With over 2000 marketing technologies in over 40 categories, choosing the right technologies for your data-driven marketing technology stack is imperative. Do you buy a "marketing cloud" from the tools acquired and pieced together by established tech giants? Or do you build your own custom "Open Marketing Cloud", which may allow for greater flexibility and openness?
This keynote will explore the pros and cons of each potential solution as well as insights the vendors won't tell you. It will highlight the key data you need to understand and uncover some tools that can impact the build of your perfect custom marketing cloud for you business needs. No one size fits all in the marketing technology space. Join Travis for this unique, entertaining, and action-packed presentation to learn where MarTech is headed and how to roll with the changes.
SEO and Digital PR - How to Connect Your Teams to Maximise Success
Data-Driven Marketing and Marketing Technologies in Modern Marketing - Travis Wright #DMS2015
1. The Digital Media Summit
May 7th, 2015
Data-Driven Marketing Technologies
and Their Role in Modern Marketing
Travis Wright | Chief Marketing Technologist | CCP Global | @teedubya | @TheCMTO
2. Who is this Travis Wright dude?
@teedubya
• Radio Disc Jockey at Age 13.
• Stand-up comedian since 1995.
• Web developer since 1996.
• Helped Roll out Superpages.com in 1997.
• SEO & “Geo-Targeting” SMB – Fortune 50’s brands since 1998.
• Military Intelligence and Russian Linguist in the US Army.
• Former Global Social Media Strategist – Norton / Symantec
• Chief Marketing Technologist – CCP Digital
• Tech Journalist for CMO.com, Tech.co, MarketingLand, Salesforce & Adobe
• Tech Tools for Entrepreneurs Columnist - Inc. Magazine.
• @teedubya on Twitter
#DMS2015
3. Who is this Travis Wright dude NOT?
@teedubya#DMS2015
9. • Ask & Answer the right questions
• Integrate marketing strategies
• Optimize your marketing mix
• Recognize & know your customer
• Personalize customer journey
• Show next best offer
• Create a better user experiences
Data-Driven Marketing
Making Smarter & More Impactful Decisions
@teedubya#DMS2015
11. Analytics and Competition
“There are only two sources of competitive advantage:
1. The ability to learn more about our customers faster
than the competition
2. The ability to turn that learning into action faster
than the competition.”
42. Forrester Calls This Trend….The Age of the Customer
“Your company must become customer obsessed. You need to have
a deep knowledge of and engagement with your customers.”
@teedubya#DMS2015
43. • Title
• Time in the job
• Works directly with
• Daily tasks
• Responsibilities
• Likes/dislikes about job
• Frustrations
• Pressures
• Concerns
• Needs
• Role in buying process
• Buying stage
• Drivers
KNOW YOUR CUSTOMERS
@teedubya#DMS2015
44. • Interview Current Customers
• A/B Testing
• Try Progressive Profiling
• Study Your Web Analytics
• Leverage Your Competition
• Use LinkedIn and other
Industry Networks
• Go to Events
RESEARCH YOUR BUYER PERSONAS
@teedubya#DMS2015
68. What are Marketing Clouds?
• Acquired, non-integrated solutions
• Walled-gardens leave many
marketing technologies excluded
or unsupported
• Assembling a best-of-breed solution
demands you build-your-own
‘marketing cloud’ #BYOC
@teedubya#DMS2015
69. The Tech Giants Are Acquiring Marketing Clouds To Compete
@teedubya#SMSsummit
70. To Build, or not to Build: That is the question.
71. • What is the desired outcome that you’d like a
technology to solve for you?
• Which category of tools offer solutions?
• Who are the competitors in the space?
• How can it be best implemented?
• Who’s the best person or team to manage it?
• What’s the best way to figure out how
effective the tool this new marketing
technology is?
How to Find the Best of Breed
99. • Data is the Lifeblood for Digital
Marketing
• Synchronized Data Definitions
• Standardize and control data
distribution to partners &
vendors
• Better visitor attribution and
personalized insights
What is a Data Layer?
