   Google Analytics:
                   textbroker.com
WordPress: JetPack

                 Highlights

                 
                   Page views
                 
                   Post views
                 
                   Referrers
                 
                   Keywords
                 
                   Choose time frame
Blogs Love Social



     Your Site
You Like Me, You Really Like Me!
A Real Example
Attitude


Now it’s about you.
Attitude: Outdoor Outfitters
Attitude: Tire Companies
Attitude: Branding Questions
• What are your advantages?
• What’s your history?
• Who are the owners or
  founders of your company?
  • How do they influence
    communication and presentation?
• How do you want to be seen?
• What has created a positive
  impact in the past?
• What are your competitors
  doing?
  • Do you want to be like them or
    take a contrasting tone?
Branding Guidelines:
American Heart Association
Branding Guidelines:
      Best Buy
Goals
What should the piece do?
   •    Establish as a leading source?
   •    Review an item?
   •    Raise awareness about an
        issue?
   •    Get someone to buy or sign
        up for a newsletter?

Should there be a call to action (buy
   now/ subscribe here) in the text?

Are there sub-goals, like increasing
     brand awareness?
Keywords

Base keywords off of your audience’s preferences and
your piece’s goals.

Items that are written starting from the keyword can
lack focus and easily become stilted.

Keywords inspire snappy, pertinent headlines. Headlines
can be re-worked after the content is finished for a
stronger correlation between article and title.
Headlines
“Tell ‘em what you’re going to tell them. Then tell them. Then tell them
   what you just told ‘em” (accredited to CBS’s Paul White)


Copyblogger recommends the Four “U” Approach to headline writing:
• Useful: Is the promised message valuable to the reader?
• Ultra-specific: Does the reader know what’s being promised?
• Unique: Is the promised message compelling and remarkable?
• Urgent: Does the reader feel the need to read now?
Headline Examples
SES (Search Engine Strategies Conference) does a great job with
  headlines:




Preview the SES San Francisco Speaker Lineup
• Useful/Ultra-specific: Speakers are the highlight of the conference
• Unique: Previews feel exclusive

SES San Francisco - Early Bird Expires Friday, July 13
• Useful/Urgent: discounts and savings with expiration date
• Ultra-specific/Unique: early bird savings

Only One Week Left until SES San Francisco
• Urgent: Timeliness adds pressure to read
The Recap
 Share your toolbox by
 communicating what we've
 worked on to your writers:

 -Audience
 -Attitude/Branding guide
 -Editorial calendar
 -Goals for the piece
 -Keywords
 -Headline
Guidelines
      Besides your prep work, consider
      including:

      •Person: Is this piece written as
      the company (we at Company
      Name) or as an independent
      third party?
      •Should the piece address the
      reader directly?
      •Anything to avoid
          • Mentioning other sites, brand
            names, negativity, searching
      •Anything that this particular
      piece should include that’s not
      covered in the attitude or the
      goals?
Every Coach Needs A Good Team
Tapping Internal Resources
             Make it easy for employees to
                share stories
             -Set interview times
             -Dictation software
             -Contests for written
                submissions
Where To Find Additional Support




Freelancers           Bidding Sites                           Writing Sites
+High quality         +Wide variety of quality with minimal   +Set quality for set prices
+Personal attention   filters                                 +Options to work directly with writers
-High price           +Wide variety of prices                 for a set price
-Long negotiations    -Long negotiations                      +Quick turnaround
-No backups           -Sort through multiple offers           +Simple approval process
“Free Agents”         -Unclear timelines                      -Can’t talk to writer beforehand
                      “Sports camp”                           “Scout” or “Tryouts”
Retaining Readers
    RSS Feed         Email Newsletters     Social Media

Voracious readers     More personal         Large reach
Social media feeds    Better tracking    Engage community
Conclusion
• Understand as much as possible about your
  audience
• Reflect your brand with your attitude
• Set goals for each piece of content
• Generate keywords and titles from goals
• Writing sites keep the process efficient
• Post to your blogging platform
• Follow up with comments and social media

 Congratulations on your successful business blog!

