The Stellenoord Lifecare Centre is a multi-functional Retirement Complex and an Accommodation Services facility, consisting of 35 apartments and is situated in the heart of Stellenbosch, one of the most sought after locations in the world. - We have taken a moment to share our current rates here on SlideShare, feel free to call us for more details.
1. 1
DESCRIPTION OF ACCOMMODATION, LEVIES AND CARE OPTIONS
STELLENOORD LIFECARE CENTRE offers various types of accommodation and services. You
have a choice to assemble a package that may even be changed from time to time to suit
your own needs.
The following points are explained in this document:
Section 1: Definition of clients and proposed accommodation.
Section 2: Description of type of accommodation.
Section 3: Levies and included services.
Section 4: Additional services available.
Section 5: Nursing care offered.
Section 6: Additional nursing per month.
SECTION 1: DEFINITION OF CLIENTS AND PROPOSED ACCOMMODATION
What type of accommodation is suited for my needs? With the help of the following column
we would try to assist you in your choice, but this is not necessarily the alpha and omega,
and any person can apply for any type of accommodation.
GROUPING DESCRIPTION PROPOSED ACCOMMODATION
Group 1
Healthy and self-supporting clients
looking for the necessary security
and peace of mind
Luxury apartments with en-suite
bedrooms, dining room/lounge
and kitchenette. Available to rent
on monthly basis.
Group 2
Debilitated clients in need of a
minimum assistance
Bachelor suites with kitchenettes.
Available to rent on monthly basis.
Group 3
Very debilitated/helpless clients in
need of full-time assistance (24
hours)
En-suite Rooms or Single Rooms
in Lifecare Section.
STELLENOORD LIFECARE CENTRE
Quality, Secure & Affordable Lifecare Facility
Business Venture Investments No 1034 (Pty) Ltd t/a Stellenoord Lifecare Centre
Reg no: 2005/033006/07
27 Tarentaal Street, Onder Papegaaiberg, Stellenbosch
Tel: (021) 887 5409 Fax: 086 762 9495
www.stellenoord.co.za
Email: sales@stellenoord.co.za
2. 2
SECTION 2: DESCRIPTION OF TYPE OF ACCOMMODATION & RENTAL RATES
STELLENOORD LIFECARE CENTRE offer both long and short term accommodation for
persons older than 60 years, and depending on the clientâs needs, there are different types
of accommodation from which to choose, namely:
TYPE DESCRIPTION RENTAL PER UNIT (EX LEVY)
Luxury Living Apartments * Consist of a large bedroom with private
bathroom, dining room / lounge area and
kitchenette. Suitable for one or two
persons.
This accommodation is rented on a
month to month basis and for a
minimum period of 30 days.
Rental rate: R 10,000 per month
Bachelor suites * Consists of a sleeping unit with a private
bathroom
* Suitable for one person.
This accommodation is rented on a
month to month basis and for a
minimum period of 30 days.
Rental rate: R 7,500 per month
Single Rooms / Double Rooms
in Lifecare Section
* A choice of accommodation in single,
double rooms, or a multi-bed section.
* Bathroom conveniences are shared.
This accommodation is rented on a
month to month basis and for a
minimum period of 30 days. Rental
accommodation for periods shorter
than 30 days is possible, depending on
availability.
Rental rate: R 5,500 per month
SECTION 3: LEVIES AND SERVICES INCLUDED
3.1 LUXURY LIVING APARTMENTS
These units are rented with a monthly levy that includes certain services.
Depending on the clientâs needs, different services packages are available, namely:
OPTION DESCRIPTION LEVY P.M.
Option 1 Unit inhabited by one (1) person with basic services. R 4,000
Option 2 Unit inhabited by one (1) person with complete services R 10,000
Option 3 Unit inhabited by two (2) persons, both with basic services. R 7,000
Option 4 Unit inhabited by two (2) persons, one (1) with basic R 12,000
services and one (1) with complete services.
3. 3
The following items are, as indicated, included in the various options.
DESCRIPTION OF SERVICES TYPE OF
SERVICES
COMPLETE
Electricity - Used by maintenance team, street lights, etc. (Your unit's ïŒ
electricity is not included here.) Tariffs are determined by the local
Municipality and billed monthly.
Gardens and Garden Services - Maintenance of gardens/plants around ïŒ
the buildings, as well as areas between dwelling units.
Insurance/Sasria - The insurance of the property is included, but the
client's own property and contents is excluded. ïŒ
Administration and Management ïŒ
Property tax and Municipal taxes/levies -as determined by the local ïŒ
Municipality, calculated pro rata.
