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Symantec Intelligence Report

    August 2012


Symantec Intelligence              1
About the Symantec Intelligence Report

The Symantec Intelligence report provides the latest analysis of
cyber security threats, trends and insights from the Symantec
Intelligence team concerning malware, spam, and other
potentially harmful business risks.


The data used to compile the analysis for this combined report
includes data from May 2011 through August 2012.




Symantec Intelligence                                              2
August 2011 Highlights
‱ The state of data breaches to date in 2012
‱ A look at a malicious email scam that pretends to come from
  Symantec
‱ A new Java zero-day vulnerability appears in the wild
‱ An overview of the Elderwood Project
‱ Spam – 72.3 percent (an increase of 4.7 percentage points since July)
‱ Phishing – One in 312.9 emails identified as phishing (an increase of
  0.109 percentage points since July)
‱ Malware – One in 233.1 emails contained malware (a decrease of
  0.14 percentage points since July)
‱ Malicious Web sites – 1 website blocked per day (a decrease of 49.8
  percent since July)

Symantec Intelligence                                                     3
Data Breaches
‱ We compared two 8-month data sets: May-December 2011 and
  January-August of 2012.
‱ The average number of breaches per month was down (16.5 to
  14 per month)
‱ Average number of identities stolen per breach is down, likely
  due to fewer extremely large breaches, but the median is up
  significantly: from 4,000 to 6,800 per breach.
‱ Hackers are responsible for most breaches, making up 40% of
  all breaches and 88% of all identities exposed.
‱ The Retail industry accounts for the largest sector where
  identities are exposed.
‱ Healthcare suffered the highest number of breaches so far in
  2012.

Symantec Intelligence                                          4
Spam Rate & Sources
                                                                                                                                                5
Spam Rate                             83.3% Saudi Arabia                     75.6% Education                            73.3% 1-250
                                                                                                                   72.9%   251-500
                             78.1% Norway                            74.3% Non-Profit

              72.3%         77.6% China
                            77.3% Oman
                                                                     74.3% Marketing/Media
                                                                     74.3% Engineering
                                                                                                              72.6%    501-1000
                                                                                                                      73.1% 1001-1500
                                                                                                           72.5% 1501-2500
                           76.7% Brazil                           73.7% Gov/Public Sector                      72.8% 2501+
Last Month:      67.6%
Six MonthAvg.:   67.2%   Top 5 Geographies                  Top 5 Verticals                             By Horizontal




                                                                                                                                      72.3%


       2006       2007              2008                   2009                   2010                      2011                     2012

                                                                                            Saudi Arabia                             25.7%
Sources
                                                                                            India                                    15.2%
                                                                                            Turkey                                    5.3%
                                                                                            Canada                                    4.9%
                                                                                            United States                             4.6%
                                                                                            Brazil                                    4.2%
                                                                                            Viet Nam                                  2.0%
                                                                                            Russian Federation                        1.4%
                                                                                            Korea (South)                             1.4%
                                                                                            Argentina                                 1.3%
                                                                                                                                  August 2012
0.0%
                                                   4.5%
                                                          9.0%
                                   11-Jul
                                   12-Jul
                                   13-Jul




Symantec Intelligence
                                   14-Jul
                                   15-Jul
                                                                 Spam Attack Vectors



                                   16-Jul
                                   17-Jul
                                   18-Jul
                                   19-Jul
                                   20-Jul
                                   21-Jul
                                   22-Jul
                                   23-Jul
                                                                                       Additional Spam Metrics




                                   24-Jul




                        NDR
                                   25-Jul
                                   26-Jul
                                   27-Jul




                        Malware
                                   28-Jul
                                   29-Jul
                                   30-Jul
                                   31-Jul
                                   1-Aug
                                   2-Aug
                                   3-Aug
                                   4-Aug
                                   5-Aug
                                   6-Aug
                                   7-Aug
                                   8-Aug
                                   9-Aug
                                  10-Aug
  6
Additional Spam Metrics
Spam URL TLD Distribution

                                                           Change
TLD                          August        July
                                                         (% points)
.com                         64.6%        63.9%               +0.7
.net                          8.3%        6.9%                +1.4
.ru                           7.0%        8.3%                 -1.3
.info                         3.1%          N/A                N/A

 Average Spam Message Size

                                                           Change
Message Size                     August           July
                                                         (% points)