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Blogging for business

  • 1. Blogging For Business John Dolpies jd@textbroker.com @textbroker
  • 2. Blog Landscape Blogs have come a long way from personal pages and basic formats. Blogs have grown 14% per year. Blogger, WordPress and Tumblr have a combined unique visitor count of approx. 80 million. Leverage Your Content!
  • 3. Phase 1, Start A Blog. Phase 2... Phase 2  Topic management and appropriate post intervals  How to create compelling and engaging content  Tracking your blog posts and ensuring success Phase 1  Leveraging your staff for content contribution  Using the right blog tool for  Retaining your blog readers your business for future visits
  • 4. The Right Tool For the Job Hosted or On-Site? – Blogger,WordPress.com, Tumblr, etc. Subdomain vs Directory – blog.domain.com vs domain.com/blog CMS already in place? – Drupal – Joomla – Custom CMS – Custom blog software
  • 8. Choosing a Platform Self-hosted blogging platforms: – WordPress • Most common platform • Very customizable • Plug-ins add functionality – Movable Type • Includes many functions, like anti- spam, RSS and trackbacks, that are plug-ins in WordPress – CMS software • Prepare for better site integration
  • 9. Phase 2: Structuring For Success The 5 Ws of Structure – When: Planning an editorial calendar – What: Creating compelling and engaging content – Who: Finding and managing writers – Where:Tracking blog posts and ensuring success – Why: Retaining your blog readers for future visits
  • 10. Editorial Calendars • Plan large or multiple campaigns • Promote special events • Avoid writer’s block • Ensure resource availability • Brainstorm ideas
  • 11. Editorial Calendar: Social Media Calendar Social Media Calendar Month Twitter Activity Company Name: Facebook Activity Who We are in 120 Characters: Linked In Activity Who We're Talking To: Blog Activtiy What We're Talking About: www.theloudfew.com Sunday Monday Tuesday Wednesday Thursday Friday Saturday Day # Day # Day # Day # Day # Day # Day # Author: Author: Author: Author: Author: Action: Topic: Topic: Find Influencers: Author: Author: Author: Action: Author: Day # Day # Day # Day # Day # Day # Day # Author: Author: Author: Author: Author: Action: Topic: Topic: Find Influencers: Author: Author: Author: Action: Author: Day # Day # Day # Day # Day # Day # Day # Author: Author: Author: Author: Author: Action: Topic: Topic: Find Influencers: Author: Author: Author: Action: Author: Day # Day # Day # Day # Day # Day # Day # Author: Author: Author: Author: Author: Action: Topic: Topic: Find Influencers: Author: Author: Author: Action: Author: Day # Day # Day # Day # Day # Day # Day # Author: Author: Author: Author: Author: Action: Topic: Topic: Find Influencers: Author: Author: Author: Action: Author: End-of-Month Tasks: Review Measurement Data & Review Website Content for Accuracy
  • 13. Keys to Engaging Content • Audience • Attitude/Branding • Goals • Keywords/Headlines
  • 15. Audience Who is your audience? -Check demographics, locations (Google Analytics & Ad Planner) -Understand motivation for visiting and buying -Look for social signals (Likes, Re-tweets) -What are their needs?
  • 16. Google Ad Planner Google Ad Planner: WordPress.com
  • 17. Google Analytics Google Analytics: textbroker.com
  • 18. WordPress: JetPack Highlights  Page views  Post views  Referrers  Keywords  Choose time frame
  • 19. Blogs Love Social Your Site
  • 20. You Like Me, You Really Like Me!
  • 25. Attitude: Branding Questions • What are your advantages? • What’s your history? • Who are the owners or founders of your company? • How do they influence communication and presentation? • How do you want to be seen? • What has created a positive impact in the past? • What are your competitors doing? • Do you want to be like them or take a contrasting tone?
  • 28. Goals What should the piece do? • Establish as a leading source? • Review an item? • Raise awareness about an issue? • Get someone to buy or sign up for a newsletter? Should there be a call to action (buy now/ subscribe here) in the text? Are there sub-goals, like increasing brand awareness?
  • 29. Keywords Base keywords off of your audience’s preferences and your piece’s goals. Items that are written starting from the keyword can lack focus and easily become stilted. Keywords inspire snappy, pertinent headlines. Headlines can be re-worked after the content is finished for a stronger correlation between article and title.
  • 30. Headlines “Tell ‘em what you’re going to tell them. Then tell them. Then tell them what you just told ‘em” (accredited to CBS’s Paul White) Copyblogger recommends the Four “U” Approach to headline writing: • Useful: Is the promised message valuable to the reader? • Ultra-specific: Does the reader know what’s being promised? • Unique: Is the promised message compelling and remarkable? • Urgent: Does the reader feel the need to read now?
  • 31. Headline Examples SES (Search Engine Strategies Conference) does a great job with headlines: Preview the SES San Francisco Speaker Lineup • Useful/Ultra-specific: Speakers are the highlight of the conference • Unique: Previews feel exclusive SES San Francisco - Early Bird Expires Friday, July 13 • Useful/Urgent: discounts and savings with expiration date • Ultra-specific/Unique: early bird savings Only One Week Left until SES San Francisco • Urgent: Timeliness adds pressure to read
  • 32. The Recap Share your toolbox by communicating what we've worked on to your writers: -Audience -Attitude/Branding guide -Editorial calendar -Goals for the piece -Keywords -Headline
  • 33. Guidelines Besides your prep work, consider including: •Person: Is this piece written as the company (we at Company Name) or as an independent third party? •Should the piece address the reader directly? •Anything to avoid • Mentioning other sites, brand names, negativity, searching •Anything that this particular piece should include that’s not covered in the attitude or the goals?
  • 34. Every Coach Needs A Good Team
  • 35. Tapping Internal Resources Make it easy for employees to share stories -Set interview times -Dictation software -Contests for written submissions
  • 36. Where To Find Additional Support Freelancers Bidding Sites Writing Sites +High quality +Wide variety of quality with minimal +Set quality for set prices +Personal attention filters +Options to work directly with writers -High price +Wide variety of prices for a set price -Long negotiations -Long negotiations +Quick turnaround -No backups -Sort through multiple offers +Simple approval process “Free Agents” -Unclear timelines -Can’t talk to writer beforehand “Sports camp” “Scout” or “Tryouts”
  • 37. Retaining Readers RSS Feed Email Newsletters Social Media Voracious readers More personal Large reach Social media feeds Better tracking Engage community
  • 38. Conclusion • Understand as much as possible about your audience • Reflect your brand with your attitude • Set goals for each piece of content • Generate keywords and titles from goals • Writing sites keep the process efficient • Post to your blogging platform • Follow up with comments and social media Congratulations on your successful business blog!