15. Collecting data 6 Users* 3 Tasks 2 Metrics * Within group experiment Participant Time and Errors Open Browser and login to client Open inbox and read 1 st unread email. Reply to email Time Taken [sec] Errors Time Taken [sec] Errors Time Taken [sec] Errors With ASSIST Without ASSIST With ASSIST Without ASSIST With ASSIST Without ASSIST With ASSIST Without ASSIST With ASSIST Without ASSIST With ASSIST Without ASSIST 1 49 20 1 0 9 9 0 0 22 11 0 0 2 47 56 0 0 3 4 0 0 20 12 0 0 3 33 18 0 0 5 13 0 0 14 8 0 0 4 27 26 0 0 4 16 0 0 14 11 0 0 5 35 30 1 0 8 6.5 0 0 15 8 0 0 6 30 28 0 0 10 9 0 0 13 10 0 0
16. Analyzing data Faster Participant Time and Errors Open Browser and login to client Open inbox and read 1 st unread email. Reply to email Time Taken Errors Time Taken Errors Time Taken Errors With ASSIST Without ASSIST With ASSIST Without ASSIST With ASSIST Without ASSIST With ASSIST Without ASSIST With ASSIST Without ASSIST With ASSIST Without ASSIST 1 49 20 1 0 9 9 0 0 22 11 0 0 2 47 56 0 0 3 4 0 0 20 12 0 0 3 33 18 0 0 5 13 0 0 14 8 0 0 4 27 26 0 0 4 16 0 0 14 11 0 0 5 35 30 1 0 8 6.5 0 0 15 8 0 0 6 30 28 0 0 10 9 0 0 13 10 0 0