0Kb – 5Kb                         44.3%       47.7%            -3.4
5Kb – 10Kb                        30.2%       25.8%           +4.4
>10Kb                             25.5%       26.6%            -1.1



Symantec Intelligence                                                 7
Spam Subject Line Analysis
        August 2012                     No. of   July 2012                                      No. of
Rank    Total Spam: Top Subject Lines    Days    Total Spam: Top Subject Lines                   Days
1      Newsletter                           18   Buy Cialis and Viagra online!              15
2      Re:                                  31   Save-8O%-0ff-Viagra©-Cia1is©-Levitra©      30
3      Huge discount!                        2   (blank subject)                            30
                                                 HIGH-QUALITY-ROLEX-REPLICA-
4                                                                                           30
       Buy Cialis and Viagra online!         8   WATCHES&DESIGNER BAGS

5      Save-8O%-0ff-Viagra©-Cia1is©-             Buy Viagra/Cialis Online!                  4
       Levitra©                             31
                                                 We cant make it ANY EASIER toget LAID
6                                                                                           21
       Lowest prices!                        3   tonight
                                                 Enter Data Online Working From Your Home
7                                                                                           30
       (blank subject)                      31   Computer
8      News                                  5   Delivery Status Notification (Failure)     30
                                                 FucBook "We can't make it ANY EASIER toget
9                                                                                           11
       Charter flight reservation.           3   LAID tonight!"
       FucBook "We can't make it ANY
10                                               Your credit card has been blocked          2
       EASIER toget LAID tonight!"          27




Symantec Intelligence                                                                                    8
Additional Spam Metrics
Global Spam Categories

Category Name             August 2012   July 2012
Sex/Dating                    42.51%      23.46%
Pharma                        32.61%      12.87%
Watches                        8.55%       2.40%
Jobs                           6.85%       1.52%
Software                       5.86%       1.54%
Casino                         1.60%       0.50%
419/scam/lotto                 0.76%       0.08%
Degrees                        0.60%       0.18%
Mobile                         0.48%       0.07%
Weight Loss                    0.11%       0.14%
Newsletters                    0.07%      57.22%




Symantec Intelligence                               9
Phishing Rate & Sources
Phishing Rate                            1 in 122.6 Netherlands                      1 in 83.1 Public Sector                1 in 295.8 1-250
                                                                                                                    1 in 571.0    251-500
                                       1 in 140.3 South Africa                  1 in 110.9 Finance

   1 in 312.9                          1 in 140.8 United Kingdom
                               1 in 343.6 Canada
                                                                          1 in 232.5 Education
                                                                      1 in 304.6 Accom/Catering
                                                                                                                  1 in 704.0     501-1000
                                                                                                                    1 in 629.0 1001-1500
                                                                                                               1 in 1,109.9 1501-2500
                              1 in 464.0 Denmark                     1 in 368.4 Building/Cons                                  1 in 232.5 2501+
Last Month:      1 in 475.3
Six MonthAvg.:   1 in 466.5   Top 5 Geographies                     Top 5 Verticals                              By Horizontal


                                                                                                                                            1 in 312.9




       2006           2007                2008                     2009                    2010                      2011                      2012

                                                                                                     United States                             37.3%
Sources
                                                                                                     United Kingdom                            28.9%
                                                                                                     New Zealand                               15.9%
                                                                                                     Australia                                  4.8%
                                                                                                     Canada                                     3.9%
                                                                                                     India                                      3.5%
                                                                                                     Korea, Republic of                         1.7%
                                                                                                     Sweden                                     1.0%
                                                                                                     South Africa                               0.7%
                                                                                                     Hong Kong                                  0.3%
                                                                                                                                            August 2012
                                                                                                                                                       10
Phishing Rate & Sources
 Phishing Web Sites Locations
                                Country           July*         June
                                United States    52.0%         50.0%
                                Germany            6.0%         6.4%
                                United Kingdom     4.1%         4.4%
                                Canada             3.4%         2.9%
                                Brazil             3.2%         3.7%
                                France             2.9%         2.9%
                                Russia             2.5%         2.9%
                                Netherlands        2.3%         2.3%
                                Poland             1.4%         1.4%
*Note: Data lags one month      Spain              1.2%         0.9%
                                                          August 2012




