Building solutions in SharePoint isn’t simply about getting the functionality right based on the business requirements. Developers must think about the entire user experience. In this interactive class, we’ll discuss questions like: How should the user feel when they use this piece of functionality? Will they see it as saving them work or creating new work? How will it compare to what they see on the consumer Web? We’ll look at good and bad examples from SharePoint itself, as well as specific customizations.

4. Microsoft SharePoint faces a challenging future: Forrester | PCWorld
http://www.pcworld.com/article/2027391/microsoft-sharepoint-faces-a-challenging-future-forrester.html
SharePoint Adoption Faces Three Barriers: Mobile, Social, Cloud
http://www.slideshare.net/johnrrymer/share-point-survey-2012-slideshare

5. SharePoint
Microsoft Doesn't Advise You Customize SharePoint 2013
http://www.cmswire.com/cms/information-management/microsoft-doesnt-advise-you-customize-sharepoint-2013-016608.php

6. How does the user feel when they are
finished with using SharePoint?
“User experience” from Wikipedia http://en.wikipedia.org/wiki/User_experience

7. Image from The Conversation Prism http://www.theconversationprism.com/

9. The Form v Function Ratio by Dan Antion http://www.aiim.org/community/blogs/expert/The-Form-v-Function-Ratio

10. Image from “Explain IA Poster” http://userallusion.com/blog/2010/10/explain-ia-poster/

16. Boston Globe, February 02, 2013: Instant gratification is making us perpetually impatient ow.ly/i8Pth
Ramesh Sitaraman, a computer
science professor at UMass
Amherst, examined the viewing
habits of 6.7 million Internet users
in a study released in 2012. How
long were subjects willing to be
patient?
Do you think that’s gotten any longer?

18. Image from NetMarketShare – timeframe = Q1 2014
http://www.netmarketshare.com/browser-market-share.aspx?qprid=2&qpcustomd=0&qptimeframe=Q
“It works on my machine”
doesn’t cut it.

19. Image 2: F-Shaped Pattern For Reading Web Content http://www.nngroup.com/articles/f-shaped-pattern-reading-web-content/

24. It always comes back to “It Depends”

26. The Form v Function Ratio by Dan Antion http://www.aiim.org/community/blogs/expert/The-Form-v-Function-Ratio

27. Email marc.anderson@sympraxisconsulting.com
Twitter @sympmarc
Blog http://sympmarc.com
SPServices http://spservices.codeplex.com
SPXSLT http://spxslt.codeplex.com
Books http://sympmarc.com/books
The Middle Tier Manifesto http://bit.ly/middletier