@teedubya#DMS2015
100. Data Chaos Digital Marketing Agility
Retargeting
Analytics
Before
Optimization
Ad Serving
Media
Disjointed data
collection
Optimization
Ad Serving
AnalyticsRetargeting
Data Layer
Media
Centralised
data collection
After
@teedubya#DMS2015
101. Not all data has been yours or was unified
Missing data
• Ad impressions
• Social interactions
• Video consumption
Disjointed owned data
• Website analytics
• Mobile tracking
• Email data
102. Improve marketing agility with data ownership
• Collect rich online data
• Make data first party to you
• Switch vendors, keep the data
103. Unify Your Data at the Source
or
…You could always get all your vendors on a conference call
#DMS2015
104. Keyword
Campaign ID
Promo Code
URL Parameters
Browser Type
Operating System
Screen Resolution
Device Type
User Agent/Browser
Page Name
Site Section
Page/Content Type
Page DOM/HTML
SKU
Product Edition
Boxshot
Category
Product/SKU
Order price
Order quantity
Discount Code
Total Cart Amount
Cart
Customer ID
Purchase history
Campaign history
CRM/Offline
Data
Layer
Cookies
New/Return
Visit Number
Time on Site
Pathing
Offsite/3rd Party
Demopgrahics
Ad history
Social Graph
In-Market details
Data Layer: Collect & Unify ALL your Digital Data
119. Benefits
• “Siloed” solutions
enhance one another
• Collect, Own and Act on
your data everywhere
• Leverage Best-of-Breed
solutions without vendor
lock-in
• Omni-channel profiles
• Single line of code
• Data onboarding &
syndication
• 100% of technologies
supported
ENSIGHTEN DATA LAYER (EDL)
Standardize and control data across all 3rd party clouds, platforms and tools
AGILE MARKETING PLATFORM (AMP)
Hybrid Client-Server Technology
<script src=“//nexus.ensighten.com/YourID/Bootstrap.js”></script>
Privacy
Pulse
One
Data Collection
& Activation
Apps
Market
Manage
Mobile
Inform
Attribution
Tag Management & Testing
Ensighten @ensighten http://ensighten.com
133. PLATFORM: Combine Any Solution in an Open Cloud
@teedubya
• Don't restrict marketing agility by being
vendor-locked-in a closed-cloud
• There’s a good reason Google & Adobe
offer “free” tag manager solutions.
• No single closed cloud can solve all your
marketing use cases
• Unlock all options to find the best fit for your
business
• Take advantage of the best-in-breed digital
marketing solutions in the industry
#DMS2015
134. DATA: Unify Marketing with Data Ownership
@teedubya
• Assemble your own data layer to unify
and enrich all your marketing solutions
• Ensure data quality, consistency, and
privacy across all vendor solutions
• Standardize and share visitor profiles
and actionable segments across your
cloud
• Break down marketing program silos &
unify teams with coordinated data
#DMS2015
135. CUSTOMER: Know Your Customer’s Journey
@teedubya
• Establish a 360 degree view of your customer
across all channels and devices
• Assess customer value to optimize marketing
spend and personalize offer depth
• Build relationships by engaging inomni-
channel 1:1 conversations with your
customers
• Business Relationship Optimization.
#DMS2015
136. MARKETING: Take Real-Time Action
@teedubya
• Batch processing of data inhibits
marketing agility and effectiveness
• Manage data in real-time to take
real-time, intelligent action
• Coordinate marketing decisions and
interactions across solutions
• Improve ROI with relevant offers
and content
#DMS2015
139. @teedubya
17 Killer Content Templates: bit.ly/17templates
Twitter Chat Master List: http://bit.ly/TwitterChatMaster
Feature your Brand on Tumblr: http://brands.tumblr.com
Complete Guide to Twitter Cards: dev.twitter.com/docs/cards
The Advanced Guide to Content Marketing: bit.ly/advcontent
AJ Kohn’s Author Rank Resource: http://bit.ly/rel-author-resource
Three Very Handy Content Marketing Tools: http://www.siegemedia.com/tools
The Advanced Guide to SEO http://www.quicksprout.com/the-advanced-guide-to-seo/
Neil Patel & Bronson Taylor’s Definitive Guide to Growth Hacking: http://goo.gl/4yqEOj
The Definitive Guide to Microsoft Excel for SEOs: http://www.distilled.net/excel-for-seo/
The Complete List of Link Building Tactics http://pointblankseo.com/link-building-strategies
The Beginner’s Guide to Conversion Rate Optimization: https://qualaroo.com/beginners-guide-to-cro
The Ultimate Guide to the Google AdWords Keyword Planner: http://bit.ly/Adwords-Keyword-Planner
Dana Lookadoo’s Structured Social Sharing Formula & Worksheet: http://yseo.us/sssf | http://yseo.us/sssfw
Hubspot's Guide to Creating Buyer Personas: http://offers.hubspot.com/free-template-creating-buyer-personas
Annie Cushing’s Hundreds of Tools for Marketers: http://www.annielytics.com/hundreds-of-tools-for-marketers
The Web Developer’s SEO Cheatsheet 2.0 http://moz.com/blog/the-web-developers-seo-cheat-sheet-2013-edition