                                                                        11
Tactics of Phishing Distribution
    Automated Toolkits



 Other Unique Domains



    IP Address Domains



 Free Web Hosting Sites



         Typosquatting




Symantec Intelligence              12
Organizations Spoofed in Phishing Attacks, by Industry
Sector
         E-Commerce                                   39.31%

  Information Services                       32.31%

              Banking               27.01%

  Telecommunications      0.52%

                Retail   0.40%

     Communications      0.27%

         Government      0.17%

            Insurance    0.009%

                   ISP   0.008%

          Retail Trade   0.003%

              Security   0.001%




Symantec Intelligence                                          13
Virus Rate
Virus Rate                                1 in 107.7 Netherlands                   1 in 54.0 Public Sector           1 in 251.0 1-250
                                                                                                                   1 in 283.8    251-500
                                         1 in 115.1 United Kingdom        1 in 111.0 Education

   1 in 233.1                     1 in 178.3 Austria
                                1 in 212.0 Hungary
                                                                      1 in 157.7 Accom/Catering
                                                                      1 in 161.0 Finance
                                                                                                                 1 in 339.1     501-1000
                                                                                                                    1 in 262.6 1001-1500
                                                                                                              1 in 474.1 1501-2500
                              1 in 276.3 Canada                      1 in 200.9 Marketing/Media                           1 in 188.9 2501+
Last Month:      1 in 340.9
Six MonthAvg.:   1 in 324.6   Top 5 Geographies                      Top 5 Verticals                          By Horizontal



                                                                                                                                       1 in 233.1



       2006           2007                 2008                    2009                    2010                   2011                       2012

                                                                                                  United Kingdom                             53.2%
Sources
                                                                                                  United States                              23.3%
                                                                                                  Brazil                                      5.1%
                                                                                                  Australia                                   3.1%
                                                                                                  Sweden                                      2.4%
                                                                                                  South Africa                                1.7%
                                                                                                  Japan                                       1.6%
                                                                                                  India                                       1.4%
                                                                                                  Netherlands                                 1.4%
                                                                                                  Hong Kong                                   1.3%
                                                                                                                                           August 2012 14
Most Frequently Blocked Email Malware
   Malware Name                         % Malware
   W32/Bredolab.gen!eml.j                 16.05%
   Exploit/Link-generic-ee68               7.44%
   W32/NewMalware-Generic                  7.40%
   W32/Bredolab.gen!eml.k                  6.88%
   W32/Bredolab.gen!eml.l                  5.43%
   HTML/JS-Encrypted.gen                   4.50%
   W32/BouncedNastyMail.gen.dam            2.56%
   W32/NewMalware-ee73                     2.09%
   Exploit/BouncedGeneric                  1.64%
   Exploit.DarkPath.loc                    1.53%




Symantec Intelligence                               15
New Malware and Spyware Sites Per Day
  Web Security Services Activity:

   New Malware Sites per Day

   New sites with spyware          11/day

   New sites with web viruses   1,088/day

   Total                        1,099/day


                                            2008   2009   2010   2011   2012

                                                                               August 2012




Symantec Intelligence                                                                    16
Policy, Malware & Potentially Unwanted Programs
  Web Security Services Activity:
  Policy-Based Filtering             Web Viruses and Trojans                  Potentially Unwanted Programs
  Social Networking          30.2%   Trojan.JS.Iframe.BPN             11.8%   PUP:Generic.183433                  9.3%
  Advertisement and Popups   30.0%   Suspicious.Pythia                 9.7%   PUP:Clkpotato!gen3                  7.4%
  Streaming Media             8.4%   Trojan.Generic.4315639            6.8%   Gen:Application.Heur                6.0%
  Computing and Internet      4.1%   JS:Trojan.Crypt.FC                5.5%   PUP:Mediafinder                     4.3%
  Chat                        4.0%   Trojan.JS.Iframe.BRV              5.1%   PUP:Agent.NLK                       4.1%
  Peer-To-Peer                2.9%   Gen:Trojan.Heur.PT.Ci4abmtlSyo    4.8%   PUP:9231                            3.8%
  Hosting Sites               2.7%   Trojan.Maljava!gen23              3.8%   PUP:Crossid                         3.6%
  Search                      1.9%   Trojan.JS.Agent.GHF               2.6%   PUP:Android/DroidRooter.G           3.6%
  News                        1.6%   Trojan.JS.Agent.GLM               2.4%   PUP:Relevant.BH                     3.6%
  Games                       1.5%   Trojan.Webkit!html                2.3%   PUP:Generic.183457                  3.1%

