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 Culinary & Hotel Institute of Pakistan (CHIP) is meant to impart skills and knowledge of the culinary arts 
and hospitality management to lead the youth to the path of success in their career as well as in life. 
 CHIP adds value through a combination of technical and soft skills, making the programs demand-driven 
and completely in line with what the hospitality industry expects from the fresh graduates. 
 In collaboration with the leading awarding bodies of the UK, The Institute of Commercial Management 
(ICM) and City & Guilds, CHIP is offering from vocational to the management level internationally-acclaimed 
qualifications in hospitality and the culinary arts, and creating an edge for its graduates to 
become part of the hospitality industry internationally.
ACADEMIC PARTNERS 
INSTITUTE OF COMMERCIAL MANAGEMENT (ICM), UK 
The Institute of Commercial Management (ICM) UK, is the leading professional 
body of the Europe 
ICM is operating in over 130 countries with over 500 approved study centers 
ICM accredits Advanced Diploma in Hospitality & Tourism Management 
Program. 
City & Guilds – UK 
 The City and Guilds -UK is a vocational education organization in the United 
Kingdom. 
 City & Guilds offers more than 500 qualifications over the whole range of 
industry sectors through 8500 colleges and training providers in 81 countries 
worldwide 
 City and Guilds accredits Hospitality management and Culinary 
arts programs of CHIP
Associations / Recognitions of 
City & Guild Programs
• Library 
• Air Conditioned & Multimedia equipped Classrooms 
• WiFi IT environment 
• Computer Lab 
• Training Kitchens 
• Training Restaurant 
• Career Counseling 
• Job Placement Center 
• Internship Facilitation (Local & International) 
• International study tours 
• International Credit Transfers
Duration: 18 Months 
Entry Level: Matriculation 
Semester: 3 ( 6 months each) 
Internship: 3 Months (Optional) 
Awarding Body: City & Guilds – UK
Course Structure 
Semester I , level 1 (Certificate) 
 Safety at work 
 Customer service in hospitality and catering industry 
 Introduction to equipment used in reception 
 Provide information to guests 
 Store and handle guest property 
 Introduction to the hospitality and catering industry 
Semester 2 , level 2 (Diploma) 
 Safety at work 
 Customer service in hospitality and catering 
industry 
 Book Accommodation for guests 
 Handling cash and guest accounts 
 Arrival and departure services 
 Promote products and services to guests 
 Reception office skills 
Semester 3 , level 3 (Advanced Diploma) 
 Maintain a healthy, safe and secure working environment 
 Supervise customer service 
 Supervise staff training 
 Resource management in the front office area 
 Supervise front office operations 
 Supervise cash handling operations
• Bournemouth University – UK 
• The University College Birmingham – UK 
• University of Bolton – UK 
• University of derby – UK 
• Thames Valley University – UK 
• University of Sunderland – UK 
• Johnson & Wales university –USA
Fee Structure 
Semester I (6 Months) 
Registration fee 5,000 
TLR + Uniform 15,000 
Training Lab Fee 10,000 
Tuition fee 35,000 
External Qualification fee 24,000 
Total 89,000 
Semester II (6 Months) 
TLR 2,500 
Training Lab Fee 15,000 
Tuition fee 35,000 
External Qualification fee 24,000 
Total 76,500 
Semester III (6 Months) 
TLR 2,500 
Training Lab Fee 15,000 
Tuition fee 35,000 
External Qualification fee 24,000 
FULL TIME INTERNSHIP (No Charges) 
Total 76,500 
Grand Total 242,000 
Diploma Fee 2,000/- (Payable after successful completion
Scholarships 
High achievers at Entry Level Qualification 
i. 80% and above 40% on First Semester Tution Fee 
ii. 70% and above 30% on First Semester Tution Fee 
iii. 60% and above 20% on First Semester Tution Fee 
Government Servants 
 40% on first semester Tution Fee 
Hospitality Industry Professionals 
 40% on first semester Tution Fee 
Performance Based 
1st Position : 25% 
2nd Position : 20% 
3rd Position : 10% 
(The Scholarship applies to the tution fee only)
Hotels 
Motels 
Theme Parks 
Resorts 
Restaurants 
Catering Companies 
Fast Food Chains 
Cruise Ships 
Airline 
Tourism Organizations
Core Competencies 
• Cover the basic knowledge about Reception Operations. 
