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Tiimz.com

        FIELD TEAM MANAGEMENT


Innovation for life…            http://tiimz.com
Service is provided in Bulgaria by VIVACOM
                                                        under brand VIVATEAM



       http://vivateam.vivacom.bg
       http://sirmamobile.com




Innovation for life…                                                 http://tiimz.com
Businesses needs




          Need to MONITOR field workforce PERFORMANCE


          Need to know more about employee's WORKING      HOURS UTILIZATION

          Need to gain control over corporate MOBILE   PHONE USAGE AND COSTS

          Need to DISPATCH   TEAMS JOBS on the field.




Innovation for life…                                                 http://tiimz.com
Business benefits


          UTILIZE - Keep workers in the FIELD, where they belong.

          DISPATCH - SEND ORDERS to your teams’ mobile phones and get reports

          TRACK - SEE WHERE WORKERS ARE NOW, where they've been, even how
          much time they spent on the road.

          Gain control over corporate MOBILE   PHONE USAGE AND COSTS.

          COMMUNICATE - Scheduled and emergency TEAM CONFERENCING.

          Electronic timecards – give your people tool to SUBMIT   WORKING HOURS
          AND BREAKS. Connect to payroll system.


Innovation for life…                                                     http://tiimz.com
Tiimz Workforce Solution
   Tiimz is a platform combining the best features   Corporate tool for tracking corporate
                                                     taskforce on a map using regular
   from different employee tracking technologies     phone
   available under one roof and simple easy to use   • People
                                                     • Field agents
   lightweight platform in the cloud.                • Cars
                                                     • Trucks

                                                     A system allowing to put control and
                                                     restrictions on
                                                     • Calls
                                                     • SMS

                                                     Control individuals, teams, units or
                                                     whole company

                                                     Interface
                                                     • Web interface
                                                     • Mobile phone




Innovation for life…                                                http://tiimz.com
Tiimz Workforce Solution
   With Tiimz Managers can analyze and take meaningful   In addition with Tiimz operation
   decisions about:                                      managers can
          Is taskforce well utilized on the field             Dispatch teams and tasks;
          How to improve allocation efficiency                Receive instant formalized
          What travel costs can be cut                        feedback and reports about
                                                              work done;
          What phone usage costs can be cut
                                                              Track employee working
                                                              time;
                                                              Get notifications when
                                                              important unit of your
                                                              business is not operational
                                                              or is not on time.




Innovation for life…                                                  http://tiimz.com
Tiimz.com

        MODULES


Innovation for life…   http://tiimz.com
Modules




                                       www.tiimz.com

                                        Module
                         Module          Task       Module      Module        Emergency     Administrati
                       Tracking and   assignment,   Workflow   Module Call      team        ve module
                         Location     dispatching   modeler      control     conferencing     (obligatory)
                                      and control




                              Modules are available in single mode or in combination.
                               New modules and connectors can be deployed easily.



Innovation for life…                                                                                     http://tiimz.com
Module: Tracking and Location
                                                                Tracking and Localization of
                                                                company employees and
                                                                activities
                                                                   Track employees
                                                                   Track group of employees
                                                                   Track whole company
                                                                   Fleet and inventory tracking
                                                                Types of tracking and
                                                                localization
                                                                   Manual localization on
                                                                   demand
                                                                   Scheduled tracking feature
                                     "It allows me to see          creates history of employee
                                    where all of my guys are       known locations on map in
                                          at all times"            time.
                                                                Benefits and Reports
                                    Powerful rules engine          Tracking of company
                                    allows modeling all            employees
                                    business requirements for      View route of employee or
                                    cost and misuse control.       vehicle during a working day
                                                                   Localizations history can be
                                                                   reviewed later in report
                                    Cost and usage control.        section
                                                                   Export positioning address
                                                                   and coordinates at any time.

Innovation for life…                                                   http://tiimz.com
Module: Call control
                                                            Contact control
                                                                Define black- and whitelists
                                                                for dialing cases with help of
                                                                ranked human readable rules


                                                            Time control
                                                                Define time slots for
                                                                restrictions (working, non
                                                                working hours), days of week


                                                            Usage control
                                                                Define usage limits for
                                                                number of minutes or SMS
                                Define allowed and
                                disallowed dialing cases
                                                            APP Control*
                                for calls and SMS.
                                                                Allow or disallow certain
                                                                application in mobile phones
                                Powerful rules engine           remotely
                                allows modeling all
                                business requirements for
                                                            Web filter *
                                cost and misuse control.
                                                                Put filters for web content on
                                                                mobile phones

                                                                 * Features planned for next release

Innovation for life…                                               http://tiimz.com
Module: Administration




                                 Acces to main features, reporting and administration is don
                                 through a lightweight web based interface. Platform is in
                                 the cloud
                                 Co-branding with service provider is available
                                 Employee database can be uploaded or automatically
                                 populated by external source (like Payroll or Telco
                                 provisioning system)
                                 Settings can be applied one by one, to a group, or
                                 everybody.