                                                                                                              August 2012




Symantec Intelligence                                                                                                       17
Most Frequently Blocked Malware at the Endpoint
  Malware Name                                                                                                                            % Malware
  W32.Sality.AE                                                                                                                                 6.78%
  W32.Ramnit!html                                                                                                                               5.99%
  W32.Ramnit.B                                                                                                                                  4.78%
  W32.Downadup.B                                                                                                                                4.54%
  W32.Ramnit.B!inf                                                                                                                              3.44%
  W32.Virut.CF                                                                                                                                  2.15%
  W32.Almanahe.B!inf                                                                                                                            2.05%
  W32.SillyFDC.BDP!lnk                                                                                                                          1.40%
  W32.Mabezat.B                                                                                                                                 1.06%
  W32.Virut!html                                                                                                                                1.05%




                         [1] For further information on these threats, please visit: http://www.symantec.com/business/security_response/landing/threats.jsp




Symantec Intelligence                                                                                                                                         18
Where to next?
‱ Web:
    – www.symanteccloud.com/intelligence
    – www.symantec.com/spam


‱ Twitter:
    – @symanteccloud




Symantec Intelligence                      19

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Symantec Intelligence Report August 2012

  • 1. Symantec Intelligence Report August 2012 Symantec Intelligence 1
  • 2. About the Symantec Intelligence Report The Symantec Intelligence report provides the latest analysis of cyber security threats, trends and insights from the Symantec Intelligence team concerning malware, spam, and other potentially harmful business risks. The data used to compile the analysis for this combined report includes data from May 2011 through August 2012. Symantec Intelligence 2
  • 3. August 2011 Highlights ‱ The state of data breaches to date in 2012 ‱ A look at a malicious email scam that pretends to come from Symantec ‱ A new Java zero-day vulnerability appears in the wild ‱ An overview of the Elderwood Project ‱ Spam – 72.3 percent (an increase of 4.7 percentage points since July) ‱ Phishing – One in 312.9 emails identified as phishing (an increase of 0.109 percentage points since July) ‱ Malware – One in 233.1 emails contained malware (a decrease of 0.14 percentage points since July) ‱ Malicious Web sites – 1 website blocked per day (a decrease of 49.8 percent since July) Symantec Intelligence 3