Security of the complex - The maintenance of the different types of ïŒ
security for the specific locality, for instance the main entrance, guards,
electric fences (where applicable) and as governed by the body
corporate.
Water consumption - Consumption for irrigating gardens, and also the ïŒ
water consumption by inhabitants in units, are included
Call system - there is an emergency button in every unit that you may use ïŒ
in the event of an emergency. If emergency services are called in, the cost
is included . If any material/ward medication is used, then this would be
for your own account
Library - Fortnightly visit by the library (Annual program will be provided ïŒ
to you.)
Maintenance - General maintenance of the property, as described in ïŒ
your purchase or rental agreement.
Transport service - Transport to town, shopping centre at predetermined ïŒ
times, according to availability once per week.
Nursing Staff - Availability of qualified nursing staff and competent
nursing attendants 24 hours per day. ïŒ
OT Program - Attendance of OT Program (stimulating activities). The cost ïŒ
of possible excursions being arranged, will be for your own account.
Mail system - You may post your letters (not registered items and/or
parcels) at a central mailbox. We will mail these items on your behalf ïŒ
at the Post Office.
Refuse collection - The removal of refuse (placed in a black bag) from
your dwelling/unit to the refuse shed will be done weekly as ïŒ
determined by the local routine, and is included in your levy.
M-Net and DSTV - Signals could be relayed to your unit, but it is your ïŒ
responsibility to pay for the connection and the monthly levy, as
determined by the suppliers.
House calls - The duty Sister will call on you every fortnight for up to 30 ïŒ
minutes to ascertain what your state of health and well-being is.
Pedicure - Inhabitants will be visited every 6 weeks by a pedicurist whoâs
fees are excluded in the levy. Visits will be charged for and for your ïŒ
own account.
4. 4
Cleaning service - Dwelling units will be cleaned weekly for two hours, ïŒ
under your supervision.
Ward liaison - This person has been appointed to look after your needs ïŒ
and to act as a link between yourself and management. Any requests
should be channelled via her. She will also assist you in arranging
appointments, coordinating transport/excursions and much more.
Shopping service If you would like to do some shopping and cannot do it ïŒ
personally, the ward secretary will do this on your behalf at specified
times.
Weekly clinic - Here measurements of blood pressure, sugar levels, ïŒ
injections, care of wounds, etc are provided. The execution of basic
nursing duties during the clinic is included in your levy, but
medication/material used would be for your own account.
Breakfast - Is served daily to complete service clients. You may also ïŒ
order breakfast at your own expense, should you so wish.
Lunch - (Mondays to Sundays) - Is served to all service clients. You may ïŒ
also invite friends and family to lunch and this would be for your own
account. Bookings to be made in advance.
Supper - Is served to complete service clients. You may also order supper ïŒ
at your own expense, if you so wish.
Tea/Coffee - Is served daily to complete service clients. You may also ïŒ
order some tea/coffee at your own expense, should you so wish.
Laundry - Complete service clients marked clothes/linen are washed. Self ïŒ
supporting clients marked clothes/linen are for your own expense, refer
to 4.2. Laundry, for costs involved.
FULL CARE (LIFECARE) â Is at the decision of management and charged accordingly.
Should a client in a Luxury Living Unit become temporarily in need of 24-hour nursing care, it is
advisable that he/she be moved to the Lifecare Units. Management will discuss this with the client
and his/her family first.
3.2 GENERAL CARE UNITS
TYPE DESCRIPTION SERVICES PRICE PER DAY
En-Suite Are rented on a month to Services included in the levy are R 800
month basis. the same as for the Luxury
Mininum period thirty (30) Units:
Single days. Option 2. (Please see the table
Rooms of options above). R 600
Double R 500
Rooms
5. 5
3.3 SHORT TERM REHABILITATION
Care units may be rented for a short term (also less than 30 days) for treatment, post-operative and
general care.
You may be admitted for rehabilitation to recuperate after an illness, under qualified care, with
physio or occupation therapy services at your disposal.
Tariffs regarding this kind of treatment vary between clients, depending on the clientâs needs.
If you belong to a medical aid society, there is a possibility that the fund may pay for your stay, but
prior authorization should be obtained from the fund.
Costs are determined by your medical fund, but in the case of a private patient the cost vary.
3.4 SHORT TERM STAY
You may leave your family member under our care for a day, night, weekend or holiday. The column
below provides a choice of stay.