• Practical knowledge to operate as frontline worker. 
• Boost career in the hospitality industry - get the skills to work as a 
Receptionist with a qualification in Reception Operations and Services. 
• Provides a lot of practice in the services area. 
• Practical knowledge to operate as supervisor. 
• Learn managerial skills for working as a receptionist in a hotel/service 
Industry. 
• Practical knowledge to operate as first level management.
 All the programs are followed by Internship facilitation, offered to every 
student to gain experience and exposure to the real environment. 
 The internship Placement of the graduates is arranged in the Hospitality , 
Travel and Tourism industry Internationally , regionally and locally. 
 Job Placement Centre of CHIP is working towards developing a strong rapport 
between the CHIP and the hospitality, travel and tourism industry 
internationally, regionally and locally to ensure guaranteed best opportunities 
of internship and job placement for the graduates.
• International Office of CHIP is globally connected with 
hotel and culinary schools/colleges/universities of 
international repute to facilitate students’ credit hours 
transfers 
• On completion of studies at CHIP, the International Office 
provides professional assistance and guidelines to the 
students to pursue their further education abroad 
• It ensures smooth admission process and credit hours 
transfers to the Hotel Schools/Universities of their choice. 
• It facilitates students to participate in the international 
events of the hospitality, travel and tourism industry to 
gain international exposure and learning.
 Ever increasing demand of Human Resource in Hospitality, Travel and Tourism 
industry both at national and International Level makes CHIP a great choice to 
study Hospitality Management and Culinary arts programs. 
 All the programs offered are accepted and recognized internationally by 
employers and educational institutions and are accredited by internationally 
recognized awarding bodies, namely Institute of Commercial Management 
(ICM-UK) and City & Guilds - UK 
 The management of CHIP has designed the Fee structure for all programs 
keeping in view the socio-economic factor, thus making them affordable and 
cost effective. 
 CHIP offers facilitation for internship and job placement to its students and 
graduates in local and international market..
Thank You! 
Inspiring Careers

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Reception Services

  • 1.
  • 2.
  • 3.
  • 4.  Culinary & Hotel Institute of Pakistan (CHIP) is meant to impart skills and knowledge of the culinary arts and hospitality management to lead the youth to the path of success in their career as well as in life.  CHIP adds value through a combination of technical and soft skills, making the programs demand-driven and completely in line with what the hospitality industry expects from the fresh graduates.  In collaboration with the leading awarding bodies of the UK, The Institute of Commercial Management (ICM) and City & Guilds, CHIP is offering from vocational to the management level internationally-acclaimed qualifications in hospitality and the culinary arts, and creating an edge for its graduates to become part of the hospitality industry internationally.
  • 5. ACADEMIC PARTNERS INSTITUTE OF COMMERCIAL MANAGEMENT (ICM), UK The Institute of Commercial Management (ICM) UK, is the leading professional body of the Europe ICM is operating in over 130 countries with over 500 approved study centers ICM accredits Advanced Diploma in Hospitality & Tourism Management Program. City & Guilds – UK  The City and Guilds -UK is a vocational education organization in the United Kingdom.  City & Guilds offers more than 500 qualifications over the whole range of industry sectors through 8500 colleges and training providers in 81 countries worldwide  City and Guilds accredits Hospitality management and Culinary arts programs of CHIP
  • 6. Associations / Recognitions of City & Guild Programs
  • 7.