  • 4. Data Breaches ‱ We compared two 8-month data sets: May-December 2011 and January-August of 2012. ‱ The average number of breaches per month was down (16.5 to 14 per month) ‱ Average number of identities stolen per breach is down, likely due to fewer extremely large breaches, but the median is up significantly: from 4,000 to 6,800 per breach. ‱ Hackers are responsible for most breaches, making up 40% of all breaches and 88% of all identities exposed. ‱ The Retail industry accounts for the largest sector where identities are exposed. ‱ Healthcare suffered the highest number of breaches so far in 2012. Symantec Intelligence 4
  • 5. Spam Rate & Sources 5 Spam Rate 83.3% Saudi Arabia 75.6% Education 73.3% 1-250 72.9% 251-500 78.1% Norway 74.3% Non-Profit 72.3% 77.6% China 77.3% Oman 74.3% Marketing/Media 74.3% Engineering 72.6% 501-1000 73.1% 1001-1500 72.5% 1501-2500 76.7% Brazil 73.7% Gov/Public Sector 72.8% 2501+ Last Month: 67.6% Six MonthAvg.: 67.2% Top 5 Geographies Top 5 Verticals By Horizontal 72.3% 2006 2007 2008 2009 2010 2011 2012 Saudi Arabia 25.7% Sources India 15.2% Turkey 5.3% Canada 4.9% United States 4.6% Brazil 4.2% Viet Nam 2.0% Russian Federation 1.4% Korea (South) 1.4% Argentina 1.3% August 2012
  • 6. 0.0% 4.5% 9.0% 11-Jul 12-Jul 13-Jul Symantec Intelligence 14-Jul 15-Jul Spam Attack Vectors 16-Jul 17-Jul 18-Jul 19-Jul 20-Jul 21-Jul 22-Jul 23-Jul Additional Spam Metrics 24-Jul NDR 25-Jul 26-Jul 27-Jul Malware 28-Jul 29-Jul 30-Jul 31-Jul 1-Aug 2-Aug 3-Aug 4-Aug 5-Aug 6-Aug 7-Aug 8-Aug 9-Aug 10-Aug 6
  • 7. Additional Spam Metrics Spam URL TLD Distribution Change TLD August July (% points) .com 64.6% 63.9% +0.7 .net 8.3% 6.9% +1.4 .ru 7.0% 8.3% -1.3 .info 3.1% N/A N/A Average Spam Message Size Change Message Size August July (% points) 0Kb – 5Kb 44.3% 47.7% -3.4 5Kb – 10Kb 30.2% 25.8% +4.4 >10Kb 25.5% 26.6% -1.1 Symantec Intelligence 7
  • 8. Spam Subject Line Analysis August 2012 No. of July 2012 No. of Rank Total Spam: Top Subject Lines Days Total Spam: Top Subject Lines Days 1 Newsletter 18 Buy Cialis and Viagra online! 15 2 Re: 31 Save-8O%-0ff-Viagra©-Cia1is©-Levitra© 30 3 Huge discount! 2 (blank subject) 30 HIGH-QUALITY-ROLEX-REPLICA- 4 30 Buy Cialis and Viagra online! 8 WATCHES&DESIGNER BAGS 5 Save-8O%-0ff-Viagra©-Cia1is©- Buy Viagra/Cialis Online! 4 Levitra© 31 We cant make it ANY EASIER toget LAID 6 21 Lowest prices! 3 tonight Enter Data Online Working From Your Home 7 30 (blank subject) 31 Computer 8 News 5 Delivery Status Notification (Failure) 30 FucBook "We can't make it ANY EASIER toget 9 11 Charter flight reservation. 3 LAID tonight!" FucBook "We can't make it ANY 10 Your credit card has been blocked 2 EASIER toget LAID tonight!" 27 Symantec Intelligence 8
  • 9. Additional Spam Metrics Global Spam Categories Category Name August 2012 July 2012 Sex/Dating 42.51% 23.46% Pharma 32.61% 12.87% Watches 8.55% 2.40% Jobs 6.85% 1.52% Software 5.86% 1.54% Casino 1.60% 0.50% 419/scam/lotto 0.76% 0.08% Degrees 0.60% 0.18% Mobile 0.48% 0.07% Weight Loss 0.11% 0.14% Newsletters 0.07% 57.22% Symantec Intelligence 9
  • 10. Phishing Rate & Sources Phishing Rate 1 in 122.6 Netherlands 1 in 83.1 Public Sector 1 in 295.8 1-250 1 in 571.0 251-500 1 in 140.3 South Africa 1 in 110.9 Finance 1 in 312.9 1 in 140.8 United Kingdom 1 in 343.6 Canada 1 in 232.5 Education 1 in 304.6 Accom/Catering 1 in 704.0 501-1000 1 in 629.0 1001-1500 1 in 1,109.9 1501-2500 1 in 464.0 Denmark 1 in 368.4 Building/Cons 1 in 232.5 2501+ Last Month: 1 in 475.3 Six MonthAvg.: 1 in 466.5 Top 5 Geographies Top 5 Verticals By Horizontal 1 in 312.9 2006 2007 2008 2009 2010 2011 2012 United States 37.3% Sources United Kingdom 28.9% New Zealand 15.9% Australia 4.8% Canada 3.9% India 3.5% Korea, Republic of 1.7% Sweden 1.0% South Africa 0.7% Hong Kong 0.3% August 2012 10