Paddy Moogan’s Big Ass List of Link Building Resources: http://www.linkbuildingbook.com/link-building-resources.html
No one is exited when a machine is selling them - corporate sales reads like legislation - use automation for what machines do best and lead with human vision, passion, art, Shakespeare wasn’t invented by a machine
Build in all detailed targeting potentials so the technical setup so that doesn't get in the way and allows for creativity, This requires flexibility on both sides of the coin, technical and strategic
Not reinventing the wheel with every test, Not constantly re-implementing with every test
Algorithm reviews have less weight than a social review
Hunting customers with Targeting vs Farming customers by cultivating relationships
No one is exited when a machine is selling them - corporate sales reads like legislation - use automation for what machines do best and lead with human vision, passion, art, Shakespeare wasn’t invented by a machine
Build in all detailed targeting potentials so the technical setup so that doesn't get in the way and allows for creativity, This requires flexibility on both sides of the coin, technical and strategic
Not reinventing the wheel with every test, Not constantly re-implementing with every test
Algorithm reviews have less weight than a social review
Hunting customers with Targeting vs Farming customers by cultivating relationships
No one is exited when a machine is selling them - corporate sales reads like legislation - use automation for what machines do best and lead with human vision, passion, art, Shakespeare wasn’t invented by a machine
Build in all detailed targeting potentials so the technical setup so that doesn't get in the way and allows for creativity, This requires flexibility on both sides of the coin, technical and strategic
Not reinventing the wheel with every test, Not constantly re-implementing with every test
Algorithm reviews have less weight than a social review
Hunting customers with Targeting vs Farming customers by cultivating relationships
No one is exited when a machine is selling them - corporate sales reads like legislation - use automation for what machines do best and lead with human vision, passion, art, Shakespeare wasn’t invented by a machine
Build in all detailed targeting potentials so the technical setup so that doesn't get in the way and allows for creativity, This requires flexibility on both sides of the coin, technical and strategic
Not reinventing the wheel with every test, Not constantly re-implementing with every test
Algorithm reviews have less weight than a social review
Hunting customers with Targeting vs Farming customers by cultivating relationships
Tealium brings order to the chaos by removing the need to manage all tags individually , and allowing you to deploy a single tag on your site which can in turn help you manage all your digital marketing solutions deployments.
Different ad networks and acquisition channels rent out slices of audiences and data.
Gather offsite audience data as first party to you. Unify online data into individual user profiles for effective privacy management and data activation. Keep the data yours even when switching marketing vendors. Build your own first party cookie pool to analyze and activate at any time.
So, for definition’s sake… Agile… able to move quickly and easily… nimble, flexible, acrobatic, fleet footed.
So, for definition’s sake… Agile… able to move quickly and easily… nimble, flexible, acrobatic, fleet footed.
Here’s what’s included with our platform. You deploy our single line of code across “The Internet of Things.” A set of core services is shared across the application set. We provide products for tag management, mobile tracking, and performance testing. Our Activate product is comprised of Ensighten Pulse, which is our impression tracker, and Ensighten One that unifies omni-channel profiles. Our attribution product powers budget allocation and marketing mix decisioning, as well as actionability on attributed data. Our privacy solution – a patented browser gateway – ensures 100% compliance with privacy policies. And of course our platform is fully open, supporting hundreds of client-side and server-side integrations. A unified data layer ensures that data is collect, persisted and activated easily and consistently.
Identify your keywords. Created with SimplyMeasured, TagCrowd, Wordle and Photoshop.
Identify your keywords. Created with SimplyMeasured, TagCrowd, Wordle and Photoshop.
Identify your keywords. Created with SimplyMeasured, TagCrowd, Wordle and Photoshop.
Identify your keywords. Created with SimplyMeasured, TagCrowd, Wordle and Photoshop.