Smartphones provide advanced computing and connectivity compared to regular phones. They make communication and sharing of information easier in the workplace by allowing easy access to email and files. Research shows that smartphones have a very positive impact on responsiveness to customers, flexibility, productivity, organization, internal communication, and coordination for small businesses. Further research could explore the impact of smartphone usage on engagement in more depth, though initial research suggests engagement is positively impacted. In conclusion, while smartphones have some disadvantages, their advantages generally outweigh the disadvantages, and smartphones are becoming primary computing devices for much of the developing world.

1. Smartphones A smartphone is a mobile phone that offers more advanced computing ability and connectivity than a contemporary feature phone. Examples;

5. Productivity

6. Social engagement

8. Research shows that … Business Week Research Services (BWRS) launched a research program in May 2008 to gauge the performance of U.S. small businesses and hence determine what benefits smart phones have on small businesses. What smart phones have a very positive impact on: Responsiveness to customers 82% Flexibility 81% Productivity 75% Organization/Coordination/Scheduling 73% Internal communication among workers 70%

9. STATISTICAL INFORMATION SHOWING SMARTPHONE SUBCIBERS

10. What further research can be done .. Further research can be done that would fully explore smartphone usage on engagement as research suggests that smartphone usage on engagement is positive but does not suggest that these effects are substantial.

12. They may have their disadvantages like everything in this world but overally their advantages outweigh their disadvantages.

13. I feel like smart phones becoming the primary computing devices and likely to become the next PC’s for much of the developing world.