  • 11. Phishing Rate & Sources Phishing Web Sites Locations Country July* June United States 52.0% 50.0% Germany 6.0% 6.4% United Kingdom 4.1% 4.4% Canada 3.4% 2.9% Brazil 3.2% 3.7% France 2.9% 2.9% Russia 2.5% 2.9% Netherlands 2.3% 2.3% Poland 1.4% 1.4% *Note: Data lags one month Spain 1.2% 0.9% August 2012 11
  • 12. Tactics of Phishing Distribution Automated Toolkits Other Unique Domains IP Address Domains Free Web Hosting Sites Typosquatting Symantec Intelligence 12
  • 13. Organizations Spoofed in Phishing Attacks, by Industry Sector E-Commerce 39.31% Information Services 32.31% Banking 27.01% Telecommunications 0.52% Retail 0.40% Communications 0.27% Government 0.17% Insurance 0.009% ISP 0.008% Retail Trade 0.003% Security 0.001% Symantec Intelligence 13
  • 14. Virus Rate Virus Rate 1 in 107.7 Netherlands 1 in 54.0 Public Sector 1 in 251.0 1-250 1 in 283.8 251-500 1 in 115.1 United Kingdom 1 in 111.0 Education 1 in 233.1 1 in 178.3 Austria 1 in 212.0 Hungary 1 in 157.7 Accom/Catering 1 in 161.0 Finance 1 in 339.1 501-1000 1 in 262.6 1001-1500 1 in 474.1 1501-2500 1 in 276.3 Canada 1 in 200.9 Marketing/Media 1 in 188.9 2501+ Last Month: 1 in 340.9 Six MonthAvg.: 1 in 324.6 Top 5 Geographies Top 5 Verticals By Horizontal 1 in 233.1 2006 2007 2008 2009 2010 2011 2012 United Kingdom 53.2% Sources United States 23.3% Brazil 5.1% Australia 3.1% Sweden 2.4% South Africa 1.7% Japan 1.6% India 1.4% Netherlands 1.4% Hong Kong 1.3% August 2012 14
  • 15. Most Frequently Blocked Email Malware Malware Name % Malware W32/Bredolab.gen!eml.j 16.05% Exploit/Link-generic-ee68 7.44% W32/NewMalware-Generic 7.40% W32/Bredolab.gen!eml.k 6.88% W32/Bredolab.gen!eml.l 5.43% HTML/JS-Encrypted.gen 4.50% W32/BouncedNastyMail.gen.dam 2.56% W32/NewMalware-ee73 2.09% Exploit/BouncedGeneric 1.64% Exploit.DarkPath.loc 1.53% Symantec Intelligence 15
  • 16. New Malware and Spyware Sites Per Day Web Security Services Activity: New Malware Sites per Day New sites with spyware 11/day New sites with web viruses 1,088/day Total 1,099/day 2008 2009 2010 2011 2012 August 2012 Symantec Intelligence 16
  • 17. Policy, Malware & Potentially Unwanted Programs Web Security Services Activity: Policy-Based Filtering Web Viruses and Trojans Potentially Unwanted Programs Social Networking 30.2% Trojan.JS.Iframe.BPN 11.8% PUP:Generic.183433 9.3% Advertisement and Popups 30.0% Suspicious.Pythia 9.7% PUP:Clkpotato!gen3 7.4% Streaming Media 8.4% Trojan.Generic.4315639 6.8% Gen:Application.Heur 6.0% Computing and Internet 4.1% JS:Trojan.Crypt.FC 5.5% PUP:Mediafinder 4.3% Chat 4.0% Trojan.JS.Iframe.BRV 5.1% PUP:Agent.NLK 4.1% Peer-To-Peer 2.9% Gen:Trojan.Heur.PT.Ci4abmtlSyo 4.8% PUP:9231 3.8% Hosting Sites 2.7% Trojan.Maljava!gen23 3.8% PUP:Crossid 3.6% Search 1.9% Trojan.JS.Agent.GHF 2.6% PUP:Android/DroidRooter.G 3.6% News 1.6% Trojan.JS.Agent.GLM 2.4% PUP:Relevant.BH 3.6% Games 1.5% Trojan.Webkit!html 2.3% PUP:Generic.183457 3.1% August 2012 Symantec Intelligence 17
  • 18. Most Frequently Blocked Malware at the Endpoint Malware Name % Malware W32.Sality.AE 6.78% W32.Ramnit!html 5.99% W32.Ramnit.B 4.78% W32.Downadup.B 4.54% W32.Ramnit.B!inf 3.44% W32.Virut.CF 2.15% W32.Almanahe.B!inf 2.05% W32.SillyFDC.BDP!lnk 1.40% W32.Mabezat.B 1.06% W32.Virut!html 1.05% [1] For further information on these threats, please visit: http://www.symantec.com/business/security_response/landing/threats.jsp Symantec Intelligence 18
  • 19. Where to next? ‱ Web: – www.symanteccloud.com/intelligence – www.symantec.com/spam ‱ Twitter: – @symanteccloud Symantec Intelligence 19