Innovation for life…                                                     http://tiimz.com
Reporting




                          Reporting in Tiimz
                                   Predefine reporting – lists of information for
                                   positioning, usage and control
                                   Manual reports – user can pick up from different
                                   options to view data
                                   Schedule reporting – user can make predefine
                                   reports by his own options and receive ready
                                   reports by email
                          Export
                                   Export data to CSV and Excel – list of employees,
                                   phone numbers, phonebook contacts
                                   Exporting results from reports, predefine and
                                   manual one



Innovation for life…                                             http://tiimz.com
Workflow modeling engine
                   Custom workflow in utility company modeled with                   Companies are not equal, so are
                                     Tiimz.com                                       processes inside company.
                                                                                     Powerful Tiimz workflow engine
                                          Call center                                allows modeling company
                                           receives
                                          notification                               specific business scenarios and
                                                                                     requirements for:

                                                                                       •Task assignment workflow
                 Job done
                                                                  Dispatch team to     • Reporting workflow
               (acceptance                                            location
                document)                                                              • Cost and misuse rule set




                        Get report from
                             team                        Assign tasks to
                       (camera shot and                       team
                          checklist)




Innovation for life…                                                                                http://tiimz.com
Connectors for other core corporate IT systems

  Through customizable connectors system can be interconnected
       with 3rd party company IT systems in both directions.                   CRM/Service delivery systems
                                                                                     Provision and populate
                                                                                     employee data automatically
                                                                                     from systems where this data
                                     CRM/Service                                     already exists
                                    delivery systems
                                                                               ERP
                                                                                     Track vehicles and other assets
                                                                               Web/Intranet/Extranet
            Payroll
                                                                                     Display position of mobile
                                                                                     agents on map on the web
                                                                         ERP
                                                                               Accounting
                                        ТIIMZ                                        Create invoices for deliveries,
                                        CORE                                         generate trip details and costs
                                                                               Payroll
                                                                                     Calculate working hours,
                                                                                     timesheets, overtime and
                                                                                     payments.
                                                          Website
                       Accounting                         Extranet
                                                       Intranet portal




Innovation for life…                                                                           http://tiimz.com
Tiimz unique benefits

         For end user                                         Technology
               No Hardware, no CAPEX, just software
               No additional tracking device, uses            SIM based solution
               existing phones and SIM cards                     Small SIM toolkit applet (10k)
               No hardware installation, no specialized          Positioning based on multiple
               mounting                                          cellID
               Existing employee phone is ok (99%                Different type of reports
               phones on the market now)                         Provisioning through SIRMA
                                                                 proprietary OTA platform
               Works indoor/underground                       Android based solution
                                                                 Smartphone solution is
         For Service provider                                    available for customer with
                                                                 higher performance and
               Expands the existing market with a new            interface expectations.
               segment - low cost, no setup, no
               maintenance and less accuracy fleet            Network based solution
               management solution                               Directly connects to MNO
                                                                 network facilities
               Self service and self provisioning service -      No intervention on SIM is
               takes 5 mins.                                     needed.
               Cloud service                                     Provisioning through core
                                                                 provisioning servers



Innovation for life…                                                            http://tiimz.com
CONTACT US FOR DEMO
       http://sirmamobile.com




Innovation for life…            http://tiimz.com

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Tiimz Mobile workforce management by Sirma Mobile

