A sneak peak into the pots of SAP Research's labs - an Operations cockpit for NW Cloud Wolfgang Schwach

1. OpsCockpit @ Cloud Labs
Out-of-the-Box Application Runtime Intelligence for NetWeaver Cloud
Wolfgang Schwach @ SAP Research Enterprise Platform Fabric Karlsruhe
SitNL 2012 – Dec. 8th 2012

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OpsCockpit are not guaranteed in any way, shape, or form and SAP HEREBY EXPRESSLY DISCLAIMS
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© 2012 SAP AG. All rights reserved. 2

3. About me
Wolfgang Schwach
SAP Research Enterprise Platform Fabric
Karlsruhe
Broker@Cloud (EU-Project)
@toraxx
wolfgang.karl.rainer.schwach@sap.com
non-work:
Photography – http://torax.de
© 2012 SAP AG. All rights reserved. 3

4. Cloud is about Applications
The Cloud platform lets customers invent the next cool thing
Application stakeholders can focus on their applications to …
… build new features that customers crave
… improve and streamline existing features
But how to build those features?
Building great features requires great ideas
Building the right features the right way also requires optimal information flow
between all stages of the application lifecycle
Require Arch + Implemen Deploy Mainte
Specs Testing
ments Design tation ment nance
© 2012 SAP AG. All rights reserved. 4

5. Information Flow in the Application Lifecycle
Design Develop Operate
Lean
Dev Ops
DevOps is the new Lean
Lean improves working relationship between stakeholders mostly at design and
development stages
DevOps aims at breaking down barriers between development and operations
Current focus on streamlined deployment and incident management (TheHub)
But there is still a gap
Getting application runtime information to development
© 2012 SAP AG. All rights reserved. 5

6. Application Stakeholders
Sales manager
Needs to know app customers and business operations to develop
business plan, to manage costs, and to acquire customers
Product owner
Needs to understand customer behavior and application usage to improve
value of application for customers
Developer
Needs to understand application performance and usage in productive
setting to improve user experience and reduce resource cost
Administrator
Needs to know about application performance in real time to manage
infrastructure and to ensure undisrupted service
© 2012 SAP AG. All rights reserved. 6

7. Application Stakeholders
Sales manager
Needs to know app customers and business operations to develop
Blind Spot
business plan, to manage costs, and to acquire customers
Product owner in the
Application Lifecycle
Needs to understand customer behavior and application usage to improve
value of application for customers
Developer Design Develop Operate
Needs to understand application performance and usage in productive
setting to improve user experience and reduce resource cost
Administrator
Needs to know about application performance in real time to manage
infrastructure and to ensure undisrupted service
© 2012 SAP AG. All rights reserved. 7

8. OpsCockpit: Out-of-the-Box Runtime Intelligence
One-stop shop for all application stakeholders
Analyze application runtime behavior for Cloud apps in productive setting
Provide previously unavailable insights into product qualities that can be used to
evolve the product
Support out-of-the-box analysis but provide SDK for deeper insights
Provide useful product and platform for future research
© 2012 SAP AG. All rights reserved. 8

9. Questions and Scenarios
Product Owner
Who is using my application, and how?
Which features are the most popular ones, which ones
may be dropped?
Which of two alternative versions of a certain feature is 3 Costs per Us
er
preferable? 2,5
2
1,5
Sales Manager
1
0,5
0
How much does the application cost me with respect to KW KW
32 33
KW KW
34 35
KW KW
36 37
KW KW
38 39
KW KW
40 41
KW KW
42 43
ek
the number of users? Average Costs / We
CurrentApp
App2
Which features are most critical for revenue generation? App3
App4
App5
Developers
Which application layer is causing feature X to be so
slow?
© 2012 SAP AG. All rights reserved. 9

10. DEMO
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11. OpsCockpit Summary Page
© 2012 SAP AG. All rights reserved. 11

12. OpsCockpit Detail Page
© 2012 SAP AG. All rights reserved. 12

13. Outlook
HttpDestination Service Calls
Response time
Size
Transparent Instrumentation of Java Code
AOP based
e.g complex computation, database queries, …
System Information
CPU load
Memory consumption
Release to NW Cloud Labs on SCN
© 2012 SAP AG. All rights reserved. 13

14. NW Cloud Labs
OpsCockpit is part of
Visit us - https://labs.netweaver.ondemand.com
© 2012 SAP AG. All rights reserved. 14

15. Questions
?
© 2012 SAP AG. All rights reserved. 15

16. Thank you
Contact information
Wolfgang Schwach| SAP Research | Enterprise Fabric Platforms | Karlsruhe