DESCRIPTION TIMES PRICE
Short term (not rehabilitation and less Per 24-hour day R 1,250 per day
than 30 days).
Day care (12 hours) 08:00 to 20:00 R 750 per day or part
of the day
Night tariff 17:00 to 08:00
R 1,000 per night or
part
of the night
Weekend tariff Fri 17:00 to Sun 17:00 R 2,000 per weekend
SECTION 4: ADDITIONAL SERVICES AVAILABLE
4.1 HELP SERVICES
Apart from the services specified above, STELLENOORD LIFE CARE CENTRE has the following
contracted help services/facilities. If you would like to use these services, you should reserve them
at least 48-hours in advance of the start of the service with the ward secretary or the Sister on duty.
All these help services are given on the premises as far as possible, and when it should not be
possible, we would take you to the specific person, such as a dentist.
6. 6
Additional costs will apply.
Costs are for your own account and are determined by the relevant help services.
â Occupational therapy
â Aromatherapy â Reflexology
â Physiotherapy
â Speech therapy
â Dentist
â Optician
â Psychologist
â Psychiatrist
â Welfare worker
â Podiatrist
â Acupuncture
â Dietician
â Herbalist
â Hair Stylist
â Oral Hygiene
â Pharmacy â delivers to your doorstep
â Restaurant â you may invite family and friends for meals
â Laundry
4.2 LAUNDRY
Laundry may also be processed by STELLENOORD LIFE CARE CENTREâS laundry.
Costs are as follows
DESCRIPTION PRICE
Bundle of washing, dry and iron R 30.00 per kg
Drying only R 15.00 per kg
Ironing only R 15.00 per kg
7. 7
4.3 MEALS
All lunches are included in your levy, but breakfast and supper are not included in the basic services.
Breakfast and supper may be ordered additionally. Please check with reception for menu and tariffs.
DESCRIPTION TIME PRICE
Breakfast (residents only) 8:15 R 30.00
Lunch weekdays (Monday to Saturday) 12:00 R 50.00
Lunch Sundays (3 course in dining room for guests) 12:30 R 75.00
Supper (residents only) 17:30 R 50.00
4.4 CLEANING SERVICES
A cleaning service of two (2) hours per week is included in your levy.
Additional services may be hired at R100 per hour.
SECTION 5: NURSING CARE OFFERED
The table hereunder is a direct excerpt from the guide of the Board of Healthcare Funders (BHF) for
medical aid fund tariffs that specify that all possible kinds of nursing care actions that may be
offered by the staff of STELLENOORD LIFE CARE CENTRE.
Prices as indicated relate to the costs of treatment per visit.
Please note that nursing actions, as explained hereunder, are rendered by the personnel of
STELLENOORD LIFE CARE CENTRE, but if any similar nursing care is to be executed by an external
doctor, nurse or other person, it will be for your own expense.
Nursing actions do not include ward medication and/or material used during any such nursing
actions.
8. 8
SECTION 6: ADDITIONAL NURSING PER MONTH
If you are not in need of a complete care service, you may choose the basic levy option and add
certain nursing care items as you may prefer. You may for instance possibly need âAdministration
of medicationâ, in which case R500 would be added to your levy.
Should you have any other need not listed hereunder; we will gladly give you a quote.
DESCRIPTION PRICE PER
MONTH
Administration of medication* R 500
* The administration of medication
* Giving medication
* If necessary includes injections
General nursing*
* Assistance in getting-up from bed, bathing, dressing and making R 1 500
the bed
Daily measuring of blood pressure*
* Material for test excluded R 500
Daily measuring of sugar levels*
* Material for test excluded R 500
* Nursing actions do not include ward medication and/or material used during nursing care.
9. 9
STELLENOORD LIFECARE CENTRE CONTACT DETAILS & CONTACT PERSONNEL
Physical address: 27 Tarentaal St, Onder Pappegaaiberg, Stellenbosch
Tel: (021) 887 5409
Fax: 086 762 9495
Email: info@stellenoord.co.za
Website: www.stellenoord.co.za
Relationship manager: Marilynne Lloyd
Owned and operated by: Lipsotex (Pty) Ltd t/a Bank on Assets
Director: Leno de Villiers
Email: leno@bankonassets.com
OUR PROMISE
âWe promise a secure, peaceful and tranquil environment to all our valued life-right occupants and
frail-care patients in one of the most sought after locations in the world.
We promise unparalleled service standards and the best quality care and attention to our elderly
residents.
To all family and friends of Stellenoord occupants and patients, we promise that their loved ones will
receive the best and most personalised day and night time care.â