  • 1. Tiimz.com FIELD TEAM MANAGEMENT Innovation for life… http://tiimz.com
  • 2. Service is provided in Bulgaria by VIVACOM under brand VIVATEAM http://vivateam.vivacom.bg http://sirmamobile.com Innovation for life… http://tiimz.com
  • 3. Businesses needs Need to MONITOR field workforce PERFORMANCE Need to know more about employee's WORKING HOURS UTILIZATION Need to gain control over corporate MOBILE PHONE USAGE AND COSTS Need to DISPATCH TEAMS JOBS on the field. Innovation for life… http://tiimz.com
  • 4. Business benefits UTILIZE - Keep workers in the FIELD, where they belong. DISPATCH - SEND ORDERS to your teams’ mobile phones and get reports TRACK - SEE WHERE WORKERS ARE NOW, where they've been, even how much time they spent on the road. Gain control over corporate MOBILE PHONE USAGE AND COSTS. COMMUNICATE - Scheduled and emergency TEAM CONFERENCING. Electronic timecards – give your people tool to SUBMIT WORKING HOURS AND BREAKS. Connect to payroll system. Innovation for life… http://tiimz.com
  • 5. Tiimz Workforce Solution Tiimz is a platform combining the best features Corporate tool for tracking corporate taskforce on a map using regular from different employee tracking technologies phone available under one roof and simple easy to use • People • Field agents lightweight platform in the cloud. • Cars • Trucks A system allowing to put control and restrictions on • Calls • SMS Control individuals, teams, units or whole company Interface • Web interface • Mobile phone Innovation for life… http://tiimz.com
  • 6. Tiimz Workforce Solution With Tiimz Managers can analyze and take meaningful In addition with Tiimz operation decisions about: managers can Is taskforce well utilized on the field Dispatch teams and tasks; How to improve allocation efficiency Receive instant formalized What travel costs can be cut feedback and reports about work done; What phone usage costs can be cut Track employee working time; Get notifications when important unit of your business is not operational or is not on time. Innovation for life… http://tiimz.com
  • 7. Tiimz.com MODULES Innovation for life… http://tiimz.com
  • 8. Modules www.tiimz.com Module Module Task Module Module Emergency Administrati Tracking and assignment, Workflow Module Call team ve module Location dispatching modeler control conferencing (obligatory) and control Modules are available in single mode or in combination. New modules and connectors can be deployed easily. Innovation for life… http://tiimz.com
  • 9. Module: Tracking and Location Tracking and Localization of company employees and activities Track employees Track group of employees Track whole company Fleet and inventory tracking Types of tracking and localization Manual localization on demand Scheduled tracking feature "It allows me to see creates history of employee where all of my guys are known locations on map in at all times" time. Benefits and Reports Powerful rules engine Tracking of company allows modeling all employees business requirements for View route of employee or cost and misuse control. vehicle during a working day Localizations history can be reviewed later in report Cost and usage control. section Export positioning address and coordinates at any time. Innovation for life… http://tiimz.com
  • 10. Module: Call control Contact control Define black- and whitelists for dialing cases with help of ranked human readable rules Time control Define time slots for restrictions (working, non working hours), days of week Usage control Define usage limits for number of minutes or SMS Define allowed and disallowed dialing cases APP Control* for calls and SMS. Allow or disallow certain application in mobile phones Powerful rules engine remotely allows modeling all business requirements for Web filter * cost and misuse control. Put filters for web content on mobile phones * Features planned for next release Innovation for life… http://tiimz.com
  • 11. Module: Administration Acces to main features, reporting and administration is don through a lightweight web based interface. Platform is in the cloud Co-branding with service provider is available Employee database can be uploaded or automatically populated by external source (like Payroll or Telco provisioning system) Settings can be applied one by one, to a group, or everybody. Innovation for life… http://tiimz.com
  • 12. Reporting Reporting in Tiimz Predefine reporting – lists of information for positioning, usage and control Manual reports – user can pick up from different options to view data Schedule reporting – user can make predefine reports by his own options and receive ready reports by email Export Export data to CSV and Excel – list of employees, phone numbers, phonebook contacts Exporting results from reports, predefine and manual one Innovation for life… http://tiimz.com
  • 13. Workflow modeling engine Custom workflow in utility company modeled with Companies are not equal, so are Tiimz.com processes inside company. Powerful Tiimz workflow engine Call center allows modeling company receives notification specific business scenarios and requirements for: •Task assignment workflow Job done Dispatch team to • Reporting workflow (acceptance location document) • Cost and misuse rule set Get report from team Assign tasks to (camera shot and team checklist) Innovation for life… http://tiimz.com
  • 14. Connectors for other core corporate IT systems Through customizable connectors system can be interconnected with 3rd party company IT systems in both directions. CRM/Service delivery systems Provision and populate employee data automatically from systems where this data CRM/Service already exists delivery systems ERP Track vehicles and other assets Web/Intranet/Extranet Payroll Display position of mobile agents on map on the web ERP Accounting ТIIMZ Create invoices for deliveries, CORE generate trip details and costs Payroll Calculate working hours, timesheets, overtime and payments. Website Accounting Extranet Intranet portal Innovation for life… http://tiimz.com
  • 15. Tiimz unique benefits For end user Technology No Hardware, no CAPEX, just software No additional tracking device, uses SIM based solution existing phones and SIM cards Small SIM toolkit applet (10k) No hardware installation, no specialized Positioning based on multiple mounting cellID Existing employee phone is ok (99% Different type of reports phones on the market now) Provisioning through SIRMA proprietary OTA platform Works indoor/underground Android based solution Smartphone solution is For Service provider available for customer with higher performance and Expands the existing market with a new interface expectations. segment - low cost, no setup, no maintenance and less accuracy fleet Network based solution management solution Directly connects to MNO network facilities Self service and self provisioning service - No intervention on SIM is takes 5 mins. needed. Cloud service Provisioning through core provisioning servers Innovation for life… http://tiimz.com
  • 16. CONTACT US FOR DEMO http://sirmamobile.com Innovation for life… http://tiimz.com