  • 8. • Library • Air Conditioned & Multimedia equipped Classrooms • WiFi IT environment • Computer Lab • Training Kitchens • Training Restaurant • Career Counseling • Job Placement Center • Internship Facilitation (Local & International) • International study tours • International Credit Transfers
  • 9. Duration: 18 Months Entry Level: Matriculation Semester: 3 ( 6 months each) Internship: 3 Months (Optional) Awarding Body: City & Guilds – UK
  • 10. Course Structure Semester I , level 1 (Certificate)  Safety at work  Customer service in hospitality and catering industry  Introduction to equipment used in reception  Provide information to guests  Store and handle guest property  Introduction to the hospitality and catering industry Semester 2 , level 2 (Diploma)  Safety at work  Customer service in hospitality and catering industry  Book Accommodation for guests  Handling cash and guest accounts  Arrival and departure services  Promote products and services to guests  Reception office skills Semester 3 , level 3 (Advanced Diploma)  Maintain a healthy, safe and secure working environment  Supervise customer service  Supervise staff training  Resource management in the front office area  Supervise front office operations  Supervise cash handling operations
  • 11. • Bournemouth University – UK • The University College Birmingham – UK • University of Bolton – UK • University of derby – UK • Thames Valley University – UK • University of Sunderland – UK • Johnson & Wales university –USA
  • 12. Fee Structure Semester I (6 Months) Registration fee 5,000 TLR + Uniform 15,000 Training Lab Fee 10,000 Tuition fee 35,000 External Qualification fee 24,000 Total 89,000 Semester II (6 Months) TLR 2,500 Training Lab Fee 15,000 Tuition fee 35,000 External Qualification fee 24,000 Total 76,500 Semester III (6 Months) TLR 2,500 Training Lab Fee 15,000 Tuition fee 35,000 External Qualification fee 24,000 FULL TIME INTERNSHIP (No Charges) Total 76,500 Grand Total 242,000 Diploma Fee 2,000/- (Payable after successful completion
  • 13. Scholarships High achievers at Entry Level Qualification i. 80% and above 40% on First Semester Tution Fee ii. 70% and above 30% on First Semester Tution Fee iii. 60% and above 20% on First Semester Tution Fee Government Servants  40% on first semester Tution Fee Hospitality Industry Professionals  40% on first semester Tution Fee Performance Based 1st Position : 25% 2nd Position : 20% 3rd Position : 10% (The Scholarship applies to the tution fee only)
  • 14. Hotels Motels Theme Parks Resorts Restaurants Catering Companies Fast Food Chains Cruise Ships Airline Tourism Organizations
  • 15.
  • 16. Core Competencies • Cover the basic knowledge about Reception Operations. • Practical knowledge to operate as frontline worker. • Boost career in the hospitality industry - get the skills to work as a Receptionist with a qualification in Reception Operations and Services. • Provides a lot of practice in the services area. • Practical knowledge to operate as supervisor. • Learn managerial skills for working as a receptionist in a hotel/service Industry. • Practical knowledge to operate as first level management.
  • 17.  All the programs are followed by Internship facilitation, offered to every student to gain experience and exposure to the real environment.  The internship Placement of the graduates is arranged in the Hospitality , Travel and Tourism industry Internationally , regionally and locally.  Job Placement Centre of CHIP is working towards developing a strong rapport between the CHIP and the hospitality, travel and tourism industry internationally, regionally and locally to ensure guaranteed best opportunities of internship and job placement for the graduates.
  • 18. • International Office of CHIP is globally connected with hotel and culinary schools/colleges/universities of international repute to facilitate students’ credit hours transfers • On completion of studies at CHIP, the International Office provides professional assistance and guidelines to the students to pursue their further education abroad • It ensures smooth admission process and credit hours transfers to the Hotel Schools/Universities of their choice. • It facilitates students to participate in the international events of the hospitality, travel and tourism industry to gain international exposure and learning.
  • 19.  Ever increasing demand of Human Resource in Hospitality, Travel and Tourism industry both at national and International Level makes CHIP a great choice to study Hospitality Management and Culinary arts programs.  All the programs offered are accepted and recognized internationally by employers and educational institutions and are accredited by internationally recognized awarding bodies, namely Institute of Commercial Management (ICM-UK) and City & Guilds - UK  The management of CHIP has designed the Fee structure for all programs keeping in view the socio-economic factor, thus making them affordable and cost effective.  CHIP offers facilitation for internship and job placement to its students and graduates in local and international market..