Are portals really dead? “The reports of my death have been greatly exaggerated” (Mark Twain)
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According to some individuals, portals are dead. However, students and faculty continue to struggle with the shear volume of university applications and web sites. They seek a way to abstract and personalize their individual views of the university. This session seeks to motivate the case for a portal and why uPortal is a great long-term solution. Furthermore, we want to examine how portals fit into enterprise strategies such as mobile, web services, etc. At BYU, we have been running uPortal for our enterprise portal for several years. Recently, we have undergone a re-evaluation of our portal strategy. We will share the lessons BYU has learned and our experience on why uPortal is an attractive solution to build the foundation for the future.
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Are portals really dead? “The reports of my death have been greatly exaggerated” (Mark Twain)
- 3. • • • • A Christmas Story. Directed by Bob Clark. Los Angeles: Warner Brothers 1983 “http://cinemajaw.com/wordpress/?p=817”
- 8. Gartner: Gene Phifer, Jim Murphy http://comp.webstockpro.com/tetraimages/ti0145101.jpg
- 14. User Experience Identity and access User Personalization Search & Navigation Content Aggregation Content Discovery User Productivity Developer Integration Platform
- 16. • • •
- 17. Site Visits Last 30 days* BYU Home Page 1,423,471 myBYU 1,038,236 Continuing Education 441,831 Library Home Page 369,211 AIM Menus 316,787 MyMap 264,814 My Financial Center 118,814 BYU Mobile App 69,993 BYU Bookstore 38,753 SAS 37,486 *January 8, 2013-February 7, 2013 20,000 pieces of feedback in 2 ½ years 32% with comments Currently Adding in Portlet analytics
- 18. • Only 2 Outages in the last months • Both occurred within the first 10 days of the 9/2011 release. http://www.earthlingcommunication.com/images/articles/achieve-multiple-targets-goals.gif
- 19. • Nothing locked down • Can Add • Portlets • Tabs • Themes/Skins
- 21. • Default Theme aligns with campus web page templates • Only One Theme for now (more coming soon)
- 22. • Enterprise "app store" • Many portlets (currently 185) • Several portlets are user configurable • Bookmarks, Announcements, Calendar, Weather, Classifieds, Email
- 24. • • • • •
- 25. • Develop once, deploy on multiple devices & platforms (desktop, tablets, smartphones; i0S and Android platforms) • uMobile version coming soon
- 27. Missing Key Content Resource Constraints Marketing & Promotion Social Media Integration myBYU in the Cloud http://www.channeltivity.com/blog/2013/how-to-make-rain-in-the- cloud/ http://www.sanjuancollege.edu/Images/HR/people.jp http://www.inboundmarketing.co.uk/Portals/59252/images/eBook s%20vs.%20whitepapers.png http://www.inc.com/uploaded_files/image/promotion- panoramic_16688.jpg http://www.mcginnismedia.com/wp-content/uploads /2012/09/Social-Media-mcginnis-media.jpg
- 28. • • • • • •
Hinweis der Redaktion
- In the early days of the Internet, companies sought to give users the benefit of a consistent experience by building portals that integrated multiple activities. Portals are now mostly a thing of the past; a few large examples such as Yahoo! and MSN still exist, but by and large they have fallen victim to what must be the most important law of the Web: a different site is only a click away. As users sought out the best sites for any given purpose, the browsing experience fractured and became ad hoc. As a result, disaggregation of Web sites and services is now the norm.Phil Windley CTO KYNETX (Blog: Wed Feb 4 19:44:00 2009)
- 1. Enterprise portals provide users with a personalized and targeted single destination to interact with information and processes and to collaborate2. They provide business stakeholders with a means to engage customers and users3. They provide IT organizations with a unified platform to deliver information, applications, and servicesAddress the user experience across all points of user interactionIdentity and access managementUser PersonalizationInformation navigation & aggregation.Service (Portlet) Discovery“Enterprise app store”User ProductivityDeveloper platform/Integration platformEven whole applications
- myBYU v1: (8/01/2009) Proof of concept, basic RouteY features (mostly linking portlets)myBYU v2: (10/07/2010) Formal RouteY replacement (“Turned off” RouteY), refined usability, improved portlet developer tools & added portletsmyBYU v3: (4/12/2013) Enhanced mobile, improved user experience (Portlet Gallery), improved performance, additional myBYU portlets
- myBYU is designed to make it easy for departments and colleges to build and integrate multiple campus applications into a single website that has a common look and feel and can be targeted to just the right audiencemyBYU takes care of the rest (authentication, authorization, device compatibility, mobile presentation, etc.)Anyone may participatePortlet registration workflowSystem & Portlet AnalyticsCreate custom themes (skins)Create custom Pre-built tabs with a pre-populated set of portletsAPI's for...AnnouncementPersonal NoticesIntegrationCalendarLinkingRSS/AtomVideoTwitterCMSiFrameMapsClassifieds
- Missing Key PortletsNeeds improved Information search, navigation, & linkingResource constraintsIt is a challenge to get priority for portlet development across campusNeeds improved promotion through the organizationLack of a unified definition, strategy, and understanding of portalsNeeds tighter Social Media integrationTo help campus to connect to University social pagesTo promote the portal, portlets, and new featuresTo provide help & respond to feedbackNot in the CloudMore Pre-Built “Tabs”Additional Themes & Improved UI in all devices
- The market was created in 1998 and is now matureMarket is back into expansion with open source and cloud vendors driving growthThe portal is transforming but its essence lives onDespite significant changes in technology and the demands driving it, the demand for portals is only accelerating, not diminishing.The term “Portal” has significant baggage and has become a dirty word for someMany portal products are evolving into comprehensive user experience platforms