"I Didn't Know I Could Do That" Jill Duppler/TargetX

1. I Didn’t Know I Could
Do That!
Jill Duppler

2. Did you know you can...
✦ Change your password
✦ Change your default email address and contact info
✦ Customize Confirmation Emails
✦ Merge event details into an email
✦ Hyperlink an image
✦ Send followup emails
✦ Use Split-Testing to see how interaction rates vary
between different subject lines

3. Did You Know You Can...
✦ Be in more than one chat at a time
✦ Create canned messages on the fly during
a chat event
✦ View all upcoming events on one page
✦ Use unique event URLs to invite people to
specific events
✦ Submit a Support Case Online

4. Changing Your Password

7. Changing Your Contact Info

8. id

9. Changing Your Default Email Address

11. Customizing Confirmation Email

14. Merging Event Details Into An
Email

18. Hyperlinking an Image

22. Sending a Followup Email

24. Split-Testing

27. Be in More than One Chat Room
at a Time

29. Create Canned Messages
During a Chat

32. View All Upcoming Events

34. How to View Event Specific
Registration Page

38. Submit a Support Request

40. Thank You!
Questions??